Avast WEBforum

Other => General Topics => Topic started by: Skakara on June 29, 2014, 06:41:44 PM

Title: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on June 29, 2014, 06:41:44 PM
This is really annoying. Avast Forum is redirecting to forum main page after some time you do a page refresh.

Test 1:

Quote
1) Login to forum (Avast Account) & select "remember me".

2) Open any topic page in any forum, e.g. https://forum.avast.com/index.php?topic=151424.0 topic or a specific post in a topic like this: https://forum.avast.com/index.php?topic=151368.msg1099736#msg1099736

3) Wait 1-2 hours (I haven't tested which is the limit actually, but it's not that long since this problem occurs many times a day). Do NOT open/load any other avast forum pages during this waiting period!

4) Refresh the tab opened in step 2 e.g. using F5.

= Browser is redirected the forum main page.

NOTE! After you've refreshed one tab, the second or (3rd, 4th...) tab when refreshed stays on the current page (which is expected).


EDIT:

Test 2:

Quote
1) Make a bookmark to your browser from any topic page, e.g. https://forum.avast.com/index.php?topic=151424.0 and close the page/tab.

2) Wait 1-2 hours (I haven't tested which is the limit actually, but it's not that long since this problem occurs many times a day). Do NOT open/load any other avast forum pages during this waiting period!

3) Click/open the bookmark created in step 1.

= Browser is redirected the forum main page.


Looking at the cookies in my browser, the time to wait (in step 3) might be just 1 hour.

My guess is that the forum software checks the login credentials (avast account) after that 1 hour. But why does it have to redirect to the forum main page?


This redirecting is really annoying. I like to keep some topics &/ specific posts open in tabs and go back to them after a while (on a same day, or night after). Refreshing the page then redirects me to the forum main page. Not nice.

EDIT: corrected that the redirect goes to forum main page.
Title: Re: Avast Forum redirecting to sub forum after page refresh
Post by: DavidR on June 29, 2014, 08:52:35 PM
Not having the redirection issue that you are experiencing to sub-forums. But I use the 'Show unread posts since last visit.' & 'Show new replies to your posts.' links very frequently.

This often results in the display of the standard index.php forum home page. This can be even when first used or after a delay, where the logon credentials are possibly checked. You then have to click the link in the index.php page again to display these shortcut links to new posts/replies.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on June 29, 2014, 09:01:02 PM
Fixed the 1st post, it's the main page where the redirection takes you. Not a sub-forum page. Sorry.

When I came to read DavidR's new post (I got the new post notification to my email (didn't click on the links)) and I refreshed this page, I was taken to the main page. Why is this happening? It's so annoying.

P.S. Similarly annoying "feature" is that when I submit a reply, I'm redirected to the sub-forum page. Why? I've been using forums a lot and usually after posting, you're taken to the same topic and to your new post.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: schmidthouse on June 29, 2014, 09:50:51 PM
Yes when submitting a post/reply it seems it does not return to the reply/post in the thread like it used too.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on June 29, 2014, 11:37:45 PM
Yes when submitting a post/reply it seems it does not return to the reply/post in the thread like it used too.

It does for me, check your forum settings > Look and Layout are set to do that.

That said, I don't use the Reply button, as I have the Quick Reply option enabled, so that may differ from what you are doing. When I quote a post, I have no problem getting back into the topic when I post the quote and response to it. But that too uses the Quick Reply window.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: schmidthouse on June 29, 2014, 11:55:19 PM
Thanks David, I'll take a look.
I know you are set up top notch as you are a Quick Gun. ;D ;)

Edit: Yes there were some areas needed 'ticking'
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on June 30, 2014, 05:18:44 PM
Thanks David of the "Return to topics after posting by default." setting tip. EDIT: it works with "full post/reply". Excellent.


Hopefully somebody from avast comments on the main issue.. and better yet, fix it. :)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on June 30, 2014, 06:24:33 PM
Thanks David of the "Return to topics after posting by default." setting tip. EDIT: it works with "full post/reply". Excellent.


Hopefully somebody from avast comments on the main issue.. and better yet, fix it.<$1alt="" title="" onresizestart="return false;" id="smiley__$2" style="padding: 0 3px 0 3px;" />

You're welcome.

There have been some weird redirects, going back to the index.php after a delay and that is no doubt related to the logon validation.

I'm not entirely sure what they can do about that, with this more secure logon and subsequent validation. The remember me should under normal circumstances mean a cookie is required (so clearing cookies for my.avast.com or forum.avast.com isn't advised).

