FAQ for avast! Mobile Security

[shobuddy]

Is there any way for a person to get notified when Avast releases an update?

You could subscribe (click on NOTIFY) to this thread: http://forum.avast.com/index.php?topic=90820.0
While it is in German, I always post the latest versions/updates there.

Danke!  I subscribed so I will know when new versions are released.  To that end, it looks like you also have changelogs on there.  Do you know where I can find the changelogs in English?

[Asyn]

Is there any way for a person to get notified when Avast releases an update?

You could subscribe (click on NOTIFY) to this thread: http://forum.avast.com/index.php?topic=90820.0
While it is in German, I always post the latest versions/updates there.

1. Danke!  I subscribed so I will know when new versions are released. 
2. To that end, it looks like you also have changelogs on there.  Do you know where I can find the changelogs in English?

1. You're welcome.
2. You always find the latest changelog here, no history though: https://play.google.com/store/apps/details?id=com.avast.android.mobilesecurity

[王枫]

I am using Xperia phone when I first logged on the Internet when it prompts me the security situation is a secured and I try to find answers online, but did not find my how to do?

[Filip Havlicek]

Hi,

what's the problem exactly? You say your status is secured.

Filip

[REDACTED]

Here's a high-level FAQ that I just wrote based on the feedback we have received so far: https://blog.avast.com/2011/12/30/faq-ams

And here's an alternative FAQ on our support site: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1034


Enjoy!

Thanks
Vlk

2nd link "The server at support3.avast.com is taking too long to respond."
Not loading...

[DavidR]

Here's a high-level FAQ that I just wrote based on the feedback we have received so far: https://blog.avast.com/2011/12/30/faq-ams

And here's an alternative FAQ on our support site: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1034


Enjoy!

Thanks
Vlk

2nd link "The server at support3.avast.com is taking too long to respond."
Not loading...

Given that the post quoted was from Dec 2011 (two and a half years ago), there is a strong likelihood that the avast support FAQ will have been updated.

Try this search link and see if you can find the relevant FAQ in the list http://www.avast.com/faq.php?q=avast+mobile+security#searchForm.

[REDACTED]

bonsoir
I have an I PHONE 4 ( nobody is perfect...)
I've tried to have Avast mobile security as I have on my Samsung note..
When I ask for Avast the stuff (I phone) has  loaded Avira , is that a subssidiary of your company for I PHONE??

Merci beaucoup
Cheers
Francis

[DavidR]

bonsoir
I have an I PHONE 4 ( nobody is perfect...)
I've tried to have Avast mobile security as I have on my Samsung note..
When I ask for Avast the stuff (I phone) has  loaded Avira , is that a subssidiary of your company for I PHONE??

Merci beaucoup
Cheers
Francis

It isn't a subsidiary, it is a competitor

As an avast user, not employee - as far as I'm aware there is no avast! mobile security for the iphone. It is for Android OS currently.

[REDACTED]

I am able to disarm the Lost/Lock/Siren On features by turning off or restarting the phone. I installed avast! Mobile Security so that I can lock my phone remotely from my.avast.com when the phone is lost. But if the thief can disable the Lost/Lock/Siren On commands by simply restarting or turning off the phone, then a simple app lock secures the phone better. After turning off and restarting the phone, I can still use the phone normally even when the status in my.avast.com indicates the phone is lost & locked, and the siren was disabled after restarting the phone!

Is there anyway to prevent someone from turning off/restarting the phone when the phone is marked Lost/Locked? At least keeps the siren going after restarting ;-)

[ed.marvin.matos]

Hello everyone. I wonder if it is possible to return to the previous intrerface avast. I can not track my device with precision and location history beyond confusing, is not divided by days.


When accessed through the mobile browser the old interface is displayed but can not eliminate the historical location. This generates a failure that leaves the localizção slow and sometimes does not even appear. Only reappears when I clean the location history by computer (does not work in the mobile browser).


The new interface does not allow this cleanup. I need to access the previous stop using this feature. can help me? I'm from Brazil.


--------------------------------------------------------



Olá a todos. Gostaria de saber se é possível voltar a intrerface anterior do avast. Não consigo rastrear meu aparelho com precisão e o histórico de localizações além de confuso, não é divido por dias.


Quando acesso pelo browser do celular a interface antiga é apresentada mas não consigo eliminar os históricos de localização. Isso gera uma falha que deixa a localizção lenta e as vezes nem aparece. Só volta a aparecer quando eu limpo o histórico de localizações pelo PC (não funciona no browser do celular).


A nova interface não permite essa limpeza. Preciso acessar a anterior parar usar esse recurso. podem me ajudar? Sou do Brasil.

[REDACTED]

I also installed Avasnt Mobile Back-up...

It seems to back-up too much??? or without checking some things???

Problem = I have about 200 contacts to back-up, but...
After a few weeks, I see now about 4400 contacts in the list...
Looks like every day, the same contacts are added again...
So they are all the same, copied several times again...
This is realy not normal, see screenshot I added here.

Thanks for solving the problem, or giving a hint to prevent that   

[Asyn]

I also installed Avasnt Mobile Back-up...

-> https://forum.avast.com/index.php?board=60.0

[REDACTED]

When I change my chip from Brazil to a USA chip, the cell phone become 'blocked'.
How can I use both chips (separatelly) whithout have such a problem?
I need to change the chips when travelling, and this is causing me trouble.

[Asyn]

When I change my chip from Brazil to a USA chip, the cell phone become 'blocked'.
How can I use both chips (separatelly) whithout have such a problem?
I need to change the chips when travelling, and this is causing me trouble.

-> http://www.avast.com/faq.php?article=AVKB135#artTitle (Changing a SIM card)

[REDACTED]

I wonder why on their phones do not see a license, which I paid in Dec 2014?