Author Topic: Avast Notifications Won't Stop  (Read 1788 times)

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any1know

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Avast Notifications Won't Stop
« on: June 05, 2012, 10:23:42 PM »
Hi,

I have Avast installed on my computer and have had no virus issues (that I am aware of) since installing it. However, I am experiencing an issue that I need help with.

Today I apparently had a malicious email in my inbox. When I attempted to delete it, a "Trojan Horse Blocked" notification popped up in the lower right hand corner of my monitor saying that Avast had blocked a threat and that no further action was required. However, that was about two hours ago and the notifications haven't stopped! Recently, the "Object" line on the notifications have listed "C:\ProgramData\Symantec\SRTSP\Wuarantine\APQC22A.tmp" or something similar, as opposed to listing the subject of the malicious email, as it was doing when I first attempted to delete the email.

Is this a common occurence? Please help. Thanks.

Offline Pondus

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Re: Avast Notifications Won't Stop
« Reply #1 on: June 05, 2012, 10:27:39 PM »
Quote
C:\ProgramData\Symantec\SRTSP\Wuarantine\APQC22A.tmp"
did or do you have symantec/Norton installed ?



go to the virus and worms forum section and start a new topic...

follow this guide and attach (not copy and paste) logs from Malwarebytes / OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0

when done a malware remover will be notified.....check the logs and help you....

« Last Edit: June 05, 2012, 10:29:36 PM by Pondus »

any1know

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Re: Avast Notifications Won't Stop
« Reply #2 on: June 05, 2012, 10:50:50 PM »
should i attempt to uninstall symantec?

iroc9555

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Re: Avast Notifications Won't Stop
« Reply #3 on: June 05, 2012, 11:08:04 PM »
No. Just follow Podus instructions. The specialist malware remover will tell you what to do.
« Last Edit: June 05, 2012, 11:39:16 PM by iroc9555 »