Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: Stellarman on August 05, 2019, 12:37:26 PM
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Hello everyone,
New version 19.1.7734 of Avast Cleanup product has just been released!
What's new in Avast Cleanup product?
- Fixed failing activation codes.
- Fixed refused Trial licenses.
- Fixed not properly scheduled restart after fix in Disk Doctor.
- Fixed failing installation in some cases due to problematic .dll for license migration.
How you can get the latest version?
- If you already have Avast Cleanup installed on your computer, you can just wait for the automatic update.
- Or in case you don't want to wait or you don't have it at all, you can download and install it from this link: http://tuneup.avast.tools.avcdn.net/tools/avast/tuneup/avast_cleanup_setup.exe
Enjoy the latest version!
Thank you,
Avast Cleanup team.
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But iv been using a version 19.1.7734 for i think week now..?? does this mean i got the update stable earlier?
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But iv been using a version 19.1.7734 for i think week now..?? does this mean i got the update stable earlier?
Yes, it has been released July 25th but we've forgot to mention it here, sorry for the inconveniences.
However it is the latest stable and officially released version.
Thank you.
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Cheers!!
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Bug-Report: Disabling of taskbar icon is broken, it gets reactivated after each reboot.
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Bug-Report: Disabling of taskbar icon is broken, it gets reactivated after each reboot.
Hi Asyn,
thanks for reporting it.
I found out that it does not work even with the new version we are currently working on.
It is because even though the setting is correctly stored in the configuration file, it is always reset back to the default value during the computer reboot.
It is obviously a bug and we are going to fix it with the next update.
Thank you.
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Hi Stellarman, no problem. Cheers
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There is no update setting to check and install newest versions. If a new version is released does it automatically get updated into our software subscription?
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There is no update setting to check and install newest versions. If a new version is released does it automatically get updated into our software subscription?
Hi,
yes, we are currently support only automatic updates as you described, however I am aware of the fact that it would be quite nice to have an option to check for the latest version on demand because sometimes it might take a few days to get the automatic update after we release the latest version so we will add this option into the settings in upcoming versions.
Thank you.
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...so we will add this option into the settings in upcoming versions.
Nice, good news. :)
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Yessss!!! Been waiting for this ... Good News
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I bought the subscription of avast cleanup premium in jan 2020, it does cleanup stuff but the problem is
>it automatically disable the wifi (every time I have to disable & enable the adapter to get the internet connection).
>caused a problem at the startup, I just see blank screen (I have to perform the system restore to fix this issue)
Both these issues happened multiple time, I have done the system restore about 3-4 times.
Surprisingly, after I uninstall the avast cleanup premium, i don't have either issues. I want to install the avast cleanup again (as I paid for subscription) but am afraid the same problem with the wifi and startup will happen again. Is there any solution to this issue?
Please help!
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I bought the subscription of avast cleanup premium in jan 2020, it does cleanup stuff but the problem is
>it automatically disable the wifi (every time I have to disable & enable the adapter to get the internet connection).
>caused a problem at the startup, I just see blank screen (I have to perform the system restore to fix this issue)
Both these issues happened multiple time, I have done the system restore about 3-4 times.
Surprisingly, after I uninstall the avast cleanup premium, i don't have either issues. I want to install the avast cleanup again (as I paid for subscription) but am afraid the same problem with the wifi and startup will happen again. Is there any solution to this issue?
Please help!
Hi,
first of all we apologize for the inconveniences.
Now to address you problem, we do not have any feature which would disable WiFi so there might be some weird coincidence with other software perhaps.
When it comes to the problem with startup, there might be an issue in Cleanup.
However both problems need further investigation and in order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe assuming that you have still Avast Cleanup installed on your computer.
Just please add your email address there so we can join the logs with your report here.
Thank you.
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Thanks for you reply.
Done!
I have reinstalled avast cleanup two days back.