Stuck while fixing Smart repair

[essexboy]

Restart OTL and when Avast sandboxes, it in the drop down box select run as normal and tick the remember box.

[Yveline]

I had some trouble proceeding. Avast did want to run OTL in the sandbox and thge scan took a while.
Attached are both logs.
Yveline

[essexboy]

OK lets now run this - once done could you let me know if you are having any problems

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
  [2012/06/15 01:20:26 | 000,000,152 | ---- | M] () -- C:\ProgramData\-ge69lPHqSsaFFzr
  [2012/06/15 01:20:26 | 000,000,000 | ---- | M] () -- C:\ProgramData\-ge69lPHqSsaFFz
  [2012/06/15 01:20:24 | 000,000,609 | ---- | M] () -- C:\Users\Rogine\Desktop\Data_Recovery.lnk
  [2012/06/15 01:20:22 | 000,000,256 | ---- | M] () -- C:\ProgramData\ge69lPHqSsaFFz
  
  :Files
  ipconfig /flushdns /c
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[Yveline]

Here are the logs. I can see no additional file compared to last time but I can see these files got modified. So, I assume the new logs are on them.

Now, the icons came back on the desktop and the start menu is populated again (don't know yet if everything is there) but the desktop is still black.

Yveline

[essexboy]

Whilst I look at the log, right click on the desktop and select personalise
Select a new background .. Does it change ?

[essexboy]

There are a few Norton drivers left.. If you wish I can remove them for you

Otherwise that looks good 

[Yveline]

Yes, the desktop looks right after doing what you said.
And if the Norton drivers are not necessary, might as well remove them

[essexboy]

OK they be gone    Is the system behaving itself now ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot


Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SymIM.sys -- (SymIMMP)
  DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SymIM.sys -- (SymIM)
  
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

[Yveline]

I am going to run OTL like you said.
Apparently, the screen look fine at the moment, but of course, I have not used it yet, since I was busy with OTL etc.

[essexboy]

OK once you have rebooted  have a little play with the computer to see that all is working as it should... Then once you are happy I will remove my tools and tidy up

[Yveline]

After running OTL with the code you gave, I just checked my mail and quickly googled. The PC looks FINE. What can I say?  THANK YOU. You cannot imagine how tense I have been all day trying to understand what was what and doing things beyond my skills.
When you talk about removing your tools, is it about removing antimalware byte, rogue killer, OTL and their logs? I was about to ask what to do about them.
Besides, I have something that's popping up the file XYZ (long name, exactly the one avast told me was a threat) has been modified or moved. This shortcut doesn't work properly any longer. Do you want to cancel it. Is it the right time to cancel it?
Yveline

[essexboy]

OK I can see it I missed two - this should clear it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot


Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  [2012/06/15 01:20:24 | 000,000,000 | ---D | C] -- C:\Users\Rogine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Data Recovery
  [2012/06/15 01:57:39 | 000,000,633 | ---- | M] () -- C:\Users\Rogine\Application Data\Microsoft\Internet Explorer\Quick Launch\Data_Recovery.lnk
  
  
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

[Yveline]

Here is the new log.

[essexboy]

Could you confirm that the error has now gone

[Yveline]

Yes, the error has gone.