In the old logon process you could assign a duration (I always went for stay logged in), but I don't see any such option in the new logon function.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on June 30, 2014, 06:42:20 PM
I'm not entirely sure what they can do about that, with this more secure logon and subsequent validation.
Everything can be done. For example, first thing that comes to my mind: when a page refresh is initiated, the server gets the request and with that server knows from which "page"  (URL) that request comes from. It's easy from there. You know in server side the URL, you could use server side variable to store the URL until you need it when server initiates the redirect. Everything CAN be done. Trust me, I'm a software developer/tester. :)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on June 30, 2014, 08:46:32 PM
I haven't experienced any issues you mention about page refresh initiating a redirection.

If you look at the URL, everything starts with index.php and then you have the query parameters, if anything stalls all you end up with the index.php url.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 12:34:59 PM
I haven't experienced any issues you mention about page refresh initiating a redirection.
Did you follow my specific instructions, aka steps to reproduce the issue?
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on July 01, 2014, 01:33:24 PM
I have many tabs that I leave open during the day for areas in the forums and refreshing those doesn't result in a redirect.

The only time it does redirect for me is the tabs are left open in firefox on closure (end of day), when I next open firefox the next day, those would start at the index.php as I mentioned previously.

However, I have two other areas that are in pinned tabs for areas of the forums and they remain unchanged, even on a firefox restart - no redirect to index.php.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 01:37:18 PM
You didn't quite answer the question, did you follow my specific instructions, aka steps to reproduce the issue? And more specifically, did you try with either one of the links in step 2? (EDIT: I made a small edit to the step 2, was: "Open any page", now: "Open any topic page", can you try again? Thanks)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on July 01, 2014, 01:45:13 PM
I have tried to follow your steps, but you kept changing them and I can't keep up.

It shouldn't be this hard to replicate and I'm just not seeing it as frequently as you are and in some areas not at all. But I generally don't keep a topic page or specific post open all day or for several hours. I check through unread posts, respond to posts where appropriate and then close the page.

I don't see the point in keeping them open after having actioned them.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 01:58:13 PM
But I generally don't keep a topic page or specific post open all day or for several hours. I check through unread posts, respond to posts where appropriate and then close the page.
Sorry about the changes, and more specific instructions. Your text in bold might be the reason you're not seeing this issue (you're constantly active in the forum). I edited the 1st post once more, the step 3 now has this added: "Do NOT open/load any other avast forum pages during this waiting period!". So, you have to wait the 1-2 hours before refreshing the test topic page in step 3. And during that waiting period, you can't open a single avast forum page (doing this would "renew" your login and the test would fail)!
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 02:07:26 PM
I once again edited the 1st post, added test 2 (below is a copy of it).

Test 2:

Quote
1) Make a bookmark to your browser from any topic page, e.g. https://forum.avast.com/index.php?topic=151424.0 and close the page/tab.

2) Wait 1-2 hours (I haven't tested which is the limit actually, but it's not that long since this problem occurs many times a day). Do NOT open/load any other avast forum pages during this waiting period!

3) Click/open the bookmark created in step 1.

= Browser is redirected the forum main page.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 01, 2014, 02:12:21 PM

David,
It's an issue I reported right after the forum restarted and the issue is still present.
There are some exceptions so it's sometimes a hit and miss situation.
Some email notification links go to the main forum page and some directly to the subject. ???
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 02:20:21 PM
There are some exceptions so it's sometimes a hit and miss situation.
Some email notification links go to the main forum page and some directly to the subject. ???
The reason, AFAIK, is the waiting period since last visit to any forum page. Try my tests and you'll see.

The reason: my "educated" guess is that the forum software checks the login credentials (avast account) after that 1 hour of inactivity and then redirects to the main page of the forum (e.g. this same thing happens when you first log in). So the forum software doesn't distinguish when a user is A) logging in B) continuing his/her session when previously logged in with "remember me" selected. The forum check periodically (cookie) that the user is logged in, and if there's a certain length of inactivity (no page loads -> the cookie is not updated -> cookie expires) the Avast account "verification" kicks in, and the result is that you're redirected to the main page. This is, like I said, my "educated" guess about what is happening ("black box testing", i.e. I can't see the internal workings of the system and have to make assumptions based on how the input & output of the system works).
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 02:36:30 PM
Wait 1-2 hours (I haven't tested which is the limit actually, but it's not that long since this problem occurs many times a day). Do NOT open/load any other avast forum pages during this waiting period!
While this might be true, it's most probably quite hard to find anyone testing it, if one has to wait that long. ;)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 02:39:47 PM
Wait 1-2 hours (I haven't tested which is the limit actually, but it's not that long since this problem occurs many times a day). Do NOT open/load any other avast forum pages during this waiting period!
While this might be true, it's most probably quite hard to find anyone testing it, if one has to wait that long. ;)
I noticed the wink, but still, you could do the test 2, with the waiting period while you sleep.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 02:43:53 PM
Sorry, but I'll skip.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 02:44:57 PM
I noticed that the cookie (which I believe has the limit for when the forum checks the credentials again & does the redirecting) might not get updated even if you load/open pages in the forum. Which means that every 1 hour the credentials are checked and you're redirected away from topic pages to the main page.

