Hi everybody,
I received an email from avast team how to solve the problem with a clean install of AIS7. Avast gave me 2 options: a. select custom installation and uncheck to install avast gadget; b. delete file 'c:\Program Files\Windows sidebar\Shared Gadgets\aswSidebar.exe. I tried both options but neither of them worked.
Just to clarify, the advice should have been to delete a file
'c:\Program Files\Windows Sidebar\Shared Gadgets\aswSidebar.gadget', if exist. This file could remain there after trying
some early versions of Avast 6. This file can prevent Avast 7 gadged from installing correctly, resulting in installation rollback.
Anyway, there could be more reasons which break installation in a similar way. If anything like this happens,
describe the situation to Avast support and send them a setup log:
- there is a button "View setup log" in the middle of the last page of Avast install wizard (in case of setup error)
- change verbosity to "debug"
- click button "Copy to clipboard"
- paste log content to notepad and save to a file.
Examining the log helps to locate a problem; in this case missing aswRegSvr64.exe was not a real reason, it was caused
by some earlier problem.
Petr