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Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: benko on August 16, 2019, 10:25:08 AM

Title: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 16, 2019, 10:25:08 AM
Hello, please do welcome Avast version 19.7
(19.7.2388)

What's exciting here that we have officially launched the new Antivirus portfolio, effectively sun-setting Pro, Internet Security, and Premier while replacing it with Premium Security. In a nutshell, this means that from now on, all paid AV features are available to all AV customers (yey!) and there are no more paid AV tiers. And we have this in Single and Multi-Device flavors. Multi-Device subscription is supporting platforms: Win, Mac OS, iOS and Android.

Of course, in reality, it is a bit more complicated than that - users would be migrated in waves during several upcoming weeks - but we're getting closer to a neat and tidy AV portfolio.

The whole license migration matrix is a beast, but these examples should cover the majority of cases:

If you want to check the status of your license, head to My Subscriptions and check your subscription (for multi-device variants, this word needs to be mentioned specifically in the subscription name - if it is not, it means it was not yet migrated).   

We aim to support new program versions of IS and PRO for several upcoming months - we would stop releasing new versions sometimes in early 2020.

Hope you do welcome this change as we do.
 
Some of the other features/fixes in this release:
 

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):

(For Premium Security, just use Premier URLs for now - later on, we would amend these.)

Offline installers:

We hope you enjoy the new version!
AVAST Team 
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on August 16, 2019, 10:58:31 AM
These two threads offer a commentary on 19.7 update before @benko issued this one:
https://forum.avast.com/index.php?topic=228892.0
https://forum.avast.com/index.php?topic=228905.0
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 11:04:31 AM
A new checkbox has been added: "Allow usage data to be shared with 3rd parties for analysis of product performance and usage".

It is checked by default. This is shady.

The submenu where this checkbox, and others (also checked by default) are found has been renamed from "Personal Privacy" to "Data settings".

This is extra shady.

Why is Avast actively trying to obfuscate privacy settings from Avast Free users? This behavior erodes trust.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 16, 2019, 11:09:45 AM
Not fixed: https://forum.avast.com/index.php?topic=228405.msg1512901#msg1512901

Edit: All fixed now. Cheers

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on August 16, 2019, 11:14:39 AM
<snip>
Some of the other features/fixes in this release:
  • We can now automatically shut down your PC after a Full, Targeted, or Custom scan
  • Quick Scans can now be added to your custom scans and scheduled for any time you’d like
  • Added an option to Enable/Disable QUIC scanning in Settings
  • Separating consents for Google Analytics and Jumpshot tracking in Settings
  • Fixed issue in explorer scan where toaster was displayed just on the first occasion
  • Fixed memory leak in aswStm.sys driver
  • Fixed not working mail messages in Mozilla Thunderbird
  • Fix of occasional blocking of MS Windows 10 update by self-defense
  • Fix of problems with nested virtualization (VBox/VMware)Affected Products and Release Date 
 
<snip>
@Rundvleeskroket
I assume it relates to item I have set bold in the list above.
Indeed it was set by default on my settings after the update, which is sneaky.
Also is not described in "Learn more..".
I previously posted about it here, which I fear may now get lost in the noise.
https://forum.avast.com/index.php?topic=228892.msg1515887#msg1515887
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: MuuGi on August 16, 2019, 11:37:21 AM
Can't update, it just runs for a minute saying installing the update, after that red text 'Something went wrong and the update failed. Try again.' Currently having v. 19.6.2383 -  19.6.4546.517.

But that's it it can't update how many times you try. Also trying to update virus db takes like half hour and won't finish.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 11:38:11 AM
@Rundvleeskroket
I assume it relates to item I have set bold in the list above.
Indeed it was set by default on my settings after the update, which is sneaky.

Since I had the previous checkboxes unchecked, a separation of one of those checkboxes into two new ones should never be able to result in a checked checkbox.

Avast, please explain yourselves!
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 16, 2019, 12:10:02 PM
Can't update, it just runs for a minute saying installing the update, after that red text 'Something went wrong and the update failed. Try again.' Currently having v. 19.6.2383 -  19.6.4546.517.

But that's it it can't update how many times you try. Also trying to update virus db takes like half hour and won't finish.

Have you tried using the above links not updating by UI?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: NON on August 16, 2019, 12:17:54 PM
Thanks for the new release :)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 16, 2019, 01:12:32 PM
Hello, please do welcome Avast version 19.7
(19.7.2388)

What's exciting here that we have officially launched the new Antivirus portfolio, effectively sun-setting Pro, Internet Security, and Premier while replacing it with Premium Security.

In a nutshell, this means that from now on, all paid AV features are available to all AV customers (yey!) and there are no more paid AV tiers. And we have this in Single and Multi-Device flavors. Multi-Device subscription is supporting platforms: Win, Mac OS, iOS and Android.
<snip>
Hope you do welcome this change as we do.
<snip>
We hope you enjoy the new version!
AVAST Team 

You haven't mentioned Avast Ultimate, see https://www.avast.com/compare-antivirus (https://www.avast.com/compare-antivirus), so not all "paid AV features are available to all AV customers." 

Or am I confused ?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: MuuGi on August 16, 2019, 01:16:20 PM
Have you tried using the above links not updating by UI?

Not yet. Never tried that before, for years I have updated through the UI. Guess I'm gonna wait avast to fix their program.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: NON on August 16, 2019, 01:36:56 PM
Hello, please do welcome Avast version 19.7
(19.7.2388)

What's exciting here that we have officially launched the new Antivirus portfolio, effectively sun-setting Pro, Internet Security, and Premier while replacing it with Premium Security.

In a nutshell, this means that from now on, all paid AV features are available to all AV customers (yey!) and there are no more paid AV tiers. And we have this in Single and Multi-Device flavors. Multi-Device subscription is supporting platforms: Win, Mac OS, iOS and Android.
<snip>
Hope you do welcome this change as we do.
<snip>
We hope you enjoy the new version!
AVAST Team 

You haven't mentioned Avast Ultimate, see https://www.avast.com/compare-antivirus (https://www.avast.com/compare-antivirus), so not all "paid AV features are available to all AV customers." 

Or am I confused ?
I believe Ultimate is just a bundle of other paid products. As an Antivirus, Premier is the highest tier.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 16, 2019, 01:54:34 PM
A new checkbox has been added: "Allow usage data to be shared with 3rd parties for analysis of product performance and usage".

It is checked by default. This is shady.

The submenu where this checkbox, and others (also checked by default) are found has been renamed from "Personal Privacy" to "Data settings".

