I can not install .1426

[Relu]

Hello,
I tried to do a clean install of .1426 but it not possible. A warning informed me: 'C:\PROGRA-1\AVASTS-1\Avast\aswRegSvr64.exe.' I could not do an upgrade too. I need help. I am fed up of doing restoring points.
Regards
Relu

[Vlk]

Uhm, what did the warning say, exactly? And at which stage did it appear? And did the installation roll back, or what?

Thanks
Vlk

[Relu]

Hello Vlk,
The installation rolled back. The installing started  and after finishing it started the uninstalling process. The warning appeared. My OS is W7HP 64 bit, 4 GB ram
Regards

[Vlk]

Was it a clean install? Have you tried removing the remnants of the previous version via aswClear?

Thanks.

[Relu]

Windows cannot find ,C:\PROGRA-1\AVASTS-1\Avast\aswRegSvr64.exe.' I did a restore point version .1414 and whwen I tried to insert the license another warning: unable to insert the license file. The AAVIM subsystem detected a RPC error.
 Regards,
Relu

[Relu]

Yes. I used avast cleaning tool in safe mode and after restarting I used CClean.

[Relu]

I did a restore and now the version .1414 works. I cannot upgrade to .1426. Please I need help. I am fed up with so many restore points. I want to do a clean install.
Regards

[DavidR]

Clean Install:
- Download the latest version of avast, 7.0.1426 see http://forum.avast.com/index.php?topic=95170.0 for direct links and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for 5.x, 6.0.x and 7.0.x).

• 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
• 2. run the avast! Uninstall Utility from safe mode, first for 6.x if previously installed and then for 7.0, once complete reboot into normal mode.
• 3. install the latest version, reboot.

[Relu]

Hi DavidR,
I followed your instructions regarding a clean install. I could not do it. The same problem. During installing the process stopped: creating restore point and the process reversed. The AIS7 uninstall itself. A warning informed me: windows cannot find:'C:\PROGRA-1\AVASTS-1\Avast\aswRegSvr64.exe.' I did another restore point and now AIS7 .1426 works. I wander if somebody can fix the problem and I am fed up to do restore points in order for AIS7. It is a waste of time. I like avast but if the problem is not fix I have to look for another antivirus. All problems started with AIS7 beta. I could not do a clean install only upgrade. For two days I used MSE. Installing this antivirus program did not create any problem. Can this problems be fixed or not? Thanks for your advice.
Regards,
Relu

[DavidR]

Well I honestly don't know why this is happening as I don't have system restore enabled on my XP system.

[Relu]

Hello Avast team,
I appreciate your work, but my question is: can you fix the problem with 'aswRegSvr64.exe' in order to do a clean install of AIS7? I am not an expert in computers, really I need help. I wasted a lot of time regarding AIS7: installing and uninstalling  and restoring my pc to an earlier time. I think this is not the best option neither a working around to solve the problem. If I install other internet security suite I have no problems. I tell you the truth: I like avast and the forum therefore I do not want to give up easily. Please do something to fix this.
Regards,
Relu

[RejZoR]

I've seen System Restore borking up system programs many times. In such cases it's the best to use aswClear and install it from clean.

[Relu]

I always used avast cleaning tool in safe mode. It is impossible to do a clean install: the installer starts the process and in the middle of installing it stops and it starts uninstalling of the AIS7. A warning says: windows cannot find 'C:\PROGRA-1\AVASTS-1\Avast\aswRegSvr64.exe'. I think it is clear enough: it is not possible to do a clean install.

[Relu]

Hi everybody,
I received an email from avast team how to solve the problem with a clean install of AIS7. Avast gave me 2 options: a. select custom installation and uncheck to install avast gadget; b. delete file 'c:\Program Files\Windows sidebar\Shared Gadgets\aswSidebar.exe. I tried both options but neither of them worked. In all the process I used avast cleaning tool in safe mode. Then I thought to install avast free from Filehippo. The installing work fine. After rebooting I tried to insert the license and I managed to do it. But firewall did not work. I uninstalled it and after cleaning I installed avast pro from avast site and I introduced the license. The installing finished OK and after rebooting it upgraded to AIS7. I uninstalled it and installed AIS7 not in trial mode. The process stopped and started to role back. I clean in safe mode and I install again avast pro, I inserted the license and the installation was OK. After rebooting it upgraded to AIS7 .1426. Now everything is OK. I think the problem is with AIS7. I hope that avast team will find a fix. I am happy that I could do a clean install.
Now I have a question: Does AIS7 works with Window firewall?
Thanks,
Relu

[DavidR]

Yes it is compatible with the windows firewall.