I say this because just now when I got back to reply to Asyn's post, I was redirected although I visited the forum just few minutes ago.

Anyways, how ever the system may work, I suggest that the people responsible update the system so that links from e.g. emails, bookmarks, or page refreshes do go to the page intended, not to main page. Thank you.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 02:49:44 PM
Could you please add a sig..!?
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 02:52:55 PM
Could you please add a sig..!?
Huh?  ???
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 02:57:00 PM
Could you please add a sig..!?
Huh?  ???
A signature, so we can see what HW/SW you use.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 04:09:27 PM
Well, I had a signature once, then when I came back to this forum after a while, I noticed that the info was way outdated, so I removed it. I don't see a point keeping a sig if the info is most of the time incorrect, and I'm not keen on the idea to update it regularly. If a post I make here requires any HW/SW info, I'll add it to that post/topic. This topic/post doesn't need any HW/SW info. /offtopic
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 04:20:14 PM
More personal testing.

Just when I came to answer Asyn, I was again redirected. After I posted the above reply I looked at the cookies. This cookie seems to be the one that activates the credentials lookup & redirection when it's expired:

forumavastcom

It's set to expire 1. July 2014 18:05:24 (seems to be exactly 1 hour after I came to post my previous message)

This cookie expire date/time doesn't change whatever page I load here in forum (EDIT: and it doesn't get updated even after a new post is made). So it's really like I guessed couple of messages back, the time limit is 1 hour for the cookie and when it expires, the credentials are checked and you're redirected away from topic pages to the main page.

I'll try to remember to refresh this page at around 18:00, and again 18:10 and see what happens on both times. I'll be back.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 04:22:20 PM
1. I don't see a point keeping a sig if the info is most of the time incorrect, and I'm not keen on the idea to update it regularly.
2. If a post I make here requires any HW/SW info, I'll add it to that post/topic.
1. Shouldn't be too hard to update it once in a while. ;)
2. So, please add it here.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on July 01, 2014, 04:22:44 PM

David,
It's an issue I reported right after the forum restarted and the issue is still present.
There are some exceptions so it's sometimes a hit and miss situation.
Some email notification links go to the main forum page and some directly to the subject.<$1alt="" title="" onresizestart="return false;" id="smiley__$2" style="padding: 0 3px 0 3px;" />

I don't use the email notifications of new replies to posts, etc. I just use the 'Show new replies to your posts.' and 'Show unread posts since last visit.' links at the top of the page. So I don't experience that, however, as I mentioned in a previous post, that on occasion clicking the 'Show new replies to your posts.' or 'Show unread posts since last visit.' it redirects to index.php, but this doesn't happen all of the time.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 05:15:58 PM
This cookie seems to be the one that activates the credentials lookup & redirection when it's expired:

forumavastcom

It's set to expire 1. July 2014 18:05:24 (seems to be exactly 1 hour after I came to post my previous message)

This cookie expire date/time doesn't change whatever page I load here in forum (EDIT: and it doesn't get updated even after a new post is made). So it's really like I guessed couple of messages back, the time limit is 1 hour for the cookie and when it expires, the credentials are checked and you're redirected away from topic pages to the main page.

I'll try to remember to refresh this page at around 18:00, and again 18:10 and see what happens on both times. I'll be back.
Just like I expected. On 18:00 a page refresh to this page does just that, refreshes the page. On 18:10 page refresh redirects to main page. And the "forumavastcom" is now set to expire on: 1. July 2014 19:10:12.

Ok, now the mechanism what causes this annoyance is pretty much solved.

I urge others to test too. 1 hour (+5 minutes to be sure) without reading this forum can't be that difficult. Go out and jog, or watch a movie. ;)

Could somebody from Avast fix this please? Thank you. (Or do I've to start playing with stored cookies to avoid this issue?)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 05:35:45 PM
1. Ok, now the mechanism what causes this annoyance is pretty much solved.
2. I urge others to test too. 1 hour (+5 minutes to be sure) without reading this forum can't be that difficult. Go out and jog, or watch a movie. ;)
3. Could somebody from Avast fix this please?
1. Ermm, great.
2. Good luck.
3. Still don't see what has to be fixed here..!? After an hour of inactivity you can expect such a result, imo.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 05:45:05 PM
3. Still don't see what has to be fixed here..!? After an hour of inactivity you can expect such a result, imo.
Jesus christ you people here. I've been on many many, many different forums and this forum is the ONLY ONE that has this stupidity. Most probably because on other forums they don't rely on external authentication systems.