This is extra shady.

Why is Avast actively trying to obfuscate privacy settings from Avast Free users? This behavior erodes trust.
Still looks like Personal Privacy to me?
(https://screencast-o-matic.com/screenshots/u/Lh/1565956368650-62574.png)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 16, 2019, 02:02:55 PM
Hello, please do welcome Avast version 19.7
(19.7.2388)

What's exciting here that we have officially launched the new Antivirus portfolio, effectively sun-setting Pro, Internet Security, and Premier while replacing it with Premium Security.

In a nutshell, this means that from now on, all paid AV features are available to all AV customers (yey!) and there are no more paid AV tiers. And we have this in Single and Multi-Device flavors. Multi-Device subscription is supporting platforms: Win, Mac OS, iOS and Android.
<snip>
Hope you do welcome this change as we do.
<snip>
We hope you enjoy the new version!
AVAST Team 
You haven't mentioned Avast Ultimate, see https://www.avast.com/compare-antivirus (https://www.avast.com/compare-antivirus), so not all "paid AV features are available to all AV customers." 

Or am I confused ?
I believe Ultimate is just a bundle of other paid products. As an Antivirus, Premier is the highest tier.
That's correct, Ultimate is a license bundle.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 16, 2019, 02:26:18 PM
A new checkbox has been added: "Allow usage data to be shared with 3rd parties for analysis of product performance and usage".
It is checked by default. This is shady.
The submenu where this checkbox, and others (also checked by default) are found has been renamed from "Personal Privacy" to "Data settings".
This is extra shady.
Why is Avast actively trying to obfuscate privacy settings from Avast Free users? This behavior erodes trust.

Hi, allow me to explain the data consents as it seems to be bothering some of you.

It is indeed a separation of the consent, not fabricating a new one that was previously not there.

The checkbox of sharing the data with 3rd party in older version covered both:

To allow for more flexibility and transparency in user choices, we have now separated both consents while absolutely respecting the choice that the user has done in the past regarding the Jumpshot data sharing (now called Allow usage data to be shared with 3rd parties for analysis and trends, business and marketing). If you chose to not share this with us in the past as the part of the aggregated consent, we are keeping the checkbox off. There's nothing unfair about it.

We decided to put the GA tracking checkbox (now called Allow usage data to be shared with 3rd parties for analysis of product performance and usage) as checked by default as that is the norm and standard in the online world. We do not consider this a sneaky action. The absolute majority of users have never ever tempered with these settings so it is not like we are trying to fool them and shadily flip them to our desired setup. It's industry standard to have GA (and such) tracking in opt-out mode.

We are not trying to hide it, on contrary, as you can see - we are actually listing this in the release notes here on the forum so we are making you guys aware. What more - there are additional data-consent flows being created in the app, that we would introduce soon, along with making Jumpshot consent as opt-in.

It is true that the Personal Privacy section in the Help part of the UI was not yet updated, sorry for that - this would happen soon. Avast privacy policy covers all this at depth and is well updated - https://www.avast.com/privacy-policy.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 16, 2019, 02:32:35 PM
You haven't mentioned Avast Ultimate, see https://www.avast.com/compare-antivirus (https://www.avast.com/compare-antivirus), so not all "paid AV features are available to all AV customers." 
Or am I confused ?

Avast Ultimate is a bundle of several Avast products - it offers the highest tier of AV=antivirus (of which Premier was the best up until now, now replaced by Premium Security) along with Avast Cleanup, Avast SecureLine VPN and Avast Passwords. These are not AV features, they are standalone products. We are discontinuing tiering of AV products - you either have free AV or paid AV, simple as that. Of course, other standalone programs will be kept for the future as they are not part of a paid antivirus.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 03:42:40 PM
We decided to put the GA tracking checkbox (now called Allow usage data to be shared with 3rd parties for analysis of product performance and usage) as checked by default as that is the norm and standard in the online world. We do not consider this a sneaky action. The absolute majority of users have never ever tempered with these settings so it is not like we are trying to fool them and shadily flip them to our desired setup. It's industry standard to have GA (and such) tracking in opt-out mode.

You do realise that "everybody does it" is an extremely weak argument? If everybody jumps off a bridge, etc...

Avast boasts about being the right software to keep users safe and secure, in a myriad of ways. To then be so lax with their privacy is shameful! Nothing less. The default should be opt-in.

That the majority of users have never changed the defaults is exactly why Avast uses opt-out as that default. Most users don't even know these options exist because they don't read the forums or the release notes. And you know it! Avast should ask explicit consent through the program itself. So users can make an informed choice. Or at least were made aware these settings exist. That is the right way to approach user privacy!

I'll repeat: Avast is being shady and it willfully puts its bottom line before its users privacy. Truly for shame.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 03:43:50 PM
Still looks like Personal Privacy to me?

This menu now differs between Avast Free and the paid version(s). Apparently.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 16, 2019, 03:46:50 PM
We decided to put the GA tracking checkbox (now called Allow usage data to be shared with 3rd parties for analysis of product performance and usage) as checked by default as that is the norm and standard in the online world. We do not consider this a sneaky action. The absolute majority of users have never ever tempered with these settings so it is not like we are trying to fool them and shadily flip them to our desired setup. It's industry standard to have GA (and such) tracking in opt-out mode.

You do realise that "everybody does it" is an extremely weak argument? If everybody jumps off a bridge, etc...

Avast boasts about being the right software to keep users safe and secure, in a myriad of ways. To then be so lax with their privacy is shameful! Nothing less. The default should be opt-in.

That the majority of users have never changed the defaults is exactly why Avast uses opt-out as that default. Most users don't even know these options exist because they don't read the forums or the release notes. And you know it! Avast should ask explicit consent though the program itself. So users can make an informed choice. That is the right way to approach user privacy!

I'll repeat: Avast is being shady and it willfully puts its bottom line before its users privacy. Truly for shame.
Ultimately, it's your system and you determine what's placed on it. Avast can't do more than be open about it's collection practices.
If it's not to your liking and you can find something else more to your liking, you make the final decision.
At least Avast puts it in the open. Most simply don't disclose the information.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 04:01:45 PM
If Avast put it in the open, it would tell users about these settings and ask them what they want to share. In the program itself. Not hide it away in a release note that 1% of users is even aware of it exists.

