Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on December 01, 2015, 05:33:19 PM
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Hi all,
I am happy to announce new version AVAST 2016 (build number 2016.11.1.2245).
This version is focused on bug fixing.
What's new:
+ Added option to disable the email signature to Setttings-> General ( https://forum.avast.com/index.php?topic=179178.0 )
+ SafeZone browser now automatically imports bookmarks and passwords from old SafeZone
+ Added shortcut for SafeZone browser to systray menu
+ Passwords extension for Firefox is now signed
+ Added icons for scans
+ HTTPS scanning now supports SPDY protocol
+ Fixed problems with browsing on Windows XP
+ Fixed issues with expired certificates needed for HTTPS scanning
+ Update popup not shown when just checking for latest version ( https://forum.avast.com/index.php?topic=179633.0 )
+ Fixed missing option to delete custom scan
+ Fixed wrong displayed text in menu
+ Fixed problems with SecureDNS
+ Fixed missing Spanish language in Home network security
How to install:
1. Update from existing Avast version via Settings -> Update -> Update program
2. Or you can download and install from here:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
We hope you enjoy the new version!
AVAST Team
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Martin, sorry the double post, but I got this...
File signature invalid.
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Thanks....smooth install.
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Thanks. Everything looks good except with version 11 I have to install additional language (English) again after the update.
I don't know why language settings (Croatian & English) are not preserved.
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Hello,
Are there any reports of this new version causing BSOD on Win7 machines? I installed the update yesterday afternoon (Nov 30) and since then my PC has given me the BSOD three or four times and I've noticed Outlook 2013 and Sourceforge's Go Contact Sync Mod application will hang.
Thanks
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XP Pro SP3 - Removed the last beta 2244, rebooted and installed 2245 install appeared to complete (tray icon was present), but there was no reboot request. I left this for a while and still no reboot request. Checking or rather trying to check Task Manager nothing on the toolbar worked everything appeared to be frozen, no right click functionality or keystroke commands. Even the restart key (soft restart, closes open programs before restart) on the keyboard failed to work.
Hard restart - after reboot system started loading but never got to the avast tray icon being present and the system locked, hard restart again. This happened again after the hard restart. At this point I was considering a boot into safe mode and uninstall, but I gave it one more shot.
It did get further this time but got some desktop hassle no doubt due to the Hard restarts, resolved that and avast was finally up and running.
Tested the Scan for network threats and the previous bug (one device still scanning after success) appears to have been squashed.
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Updated ok from within the GUI on 2 machines. On a Toshiba Laptop with Win 10 Home 64 it tried to install Chrome. Easy to opt of. On a Dell 8200 with XP PRO SP3 no Chrome, but background service did not start at first. That happens now and then on an update, but is ok after the second reboot.
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Thanks for the head's up.
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Updated from the Avast UI, and everything is fine :)
Greetz, Red.
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Updated AIS thru the AvastUI on 3 Windows 7 Pro SP1 laptops without issue. All setting was preserved, and AIS is running smoothly.
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On a side note :
My userbase seems to like the new Avast 2016 User Interface.
Most of them are Seniors, but so far they have no problems to find their way in the UI :)
Greetz, Red.
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Updated from the AvastUI on win 8.1 without any issues.
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Interesting this file being detected as a virus and blocked.
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Found a bug error in AIS when using SafeZone Browsers and ALL Avast protection shields was automatically turn off when I start using the SafeZone Browers, after I finished using SafeZone Browsers I click on resolved all and all Avast protection shields was automatically turn on.
Please investigate this bug issue before somebody wasn't fully aware of this issue.
(http://my.jetscreenshot.com/18514/m_20151202-vgc6-126kb.jpg) (http://my.jetscreenshot.com/18514/20151202-vgc6-126kb)(http://my.jetscreenshot.com/18514/m_20151202-yjsu-45kb.jpg) (http://my.jetscreenshot.com/18514/20151202-yjsu-45kb)
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Keep getting the connection was reset error message when trying to download the new free version
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Hello,
Are there any reports of this new version causing BSOD on Win7 machines? I installed the update yesterday afternoon (Nov 30) and since then my PC has given me the BSOD three or four times and I've noticed Outlook 2013 and Sourceforge's Go Contact Sync Mod application will hang.
Thanks
Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
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Interesting this file being detected as a virus and blocked.
Which file..!?? ???
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Install AVAST FREE 2016 R1 SP1 (2016.11.1.2245) over 2016.11.1.2241,It went smoothly and one question What is the Avast email signature? I disable it :)
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What is the Avast email signature?Should i disable it or leave it as it is?
See: https://forum.avast.com/index.php?topic=178976.0
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Where are the Hardware requirement ?
(I can't find them :-[ )
I update 2 PC running XPSP3 without issue, but with an older one that I mention in this post :
https://forum.avast.com/index.php?topic=178580.msg1267189#msg1267189
Avast 2015 won't update (is up to date)
Or can you publish a release note ? ::)
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Where are the Hardware requirement ?
Here you go: https://www.avast.com/faq.php?article=AVKB44#idt_100
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Updated from the Avast UI, So far so good
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Sorry I forgot to add a screenshot for the bug error in AIS when using SafeZone Browsers see page 1.
Cheers ;)
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Where are the Hardware requirement ?
Here you go: https://www.avast.com/faq.php?article=AVKB44#idt_100
Thanks,
so I have the answer :
Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE2 instructions)
256 MB RAM or above
2 GB free space on the hard disk
I must keep Avast 2015 for this machine, until when ? ::)
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You're welcome.
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Thanks for the update :)
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updated from last release and from UI. Can't start Firewall. It just says: Can't be started. Also it reseted all my settings...
Already tried to reinstall avast but no change.
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updated from last release and from UI. Can't start Firewall. It just says: Can't be started.
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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thanks, nearly worked: Firewall running but "Failed to load language dll". Now it's english and the smart scan on the start-sceen shows no text , do I need to reinstall it again?