Asyn, I went through your posts to this topic and here's what I found out:

1) You don't want to even test this annoyance.
2) You engage in off-topic discussion.
3) You're borderline flaming/trolling.

It's obvious that your way of using this forum you either A) never see this annoyance  B) you just don't care. That's fine and dandy..

..But others care AND have this annoyance. So please, could you have the decency to respect other users wishes and stop posting irrelevant messages here? Thank you very much.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Asyn on July 01, 2014, 05:54:59 PM
So please, could you have the decency to respect other users wishes and stop posting irrelevant messages here? Thank you very much.
No problem at all, I'm out.

Edit: After rereading the thread, I can't see which of my msgs were irrelevant, though. :P
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on July 01, 2014, 07:18:31 PM
OK, I stayed off-line for some time and left some open topics and also left the 'Show unread posts since last visit.'

Refreshing the topics I left open, didn't cause a refresh to the index.php.

Refreshing the 'Show unread posts since last visit.' query results in a refresh to the index.php.

But this isn't the way I use the forum so in general I don't often come across this issue. Not so much for it to be a real hassle.

Quote from: Skakara
I've been on many many, many different forums and this forum is the ONLY ONE that has this stupidity. Most probably because on other forums they don't rely on external authentication systems.

Well you only need cast your mind back a few weeks to the fact the forum got hacked and was off line for a couple of weeks to investigate how to better protect the forum/user information. This external authentication was one of the measures to prevent this information being stolen (not on the forum server).

So for whatever reason if the forums were hacked this kind of information wouldn't be available for harvesting.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 07:45:18 PM
OK, I stayed off-line for some time and left some open topics and also left the 'Show unread posts since last visit.'

Refreshing the topics I left open, didn't cause a refresh to the index.php.

Refreshing the 'Show unread posts since last visit.' query results in a refresh to the index.php.
Ok, "some time", though really unspecific, seemed to be enough since at least once it did happen.

BUT, how did you test those 2 cases? Did it go like this?

1) You left some open topics and also left the 'Show unread posts since last visit.'
2) You waited some time.
3) You refreshed the 'Show unread posts since last visit.' query results in a refresh to the index.php.
4) Immediately after the previous step (within 1h), you refreshed the topics you left open, didn't cause a refresh to the index.php.

Is this how you tested? If yes, you missed this: "NOTE! After you've refreshed one tab, the second (or 3rd, 4th...) tab when refreshed stays on the current page (which is expected)." I guess that's what happened. You can only test 1 page/topic at a time, then, to test another page/topic, you have to wait another 1+ hour (or kill the cookie).


Well you only need cast your mind back a few weeks to the fact the forum got hacked and was off line for a couple of weeks to investigate how to better protect the forum/user information. This external authentication was one of the measures to prevent this information being stolen (not on the forum server).

So for whatever reason if the forums were hacked this kind of information wouldn't be available for harvesting.
And? I fully understand what you're saying, but the ext. auth. security aspect doesn't really relate to this forum annoyance. I've done my share of web developing and I can say for sure (even though I don't know the inner workings of the system) that this annoyance could be coded differently, i.e. redirecting users to the page they were on after the authentication is done.

And besides, for all I care, from personal point of view, let forums get hacked, ok, it's an annoyance, but nothing else to me, I don't condone it no, but I'm not that dumb to e.g. use the same passwords for different sites/services. And for somebody gleaning my email address? Well, if you operate in internet, it's a lost cause anyways, it's going to go to a lot of "lists" even if you are really conservative about where you do put it in. Different emails for every need? No thanks, it's not possible. My 2c.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: !Donovan on July 01, 2014, 07:49:57 PM
I can confirm,

~!Donovan
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 07:56:12 PM
Thanks !Donovan.

