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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Metacynic on September 05, 2013, 07:17:54 PM

Title: Firefox not appearing in software updater
Post by: Metacynic on September 05, 2013, 07:17:54 PM
Hi,

After updating Avast to v. 8.0.1497, Firefox no longer appears - at all - in the software updater interface.

It isn't that the software updater doesn't show anything it all - it does show Internet Explorer for instance.

I've tried rescanning, resetting the software updater database, repairing Avast, and reinstalling Firefox. The problem remains.

My version of Firefox is the latest, 23.0.1, and seems completely legit - and the Avast web shield and script shield works perfectly fine when browsing using Firefox.

Is this something to worry much about and if so, how do I fix it?
Title: Re: Firefox not appearing in software updater
Post by: DavidR on September 05, 2013, 07:31:53 PM
Already mentioned in other topics.
Title: Re: Firefox not appearing in software updater
Post by: ky331 on September 05, 2013, 07:39:42 PM
"Already mentioned in other topics."
--- a link (or two) would be appreciated.

Is this omission intentional?   Or a bug that will be corrected?
Title: Re: Firefox not appearing in software updater
Post by: DavidR on September 05, 2013, 07:51:44 PM
I just recall it being mentioned in other topics, I didn't search for the topic.

Probably the main topic for the release of avast 8.0.1497.

This is one such post, http://forum.avast.com/index.php?topic=133788.msg984289#msg984289 (http://forum.avast.com/index.php?topic=133788.msg984289#msg984289).
Title: Re: Firefox not appearing in software updater
Post by: Metacynic on September 05, 2013, 08:48:36 PM
Sorry - I searched for "firefox software updater" before posting this topic, and the only topics I could find were older ones where people experienced wrong version numbers and such, not anyone where Firefox didn't show at all. Seems from the thread you linked to it isn't just a problem at my end, which calms me a bit.
Title: Re: Firefox not appearing in software updater
Post by: midnight on September 05, 2013, 08:50:49 PM
Sorry - I searched for "firefox software updater" before posting this topic, and the only topics I could find were older ones where people experienced wrong version numbers and such, not anyone where Firefox didn't show at all. Seems from the thread you linked to it isn't just a problem at my end, which calms me a bit.

It doesn't show Firefox for me either.
Title: Re: Firefox not appearing in software updater
Post by: DavidR on September 05, 2013, 10:36:20 PM
Sorry - I searched for "firefox software updater" before posting this topic, and the only topics I could find were older ones where people experienced wrong version numbers and such, not anyone where Firefox didn't show at all. Seems from the thread you linked to it isn't just a problem at my end, which calms me a bit.

No problem, basically I didn't search ('firefox software updater,' is very likely to return many hits, predominately older ones), but went to the topic I thought it might be in.

Considering this only occurred after the last program update 8.0.1497, I looked for that topic as people would be likely to report issue there. I then quickly scrolled through the topic until I found the reference.
Title: Re: Firefox not appearing in software updater
Post by: GTX66 on September 06, 2013, 12:39:25 AM
I don't have the software updater installed. I can update Firefox and other programs without a third party app.
Title: Re: Firefox not appearing in software updater
Post by: TerraX on September 06, 2013, 12:52:58 AM
I don't have the software updater installed. I can update Firefox and other programs without a third party app.
Great ... but what does that have to do with the topic. ::)
Title: Re: Firefox not appearing in software updater
Post by: GTX66 on September 06, 2013, 03:31:15 PM
I don't have the software updater installed. I can update Firefox and other programs without a third party app.
Great ... but what does that have to do with the topic. ::)

It is about the software updater which is in the Avast Program. I just do not use it as Firefox does a very good job of updating it myself. Avast should stick with security issues and not become a bloated program full of apps that are not necessary. It ads another process to my computer. Most Avast users do not need a program to do their thinking for them. Avast can add anything they want to, it does not mean that I or anyone else has to install it. When I open up a program I check on the help button where updates are normally found. I do this when I have not used a particular program for a long time. We are Human Beings, we do not need a Security program to do all of our thinking for us.
Title: Re: Firefox not appearing in software updater
Post by: Metacynic on September 06, 2013, 03:36:00 PM
I don't actually use the Software Updater's features either. I was just wondering whether the lack of Firefox-awareness indicated a corrupted install/other problems with either Avast and/or Firefox.
Title: Re: Firefox not appearing in software updater
Post by: GTX66 on September 06, 2013, 03:37:41 PM
I don't actually use the Software Updater's features either. I was just wondering whether the lack of Firefox-awareness indicated a corrupted install/other problems with either Avast and/or Firefox.