Also what are "Burger events"?
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thanks, nearly worked: Firewall running but "Failed to load language dll". Now it's english and the smart scan on the start-sceen shows no text , do I need to reinstall it again?
Also what are "Burger events"?
Best you start a new topic, we'll help you there.
-> https://forum.avast.com/index.php?action=post;board=2.0
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Installed the new version (file and web shields only) onto 32 bit XP and Windows 7 PC's.
Declined Chrome. Both installs were good (so far). No reboot requested, the product just started
working. One of the PC's are just on the edge of the hardware requirement, it's a Pentium 4
with SSE but not SSE2. Haven't seen any crash so far.
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I installed the latest build AVAST 2016 R1 SP1 (2016.11.1.2245)
But it still says Beta in the UI.
Is that a bug or something?
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But it still says Beta in the UI.
Is that a bug or something?
Not if you did run a beta before.
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I installed the latest build AVAST 2016 R1 SP1 (2016.11.1.2245)
But it still says Beta in the UI.
Is that a bug or something?
If you took part in a previous beta session, you are on the beta stream, should another beta session be started then you would get that beta version.
To come off the beta stream you effectively have to do a reinstall of the non-beta release.
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I installed the latest build AVAST 2016 R1 SP1 (2016.11.1.2245)
But it still says Beta in the UI.
Is that a bug or something?
If you took part in a previous beta session, you are on the beta stream, should another beta session be started then you would get that beta version.
To come off the beta stream you effectively have to do a reinstall of the non-beta release.
Ok so I am actually running the "Final" build however it says Beta because I am a beta tester. Kind of like how I am a Windows Insider too :)
Got it Thanks guys
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Where do I find the option to delete user created scans? I still can't seem to find the option. Not the best GUI design if person like me can't find it...
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Where do I find the option to delete user created scans? I still can't seem to find the option. Not the best GUI design if person like me can't find it...
You need to go into the the Scan for viruses, when you select your custom scan from the dropdown list - it will now show Delete custom scan name. The Test bit in the image is my Text/comment for this test.
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Who install avast by online installator? Did you have a SZB?
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Updating Premier on xpSP4 via GUI
Not anticipating any issues. :)
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Who install avast by online installator? Did you have a SZB?
I have never used an on-line installer for several reasons. Mainly security if you had another AV installed (possible conflict) or had no AV installed (lacking protection) and finally I don't believe you have the same control over what is installed. e.g. I don't know if it allows a custom install.
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Keep getting the connection was reset error message when trying to download the new free version
Spent several hours prior to 4 PM attempting to download full executable for AIS 2016 only to have failure at the end of download every time.
Not sure what changed between 4 PM here and 11 PM now but something did as a full download did complete properly. Will be doing a full clean install sometime later on.
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Upgraded my Free version thru the UI...reboot was required and works fine after reboot on both of my machines with Windows 7 Pro 32 bit and Windows 7 Ultimate 64 bit.Thank you for a great product Avast Team.
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updated a few days ago throught the gui and it went fine. good work and keep it up avast team.
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DavidR, I reinstall avast and use avastclear utility. After I install avast by full-installation. And now I haven't any problem. So good) Thanks.
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The only problem was firewall > had to repair the installation after update to get it started. But it is a usual routine for me after every single update ;D
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still avast NG doesn't work on windows 10 64 bit
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Hi ! i am using Avast for years and for old pc's too it's Great . But i found Sth intersting as it was happening and on the older builds. i was testing my machine on Aidas 64 Cache and memory benchmark and i was getting low L2,L3 and L1 Scores . well that wasn't good so i searched what was causing this and it was Avast i unistalled it and my scores were back to normal i installed another AV as well and the others wasn't affecting my scores. ! please can u fix this issue ? i prefer to stay on avast !
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Install avast_free_antivirus_setup.Only select Install：File Protection，Web Shield，Mail Protection，Browser protection.
After installing restart，display：You are at risk，Some real-time protection is turned off.Click Open and fully resolved, there is no response.
But the install avast_free_antivirus ver11.1.2241.1482,no similar problems.Can not find what's Protection missing.
System:windows 8.1 pro X64 with all update,remove ie,outlook.
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Zony, if you want help...
Start your own thread
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Found a bug error in AIS when using SafeZone Browsers and ALL Avast protection shields was automatically turn off when I start using the SafeZone Browers, after I finished using SafeZone Browsers I click on resolved all and all Avast protection shields was automatically turn on.
Please investigate this bug issue before somebody wasn't fully aware of this issue.
(http://my.jetscreenshot.com/18514/m_20151202-vgc6-126kb.jpg) (http://my.jetscreenshot.com/18514/20151202-vgc6-126kb)(http://my.jetscreenshot.com/18514/m_20151202-yjsu-45kb.jpg) (http://my.jetscreenshot.com/18514/20151202-yjsu-45kb)
Hy Speedy,
Could you please tell us more details how you installed the latest Avast version and what steps you did prior to the issue occured?
I tested Avast and SZB on the same OS's with no similar findings.
I also see the Avast is in a wrong state, because there is missing Passwords and Store items in menu.
Was restart of the machine helpful? Did you try repair install?
Thanks!
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Who install avast by online installator? Did you have a SZB?
Hi,
- What Avast edition?
- Did you restart the computer after installation?
could you please look into the c:\Program Files\AVAST Software\SZBrowser\
- Do you see launcher.exe?
If not, please attach all files from %Temp%\SafeZone Installer\ and also attach files from c:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\
Thank you
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Who install avast by online installator? Did you have a SZB?
Hi,
- What Avast edition?
- Did you restart the computer after installation?
could you please look into the c:\Program Files\AVAST Software\SZBrowser\
- Do you see launcher.exe?