Avast shows popups and alerts for all kinds of nonsense. Use them for good for once.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 16, 2019, 04:27:44 PM
We decided to put the GA tracking checkbox (now called Allow usage data to be shared with 3rd parties for analysis of product performance and usage) as checked by default as that is the norm and standard in the online world. We do not consider this a sneaky action. The absolute majority of users have never ever tempered with these settings so it is not like we are trying to fool them and shadily flip them to our desired setup. It's industry standard to have GA (and such) tracking in opt-out mode.

You do realise that "everybody does it" is an extremely weak argument? If everybody jumps off a bridge, etc...

Avast boasts about being the right software to keep users safe and secure, in a myriad of ways. To then be so lax with their privacy is shameful! Nothing less. The default should be opt-in.

That the majority of users have never changed the defaults is exactly why Avast uses opt-out as that default. Most users don't even know these options exist because they don't read the forums or the release notes. And you know it! Avast should ask explicit consent though the program itself. So users can make an informed choice. That is the right way to approach user privacy!

I'll repeat: Avast is being shady and it willfully puts its bottom line before its users privacy. Truly for shame.
Ultimately, it's your system and you determine what's placed on it. Avast can't do more than be open about it's collection practices.
If it's not to your liking and you can find something else more to your liking, you make the final decision.
At least Avast puts it in the open. Most simply don't disclose the information.
[/b]

Agreed Bob
I personally have no problem with the manner and position Avast has taken.
If I did I'd leave. Simple :)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: avant-guvnor on August 16, 2019, 05:01:41 PM
We decided to put the GA tracking checkbox (now called Allow usage data to be shared with 3rd parties for analysis of product performance and usage) as checked by default as that is the norm and standard in the online world. We do not consider this a sneaky action. The absolute majority of users have never ever tempered with these settings so it is not like we are trying to fool them and shadily flip them to our desired setup. It's industry standard to have GA (and such) tracking in opt-out mode.

You do realise that "everybody does it" is an extremely weak argument? If everybody jumps off a bridge, etc...

Avast boasts about being the right software to keep users safe and secure, in a myriad of ways. To then be so lax with their privacy is shameful! Nothing less. The default should be opt-in.

That the majority of users have never changed the defaults is exactly why Avast uses opt-out as that default. Most users don't even know these options exist because they don't read the forums or the release notes. And you know it! Avast should ask explicit consent though the program itself. So users can make an informed choice. That is the right way to approach user privacy!

I'll repeat: Avast is being shady and it willfully puts its bottom line before its users privacy. Truly for shame.
Ultimately, it's your system and you determine what's placed on it. Avast can't do more than be open about it's collection practices.
If it's not to your liking and you can find something else more to your liking, you make the final decision.
At least Avast puts it in the open. Most simply don't disclose the information.

Yes, you are correct. It is the end users device(s), decision(s) in the end, but this does not change the fact that, as Rundvleeskroket has stated, this behaviour by Avast is dubious.

If I re-call, didn't Google try something similar to this a few years ago, resulting in financial penalties?

Transparency please, from all software developers.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on August 16, 2019, 05:07:07 PM

<snip>
Still looks like Personal Privacy to me?
<snip>
Bob, what versione of UI do you have?
Can't understand why your's still says "Personal Privacy" after the update.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 16, 2019, 05:14:03 PM
Have you tried using the above links not updating by UI?

Not yet. Never tried that before, for years I have updated through the UI. Guess I'm gonna wait avast to fix their program.

Are sure the internet connection is fine?? because i just updated 8 of my workplace computers and it was just fine
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 16, 2019, 05:30:09 PM
- You do realise that "everybody does it" is an extremely weak argument? If everybody jumps off a bridge, etc...
- Avast boasts about being the right software to keep users safe and secure, in a myriad of ways. To then be so lax with their privacy is shameful! Nothing less. The default should be opt-in.
...so users can make an informed choice. Or at least were made aware these settings exist. That is the right way to approach user privacy!
I'll repeat: Avast is being shady and it willfully puts its bottom line before its users privacy. Truly for shame.

We do appreciate that the topic of privacy is extremely important so, please, let me elaborate here. I really want people here to understand it.

When it comes to data collected for our own analytical purposes (of Avast product usage) - this is part of End User License Agreement (EULA) you are agreeing to when installing the software. It is the absolute standard and most common legal procedure of giving such consent in the world - there is nothing to be ashamed of from Avast side. The argument about jumping from the bridge does not make sense here, sorry. This (opt-out regime) is the way how such program-usage data sharing consent operates for virtually any software out there and there is absolutely no reason for Avast to differ from such legal standards.

What more - I don't understand where the accusation about us not asking the consent for data shared with 3rd parties (for our business purposes) comes from. We do explicitly notify every user about data collection (those used for business and marketing purposes - which some users might find way more sensitive then program usage data) right after installation. Actually, in a very open and transparent form that most companies do not. This is the latest iteration of the data sharing consent step right after installation. In various forms, it has existed in Avast for years.

Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version. I consider the fact that we are making privacy settings more granular as yet another step towards transparency - it is definitely for the benefit of users if we do not merge consent for Google Analytics (or such services) with data collection for business purposes, like with Jumpshot.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 16, 2019, 05:33:29 PM
Transparency please, from all software developers.
Agreed, but that's exactly what you got, so not sure what you're asking for.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on August 16, 2019, 05:50:19 PM
I think "Personal Privacy" settings name should have been retained and not changed to "Data Settings".
Even the screenshot posted above by @benko refers to "Personal Privacy", not "Data".
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 05:52:32 PM
Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

I don't like having to repeat myself so please read this very carefully; before installing this version of Avast Free there were two checkboxes. Both unchecked because I have opted out. Then, after updating to this new Avast Free, there are three checkboxes. The new third checkbox was checked by default. And no screen appeared asking me what data, if any, I would like to share. So stop lying.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Charyb on August 16, 2019, 05:54:53 PM
Is Multi-Device supposed to show under my subscriptions in the GUI? Or, only at subscription.avast.com?



Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 16, 2019, 06:02:04 PM
Is Multi-Device supposed to show under my subscriptions in the GUI? Or, only at subscription.avast.com?
As mentioned by Benko in the initial post, it might take a few weeks...
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Charyb on August 16, 2019, 06:32:53 PM
Is Multi-Device supposed to show under my subscriptions in the GUI? Or, only at subscription.avast.com?
As mentioned by Benko in the initial post, it might take a few weeks...
I am surprised that my subscription works in Premium Security since it doesn't show signs that is has been migrated.

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidGB on August 16, 2019, 06:44:11 PM
As this is the official topic for this update, I'd like to restate my unhappiness that I expressed in the unofficial thread last night.

