Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: Pako7 on December 29, 2018, 05:46:45 PM

Title: Clean Up and CPU
Post by: Pako7 on December 29, 2018, 05:46:45 PM

Iv realsed that Avast Clean Up Service uses 90 % off the CPU is that normal?

Title: Re: Clean Up and CPU
Post by: Stellarman on January 02, 2019, 04:16:28 PM

Quote from: Pako7 on December 29, 2018, 05:46:45 PM

Iv realsed that Avast Clean Up Service uses 90 % off the CPU is that normal?

Hi,

this does not sound like something we would intend to do.
Could you please be more specific about the concrete situation in which you experience this issue?

Also please if you will experience it again we would really appreciate if you could send us the log files so we can analyze the root cause of this issue.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe assuming that you have still Avast Cleanup installed on your computer.
Just please add your email address there so we can join the logs with your report here.

Thank you.

Title: Re: Clean Up and CPU
Post by: Pako7 on January 03, 2019, 12:23:08 PM

let me check again and get back to you ..

been on a Vacation Sorry