If not, please attach all files from %Temp%\SafeZone Installer\ and also attach files from c:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\
Thank you
My logs in folder C:\Documents and Settings\All Users\Application Data\AVAST Software\Persistent Data\Avast\Logs. Files "setup.log" and "update.log" I can't attach because it weigh 1.2mb.
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Who install avast by online installator? Did you have a SZB?
Hi,
- What Avast edition?
- Did you restart the computer after installation?
could you please look into the c:\Program Files\AVAST Software\SZBrowser\
- Do you see launcher.exe?
If not, please attach all files from %Temp%\SafeZone Installer\ and also attach files from c:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\
Thank you
Hi,
Thank you to help.
-Install Avast! Internet Security ( full-install (http://files.avast.com/iavs9x/avast_internet_security_setup.exe) ) v2016.11.2245 to my system WinXP
-Yes, I restart my PC to turn on a Firewall
In C:\Program Files\AVAST Software\SZBrowser I have folder "setup" one.
In Temp/SafeZone Installer I have any logs.
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Who install avast by online installator? Did you have a SZB?
Hi,
- What Avast edition?
- Did you restart the computer after installation?
could you please look into the c:\Program Files\AVAST Software\SZBrowser\
- Do you see launcher.exe?
If not, please attach all files from %Temp%\SafeZone Installer\ and also attach files from c:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\
Thank you
and other logs..
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still avast NG doesn't work on windows 10 64 bit
I've lost Secure Virtual Machines support after update. No option to select in setup either. Moreover, although passwords are filled and working fine, I can't view or edit any of them in the interface. Just never ending spinning wheel. Personal info and safenotes work fine...
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AOS Message
I seem to be getting this every morning when starting my system:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1449319669801-33930.png)
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Hmm, I can't reproduce that ??? Chrome v. 47?
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still avast NG doesn't work on windows 10 64 bit
I've lost Secure Virtual Machines support after update. No option to select in setup either.
Confirmed with both Win7 64bit (Premier) and Win Vista 32bit (Free).
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Hmm, I can't reproduce that ??? Chrome v. 47?
Version 48.0.2564.23 beta-m (64-bit)
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No problems here (so far) with SafeZone Browser on my xp SP4.
Updated to latest version via GUI.
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I noticed a longer boot time in Win 10 with this latest beta
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I noticed a longer boot time in Win 10 with this latest beta
Any figures to back that up ? I haven't noticed any difference.
Thanks
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Installed through update. Working good except statistics. It doesn't shows the number of times safezone browser used
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Installed through update. Working good except statistics. It doesn't shows the number of times safezone browser used
It's simply showing that it has been used ???
(http://www.screencast-o-matic.com/screenshots/u/Lh/1449410967988-27834.png)
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I noticed a longer boot time in Win 10 with this latest beta
Confusing as this version is Not A Beta.
Version 2016.11.1.2245 is Final Release Version. :)
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still avast NG doesn't work on windows 10 64 bit
I've lost Secure Virtual Machines support after update. No option to select in setup either. Moreover, although passwords are filled and working fine, I can't view or edit any of them in the interface. Just never ending spinning wheel. Personal info and safenotes work fine...
I updated 3 Windows7 SP1 laptops thru the AvastUI on which Secure Virtual Machines was working fine. I've lost SVM support on all 3 machines. Going thru Windows Control Panel and selecting Avast Modify doesn't show the option to install it nor does running the full AIS installation package for an over the top reinstall. Was this intentional on Avast's part?
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Hi there I have one computer, that has the online security extension in Firefox, but the icon does not show up on the browser bar, nor does it say if any pages are safe or not, when doing a google search.
Today my laptop, the extensions that were working fine, only the online security ones is working, and the password manger keeps turning off, maybe you may have some bug in it.
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this isn't fixed in 2245 : https://forum.avast.com/index.php?topic=179243.0
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I updated my Premier as advised by Avast, but now have the message that my firewall cannot start. Please could you help?
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I updated my Premier as advised by Avast, but now have the message that my firewall cannot start. Please could you help?
Have you rebooted your system ??? If that doesn't take care of the problem, try a repair:
Programs and Features > Select Avast> Select Repair
When the repair finishes, Reboot your system
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2245 no virtual machine, CPU i5 3470 windows10 X64
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After updating to this (2245) version I lost access to my NAS (Fritz.NAS with USB-attached storage) via \\fritz.nas . As this happened on two PCs (one Windows 7 Pro 64-bit, one Windows Home 32-bit) I suspected avast. Therefore I used the windows recovery to rollback to previous avast version and I was able access the NAS server. So I am pretty sure it is related to the avast update. Any advice how to get my Fritz.Nas accessable with the latest avast version?
Thanx in advance
Petra
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2245 no virtual machine, CPU i5 3470 windows10 X64
Avast! Virtual Machine not ready for windows10 as i know :)
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The option to turn off outgoing mail signatures does not work (in avast free). It just re-checks the option after I press ok.
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The option to turn off outgoing mail signatures does not work (in avast free). It just re-checks the option after I press ok.
Did you reboot the system..!?
See: https://forum.avast.com/index.php?topic=180216.0
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The option to turn off outgoing mail signatures does not work (in avast free). It just re-checks the option after I press ok.
2244 before version is there, now 2245 installed version win7 nothing.
If you installed the previous version of secure virtual machines have this option, but after the update there is no virtual machine.
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Does anyone know what happened to the option "Use Intelligent Stream Scanning" under Web Shield settings? It is present on Win 7 systems but missing on XP SP3 systems. Is it disabled by default for XP? I used to have to disable it to prevent internet slowdowns.
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Also, is anyone getting a lot of blocked https sites due to invalid certificates on XP SP3? Not happening with Win 7 systems on the same sites. Is it safe to disable HTTPS scanning?
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Personally, I never use the URL filter. If you use some browser hardening (WOT, NoScript, uBlock etc) you should be fine. I have rarely ever used a url filter in 10 years of browsing the Internet, and the only infection I have ever had was a trojan (in 2008 on an old laptop) from a flash player ad which a url filter almost certainly wouldn't have stopped. The only times I have used a url filter (Avast!, Panda) I have only ever had false positives. Don't believe the FUD.