Minor addition, it's both "forumavastcom" and "PHPSESSID" cookies that affects the 1h limit. If you delete "forumavastcom", pages still refresh normally (within that 1h), but if you delete "PHPSESSID" cookie (no need to delete other cookie), the redirecting happens.. and it's pretty obvious why to the people who know about PHP and sessions. Anyways, this is just minor addition.. useful for those who wants to test this with deleting cookies instead of waiting the 1+ hours. :)

EDIT: This PHP session thing made me realize that it could be the PHP session that is to blame, when a new session is created, it could be that after that happens, a redirect to main page is coded to happen. (this is the annoying part of blackbox testing, there's so many possibilities)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: DavidR on July 01, 2014, 09:33:38 PM
@ Skakara
My previous test was conducted in line with your setting, I waited well in excess of an hour but I didn't specifically time it.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 09:45:17 PM
My previous test was conducted in line with your setting, I waited well in excess of an hour but I didn't specifically time it.
Yes, that much was established already since the redirecting happened at least once. But that's not what I asked. I wanted to know whether you did the following steps right after another, and in this order:

3) You refreshed the 'Show unread posts since last visit.' query results in a refresh to the index.php.
4) Immediately after the previous step (within 1h), you refreshed the topics you left open, didn't cause a refresh to the index.php.

If you did, then your results are normal. Because the cookie/session gets updated when the first redirection happened in step 3. That's why in step 4 the redirection didn't happen.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 09:50:44 PM
I just white-hat hacked my way around the 1h limit. I changed the expire date of the "forumavastcom" cookie. I added 1 year more so that it expires on July 2015. Most probably doesn't last to that date, the server session probably isn't that long. Well, anyways, I proved that the "forumavastcom" cookie has some part in this. More permanent AND proper solution would be nice from Avast team.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 01, 2014, 11:36:48 PM
@ Skakara
My previous test was conducted in line with your setting, I waited well in excess of an hour but I didn't specifically time it.
David,
This may not effect you since you don't request reply notifications.
As I've already stated, it does effect me but not on every reply.
I haven't tested the time frame but that may be a clue since it seems to happen when I'm returning to the forum after some time. :)
I also want to continue receiving email notifications to my replies and subscribed forums.
I don't want to change to your method. :)

Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 01, 2014, 11:50:09 PM
This may not effect you since you don't request reply notifications.
I'm sorry but this has nothing to do with this.

I'm pretty sure that DavidR misunderstood a bit how this works & did the tests (and reporting of it) too a bit wrong. I bet that this is what he did:

1) open "Show unread posts" page
2) open some other topic page
3) waited 1+ hours
4) refreshed the "Show unread posts" page
= redirect to main page
5) then right after previous step, refreshed the other topic page
= no redirect (this is perfectly normal because in step 4, the 1st redirecting also updates to a new 1 hour limit -> no redirect in step 5)

(this is the 3rd time I'm trying to explain this same thing, twice I've asked DavidR without reply)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 12:03:22 AM
This may not effect you since you don't request reply notifications.
I'm sorry but this has nothing to do with this.

I'm pretty sure that DavidR misunderstood a bit how this works & did the tests (and reporting of it) too a bit wrong. I bet that this is what he did:

1) open "Show unread posts" page
2) open some other topic page
3) waited 1+ hours
4) refreshed the "Show unread posts" page
= redirect to main page
5) then right after previous step, refreshed the other topic page
= no redirect (this is perfectly normal because in step 4, the 1st redirecting also updates to a new 1 hour limit -> no redirect in step 5)

(this is the 3rd time I'm trying to explain this same thing, twice I've asked DavidR without reply)
You seem to forget that we, which includes David and any one else not noted as an Avast Employee, are avast! users.
We don't work for Avast. I suggest that you address your replies accordingly.
All posts are relevant, even if you don't think they are.   :o
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 02, 2014, 12:26:48 AM
You seem to forget that we, which includes David and any one else not noted as an Avast Employee, are avast! users.
We don't work for Avast. I suggest that you address your replies accordingly.
All posts are relevant, even if you don't think they are.   :o
Wait what? I don't understand? Did I say that your posts are not relevant? No I didn't. And correcting you on your belief that "reply notifications" has something to do with this annoyance, was just that, a correction of false belief. Nothing more. If I'd said that the world is flat, you most probably would correct me, right? :) I've to admit that I'm rather frustrated & disappointed that I can't explain myself clearly enough to DavidR.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Simion on July 02, 2014, 01:05:35 AM
This may not effect you since you don't request reply notifications.
I'm sorry but this has nothing to do with this.

I'm pretty sure that DavidR misunderstood a bit how this works & did the tests (and reporting of it) too a bit wrong. I bet that this is what he did:

1) open "Show unread posts" page
2) open some other topic page
3) waited 1+ hours
4) refreshed the "Show unread posts" page
= redirect to main page
5) then right after previous step, refreshed the other topic page
= no redirect (this is perfectly normal because in step 4, the 1st redirecting also updates to a new 1 hour limit -> no redirect in step 5)

(this is the 3rd time I'm trying to explain this same thing, twice I've asked DavidR without reply)
You seem to forget that we, which includes David and any one else not noted as an Avast Employee, are avast! users.
We don't work for Avast. I suggest that you address your replies accordingly.


