Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 01, 2017, 12:46:32 PM
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Hi all,
today I installed Avast Free (german version 17.2.2288 (build 17.2.3419.0)) on my (always offline) Windows XP PC as replacement of Avira, which doesn't support XP anymore. Everything seemed to be fine, but I dont have the offline registration tab in the settings. As it is my very first Avast installation, it is still not registered with 30 days left for registration (but the progress bar is also not shown, just the four corner tiles).
How can I enter my license key Avast already sent me?
Thank you in advance for your help.
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Support and FAQ >>> https://support.avast.com/support/home
https://forum.avast.com/index.php?topic=199715.0
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Licensing gets reworked, see: https://forum.avast.com/index.php?topic=198923.0
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I looked into the config.def-file and Alpha-licensing should be disabled (Enabled=0). Nevertheless how do I register the program offline? Offline-registration is missing, I don't have a license file, and the new licensing engine (with which I don't get the slightest idea, how offline licensing should work with this) shouldn't be active. I'm really confused...
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I looked into the config.def-file and Alpha-licensing should be disabled (Enabled=0). Nevertheless how do I register the program offline? Offline-registration is missing, I don't have a license file, and the new licensing engine (with which I don't get the slightest idea, how offline licensing should work with this) shouldn't be active. I'm really confused...
I'd suggest to wait, if it doesn't auto-register after 30 days, let us know.
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Ok, Avast is still unregistered and the license runs out. Solution seems to be connecting to the internet, which won't happen with my WinXP. What's next?
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Follow the link in Reply #2 and post/ask there.
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Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?
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Why don't you simply connect the system to the Internet and click on register ?
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Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?
Have you linked this installation to your my.avast.com account ?
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Why don't you simply connect the system to the Internet and click on register ?
Because it's a WinXP machine.
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Yes, and?
They can connect to the Internet.
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Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?
Have you linked this installation to your my.avast.com account ?
How to do that offline? As mentioned above, the PC gets access to quite a lot of USB-sticks, but I will not connect it to the internet. Never. So I need a solution for true (!!!) offline (!!!) use.
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Yes, and?
They can connect to the Internet.
But they shouldn't anymore...
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I don't see why not.
If you are worried about security, nothing is and never will be 100% secure.
Next to that it takes less then 1 minute to register.
You can disconnect the system after the registration.
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Ok, then I don't understand, why Avast removes a 10kB-option in a 685MB program (size of Avast program folder), just to open a security risk...
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Ok, today I downloaded the current version and updated the program. Same problem, there is still no option to enter the offline registration code (see attached screenshot). Any help?
Have you linked this installation to your my.avast.com account ?
How to do that offline? As mentioned above, the PC gets access to quite a lot of USB-sticks, but I will not connect it to the internet. Never. So I need a solution for true (!!!) offline (!!!) use.
Just have a look at my signature, XP Pro is still my main system and it is what I also use for beta testing. I also have a win7 netbook and this win10 laptop that I'm on at present.
If you are going to use XP to connect, it may be less secure because of no updates on Microsoft, but you still have avast and any other security based software, firewall, anti-malware, etc. But common sense also plays a part in avoiding infection, however it is best to prepare for the worst and hope for the best.
Having a robust backup and recovery strategy is possibly the most important thing. For me that is having Hard disk imaging software is such a strategy to make it easy to set your system back to what it was before any issue should you experience a problem you can't live with.
- I run a hard drive drive image weekly and keep copies of the last 6 drive images. The worst case scenario being I lose the last 6 days of changes. But some of the software allows for incremental updates so only new entries or modified elements which could be run daily. In this case you could be down to only losing changes within the last day.
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You are talking about usb devices.
A good start would be installing McShield if you don't have it already.
Ok, then I don't understand, why Avast removes a 10kB-option in a 685MB program (size of Avast program folder), just to open a security risk...
What has that got to do with registration ?
Ofcourse size changes as avast (as well as many other programs) are using temp files.
It has nothing to do with a security risk.
You have a system that is conencted to the Internet.
If you believe that system is properly protected, use ICS to connect the XP system to the Internet through that system.
The first system will "protect the XP system"
If you want more security, get and use a good hardware firewall and put a av on the router.
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You have a system that is conencted to the Internet.
That's wrong, my system is not and will never be connected to the internet. What's so hard to understand that? As Avira stopped its support for XP I was looking for another antivirus program and stopped by Avast, as it seemingly offered a solution for offline operation on a specific PC with full installer, activation code by email and downloadable update packages. So everything what you need. But unfortunately it doesn't work! So if you don't have a solution except "connect your PC running a completely outdated operating system with security holes the size of barn doors to the internet", please stop replying.
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And how do you post here ?
I've just tested it and it is working :
https://www.avast.com/registration-free-antivirus.php
Get it over and done with.
Forget about the security holes.
Every OS has them.
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And how do you post here ?
<snip>
That surely shouldn't be beyond your reasoning, by using another device.
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So he can get the registration code for the free version per email and print it/write it down or whatever he likes and use it on the XP system.