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Getting lots of applications freezing that started the same day I installed this update (Dec 11). It happens most frequently to Mozilla Firefox or Thunderbird, but can happen to any application it seems. The apps start "not responding" and won't restart successfully after running end process on them. I have to restart the system to fix. Has anyone else had a similar problem?
I am running Windows 7 Pro 64 bit and Avast 11.1.2245.
Also on Dec 11, I installed Definition Update for Windows Defender - KB915597 (Definition 1.211.2403.0).
On Dec 9, I also installed Microsoft's security bulletins:
KB3114478
KB3108371
KB3104002
KB3114479
KB890830
KB3108381
KB3099862
KB3109103
KB3108669
KB3109094
KB3106614
KB3108760
KB3112148
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Getting lots of applications freezing that started the same day I installed this update (Dec 11). It happens most frequently to Mozilla Firefox or Thunderbird, but can happen to any application it seems. The apps start "not responding" and won't restart successfully after running end process on them. I have to restart the system to fix. Has anyone else had a similar problem?
Yes! I'm having the same issue with a game called Mechwarrior Online. I found out that at the moment of freeze, one game file becomes locked for system and I can't launch the game back until I reboot my pc. Also I know several people with the same problem.
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I feel I am about to fall out of love with Avast.
The last version had it 'mostly right.
But now?
(is it just me??)
No more schedule option
The ! notification of shields off can't be turned off??
Interface is unnavigable ?
Still the pushy upgrade mission?
Which further amplifies the popup plethora?
IMHO this package(AVASTs direction) is bad marketting strategy.Users will upgrade more often,when AVAST can deliver a reliable user friendly and consistent system.
Where to next?
Sigh ::)
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I feel I am about to fall out of love with Avast.
The last version had it 'mostly right.
But now?
(is it just me??)
No more schedule option
The ! notification of shields off can't be turned off??
Interface is unnavigable ?
Still the pushy upgrade mission?
Which further amplifies the popup plethora?
IMHO this package(AVASTs direction) is bad marketting strategy.Users will upgrade more often,when AVAST can deliver a reliable user friendly and consistent system.
Where to next?
Sigh ::)
Things may have changed a bit but those options are still there:
https://www.youtube.com/watch?v=hyv5v56pmoE (https://www.youtube.com/watch?v=hyv5v56pmoE)
https://www.youtube.com/watch?v=q7gG6PAzC-o (https://www.youtube.com/watch?v=q7gG6PAzC-o)
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Can anyone please help with the two questions I asked previously? Thanks!
1) What happened to the option "Use Intelligent Stream Scanning" under Web Shield settings? It is present on Win 7 systems but missing on XP SP3 systems. Is it disabled by default for XP? I used to have to disable it to prevent internet slowdowns.
2) Is anyone getting a lot of blocked https sites due to invalid certificates on XP SP3? Not happening with Win 7 systems on the same sites. Is it safe to disable HTTPS scanning? Will this be fixed for XP SP3?
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I m going uninstall avast, since the last update my computer are so slow it take 30 seconds or more to open one program but if i disable the avast it open it in 3 seconds. i like the old interface of avast but this ... I feel sorry but i have to try another anti-virus.
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Can anyone please help with the two questions I asked previously? Thanks!
2) Is anyone getting a lot of blocked https sites due to invalid certificates on XP SP3?
Yes
Not happening with Win 7 systems on the same sites. Is it safe to disable HTTPS scanning? Will this be fixed for XP SP3?
Don't know.
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Why did Avast RESET ALL ITS SETTINGS in the last update!
THIS IS VERY BAD. disappointing...
explanation why?
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Why did Avast RESET ALL ITS SETTINGS in the last update!
THIS IS VERY BAD. disappointing...
explanation why?
Which settings ?
My settings that I changed were retained.
How did you update ?
From the UI or a clean install ?
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Since this version of Avast 2016 I have noticed that NG is no longer active. Has avast changed the specs required to use NG?
I have done a clean install of Avast and even then NG has not been installed or displayed as a "secure virtual machine" option isn't available.
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Why did Avast RESET ALL ITS SETTINGS in the last update!
THIS IS VERY BAD. disappointing...
explanation why?
Which settings ?
My settings that I changed were retained.
How did you update ?
From the UI or a clean install ?
no, just from updating to latest, i lost ALL my exceptions - also someone else did who called me yesterday.
if i'm the 1st to report this then perhaps user errors or win10 1511 update did it.
just checking as i was shocked to see them gone..
EDIT: i see others have mentioned settings have been reset..
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Does no one from Avast monitor this thread?
I've gotten no reply to my inquiry above.
And yes, I agree with others that the major UI redesign is super confusing.
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Does no one from Avast monitor this thread?
I've gotten no reply to my inquiry above.
And yes, I agree with others that the major UI redesign is super confusing.
Yes avast team members view and participate in the forums, but for the most part these team members are contributing here are developers so time is limited. The majority of responses comes from other avast users who have been using avast for a long time.
This is already a large topic, so if you have a specific problem it is best to create a new topic about it so it doesn't get buried in this topic.
The main change in the UI is simply the first page, getting past that (Settings, the cog wheel) and the majority of the sections under it are the same. Again if you have a specific problem with the UI ask.
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<snip quotes>
no, just from updating to latest, i lost ALL my exceptions - also someone else did who called me yesterday.
if i'm the 1st to report this then perhaps user errors or win10 1511 update did it.
just checking as i was shocked to see them gone..
EDIT: i see others have mentioned settings have been reset..
I would certainly be shocked if my settings were gone if it was indeed an update from the UI, which is meant to preserve both settings and installed modules. The one thing that I do if doing a clean install is to Back up settings (avastUI > Settings - bottom of the window - Back up settings.