In this version nothing has been done about either the specific issue of the firewall blocking the inbuilt Windows 10 Miracast screen casting feature, or the more general issue of ad hoc networks.

When using the not at all obscure but honking great 'Connect' button in the Windows 10 Action Centre to start casting the screen via Miracast to a suitable display like a Miracast enabled TV or Roku Express, not only does the Avast Firewall block it as it tries to establish an ad hoc network with the receiver as per Miracast specs, but Avast does NOT even put up a notification that it has done so, let alone a dialogue box asking if it should allow it - leaving unsuspecting users to e.g. think a Windows update had broken the Miracast Connect functionality as they've had no sign that it was the Avast Firewall blocking it leading to the Windows 'connection failed' message. AND even when the culprit is found, there's no obvious solution other than turning off the Avast Firewall. There's certainly no indication that it CAN be made to work by turning on a setting that by name has nothing to do with it. How is someone supposed to work out that the Firewall will allow the Miracast casting if the user turns ON 'Internet sharing mode' in Avast when (a) this is not Internet sharing, and (b) the user probably has the exactly same named 'Internet sharing mode' turned OFF in the Windows 10 settings? Plus 'Internet sharing mode' in Avast open the Firewall much wider and in unnecessary ways that are not needed - and are not desired by me - to permit the ad hoc Miracast network. And I'll add that the old settings Firewall Friends page shows that only some of the IP ranges reserved for local use - like ad hoc networks - have been defined as 'Friends', which potentially blocks a bunch of legitimate connections, not just Miracast, but the page has the input disabled so we users can't even do anything about it (not that we should have to).

This is a shambles, Avast. I reported it months ago. Are you going to sort it out or not? If you can't deliver a Firewall that actually handles all the legitimate things a Firewall should handle, like ad hoc networks and Miracast, then when my subscription is up I'll move to a product from someone who can ... and I certainly know of at least two other firewalls that handle ad hoc networks and Miracast casting seamlessly from my own experience. This is a very disappointing effort (or lack of it) from you.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 06:44:27 PM
Still looks like Personal Privacy to me?

This menu now differs between Avast Free and the paid version(s). Apparently.


I just redid the whole update process in my VM to test the checkbox behavior. The exact same procedure as yesterday.

The menu is now once again called Personal Privacy. So a fix was applied and Avast has backpedaled on the new menu naming.

The new checkbox however most certainly does not respect previously made privacy choices!

@Benko; please explain to me how an opted out checkbox can be split into two and have one of the newly separated checkboxes be checked? This flies directly against your; "we are respecting your very decision even after splitting the consent in settings in this latest version."
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 16, 2019, 06:56:56 PM
This is what I see:

Screenshot one: the situation before the update. Notice the lack of checked boxes.

Screenshot two: the situation after update and reboot. The main portion of the screen is forever loading. The side and top menus respond and going the the privacy submenu shows me the same two boxes as in screenshot one.

Screenshot three: the situation after a second reboot. The main screen now works again. And this is how the privacy submenu looks. See for yourself that the third checkbox is checked, despite the original two boxes being unchecked!

I really can't make it more clear than this.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 16, 2019, 07:31:38 PM
- You do realise that "everybody does it" is an extremely weak argument? If everybody jumps off a bridge, etc...
- Avast boasts about being the right software to keep users safe and secure, in a myriad of ways. To then be so lax with their privacy is shameful! Nothing less. The default should be opt-in.
...so users can make an informed choice. Or at least were made aware these settings exist. That is the right way to approach user privacy!
I'll repeat: Avast is being shady and it willfully puts its bottom line before its users privacy. Truly for shame.

We do appreciate that the topic of privacy is extremely important so, please, let me elaborate here. I really want people here to understand it.

When it comes to data collected for our own analytical purposes (of Avast product usage) - this is part of End User License Agreement (EULA) you are agreeing to when installing the software. It is the absolute standard and most common legal procedure of giving such consent in the world - there is nothing to be ashamed of from Avast side.
<snip>

The EULA has always been used as the stick to justify actions by the company writing it for their product/s.

For the most part most people never read the EULA, as it is full of legalise in many cases, not saying this is the case with Avast.  But when they get hit over the head with the EULA, not only do they get a headache but also a bad taste in their mouth.

EULAs should be fair to all parties.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: avant-guvnor on August 16, 2019, 08:25:54 PM
I think "Personal Privacy" settings name should have been retained and not changed to "Data Settings".
Even the screenshot posted above by @benko refers to "Personal Privacy", not "Data".

Yes and in my opinion an attempt to muddy the waters, not make such settings more transparent.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: EmoHobo on August 16, 2019, 10:35:37 PM
After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?

I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Edit: Just to silence the voice in my head, did a full virus scan and came back totally clean.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: top_stuff on August 17, 2019, 12:18:49 AM
Avast never respected those checkboxes anyway, in either free or paid.
Untick them all (even the extra ones in paid) and still traffic would go to well known telemetry
servers.
How about give us the option to actually really opt-out of it all? 
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: avant-guvnor on August 17, 2019, 01:49:38 AM
The EULA has always been used as the stick to justify actions by the company writing it for their product/s.

For the most part most people never read the EULA, as it is full of legalise in many cases, not saying this is the case with Avast.  But when they get hit over the head with the EULA, not only do they get a headache but also a bad taste in their mouth.

EULAs should be fair to all parties.

Agreed. The privacy issues raised here and the Avast responses only highlight a real trend in recent years, that the software industry is only interested in fulfilling it's legal obligations and ignores any moral/political obligation.

In the REAL WORLD, most end users never read the EULA and don't tweak software settings, unless advised by IT savvy friends/family. IMO, Avast and many other established software providers, exploit this position for their own financial ends.

True transparency must occur at a level that ALL end users really understand OR are informed of (by the software developer). Sadly, I understand that this probably won't happen, but then again, you may say, I'm a dreamer (JL 1971).
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: spoony_bard on August 17, 2019, 03:33:59 AM
After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?

I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Edit: Just to silence the voice in my head, did a full virus scan and came back totally clean.

YES. I was just about to post about this. I did a thorough boot-time scan and separate malware scan. Then I did a system restore to before the last MS updates and some other updates. After [reinstalling] every one thing I rebooted and those programs did not start. Then as soon as I updated avast again those popped up. I think I saw NETSTAT.EXE on startup too but it was gone from the task manager too quickly to be sure. All of them were in all caps like that too. From what I googled they are legitimate programs in the system32 folder, but are supposed to be manually started by the user if needed. I would like to know what the issue is.