And you are a two faced liar, bob3160! Whether paid or not, you DO work for Avast so your opinions as an Avast user are subject to scrutiny. https://forum.avast.com/index.php?topic=78426.0   >:(
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 01:17:06 AM
This may not effect you since you don't request reply notifications.
I'm sorry but this has nothing to do with this.

I'm pretty sure that DavidR misunderstood a bit how this works & did the tests (and reporting of it) too a bit wrong. I bet that this is what he did:

1) open "Show unread posts" page
2) open some other topic page
3) waited 1+ hours
4) refreshed the "Show unread posts" page
= redirect to main page
5) then right after previous step, refreshed the other topic page
= no redirect (this is perfectly normal because in step 4, the 1st redirecting also updates to a new 1 hour limit -> no redirect in step 5)

(this is the 3rd time I'm trying to explain this same thing, twice I've asked DavidR without reply)
You seem to forget that we, which includes David and any one else not noted as an Avast Employee, are avast! users.
We don't work for Avast. I suggest that you address your replies accordingly.


And you are a two faced liar, bob3160! Whether paid or not, you DO work for Avast so your opinions as an Avast user are subject to scrutiny. https://forum.avast.com/index.php?topic=78426.0 (https://forum.avast.com/index.php?topic=78426.0)  <$1alt="" title="" onresizestart="return false;" id="smiley__$2" style="padding: 0 3px 0 3px;" />
I suggest you get your fact straight before calling someone a liar.....  >:(

I do Computer Security Seminars for and before members of Computer Clubs, Groups of computer users, Churches, Synagogues, etc.
which are sponsored by Avast. (Simply means they pay the expenses.) That's a far cry from working for Avast.

Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Simion on July 02, 2014, 01:23:46 AM
This may not effect you since you don't request reply notifications.
I'm sorry but this has nothing to do with this.

I'm pretty sure that DavidR misunderstood a bit how this works & did the tests (and reporting of it) too a bit wrong. I bet that this is what he did:

1) open "Show unread posts" page
2) open some other topic page
3) waited 1+ hours
4) refreshed the "Show unread posts" page
= redirect to main page
5) then right after previous step, refreshed the other topic page
= no redirect (this is perfectly normal because in step 4, the 1st redirecting also updates to a new 1 hour limit -> no redirect in step 5)

(this is the 3rd time I'm trying to explain this same thing, twice I've asked DavidR without reply)
You seem to forget that we, which includes David and any one else not noted as an Avast Employee, are avast! users.
We don't work for Avast. I suggest that you address your replies accordingly.


And you are a two faced liar, bob3160! Whether paid or not, you DO work for Avast so your opinions as an Avast user are subject to scrutiny. https://forum.avast.com/index.php?topic=78426.0 (https://forum.avast.com/index.php?topic=78426.0)  <$1alt="" title="" onresizestart="return false;" id="smiley__$2" style="padding: 0 3px 0 3px;" />
I suggest you get your fact straight before calling someone a liar.....  >:(

I do Computer Security Seminars for and before members of Computer Clubs, Groups of computer users, Churches, Synagogues, etc.
which are sponsored by Avast. (Simply means they pay the expenses.) That's a far cry from working for Avast.

Really? I consider it working for a company when you are promoting their products.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 01:27:40 AM
There's a big difference between recommending a program I've used for the past 10 years and promoting a product.
I also recommend Malwarebytes, Winpatrol, Ccleaner and about 20 other programs and don't work for any of them either.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Simion on July 02, 2014, 01:32:02 AM
There's a big difference between recommending a program I've used for the past 10 years and promoting a product.
I also recommend Malwarebytes, Winpatrol, Ccleaner and about 20 other programs and don't work for any of them either.

Do "Malwarebytes, Winpatrol, Ccleaner and about 20 other programs" pay your expenses?
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 02:12:51 AM
There's a big difference between recommending a program I've used for the past 10 years and promoting a product.
I also recommend Malwarebytes, Winpatrol, Ccleaner and about 20 other programs and don't work for any of them either.

Do "Malwarebytes, Winpatrol, Ccleaner and about 20 other programs" pay your expenses?
No, they aren't the ones that approached me.  None of that has a bearing.
You seem to forget, I'm also one of the people complaining about the problem of this topic.
I treat Avast and it's product exactly the same way I do any other program I use.
I say thanks for the good it does and complain when something isn't right.

Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Simion on July 02, 2014, 11:16:46 AM
There's a big difference between recommending a program I've used for the past 10 years and promoting a product.
I also recommend Malwarebytes, Winpatrol, Ccleaner and about 20 other programs and don't work for any of them either.