Well since they offer to install Chrome using their install, you can judge for yourself why Firefox is not included. :)
Title: Re: Firefox not appearing in software updater
Post by: mchain on September 06, 2013, 03:42:20 PM
I don't actually use the Software Updater's features either. I was just wondering whether the lack of Firefox-awareness indicated a corrupted install/other problems with either Avast and/or Firefox.

Well since they offer to install Chrome using their install, you can judge for yourself why Firefox is not included. :)
Off topic.

This thread is a request to assist the OP.  Is what you say helping the OP resolve their issue(s)?   :o
Title: Re: Firefox not appearing in software updater
Post by: bob3160 on September 06, 2013, 03:58:20 PM
Sorry - I searched for "firefox software updater" before posting this topic, and the only topics I could find were older ones where people experienced wrong version numbers and such, not anyone where Firefox didn't show at all. Seems from the thread you linked to it isn't just a problem at my end, which calms me a bit.

It doesn't show Firefox for me either.
The avast! Software Updater is keeping an eye on all of the Browsers I'm using:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1378475582561-44576.png)
Title: Re: Firefox not appearing in software updater
Post by: GTX66 on September 06, 2013, 04:04:38 PM
I don't actually use the Software Updater's features either. I was just wondering whether the lack of Firefox-awareness indicated a corrupted install/other problems with either Avast and/or Firefox.

Well since they offer to install Chrome using their install, you can judge for yourself why Firefox is not included. :)
Off topic.

This thread is a request to assist the OP.  Is what you say helping the OP resolve their issue(s)?   :o

In what way are you? I was only stating my opinion. That is all. Apparently the OP was wrong.
Title: Re: Firefox not appearing in software updater
Post by: g0dsends on September 07, 2013, 01:24:56 AM
thats because your on the avast 2014 beta and it works on there
Title: Re: Firefox not appearing in software updater
Post by: bob3160 on September 07, 2013, 01:46:32 AM
thats because your on the avast 2014 beta and it works on there
Sorry but it worked on the previous stable version also.
Title: Re: Firefox not appearing in software updater
Post by: DavidR on September 07, 2013, 02:34:26 AM
thats because your on the avast 2014 beta and it works on there
Sorry but it worked on the previous stable version also.

Not working on 8.0.1497, firefox not listed in the software updater.

My Reply #3 above, gives a link back to the 8.0.1497 release topic which also confirms this hiccup.
Title: Re: Firefox not appearing in software updater
Post by: julevine on September 10, 2013, 11:51:26 PM
i see  also  firefox not showing  up  in  software updater


when will this be fixed
Title: Re: Firefox not appearing in software updater
Post by: Lisandro on September 11, 2013, 10:07:11 PM
i see  also  firefox not showing  up  in  software updater


when will this be fixed

It's being shown in v9 beta...
Title: Re: Firefox not appearing in software updater
Post by: DavidR on September 11, 2013, 11:21:01 PM
i see  also  firefox not showing  up  in  software updater


when will this be fixed

It's being shown in v9 beta...

But as has been mentioned previously not with the current release of avast 8.0.1497.
Title: Re: Firefox not appearing in software updater
Post by: miguelgrado on September 11, 2013, 11:57:25 PM
Firefox is not shown,internet explorer has had two new versions and avast has not updated,rest programs take longer than a week to update ... avast software updater is not useful..because having this feature if it does not work to its purposes?  :(
Title: Re: Firefox not appearing in software updater
Post by: mchain on September 12, 2013, 06:01:30 AM
Same exact issue in version 8.0.1496!  Firefox is missing there in Software Updater as well.