I don't use win10, so I can't say if this may well be related, but I think it would be worthwhile to use the Back up settings prior to update. Then you can check if they are there or not and Restore settings if necessary.
Bear in mind this is a support forum so you are going to see reported issues (pinning it down is harder) and this without issue generally don't come to the forums.
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Hello. I have tried installing avast twice now. I'm currently running windows 10 on a Toshiba satellite. The first time I installed it totally destroyed my computer and I had to reset the computer to manufacture settings. I lost everything. Then I tried again a few months later thinking it was either just a really bad update, or I didn't download avast correctly. Anyways, I was wanting to know if avast is actually compatible with windows 10. I have used avast for years now and I really don't want to get a different antivirus.
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Hi insomnimike, welcome to the forum :)
Yes, Avast is compatible with Windows 10.
But can I recommend you to make regular ( system image ) backups ?
If you need advise/help with making backups, start a new topic here https://forum.avast.com/index.php?board=1.0
Greetz, Red.
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<snip quotes>
no, just from updating to latest, i lost ALL my exceptions - also someone else did who called me yesterday.
if i'm the 1st to report this then perhaps user errors or win10 1511 update did it.
just checking as i was shocked to see them gone..
EDIT: i see others have mentioned settings have been reset..
I would certainly be shocked if my settings were gone if it was indeed an update from the UI, which is meant to preserve both settings and installed modules. The one thing that I do if doing a clean install is to Back up settings (avastUI > Settings - bottom of the window - Back up settings.
I don't use win10, so I can't say if this may well be related, but I think it would be worthwhile to use the Back up settings prior to update. Then you can check if they are there or not and Restore settings if necessary.
Bear in mind this is a support forum so you are going to see reported issues (pinning it down is harder) and this without issue generally don't come to the forums.
OK i'll put it down to user error, good to hear - just wanted reassurance that Avast didn't do a blunder
still the best AV available and i have used the lot..
thanks
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Hello everybody,
After update, I have no more access to the SAFEZONE Browser! No more icon and parameter tool option for SafeZONe :-\. My PC still use windows XP SP3.
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Downloaded the latest version here and it still blocks the pictures on my yahoo page.
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Downloaded the latest version here and it still blocks the pictures on my yahoo page.
https://forum.avast.com/index.php?topic=176218.msg1277987#msg1277987 (https://forum.avast.com/index.php?topic=176218.msg1277987#msg1277987)
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yes, I agree with others that the major UI redesign is super confusing. TY IC747 your right.
At one time Avast had had Access-AnyWhere a remote control of systems running Avast back 2 years ago or so. That option is gone. Which was dreadful for me as I had installed Avast and Avast Premier on many computers that are all over New York area to control then from one central location. Many of these remote computers are owned by seniors who have no computer savvy at all.
OK now Goggle Remote Desktop Works and replaced Avast Premier Remote feature I had Liked.
The UI changes every years or so making any attempt to teach others folks with no computer knowledge how to USE> in this case Avast Premier and or the Free Version of Avast a very tough thing to do.
When the updates completely change the UI every so often >>> I have to RELEARN the UI find which features still work and which are gone that I had based my purchase on. I then have to re-teach Avast it to all the people I had recommended Avast to who have no clue what to do as the interface has changed again.
At 60 70 plus folks do not want to relearn an AVAST interface that changes every year they just want to safely get on the internet and Facebook.
The UI change and stressful update come at a time when for me when I have to renew 3 main licences that I use and now 6 other business licences as well as 7 free ones. 8( gezzz
Many of these use to be on my ACCOUNTS LIST on my main copy of Avast Premier along with status and other information like last scan dates, online or off line, Location, and the like. GONE??? or i cant find it yet.
My new complaint here is. > Where are the my other Avast licenced accounts listed in the UI ((((Manage Accounts)))). Feature Gone ?
OL' MANAGE ACCOUNTS feature GONE? or BROKEN ? well No IT is There i guess> the top right click my name (your name) scroll down too >manage accounts UI AVAST 2016 R1 SP1 (2016.11.1.2245)
I checked Account Manage Accounts and clicking on the my name (account) nearly disconnected the my account lol. But Worse is where are all my other Licenced Accounts (GONE?) as well as free accounts which should have been listed under Manage Accounts. NO ITs THERE
I mean why name it that if its only one account lists off the bat? In which case Manage (disconnect) your account works with no s.
Oh NOW I SEE NOW lol ha funny ADD ACCOUNTS leads too Log IN to AVAST PREMIER. Which also leads too the OL' Manage OTHER ACCOUNTs Why am I logging in again to begin with? I was logged in. WOW cool UI change take a direct link in the ui manage other accounts and hide it cool...burr.
Maybe in a few days I may find or stumble on to where the heck connect remotely to other accounts is hidden. Or is that feature gone totally still have not found that. sigh
Great UI Hurt my brain and business again.
8) Courier2001
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Getting lots of applications freezing that started the same day I installed this update (Dec 11). It happens most frequently to Mozilla Firefox or Thunderbird, but can happen to any application it seems. The apps start "not responding" and won't restart successfully after running end process on them. I have to restart the system to fix. Has anyone else had a similar problem?
I am running Windows 7 Pro 64 bit and Avast 11.1.2245.
Also on Dec 11, I installed Definition Update for Windows Defender - KB915597 (Definition 1.211.2403.0).
I disabled Windows Defender, and it seems to have stopped the application hangs, so I am guessing it was at fault and not Avast. :)
There seems to be a precedent for this from 2012:
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/kb915597-causes-firefox-thunderbird-not-to-start/7ef69e48-5a80-4b89-bd72-5f14fc707bce?db=5&auth=1
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I am having a huge compatiblity issue between Avast 2016 and Firefox 43!
I can't for the life of me get the Avast Online Security add-on to work in Firefox.
