Author Topic: For those with Exchange 2010  (Read 2193 times)

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Paul Rodgers

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For those with Exchange 2010
« on: June 05, 2012, 01:40:15 AM »
Just found out the hard way that Exchange doesn't like the removal of an AV product. Check out the link below for the easy fix.


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Re: For those with Exchange 2010
« Reply #1 on: June 05, 2012, 11:13:41 PM »
Great job, Paul, and thank you!

Information Store won’t mount after removing Anti-Virus software
by Matthew Pusey on June 12, 2011

We all know Exchange doesn’t exactly Anti-Virus software and realtime scanning to begin with. However, it looks like in Exchange 2010, it doesn’t even like it when you remove it! There is a registry setting that needs to be manually changed or the Information won’t start and you’ll see a lot of this in your event logs:

The fix is in the registry:
Make sure this value is set to 0(Zero) and then exit out of the registry. The information store service will now start.
J.R. "AutoSandbox Guy" Guthrie

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