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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: BootLoader on March 24, 2016, 03:56:56 AM

Title: 'instup.exe' problem
Post by: BootLoader on March 24, 2016, 03:56:56 AM
After successful virus definition update 'instup.exe' process cannot close automatically. 'Already up to date' message in avast UI cannot disappear if I click on 'Ok' button several times. 'instup.exe' process continuously uses my data bandwidth, it is very irritating to me. But when I disconnect my internet 'instup.exe' process automatically close after few seconds.

I am using avast! free antivirus v11.1.2253 with virus definition version 160323-2
Title: Re: 'instup.exe' problem
Post by: Eddy on March 24, 2016, 01:07:59 PM
Perform a repair of avast and see if it solved the problem.
Title: Re: 'instup.exe' problem
Post by: BootLoader on March 24, 2016, 06:19:51 PM
Quote from: Eddy on March 24, 2016, 01:07:59 PM
Perform a repair of avast and see if it solved the problem.

I have performed a repair but problem still occurs with 'ask when an update is available' settings of virus definition update.
Title: Re: 'instup.exe' problem
Post by: Eddy on March 24, 2016, 06:25:17 PM
What happens with other settings ?
Title: Re: 'instup.exe' problem
Post by: BootLoader on March 24, 2016, 06:31:39 PM
Quote from: Eddy on March 24, 2016, 06:25:17 PM
What happens with other settings ?
Let me be try with other settings (Automatic update) until next virus definition release.
Title: Re: 'instup.exe' problem
Post by: BootLoader on March 25, 2016, 05:48:47 AM
Quote from: Bishnusakha on March 24, 2016, 06:31:39 PM
Quote from: Eddy on March 24, 2016, 06:25:17 PM
What happens with other settings ?
Let me be try with other settings (Automatic update) until next virus definition release.
Tried in both Automatic & Mannual Update settings but problem sitll occurs
Title: Re: 'instup.exe' problem
Post by: Eddy on March 25, 2016, 09:49:30 AM
Only thing left to try is to perform a clean installation of avast.
If that doesn't solve it, I suggest you send a support package to avast.
https://www.avast.com/faq.php?article=AVKB33
Title: Re: 'instup.exe' problem
Post by: BootLoader on March 26, 2016, 04:28:26 AM
Quote from: Eddy on March 25, 2016, 09:49:30 AM
Only thing left to try is to perform a clean installation of avast.
If that doesn't solve it, I suggest you send a support package to avast.
https://www.avast.com/faq.php?article=AVKB33
Thanks Eddy, I have performed a clean install & problem is solved now.
Title: Re: 'instup.exe' problem
Post by: Eddy on March 26, 2016, 10:51:41 AM
That is news I like to hear :D

Take care and keep your system safe.
Title: Re: 'instup.exe' problem
Post by: BootLoader on March 26, 2016, 06:37:41 PM
Quote from: Eddy on March 26, 2016, 10:51:41 AM
That is news I like to hear :D

Take care and keep your system safe.
Few hours ago the problem arise again. Can not understand what is the actual reason...
Title: Re: 'instup.exe' problem
Post by: BootLoader on March 31, 2016, 07:13:52 PM
Quote from: Bishnusakha on March 26, 2016, 06:37:41 PM
Quote from: Eddy on March 26, 2016, 10:51:41 AM
That is news I like to hear :D

Take care and keep your system safe.
Few hours ago the problem arise again. Can not understand what is the actual reason...
now the problem is solved