I've tried complete fresh installs of both products, but to no avail. At first I thought it was an issue with Firefox 64-bit, but after switching back to the 32-bit version, nothing changed, the problem persisted.
I already tried this solution, but it didn't work, either, since I don't even have a "Remove" button for AOS:
Please remove current Avast Online Security plugin (AOS) from your Firefox (click Remove button) and then repair Avast installation. It should install the latest AOS version in to your Firefox. To repair Avast installation click on "Start", find "Control Panel" and click on it. A new window will open. In this window you should see the icon "Programs and Features". Again, you should click on it. Select 'Avast, then click on the 'Uninstall/Change'. When the avast! Setup Wizard appears, select the option "REPAIR" from the left pane. Restart your PC.
Can anyone help me? I want my Avast Online Security back. :-[
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As workaround you can use Firefox ESR.
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As workaround you can use Firefox ESR.
What's that?
Besides, I don't really want to have to install anything besides the latest version of FF only so that the damn Avast add-on works. I want a fix. I hope there will be one soon. Or am I the only one having this issue?
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What's that?
http://lmgtfy.com/?q=Firefox+ESR
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As workaround you can use Firefox ESR.
What's that?
Besides, I don't really want to have to install anything besides the latest version of FF only so that the damn Avast add-on works. I want a fix. I hope there will be one soon. Or am I the only one having this issue?
No you are not the only one having issues with 'non signed' or inappropriately signed add-ons
And Avast isn't the only software with add-ons that are being "disabled" due to the signing issue created by FF.
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No problem here with AOS and Firefox:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1451333923230-32194.png) There are problems however with some of the other add-ons.
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I don't want a new version, I want the old one back. My notebook computer apparently auto-installed an update a few days ago in the middle of the night (as evidenced by a pop-up message that I found when I got to my computer the next morning). Since that day, I cannot get anything about my computer to work once it's booted up. The mousepad doesn't work, so I can't move my cursor. The arrows don't work, so I can't change lines. The Escape key doesn't work, so I can't access the start-up menu on reboot. I have to do a hard shutdown with the on/off button. When attempting to reboot, it comes up and asks about starting Windows normally or in a safe mode, but the arrows don't work, so I can't choose safe mode. So it starts in normal mode and does nothing once there. I have to press and hold the on/off button to get it off again. I waited a couple of days before trying to reboot again today, but it's the same ol' same ol. I was working on this computer on New Year's Eve, and it was perfectly fine. After whatever was updated, no dice.
HELP PLEASE!!
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Besides, I don't really want to have to install anything besides the latest version of FF only so that the damn Avast add-on works. I want a fix. I hope there will be one soon. Or am I the only one having this issue?
First thing I do after installing Avast is uninstall the add-on. It's annoying, and I can't imagine what it does that the real-time scan doesn't? If I'm running a patched browser/OS, is Avast going to protect me from an unknown zero day? Doubt it. All it seems to do is slow down my browser.
Can someone tell me what the add-on does besides give Avast a nice "feature" bullet point?
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Since that day, I cannot get anything about my computer to work once it's booted up. The mousepad doesn't work, so I can't move my cursor. The arrows don't work, so I can't change lines. The Escape key doesn't work, so I can't access the start-up menu on reboot. I have to do a hard shutdown with the on/off button. When attempting to reboot, it comes up and asks about starting Windows normally or in a safe mode, but the arrows don't work, so I can't choose safe mode. So it starts in normal mode and does nothing once there. I have to press and hold the on/off button to get it off again.
Hello. Somebody deleted my post it seems! Very weird. So, I will try to repeat what I said before...
If you can't use your keyboard at the Safe Mode boot screen, something is very wrong with your computer, and it extends beyond Avast. At that point in the boot process, virtually no drivers or OS components have been loaded. In fact, even if you boot all the way into Safe Mode, Avast typically would not be loaded. So, although there is no way I could speculate as to what specifically has gone wrong with your computer, it seems like something is wrong at a very low level, maybe even hardware. I would recommend seeing if you can boot using a bootable USB or a live CD (such as BitDefender) and see if your keyboard works and if you can troubleshoot your windows OS from there.
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I don't want a new version, I want the old one back. My notebook computer apparently auto-installed an update a few days ago in the middle of the night (as evidenced by a pop-up message that I found when I got to my computer the next morning). Since that day, I cannot get anything about my computer to work once it's booted up. The mousepad doesn't work, so I can't move my cursor. The arrows don't work, so I can't change lines. The Escape key doesn't work, so I can't access the start-up menu on reboot. I have to do a hard shutdown with the on/off button. When attempting to reboot, it comes up and asks about starting Windows normally or in a safe mode, but the arrows don't work, so I can't choose safe mode. So it starts in normal mode and does nothing once there. I have to press and hold the on/off button to get it off again. I waited a couple of days before trying to reboot again today, but it's the same ol' same ol. I was working on this computer on New Year's Eve, and it was perfectly fine. After whatever was updated, no dice.
HELP PLEASE!!
See: https://www.avast.com/faq.php?article=AVKB37#artTitle
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In the recent updates last few months, Avast has eliminated the "ngtool isready" test cmd function.
When it was available through late Fall 2015, it was showing that NG was NOT - repeat NOT - working on FOUR of my PCs (three Win 7 Pro 64-bit and one XP Pro 32-bit, all with hardware-virtualization capacity). See my thread at
https://forum.avast.com/index.php?topic=178652.msg1273884#msg1273884 .
So, instead of making NG actually work, Avast has hidden the test and NONE of us can actually check whether NG is working.
Avast, any comment?
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I'm not even sure that NG is or has been available for XP - I have never seen it deployed on this XP Pro SP3 system.
Mind you that could be down to me if at some point it was available, in a custom install at some point I may have removed the function. In subsequent UI updates it wouldn't have been installed either.
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DavidR - Thanks for response. What about my three Win 7 Pro 64-bit machines that are hardware-virtualization capable?