Using avast free on W7 Home Premium with SP1.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: digmor crusher on August 17, 2019, 04:56:10 AM
Its actually quite simple:

Opt-in is what an ethical company would do.

Opt-out is shady.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: EmoHobo on August 17, 2019, 05:46:00 AM
After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?

I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Edit: Just to silence the voice in my head, did a full virus scan and came back totally clean.

YES. I was just about to post about this. I did a thorough boot-time scan and separate malware scan. Then I did a system restore to before the last MS updates and some other updates. After [reinstalling] every one thing I rebooted and those programs did not start. Then as soon as I updated avast again those popped up. I think I saw NETSTAT.EXE on startup too but it was gone from the task manager too quickly to be sure. All of them were in all caps like that too. From what I googled they are legitimate programs in the system32 folder, but are supposed to be manually started by the user if needed. I would like to know what the issue is.

Using avast free on W7 Home Premium with SP1.
Yeah, I'm hoping they say something about this.  I don't see why they would do this.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: chris.. on August 17, 2019, 09:22:32 AM
.... The absolute majority of users have never ever tempered with these settings ....
Hi,
you can see from the comments here that this is not true.
The simple fact of realizing that a new box with the word "sharing" (of data) is activated by default and it is the stampede, whatever the explanations. ;)

And , the version has only been present for 2 days, let's wait to see if the topics will not succeed each other on the forum for those who have not come to see this topic...

Despite the explanations given about "Overseer.exe" (https://forum.avast.com/index.php?topic=210028.msg1434368#msg1434368), it is and will remain the kind of process that users do not like. :(

Quote
We are not trying to hide it, on contrary, as you can see - we are actually listing this in the release notes here on the forum so we are making you guys aware.
Ok ,here ... but it's quite strange that for the first time in a long time after updating my program (and restarting windows) , I didn't see the UI open on the release notes and what's new.
The release notes (1st message here) would have been more useful (and more read) when UI opened, I think .
nb:I have updated on 3 devices
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: heikwith on August 17, 2019, 09:53:21 AM
Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

I don't like having to repeat myself so please read this very carefully; before installing this version of Avast Free there were two checkboxes. Both unchecked because I have opted out. Then, after updating to this new Avast Free, there are three checkboxes. The new third checkbox was checked by default. And no screen appeared asking me what data, if any, I would like to share. So stop lying.
Your are not lying !!
I have seen the same !!
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: RejZoR on August 17, 2019, 01:02:27 PM
People are really not liking avast! for all the data it collects and by default shares with everyone (just look around how harsh attitude people have with avast! straight up calling it spyware). It doesn't matter how many checkboxes you offer to disable it, the fact is, majority of users never even go into those settings or understand any of it. And for all those, everything will be checked by default. It's pretty weird that a software that is supposed to keep users safe and private is the one that is sending the most data from the computer. I used to defend the anonymization of data, but at this point, I'm not really believing it anymore. When you hoard enough anonymized data it can become identifiable or at least gives you ability to narrow down things to scary detailed levels. And people don't like that at all.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: chris.. on August 17, 2019, 01:28:20 PM
Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

I don't like having to repeat myself so please read this very carefully; before installing this version of Avast Free there were two checkboxes. Both unchecked because I have opted out. Then, after updating to this new Avast Free, there are three checkboxes. The new third checkbox was checked by default. And no screen appeared asking me what data, if any, I would like to share. So stop lying.
Your are not lying !!
I have seen the same !!
Yes,unless it's so futile that practically no one understands the subtlety.
Quote from: benko
The checkbox of sharing the data with 3rd party in older version covered both:

    sharing to the external analytical tool (such as Google Analytics) that we use solely for our own purposes - observing how users navigate through the app, how often do they open UI, bug reports, etc.
    sharing anonymised and aggregated data with other companies for business and trend analysis (so sharing data with Jumpshot).
If we had made the choice in the past (when it covered both) not to allow data sharing with a third party (globally), this should continue to be the case for both regardless of the use made of it  (regardless of EULA).
Otherwise, there is no point in proposing these choices in privacy UI and especially do not write here that before it covered both.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: MuuGi on August 17, 2019, 03:31:11 PM
Are sure the internet connection is fine?? because i just updated 8 of my workplace computers and it was just fine

For sure no problems with the internet  :D man I would notice it in the first second my internet lagged or something.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Lord_Ami on August 17, 2019, 06:51:13 PM
Could you comment on why AVG IS beta still tries to connect to analytics.ff.avast.com?
I have turned off all data sharing under Privacy options, yet it still tries to connect to this particular domain??
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 17, 2019, 07:25:53 PM
Could you comment on why AVG IS beta still tries to connect to analytics.ff.avast.com?
I have turned off all data sharing under Privacy options, yet it still tries to connect to this particular domain??
-> https://support.avg.com
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: barry100 on August 18, 2019, 01:51:12 AM
has anyone had issues with Mail Shield since this new upgrade as since then Mail Shield will not stay on.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on August 18, 2019, 04:39:28 PM
has anyone had issues with Mail Shield since this new upgrade as since then Mail Shield will not stay on.
@barry100,
I have not had any problems with mail shield since update (avast free 19.7).
Which version of Avast are you using?
Which operating system? (e.g. Win10 1903)
Which mail client are you using?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 18, 2019, 06:58:36 PM
guys what is Avast remedation exe??i think i just noticed it
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 18, 2019, 07:01:10 PM
https://www.file.net/process/wsc_proxy.exe.html (https://www.file.net/process/wsc_proxy.exe.html)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 18, 2019, 07:12:48 PM
https://www.file.net/process/wsc_proxy.exe.html (https://www.file.net/process/wsc_proxy.exe.html)

Bob no not wsc but avast remediation exe .. or it the same thing??
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 18, 2019, 07:15:57 PM
https://www.file.net/process/wsc_proxy.exe.html (https://www.file.net/process/wsc_proxy.exe.html)

Bob no not wsc but avast remediation exe .. or it the same thing??
Did you read the article?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: EmoHobo on August 18, 2019, 10:33:49 PM
Should overseer be running like all the time?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: barry100 on August 19, 2019, 12:11:21 AM
i am using 19.7.2388 avast premium security
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: zony on August 19, 2019, 03:44:12 AM
I installed avast free on the system. Now often popping up the message that the license has expired, click to activate the license again. But after many clicks, I found that it is not a free version. If you do not accept the 60-day trial, the license is still invalid.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: OrdosAlpha on August 19, 2019, 05:12:04 PM
Just updated, and like others have reported, the newly added checkbox was auto-checked. I've always had data sharing unchecked, especially 3rd party. I even double checked they were unchecked prior to the upgrade. That is some shady shit.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: spoony_bard on August 19, 2019, 06:23:09 PM
So.... any idea why PING.EXE and TRACERT.EXE are running on startup with the new avast update?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 11:23:12 AM
Isn't it curious how there isn't any response from Avast all of a sudden?  ???
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 20, 2019, 01:49:39 PM
Hi guys, this recent separation of data-sharing consents seems to be upsetting some members of the community so we decided to amend the way the new checkboxes in settings behaves. Thanks for expressing your opinions - that's why we are actually discussing this stuff with you here.

