Author Topic: Sandboxed MS Word and Firefox, can't get them out! Critical, need help.  (Read 2035 times)

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montejw360

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I'm working on my wife's computer.  Somehow MS Word and Firefox have been placed in the Sandbox and I can't get them out.  I've turned AutoSandbox OFF and totally disabled all shields, both programs are still in the Sandbox. 

This is really critical and I need to get it fixed.  If it's something we've done, let me know.  My wife can't save any documents/reports, etc.

Thanks,
Monte

Offline Lisandro

  • Avast team
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  • Posts: 67194
Right click the .exe files of Word and Firefox and choose to run outside of the Sandbox permanently.
The best things in life are free.

montejw360

  • Guest
Right click the .exe files of Word and Firefox and choose to run outside of the Sandbox permanently.

Tech,
Thanks a lot!  The program has been updating and I'm behind the curve with it.  Now we can work with Word and Firefox.

Monte