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DavidR - Thanks for response. What about my three Win 7 Pro 64-bit machines that are hardware-virtualization capable?
Some time ago the actual system requirements for NG were very low, unrealistically low. So much so that I got it twice on my Acer Aspire One, Win7 Starter (32bit) 10.1", 1024X600 screen, 2GB DDR3 RAM, Intel Atom N255 (1.5GHz dual core) CPU and 250GB HDD.
Hopefully you can see why I said unrealistically low. Now those system requirements have been increased, unfortunately I don't know what they are, but I think that having a hardware virtualization capable system may well not be as important as the CPU power and RAM, etc.
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My Win 7 Pro 64-bit is a Dell 7010 MT with an Intel Core i5 3470 @ 3.2 GHz, and with 16GB RAM. Nothing missing here.
Bottom line is that Avast has pushed the NG failure under the rug.
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1. My Win 7 Pro 64-bit is a Dell 7010 MT with an Intel Core i5 3470 @ 3.2 GHz, and with 16GB RAM. Nothing missing here.
2. Bottom line is that Avast has pushed the NG failure under the rug.
1. Well that system I would have thought would have been fine.
2. I don't see it that way as many are able to install and use it, so it isn't that way for everyone. Exactly why it works on some systems but not others is the big question. I think the system spec to be able to install the NG module.
You might want to check if the NG (now a different name 'Virtual Machine xxxxxx' something) is listed in the Control Panel > Programs and Features > Avast - Change - from the next screen click Modify and it will show the options available.
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DavidR - That "Modify" option screen does NOT show me "NG" or "Virtual Machine xxxxxx" or anything else that mentions virtualization.
NG is still broken, on a perfectly good PC that has hardware virtualization capacity.
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DavidR - That "Modify" option screen does NOT show me "NG" or "Virtual Machine xxxxxx" or anything else that mentions virtualization.
NG is still broken, on a perfectly good PC that has hardware virtualization capacity.
I can't say whether it is broken or that it doesn't meet the system requirements (which we as users don't know) and as such isn't offered or an option. It isn't there on my Acer netbook when it was before when the system requirements were unrealistically low.
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Thanks bob3160:
I'm currently using Firefox 44 which doesn't display complete security details about websites. Very first I tried it on a page which shows something helpful details about avast free antivirus latest (http://www.urgentfiles.com/2016/01/download-avast-free-antivirus-latest.html (http://www.urgentfiles.com/2016/01/download-avast-free-antivirus-latest.html)). However, i see in add-ons that the extension was disabled. Now i enabled it so it starts working as perfect as avast always do.
Thanks for your point
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cancel all sibscription to avast with a refund of 64.04 the # provided by avast is 15924330900
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cancel all sibscription to avast with a refund of 64.04 the # provided by avast is 15924330900
Start a new topic, we'll help you there: https://forum.avast.com/index.php?action=post;board=2.0
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Hi Martin,
I got this message from SmartScreen (Windows 7 or 10):
"The signature of avast_free_antvirus_setup_online.exe is corrupt or invalid".
Thanks.
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Hi Martin,
I got this message from SmartScreen (Windows 7 or 10):
"The signature of avast_free_antvirus_setup_online.exe is corrupt or invalid".
Thanks.
Try using the full off-line installation file and not the online stub-installer.
Get the direct download link for avast_free_antivirus_setup.exe file from the first post of this topic, https://forum.avast.com/index.php?topic=179855.0 (https://forum.avast.com/index.php?topic=179855.0).
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Hi Martin,
I got this message from SmartScreen (Windows 7 or 10):
"The signature of avast_free_antvirus_setup_online.exe is corrupt or invalid".
Thanks.
https://forum.avast.com/index.php?topic=181844.msg1285063#msg1285063
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Not sure if I should post this here or in the other (general) section for issues with Avast. Anyway, I downloaded the latest Avast (2016.11.1.2245) 3 days ago. I am using IE 11 (Version 11.0.9600.18161; update version 11.0.27, KB 3124275) with Win 8.1. My IE 11 now crashes intermittently. The only solution is to open Task Manager and close IE and then restart (clicking on the "X" on the top right hand corner does not work after IE crashes). Upon reopening IE 11, things work fine again until the next crash. I was using another antivirus before and never had this issue. I have not yet used Chrome often enough to know if it occurs also with it.
A few questions:
(1) I thought someone had suggested that this was an issue specific to IE and seemed to be related to the Avast plug in. Is this the case?
(2) If I disable the plug in (just to see if it is the cause of the IE crash), will it compromise my security? Does the plug in prevent phishing (since clicking "settings" on the Avast Online security icon on the top right corner) brings up several things such as the web reputation of the site, phishing, etc. ?
Thanks
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<snip>
A few questions:
(1) I thought someone had suggested that this was an issue specific to IE and seemed to be related to the Avast plug in. Is this the case?
(2) If I disable the plug in (just to see if it is the cause of the IE crash), will it compromise my security? Does the plug in prevent phishing (since clicking "settings" on the Avast Online security icon on the top right corner) brings up several things such as the web reputation of the site, phishing, etc. ?
1. I can't answer that as I don't have IE11 on either system.
2. The Avast On-line Security extension/add-on adds some extra to the main internet protection, the Web Shield. Disabling it shouldn't really be a major issue.
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Hi DavidR: Thanks for your response to my previous post about Avast 2016 possibly causing IE 11 to crash intermittently.
I am nervous about disabling the Avast add on (even just to test if it is causing IE 11 to crash) because I had noticed when I click on "Settings" in the Avast online security icon, it suggested that it might have functions in preventing phishing and also attempts to redirect an online search to an illegitimate website. These would seem to be rather important functions.
Does anyone know if disabling the add on in IE 11 does or does not disable the anti phishing or anti redirection functions of Avast 2016?