For those users who previously had this option Allow usage data to be shared with 3rd parties for analytics turned OFF,
BOTH new checkboxes that came into existence after splitting the consents would be turned OFF  (not just the business/marketing one as up until now).
- Allow usage data to be shared with 3rd parties for analysis of product performance and usage
- Allow usage data to be shared with 3rd parties for analysis and trends, business and marketing


Version 19.7 is not spread yet, only few percents of users have it. The absolute majority of users would be migrated next week and by then the fix will be applied.

And as said before, all new users/installs are explicitly made aware of the usage data tracking - we always were and we always will be transparent about the data collection in the post-install flow.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 20, 2019, 01:53:00 PM
As this is the official topic for this update, I'd like to restate my unhappiness that I expressed in the unofficial thread last night. In this version nothing has been done about either the specific issue of the firewall blocking the inbuilt Windows 10 Miracast screen casting feature, or the more general issue of ad hoc networks...

Hi, thanks for flagging, we are looking into this.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 03:13:39 PM
Hi guys, this recent separation of data-sharing consents seems to be upsetting some members of the community

The separation isn't what upsets us. It is the fact that denied consent is not respected. And that you then lied about here. Explicitly. I would like you to address your untruthfulness and how you, and Avast, will strive to do better in the future.

Quote
Thanks for expressing your opinions - that's why we are actually discussing this stuff with you here.

We are only discussing things because I flagged Avasts shady behavior. Avast kept quiet and then had you lie when it could not be ignored anymore.

Quote
Version 19.7 is not spread yet, only few percents of users have it. The absolute majority of users would be migrated next week and by then the fix will be applied.

So this means a fix isn't in place yet, and all installs and upgrades currently happening will have this checkbox still checked despite user privacy choices?  :o

Quote
And as said before, all new users/installs are explicitly made aware of the usage data tracking - we always were and we always will be transparent about the data collection in the post-install flow.

Existing installs however will be kept blissfully ignorant about how Avast does not respect their privacy choices when a change like this is rolled out. Nice!  ::)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on August 20, 2019, 03:19:09 PM
Hi guys, this recent separation of data-sharing consents seems to be upsetting some members of the community so we decided to amend the way the new checkboxes in settings behaves. Thanks for expressing your opinions - that's why we are actually discussing this stuff with you here.

For those users who previously had this option Allow usage data to be shared with 3rd parties for analytics turned OFF,
BOTH new checkboxes that came into existence after splitting the consents would be turned OFF  (not just the business/marketing one as up until now).
- Allow usage data to be shared with 3rd parties for analysis of product performance and usage
- Allow usage data to be shared with 3rd parties for analysis and trends, business and marketing


Version 19.7 is not spread yet, only few percents of users have it. The absolute majority of users would be migrated next week and by then the fix will be applied.

And as said before, all new users/installs are explicitly made aware of the usage data tracking - we always were and we always will be transparent about the data collection in the post-install flow.

@benko,
Will the "Learn more..." screen linked to Data settings (or is it Personal Privacy settings) also going to be updated at same time, to explain the function of the tick boxes. Currently this help screen is out of date.
Ref my post: https://forum.avast.com/index.php?topic=228892.msg1515887#msg1515887

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 20, 2019, 04:26:28 PM
The separation isn't what upsets us. It is the fact that denied consent is not respected. And that you then lied about here. Explicitly. I would like you to address your untruthfulness and how you, and Avast, will strive to do better in the future...

I was having an open discussion with all of you from the very beginning and I did not lie once. Please read the conversation again if needed. From the very beginning, I acknowledged that for the business/marketing data-sharing we mirrored the previous user choice, for program usage (the newly separated one) we went for ON for default for everyone. Several people in the discussion complained that data sharing should be strictly in opt-in mode and how shady and evasive Avast is about it - for those, I listed the screen that shows how do we very openly inform people about data tracking during installation (fresh installs - that's where the misunderstanding might be coming from. I never claimed you should have seen that screen while updating the AV.) And then I basically said you are making a fair point about current users and we are amending the way the new data-consent checkbox behaves. The fix will be applied as soon as possible, even before the migration begins. And yet it seems there's no way of pleasing you and you are determined to call me a liar till the end of days - so I will park it here. Cheers :)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: reddyshyam on August 20, 2019, 04:27:50 PM
Just received an update which required reboot and all good after reboot.

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 20, 2019, 04:30:46 PM
Will the "Learn more..." screen linked to Data settings (or is it Personal Privacy settings) also going to be updated at same time, to explain the function of the tick boxes. Currently this help screen is out of date. Ref my post: https://forum.avast.com/index.php?topic=228892.msg1515887#msg1515887

Yep, it is being worked on and we will update this soon as well.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 05:09:22 PM
I was having an open discussion with all of you from the very beginning and I did not lie once.

You did lie. I will quote you:

Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

This is patently untrue. As has been demonstrated by several users.

That you do not admit this is very troubling. It means you are not trustworthy in your communication with users here on the forum. We cannot be sure that what you say is in fact true. The mere fact that Avast will amend what the new checkbox defaults to when the other boxes are unchecked shows your statement was incorrect. I want you to admit that you misinformed us, told an untruth, and will do better in the future. Otherwise why would anyone ever believe anything you say again?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: reddyshyam on August 20, 2019, 05:15:51 PM
I was having an open discussion with all of you from the very beginning and I did not lie once.

You did lie. I will quote you:

Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

This is patently untrue. As has been demonstrated by several users.

