Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 04, 2017, 08:51:52 PM

Title: Problem after the last update when starting the Avast UI
Post by: REDACTED on October 04, 2017, 08:51:52 PM
After today's update the Avast UI looks like below for just a few seconds then disappears, and then the Avast icon in the notification area also disappears.
(http://AvastUI.jpg)




Title: Re: Problem after the last update when starting the Avast UI
Post by: Pondus on October 04, 2017, 09:00:32 PM
Tried this?   https://www.avast.com/faq.php?article=AVKB204#artTitle

Title: Re: Problem after the last update when starting the Avast UI
Post by: Alikhan on October 04, 2017, 09:47:34 PM
That's actually intentional - Avast is using a new preloader for the UI, Opening the UI should be quicker, but without real data which will then load after 1-2 seconds.

This new preloaded was introduced in v17.6.
Title: Re: Problem after the last update when starting the Avast UI
Post by: REDACTED on October 05, 2017, 08:50:17 AM
Quote from: Pondus on October 04, 2017, 09:00:32 PM
Tried this?   https://www.avast.com/faq.php?article=AVKB204#artTitle
Followed your advice and tried it but that did not change anything.

I will try a complete uninstall/install.
Title: Re: Problem after the last update when starting the Avast UI
Post by: Alikhan on October 05, 2017, 08:59:59 AM
Quote from: fajmmeijer on October 05, 2017, 08:50:17 AM
Quote from: Pondus on October 04, 2017, 09:00:32 PM
Tried this?   https://www.avast.com/faq.php?article=AVKB204#artTitle
Followed your advice and tried it but that did not change anything.

I will try a complete uninstall/install.

Did you read my post? This isn't a bug and clean install will change nothing.
Title: Re: Problem after the last update when starting the Avast UI
Post by: REDACTED on October 05, 2017, 09:33:39 AM
Quote from: fajmmeijer on October 05, 2017, 08:50:17 AM
Quote from: Pondus on October 04, 2017, 09:00:32 PM
Tried this?   https://www.avast.com/faq.php?article=AVKB204#artTitle
Followed your advice and tried it but that did not change anything.

I will try a complete uninstall/install.
The clean install solved the problem.
What caused this problem? We will probably never know.
Case closed.
Title: Re: Problem after the last update when starting the Avast UI
Post by: JonnyOne on October 05, 2017, 02:08:37 PM
open the gui by clicking virus chest in tray icon, then enable smart scan in settings. developers arent so smart as this scan.
try yourself this bug disabling the smart scan.