problems reinstalling Avast after eliminating Malware - virus

[Pondus]

post MBAM scan log

[anjana]

I still can't run : http://public.avast.com/~forejt/aswClear.exe.
the same pop up window comes up:
""The avast! self protection module is enabled. For this reason, the operation cannot be completed. to complete the operation either run this program from windows safe mode or disable the avast self protection (via settings - troubleshooting page)"
How do I get rid of that?

[anjana]

this?
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4113

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/18/2010 2:16:38 PM
mbam-log-2010-05-18 (14-16-38).txt

Scan type: Quick scan
Objects scanned: 124575
Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Pondus]

I still can't run : http://public.avast.com/~forejt/aswClear.exe.
the same pop up window comes up:
""The avast! self protection module is enabled. For this reason, the operation cannot be completed. to complete the operation either run this program from windows safe mode or disable the avast self protection (via settings - troubleshooting page)"
How do I get rid of that?

Did you try running it in safe mode ?
http://www.avast.com/en-eu/uninstall-utility

[anjana]

No, I'm just waiting for your guys to recomend what to do since I'm not very good at this, and I don't want to do something wrong.
I'll do it now/ should a delete the quarantined virus or wait?

[Pondus]

That looks like a very clean computer, so i dont think this is a malware problem......


llooks like the infection you had was this one

Remove Antivirus Suite (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-suite

[anjana]

well I still can't download the avast clean up program the same pop up comes up
what about that rogue. virus found?

[anjana]

what about this:
Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

 what next

[anjana]

yes, it looked like that one. It froze my IE and email, all I coukld see was to either buy the fix or not.

[Pondus]

let it stay in quarantine, no rush to delete from quarantin. the file is safe in there

I would run the OTL program from essexboy`s guide and post the log so he can have a look
http://forum.avast.com/index.php?topic=53253.0

if the log is big, see down left corner: additional options > attach

[anjana]

when I run Malwarebytes i did the quick scan, I should probably do the full scan, yes? and then do the OTL?

[anjana]

I did the full scan and it's clean:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4113

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/18/2010 3:30:18 PM
mbam-log-2010-05-18 (15-30-18).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 233916
Time elapsed: 36 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[anjana]

many thanks to Chabbo and Pondus for your help.  I did get to fix the problem with your tips and advice.

It's really nice to know there are people like you willing just to help others.
Thanks!
Just one more thing: should I delete the virus from quarantine?

[Pondus]

HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

let it stay in quarantine for 30 days, to see that your comp is OK. as far as i can tell this is not the virus, only leftovers after the virus removal

i will send Essexboy a PM so he will look at the OTL log when i arrives later to day

[Lachjor]

I have a similar problem too, and because I cannot find my way around the forum, I cannot possibly work out how to fix my problem, so here I am. I had a areulon 32 virus, ( i think it was that ) and it removed my Avast Professional. meantime the repair guy installed the free version. How do I get back my Professional service? Someone will tell me to reinsert my licence key, but I am not able to come up with that!