That you do not admit this is very troubling. It means you are not trustworthy in your communication with users here on the forum. We cannot be sure that what you say is in fact true. The mere fact that Avast will amend what the new checkbox defaults to when the other boxes are unchecked shows your statement was incorrect. I want you to admit that you misinformed us, told an untruth, and will do better in the future. Otherwise why would anyone ever believe anything you say again?

Hi buddy, please go easy. The point is made, users reading here have made the changes already, new upgrades will be unchecked. I am sure those who upgraded and aren't aware, will be force unchecked with an update.

We are all humans and should allow a little buffer for errors. :)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 05:22:19 PM
The point is that the error has to be admitted. If Benko truly believes he has done nothing wrong, he had not learned from his mistake. Which means we can expect more such misinformation in the future, making the forum pretty much useless. I want him, and Avast, to do better. As I have said before.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 20, 2019, 05:22:28 PM
I was having an open discussion with all of you from the very beginning and I did not lie once.

You did lie. I will quote you:

Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

This is patently untrue. As has been demonstrated by several users.

That you do not admit this is very troubling. It means you are not trustworthy in your communication with users here on the forum. We cannot be sure that what you say is in fact true. The mere fact that Avast will amend what the new checkbox defaults to when the other boxes are unchecked shows your statement was incorrect. I want you to admit that you misinformed us, told an untruth, and will do better in the future. Otherwise why would anyone ever believe anything you say again?

Gives us all a break and get over it.....move on!

The Premise that data is safe from collection is fallacious.
If you're on the Internet "all data" is mined regardless of settings.

It appears to me that Avast is willing to engage in discourse around data collection issues, something that in my many years of PC use, is simply not done with any other Security Software. And I've tested and used many different products.
Data Collection is done by every OS ever developed including "all" 3rd party software installations
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 05:36:18 PM
I will either get the admission or I will endeavor to add a disclaimer to all threads he replies in about his posts possibly containing misinformation. And that he doesn't seem to care. If you speak for the company, you strive to make sure your statements are correct. And if you mess it up, which can happen, you readily admit it and promise betterment. You DO NOT downplay it. Unless you want to be known as the guy you can't trust. He can suit himself.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 20, 2019, 05:39:48 PM
Could you comment on why AVG IS beta still tries to connect to analytics.ff.avast.com?
I have turned off all data sharing under Privacy options, yet it still tries to connect to this particular domain??

Various checkboxes in the privacy settings are minimizing what is being sent and shared (to either 3rd party or our proprietary analytics tools) and what can we do with this data (see the user policy). But even though you'd have all checkboxes off - there's no way of cutting loose completely - some data we simply do require in order to function properly.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 06:10:40 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 20, 2019, 06:27:19 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.
Enough of this abuse. Your question has been more than answered.
Even if you don't like the answer, it was answered. Move on. If you can't move on, move over.
It's a simple choice. Stop polluting this forum and threat.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 20, 2019, 06:30:14 PM

You did lie. I will quote you:

Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version.

This is patently untrue. As has been demonstrated by several users. That you do not admit this is very troubling. It means you are not trustworthy in your communication with users here on the forum. We cannot be sure that what you say is in fact true... Otherwise why would anyone ever believe anything you say again?

You are taking this one sentence out of context. What I have written in the very original post [https://forum.avast.com/index.php?topic=228911.msg1515948#msg1515948]
was basically this:

= there used to be 1 checkbox to cover 2 things.
When separating them, we kept one of the new ones OFF
("respecting the choice that the user has done in the past regarding the Jumpshot data sharing (now called Allow usage data to be shared with 3rd parties for analysis and trends, business and marketing)")
and the second was set ON by default for all.
("We decided to put the GA tracking checkbox (now called Allow usage data to be shared with 3rd parties for analysis of product performance and usage) as checked by default ")


In the following post [https://forum.avast.com/index.php?topic=228911.msg1515972#msg1515972]
I was digging into the difference between these two. The sentence you quoted "Again - if you opted out of this any time before, we are respecting your very decision even after splitting the consent in settings in this latest version" was related to business and marketing purposes data sharing, the letter one I was describing.

I can gladly say we have reviewed the approach after users here flagged it, I can happily admit if I do (or a company does) a mistake, I can suppose we are in disagreement because we misunderstood ourselves in the writing... but I couldn't admit I was willingly lying when I was not - just to please you - sorry. At this point we must be boring the hell out of all other people here - so once again, thanks for engaging in the discussion, the amended product behavior is in the making and will be released soon.

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 06:36:39 PM
Enough of this abuse. Your question has been more than answered.

You do not dictate my speech or what the content of this thread is. I will continue to check if the announced amendment wil actually happen. If you don't like that, move on or move over ;)

but I couldn't admit I was willingly lying when I was not - just to please you - sorry.

"willingly" was never a factor.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 20, 2019, 06:40:22 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.

Not True
Just Upgraded and Reboot shows this. No checked Boxes. UI 1.0.400
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Rundvleeskroket on August 20, 2019, 06:41:20 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.

Not True
Just Upgraded and Reboot shows this. No checked Boxes.


I redid the whole upgrade just before my post, and it DID show the third checkbox checked. So...

This is for Avast Free. I can't speak to paid versions.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: EmoHobo on August 20, 2019, 07:12:05 PM
Should overseer be running like all the time?

So.... any idea why PING.EXE and TRACERT.EXE are running on startup with the new avast update?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 20, 2019, 08:32:08 PM
Enough of this abuse. Your question has been more than answered.

You do not dictate my speech or what the content of this thread is. I will continue to check if the announced amendment wil actually happen. If you don't like that, move on or move over ;)

but I couldn't admit I was willingly lying when I was not - just to please you - sorry.

"willingly" was never a factor.
Start your own topic and stop polutting this one.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: spoony_bard on August 20, 2019, 10:38:05 PM
A bunch of posts back and forth on the same issue over and over, meanwhile EmoHobo and I politely ask about programs running on startup and we get ignored.  ???
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 20, 2019, 10:43:07 PM
A bunch of posts back and forth on the same issue over and over, meanwhile EmoHobo and I politely ask about programs running on startup and we get ignored.  ???
Reported to Avast hope that helps get this topic back on topic.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: spoony_bard on August 20, 2019, 11:03:35 PM
To reiterate:

After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?

I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Edit: Just to silence the voice in my head, did a full virus scan and came back totally clean.

YES. I was just about to post about this. I did a thorough boot-time scan and separate malware scan. Then I did a system restore to before the last MS updates and some other updates. After [reinstalling] every one thing I rebooted and those programs did not start. Then as soon as I updated avast again those popped up. I think I saw NETSTAT.EXE on startup too but it was gone from the task manager too quickly to be sure. All of them were in all caps like that too. From what I googled they are legitimate programs in the system32 folder, but are supposed to be manually started by the user if needed. I would like to know what the issue is.