Do "Malwarebytes, Winpatrol, Ccleaner and about 20 other programs" pay your expenses?
No, they aren't the ones that approached me.  None of that has a bearing.
You seem to forget, I'm also one of the people complaining about the problem of this topic.
I treat Avast and it's product exactly the same way I do any other program I use.
I say thanks for the good it does and complain when something isn't right.

Quit convoluting the issue. You lied, I called you on it, and now you're dancing all over this page trying to squirm your way out of it, liar.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 02:36:54 PM
I don't have anything to squirm about. You're the idiot by making this ridiculous post in the first place.



Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 02, 2014, 03:30:41 PM
Thanks for muddling the topic with OT. Bob, Simion is right, you've a serious conflict of interest if you take money from Avast. Simion, you could have been more courteous, and you should have taken the off-topic discussion to somewhere else (and kindly posted a single post here to inform the readers where you have more information about the issue).

Back to topic. The changed cookie I did "hack" yesterday only worked yesterday. Today it seems that the server side PHP session expired and I'm again seeing the redirecting after 1 hour.

Seriously, Avast, you should fix this. What if an user is writing a new post and the session/cookie expires while he/she is doing it and then he/she clicks the post button? Is the written message lost? I haven't got the time to start testing that too.. and besides, it's not needed to prove that this annoyance should be fixed.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 02, 2014, 03:41:18 PM
It's pretty much proven already that all users are affected by this in one or another way. Somebody refreshing a topic page after a while, other clicking the topic link in new post notification email or opening a bookmark link to a topic page, and so on.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Simion on July 02, 2014, 03:49:20 PM
You are right, Skakara. I sincerely apologize for hijacking your topic, and promise it won't happen again.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 03:52:37 PM

Here's the email notification I received of a reply to this topic:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1404308958374-57013.png)


When I clicked on the link the first time, this is where it took me:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1404308824248-36373.png)


When I clicked on that same link a second time, this is where it took me:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1404309133907-24335.png)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 02, 2014, 04:01:09 PM
Thank you Bob for that excellent idea to show what this annoyance means with pictures!! I'm just used to post "steps to reproduce the problem" so I didn't think of it. Hopefully somebody at Avast notices this now.

For clarification: that same thing happens if I refresh a topic page after 1h inactivity. Or clicking a bookmark link to a topic page in browser. Others have the same problem when they refresh the "Show unread posts since last visit." page after some inactivity.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on July 02, 2014, 04:03:14 PM
Thank you Bob for that excellent idea to show what this annoyance means with pictures!! I'm just used to post "steps to reproduce the problem" so I didn't think of it. Hopefully somebody at Avast notices this now.
It would be nice since I posted this some time ago (right after the forum relaunched) in another section of this forum. :)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: !Donovan on July 21, 2014, 02:01:51 AM
This behavior still exists.

So, is it intended?

~!Donovan
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 30, 2014, 07:00:12 PM
Seriously, Avast, you should fix this. What if an user is writing a new post and the session/cookie expires while he/she is doing it and then he/she clicks the post button? Is the written message lost? I haven't got the time to start testing that too.. and besides, it's not needed to prove that this annoyance should be fixed.
Well, now it is tested, it just happened to me. I was writing a "quick reply" and pushed the "post" button -> I was redirected to the main page and when I went back to the topic (back in history) my text was gone from the "quick reply" box, and after a page refresh, the posting of the text didn't go through either. Very nice.

And avast doesn't care.. about this forum stupidity either, like they don't care about possible bug in their File System Shield. Avast doesn't really seem to care about anything anymore.. other than monetizing everything and bloating their product. Different AV tests show that avast is 2nd-class AV nowadays. Time to move on?
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: CraigB on July 30, 2014, 07:07:40 PM
And avast doesn't care.. about this forum stupidity either, like they don't care about possible bug in their File System Shield. Avast doesn't really seem to care about anything anymore.. other than monetizing everything and bloating their product. Different AV tests show that avast is 2nd-class AV nowadays. Time to move on?
Pure unfounded speculation on your part ::)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 30, 2014, 07:15:15 PM
What speculation? Tell me.

- Avast doesn't care about this forum stupidity, I haven't seen a fix yet, nor anybody from avast team participating in this topic.

- The File System Shield bug I reported here (https://forum.avast.com/index.php?topic=151146.msg1098855#msg1098855) hasn't raised any voice from avast yet.

- The product has become a bloated like hell.. grimefighter, etc., money seems to be the top priority nowadays.

- Different AV tests really show that avast detection/security quality has been slumped for some time already.

