Author Topic: HELP!! Cant Start Avast 5.0 Internet. Reads "side by side" configuration problem  (Read 4484 times)

0 Members and 1 Guest are viewing this topic.

qchopr

  • Guest
Hello.
Just purchased & downloaded Avast!Internet. When trying to open it I get a prompt which reads "side by side" configuration problem.  ??? ???
Any ideas as to what to do?!
Thx

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Side-By-Side Configuration is Incorrect Error - You need to install MS Visual C++ 2008 Redistributable.

You need 2008 SP1:
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)

That is for 32bit OS versions, so you will need a different one if you are using 64bit OS ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Tynecider

  • Guest
I've just got this message too but when trying to install "...C++ redistributable package ..." I get message that I'm not a reistered installer?

Tynecider

  • Guest
Sorry - I should have mentioned I've downloaded v6 Free version

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89064
  • No support PMs thanks
Sorry I can't help with the error message you are getting I haven't come across that before.

Are you running the installation of the C++ redistributable package from an account with administrator privileges ?

Or if you are using Vista or Win7 I don't know if you are bumping into the windows UAC, so may have to run as administrator for the C++ installer.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security