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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Pako7 on November 06, 2017, 05:50:19 PM

Title: Personal Security Report not working
Post by: Pako7 on November 06, 2017, 05:50:19 PM
guys its been two months now and my personal security report always tell me that am not connected to the internet everytime i try to view the report though am connected to the internet ,...

and it only appear when am connected to the internet so i wonder why it keeps telling me that am not connected please help me out
Title: Re: Personal Security Report not working
Post by: bob3160 on November 06, 2017, 09:13:16 PM
guys its been two months now and my personal security report always tell me that am not connected to the internet everytime i try to view the report though am connected to the internet ,...

and it only appear when am connected to the internet so i wonder why it keeps telling me that am not connected please help me out
I'm using the free version and can't locate this scan ???
Title: Re: Personal Security Report not working
Post by: cruiser25 on November 06, 2017, 10:29:30 PM
guys its been two months now and my personal security report always tell me that am not connected to the internet everytime i try to view the report though am connected to the internet ,...

and it only appear when am connected to the internet so i wonder why it keeps telling me that am not connected please help me out
If you mean the banner in the UI it works for me when I click it. I´m using avast antivirus pro with windows 7. Sorry I couldn´t help you just wanted to point out that it works for me. So there must be a problem on your side with avast ? The most common advice in this forum seems to be " do a clean install of avast" maybe worth trying. Or do a repair of the program to se if that helps.
Title: Re: Personal Security Report not working
Post by: Pako7 on November 07, 2017, 05:37:32 PM
il try to repair because even the UI is very slow when i open avast it displays some lines so il try to repair it
Title: Re: Personal Security Report not working
Post by: cruiser25 on November 07, 2017, 08:27:24 PM
il try to repair because even the UI is very slow when i open avast it displays some lines so il try to repair it
It take some time to when I open the UI before the "blanks" are filled in. But I don´t think  that´s an error it takes a couple of extra seconds.
I belive it is done by purpose by avast for some reason.
Title: Re: Personal Security Report not working
Post by: bob3160 on November 07, 2017, 08:30:16 PM
il try to repair because even the UI is very slow when i open avast it displays some lines so il try to repair it
It take some time to when I open the UI before the "blanks" are filled in. But I don´t think  that´s an error it takes a couple of extra seconds.
I belive it is done by purpose by avast for some reason.
That id correct. :)