Speculation? Yep. You can dream on, I know it's hard to face the reality with your precious software.

Anyways, the forum software is really stupid and creates havoc among the users. Avast should take an interest.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: CraigB on July 30, 2014, 07:27:58 PM
Concerning the forum bugs avast already knows about it.

Your reckoning of a bug in the file shield has no place in this topic.

Bloat! use custom install to get only the components you want, just because you don't want certain parts doesn't mean someone else doesn't.

AV tests vary slightly all the time and the minimal percentage drop is fairly insignificant imo unless you are going out of your way to visit the worst sites around... when were you last infected using avast ?

"your precious software" it's not my software ;D
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 30, 2014, 07:47:12 PM
Concerning the forum bugs avast already knows about it.
You seem to have knowledge that others don't. Source?

Your reckoning of a bug in the file shield has no place in this topic.
Bloat! use custom install to get only the components you want, just because you don't want certain parts doesn't mean someone else doesn't.
AV tests vary slightly all the time and the minimal percentage drop is fairly insignificant imo unless you are going out of your way to visit the worst sites around... when were you last infected using avast ?
You cherry-picked some things from a post and started your ridiculous attack. The things I mentioned were just supposed to back up my claim that avast doesn't seem to care. But you didn't understand that and started an off-topic attack.. which brings me back to: can you tell me what was "unfounded speculation" on my part? EDIT: Scratch that, let's stop this off-topic issue.

And the "minimal percentage drop" what you claim, is obviously looked through avast-orange colored glasses. ;)

Anyways, take care, and let's hope that avast is really listening like you said. This forum "feature" is really horrible because people could lose written text while posting their messages here.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: CraigB on July 30, 2014, 07:56:10 PM
You keep going on about off topic in most of your recent posts yet 99% of your posts themselves are off topic and darting around to numerous threads to state your opinions on the matter is bordering trolling yourself ::)

I also cherry picked nothing... I simply replied to your unfounded accusations/comments on which you clearly know nothing about.

Now concerning forum bugs these have been discussed in an area that is off limits to you so that is all that can be said on that matter.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 30, 2014, 08:04:35 PM
You keep going on about off topic in most of your recent posts yet 99% of your posts themselves are off topic and darting around to numerous threads to state your opinions on the matter is bordering trolling yourself ::)
Talk about unfounded speculation. I see that you're the master. It's rather sad to see a veteran forum member spewing this kind of s%it. So now stating an opinion on the matter (on-topic!) is trolling?! Oh dear.

I also cherry picked nothing... I simply replied to your unfounded accusations/comments on which you clearly know nothing about.
That's a poor argument heard so many times, you know nothing and I do know everything. Really? Your credibility is thrown out.

Now concerning forum bugs these have been discussed in an area that is off limits to you so that is all that can be said on that matter.
Now this is actually interesting, and on-topic. Thank you for bringing this information forward. Yet, it feels odd that nobody from avast team have not bothered to comment on this topic.. but in hidden from most of the forum members.


EDIT: It's rather sad that a big war has to start before any info about the actual subject comes to light of day.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: CraigB on July 30, 2014, 08:15:21 PM
I also cherry picked nothing... I simply replied to your unfounded accusations/comments on which you clearly know nothing about.
That's a poor argument heard so many times
If you've heard it so many time's then the reasoning behind that is because it is probably true yet the inflated ego cant accept it :)

I have nothing further to add so I'm out :-X
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on July 30, 2014, 08:17:48 PM
Haha, even better counter argument. :D Thanks. I'm done too.

Let's hope avast brings out the forum fix quickly.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: !Donovan on July 30, 2014, 08:35:45 PM
Hello,

I would personally like to see this resolved soon. It is somewhat annoying to open threads twice to view them, etc.

Greets,
~!Donovan
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: CraigB on July 30, 2014, 08:40:04 PM
Hopefully it's fixed once the forum software gets updated.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: schmidthouse on July 31, 2014, 12:25:00 AM
Hopefully it's fixed once the forum software gets updated.

Yes, and that seems to be taking time to get things worked out.  :-\
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: CraigB on July 31, 2014, 01:05:47 AM
Sure does.
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: Skakara on August 15, 2014, 05:07:23 PM
Seems to be fixed. Anybody else still got the problem?
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: bob3160 on August 15, 2014, 06:04:21 PM
Seems to be fixed. Anybody else still got the problem?
You may be right, I didn't get redirected when I logged on. :)
Title: Re: Avast Forum redirecting to forum main page after page refresh
Post by: !Donovan on August 17, 2014, 02:50:14 AM
Also works here. Many thanks for fixing this~

~!Donovan