Author Topic: Problems with update  (Read 2937 times)

0 Members and 1 Guest are viewing this topic.

Mitnam

  • Guest
Problems with update
« on: December 30, 2004, 05:34:29 PM »
install VPS update
Ver: 4.5.549
SI: 0x00000002
ST:0xFFFFFFFF
LE:0x00000000.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:Problems with update
« Reply #1 on: December 30, 2004, 06:54:36 PM »
And where is the rest of the information?

like:

What OS?
How are you trying to update?
Is your license still valid?
How do you connect to the net?
What other security software/hardware are you using?
etc etc.

Mitnam

  • Guest
Re:Problems with update
« Reply #2 on: December 30, 2004, 08:50:04 PM »
OS: Windows XP Familial
I try to update here (http://www.avast.com/eng/update_avast_4_vps.html)
because avast doesn't want to auto-update(i don't know why)
my license is valid
i am always connected to the net
i use ad-aware, spybot search&destroy, and i have SP2

sorry for my english.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:Problems with update
« Reply #3 on: December 30, 2004, 09:02:30 PM »
Make sure you have no proxy set in the update settings in Avast.

Also check Avast's log file and let us know if it has an error in there. If there is a error tell us (ofcourse).

Mitnam

  • Guest
Re:Problems with update
« Reply #4 on: December 31, 2004, 01:19:26 AM »
i think i know where is the problem.
i moved the file "program files" in an other partition of my disk.
and i think avast try to update in C:/avast whereas now avast is in F:/avast.

Mitnam

  • Guest
Re:Problems with update
« Reply #5 on: December 31, 2004, 01:53:04 AM »
i resolve the problems  :) thx for your help Eddy

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re:Problems with update
« Reply #6 on: December 31, 2004, 01:55:53 AM »
Never just move an application from one drive to another. Always uninstall than reinstall on the other drive. If you don't and the application is using registry keys to keep track of a location (which most applications do nowadays), it will not work properly or not work at all.
« Last Edit: December 31, 2004, 01:56:22 AM by Eddy »