Problem solved, I would say.
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And how do you post here ?
<snip>
That surely shouldn't be beyond your reasoning, by using another device.
Right. Privately I use approx. 5 different PCs, one of them is the XP machine.
... and use it on the XP system.
Problem solved, I would say.
Errrr, no. Because there isn't any possibility to enter the license code. That is the problem.
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So he can get the registration code for the free version per email and print it/write it down or whatever he likes and use it on the XP system.
Problem solved, I would say.
Problem solved, NO. See the attached image in Reply #7.
Getting the registration email is only half of the issue, if you can't enter it then you're stuffed. There is no input option for the free registration number in the UI, only for the input of the paid activation code or the paid license.
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Have you tried putting the free key in the paid activation code input?
Also, offline installation is officially no longer supported on Vista and XP because new CEF (only one boundled in offline installer because of size) is not supported there and the online installer will download the correct CEF version
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Have you tried putting the free key in the paid activation code input?
<snip>
Unless avast have changed this recently, that just used to return an error, though nothing ventured nothing gained or confirmed.
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I tried it of course, but the number 1.) doesn't fit and 2.) isn't accepted.
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I tried it of course, but the number 1.) doesn't fit and 2.) isn't accepted.
Unfortunately I thought this was going to be the case.
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I've got an update on this:
There is no need to register the free version via key anymore.
The offline will auto register automatically.
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Ok, how? Just wait another 30 days and see what happens? Autoregister sounds like an internet connection is required...
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Ok, how? Just wait another 30 days and see what happens? Autoregister sounds like an internet connection is required...
Just wait. It will auto register offline.
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I've got an update on this:
There is no need to register the free version via key anymore.
The offline will auto register automatically.
Well that is good news, the only problem being is they don't appear to have implemented this in the avast free UI.
Or why tell the user that he has 30 days to register (as in the image Reply #7) at all if there is no requirement.
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yes we will still need to do some changes in the UI but don't worry about the registration. the registration doesn't influence anything
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yes we will still need to do some changes in the UI but don't worry about the registration. the registration doesn't influence anything
Thank you, hopefully this user confusion can be cleared up soon.
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Ok, to to get rid of this counter I wanted to install the most current version. As the installation failed I uninstalled the old version using the deinstaller from windows and the Avast cleaner tool. Unfortunately the installation of the current version failed again. Re-installation of the old version (17.3.2291, build 17.3.3443.0) worked, but with the registration countdown. I tried again to update to the new, current version, which failed again.
I attached the installation log file. Maybe it helps...
It seems to fail at sending anything to the internet... obviously, as it hasn't an internet connection. This shouldn't be a problem for an offline installation...
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Use the off-line installer or change your DNS to the one(s) from Google and try again.
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I used the offline installer (at least some installer with 285MB, downloaded as offline installer). DNS shouldn't matter, as my machine won't get an internet connection under Win XP (already mentioned several times).
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144 (https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144)
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144 (https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144)
Thanks Bob, would you believe I actually did quickly browse that topic in my hunt :)
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144 (https://forum.avast.com/index.php?topic=198923.msg1397144#msg1397144)
Thanks Bob, would you believe I actually did quickly browse that topic in my hunt :)
I only found it because an other helper gave a vague answer and I started to look for the solution. :)
I hate it when incomplete help is offered. To me it's worse than no help but in this case it found the answer you needed. :)
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
Hi Dave, I haven't the original link at hand but I reposted it in the German section.
-> https://forum.avast.com/index.php?topic=201769.msg1391479#msg1391479
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
Hi Dave, I haven't the original link at hand but I reposted it in the German section.
-> https://forum.avast.com/index.php?topic=201769.msg1391479#msg1391479
Thank you, that will certainly do, as you have given the details/reason in English.
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There has been something mentioned by one of the avast team about installing avast on XP it does need to have an internet connection, even if you are using the off-line installation setup file.
I can't recall exactly where this was mentioned, I have spent some time browsing the avast beta sub-forum (as that is I believe it was), but I have been unable to find it.
Can anyone remember this as I didn't save the topic URL.
Hi Dave, I haven't the original link at hand but I reposted it in the German section.
-> https://forum.avast.com/index.php?topic=201769.msg1391479#msg1391479
Thank you, that will certainly do, as you have given the details/reason in English.
No problem, have a good weekend. Cheers.
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So this means that there is no true offline installation anymore. Hmmm, too bad, what a pity.
A promising software broken down for... nothing?
Then I'll have to find another anti-virus solution for my XP-PC. No new user, as I'll stay with Avira for the other PCs.
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So this means that there is no true offline installation anymore. Hmmm, too bad, what a pity.
A promising software broken down for... nothing?
Then I'll have to find another anti-virus solution for my XP-PC. No new user, as I'll stay with Avira for the other PCs.
That is obviously your choice, but if you were prepared to allow the XP system to connect during the off-line install, then it should be able to download the required component and go back to being off-line for that system after the restart.