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The Web Shield is the main web protection - lets assume that you ended up at a phishing site, the web shield still gives full protection as the sites are scanned.
The easiest way would be to uninstall the Avast On-line Security in avast.
Control Panel > Programs & Features > Avast Antivirus > Change - from the next screen choose Modify. This takes you into the avast setup and you can uncheck the Browser Security (that is what the Avast On-line Security add-on is called in the setup). OK your way out and reboot that should then remove it from all installed browsers.
Now you can test IE11 without it.
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Hi everyone,
I used to use Avast but stopped using it as I had a lot of issues with it in the past.
However I would like to start using Avast again, but I would like to know is Avast FREE compatible with Windows 10 Home?
I look forward to hearing from you soon.
Thank you so much in advance.
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However I would like to start using Avast again, but I would like to know is Avast FREE compatible with Windows 10 Home?
Sure.
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In these few days I decided to experiment, to walk through the "different" sites. And very sorry that dare preobresti Internet security. Yes, your free version is quite good in conjunction with a good firewall. But the Internet security simply ignored so much trouble that I honestly regretted that bought your paid program. More than 7 threats. Discovered then passing system HitmanPro_x64 and doctor Web. Scanning themselves Avast (on the most stringent settings) to no avail. And it's sad.) Then brutally unnerving spam additional packages that are unnecessary to me. The program gives the impression of a weak antavirusnoy utility. Lord as I think you need to change dramatically and hard approach to the project. Otherwise you will not raise your paid services. A good and will stay free utility. By the way, I would like to pay for your package is full of the best of your free utility, and my respect for you, in the free field of your utility is quite good. I sincerely wish your team still raise commercial products, well, at least until the Kaspersky or Bit Defender. Sincerely, your user.
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https://blog.avast.com/2016/01/26/av-test-rates-avast-free-antivirus-2016-as-a-top-security-product-for-windows-home-users/ (https://blog.avast.com/2016/01/26/av-test-rates-avast-free-antivirus-2016-as-a-top-security-product-for-windows-home-users/)
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Hey guys, how to open shielded windows in safezone browser? My version is: VERSION INFORMATION
Version: 1.46.1990.146 - Avast SafeZone is up to date
Update stream: Stable
System: Windows 10 64-bit (WoW64)
reference pictures:
http://prntscr.com/9vl29v
http://prntscr.com/9vl2vk
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Update on Win 7 stopped computer from booting. I've tried pretty much every tip I've found on the web - uninstalled and reinstalled, uininstalled with standard uninstaller, with uninstall utility, with uninstall tool, with Revo. - no luck.
Have had to revert to pre-'update' restore point.
Lots of stuff still in registry.
Eventually (two days), have given up and moved to alternative product.
As long-term user, would quite like to use Avast, but now impossible. When I have time, I'd like to clear all Avast references from registry and maybe try to install again from scratch.
Any particular suggestions?
Regards
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Run the Avast Uninstall Utility (https://www.avast.com/uninstall-utility)
Allow it to run in Safe mode
Run it for all the different versions you've had installed. Reboot your system and see if a clean install will now work.
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Despite my previous review online re AVAST 'premier' and 'billing' on 07.01.16 and a subsequent comment left by Avast to give
the appearance of 'caring' ....they continue to ignore my concerns and I have had no response to ticket number 112514 (last year!!) and a follow up ticket number 135946 (11.01.16) regarding my billing concerns which judging by other reviews on here my concerns are fully justified (as they have then taken money from accounts despite cancellation)....BUT STILL AVAST CONTINUE TO IGNORE ALL ATTEMPTS TO CONTACT THEM... AS SOON AS THEY HAVE YOUR CARD DETAILS THEY WILL TREAT YOU WITH CONTEMPT....BEWARE!!!!!!!!
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Despite my previous review online re AVAST 'premier' and 'billing' on 07.01.16 and a subsequent comment left by Avast to give
the appearance of 'caring' ....they continue to ignore my concerns and I have had no response to ticket number 112514 (last year!!) and a follow up ticket number 135946 (11.01.16) regarding my billing concerns which judging by other reviews on here my concerns are fully justified (as they have then taken money from accounts despite cancellation)....BUT STILL AVAST CONTINUE TO IGNORE ALL ATTEMPTS TO CONTACT THEM... AS SOON AS THEY HAVE YOUR CARD DETAILS THEY WILL TREAT YOU WITH CONTEMPT....BEWARE!!!!!!!!
Forwarded to Avast.
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Despite my previous review online re AVAST 'premier' and 'billing' on 07.01.16 and a subsequent comment left by Avast to give
the appearance of 'caring' ....they continue to ignore my concerns and I have had no response to ticket number 112514 (last year!!) and a follow up ticket number 135946 (11.01.16) regarding my billing concerns which judging by other reviews on here my concerns are fully justified (as they have then taken money from accounts despite cancellation)....BUT STILL AVAST CONTINUE TO IGNORE ALL ATTEMPTS TO CONTACT THEM... AS SOON AS THEY HAVE YOUR CARD DETAILS THEY WILL TREAT YOU WITH CONTEMPT....BEWARE!!!!!!!!
Hi,
I replied to you here https://forum.avast.com/index.php?topic=177577.msg1282844#msg1282844
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Hello i have a problem in my site hXXp://mapige.immo
It hXXp://mapige.immo
This needs to go in the viruses and worms forum - https://forum.avast.com/index.php?board=4.0 (https://forum.avast.com/index.php?board=4.0) - as it is unrelated to this topic. Virus alerts and web alerts are in the Virus Definitions updates and as such unrelated to a program version. Someone can then check it out.
Please modify your URL so that it isn't active change the http to hXXp (as I have done in your quoted post).
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Does the online security plugin do the same exact stuff myWOT plugin i have installed in chrome does?
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Does the online security plugin do the same exact stuff myWOT plugin i have installed in chrome does?
Basically, Yes. Got both of them installed. Two heads are better than one ;)