Author Topic: BSOD on tcpip.sys with aswTdi.sys  (Read 2055 times)

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ANXHaruhi

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BSOD on tcpip.sys with aswTdi.sys
« on: June 10, 2012, 08:30:40 PM »
Hi, it's the 2nd time got a BSOD. After checking the minidumps with BlueSreen View, it pointed that, apart the Windows files involved in the crash,  there was the file aswTdi.sys involved, from Avast, so I suspect that is a bug from Avast. I put a link to the minidumps for download at Mediafire at end of the post, so you can check if it's a bug from Avast. Thanks for the help beforehand!.

EDIT: Uploaded to the FTP
« Last Edit: June 10, 2012, 09:51:43 PM by ANXHaruhi »

Online DavidR

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Re: BSOD on tcpip.sys with aswTdi.sys
« Reply #1 on: June 10, 2012, 09:30:09 PM »
Upload the zip file to the ftp server ftp://ftp.avast.com/incoming:
- Using Windows Explorer, Connect to the link and drag the file into the Right pane and drop it, that starts the upload, you don't have read access to this folder.
Or
- Upload it using the Run command-line in Windows: Windows Key + R (to get the run box), copy and paste this explorer ftp://ftp.avast.com/incoming and drag the file into the window, from another explorer window.

Give the zip file you are uploading a unique name (e.g. forumusername-mem-dump.zip, etc), so they can identify it. It might not be a bad idea to create a text file (readme.txt) with any relevant information, avast topic URL, user name, etc. etc. in the zip file. Not to mention posting the name of the file you uploaded in the topic acts as another searchable reference.

####
Excuse me if I'm teaching your granny to suck eggs:
- Create your zip file with the unique name, containing the dump files and the readme.txt file, before you even consider connection to the ftp location explorer ftp://ftp.avast.com/incoming. You do not have read permissions on the explorer ftp://ftp.avast.com/incoming location, so you won't see it has been uploaded.

Now you make your first windows explorer connection to the ftp link explorer ftp://ftp.avast.com/incoming, now open another explorer window where you locate your unique zip file containing the dump and readme.txt files; drag and drop that file into the other explorer window (right hand side), no need to click enter or any other action.
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ANXHaruhi

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Re: BSOD on tcpip.sys with aswTdi.sys
« Reply #2 on: June 10, 2012, 09:54:03 PM »
Done. Thanks for the info! I didn't see this steps on the pinned threads, so i didn't know exactly how I need to do, so again thanks for the info.

Online DavidR

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Re: BSOD on tcpip.sys with aswTdi.sys
« Reply #3 on: June 10, 2012, 11:00:52 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security