Using avast free on W7 Home Premium with SP1.

W7 64 bit for both of us it seems.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: EmoHobo on August 20, 2019, 11:14:27 PM
To reiterate:

After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?

I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Edit: Just to silence the voice in my head, did a full virus scan and came back totally clean.

YES. I was just about to post about this. I did a thorough boot-time scan and separate malware scan. Then I did a system restore to before the last MS updates and some other updates. After [reinstalling] every one thing I rebooted and those programs did not start. Then as soon as I updated avast again those popped up. I think I saw NETSTAT.EXE on startup too but it was gone from the task manager too quickly to be sure. All of them were in all caps like that too. From what I googled they are legitimate programs in the system32 folder, but are supposed to be manually started by the user if needed. I would like to know what the issue is.

Using avast free on W7 Home Premium with SP1.

W7 64 bit for both of us it seems.
I wonder if that is the key factor here.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: TheOwner on August 21, 2019, 12:30:18 AM
How can i delete detection under new notification center? Btw why you push new notification center update if is not localised?
The same is about subscriptions menu (not translated). I use Czech language.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Dumper on August 21, 2019, 10:36:56 AM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.

Not True
Just Upgraded and Reboot shows this. No checked Boxes.


I redid the whole upgrade just before my post, and it DID show the third checkbox checked. So...

This is for Avast Free. I can't speak to paid versions.

I just updated and the third checkbox was checked for me, too. I always check these settings after updating as this is not the first time it has happened.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: madi4 on August 21, 2019, 11:23:07 AM
Can someone tell me how to clear notificstions please onthis new version?
I got an update which changed the notification section of the interface and in the past i could clear/dismiss notifications whereas now i see no way of doing this
Thank you
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: petr blatny on August 21, 2019, 11:57:16 AM
Hello madi4

idea for new notification center was: 3 categories
1. Alerts = new items, needs user attention
2. Activities = solved items: scan where user saw results, or items where user clicked on Got it button. This can be supposed as dismiss. We are reconsidering the name for this one - for example history can be a better name...
3. Ignored Issues = hope this one is clear. In same cases you can select an item to be ignored
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: petr blatny on August 21, 2019, 12:01:54 PM
How can i delete detection under new notification center? Btw why you push new notification center update if is not localised?
The same is about subscriptions menu (not translated). I use Czech language.

Hello TheOwner

idea for new notification center was: 3 categories
1. Alerts = new items, needs user attention
2. Activities = solved items: scan where user saw results, or items where user clicked on Got it button. This can be supposed as dismiss. We are reconsidering the name for this one - for example history can be a better name...
3. Ignored Issues = hope this one is clear. In same cases you can select an item to be ignored
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: zay on August 21, 2019, 02:01:38 PM
So this explains what is the new notification area,but does not answer the problem

I have the same question ,how do we clear these notifications from the list.The old interface allowed to dismiss and this will clear the issues
Now you say this is called history,but how do we clear this from the list? Why did you change something that worked before but now seems not possible to do?

p.s what on earth is with these verification letters before being able to post?Are they hieroglyphics or what?
If you need to implement this then please at least make them readable,it has taken 6 attempts to post this and i think i got it in thend by complete luck
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Cyberdom on August 21, 2019, 02:14:12 PM
The same is about subscriptions menu (not translated). I use Czech language.
Same on my side. Some terms in the notifications and in the "My subscriptions" section are not translated. I use the French language.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: petr blatny on August 21, 2019, 02:48:24 PM
So this explains what is the new notification area,but does not answer the problem

I have the same question ,how do we clear these notifications from the list.The old interface allowed to dismiss and this will clear the issues
Now you say this is called history,but how do we clear this from the list? Why did you change something that worked before but now seems not possible to do?

p.s what on earth is with these verification letters before being able to post?Are they hieroglyphics or what?
If you need to implement this then please at least make them readable,it has taken 6 attempts to post this and i think i got it in thend by complete luck

Hello Zay,
right now it is not possible to clear history/activities. Thanks to this feedback we are reworking it again.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 21, 2019, 04:30:29 PM
So this explains what is the new notification area,but does not answer the problem

I have the same question ,how do we clear these notifications from the list.The old interface allowed to dismiss and this will clear the issues
Now you say this is called history,but how do we clear this from the list? Why did you change something that worked before but now seems not possible to do?

p.s what on earth is with these verification letters before being able to post?Are they hieroglyphics or what?
If you need to implement this then please at least make them readable,it has taken 6 attempts to post this and i think i got it in thend by complete luck

Hi
The Captcha is only for the first 3 posts. This is for Spam bot protection
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 21, 2019, 05:38:00 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.

Not True
Just Upgraded and Reboot shows this. No checked Boxes.


I redid the whole upgrade just before my post, and it DID show the third checkbox checked. So...

This is for Avast Free. I can't speak to paid versions.

I just updated and the third checkbox was checked for me, too. I always check these settings after updating as this is not the first time it has happened.

I'm curious, Are you using Avast Free or a Paid-for version?
I updated on Avast Premium and no boxes were checked
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Dumper on August 21, 2019, 07:38:45 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.

Not True
Just Upgraded and Reboot shows this. No checked Boxes.


I redid the whole upgrade just before my post, and it DID show the third checkbox checked. So...

This is for Avast Free. I can't speak to paid versions.

I just updated and the third checkbox was checked for me, too. I always check these settings after updating as this is not the first time it has happened.

I'm curious, Are you using Avast Free or a Paid-for version?
I updated on Avast Premium and no boxes were checked

I'm using Avast Free.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 21, 2019, 08:33:43 PM
The current situation is that the third checkbox is still created and checked by default after upgrade.

I will check this again in a few days.

Not True
Just Upgraded and Reboot shows this. No checked Boxes.


I redid the whole upgrade just before my post, and it DID show the third checkbox checked. So...

This is for Avast Free. I can't speak to paid versions.

I just updated and the third checkbox was checked for me, too. I always check these settings after updating as this is not the first time it has happened.

I'm curious, Are you using Avast Free or a Paid-for version?
I updated on Avast Premium and no boxes were checked

I'm using Avast Free.

That interesting.
Other users running Avast Free are experiencing 3rd box checked however Myself running Avast Premium after update don't see any boxes checked.
coincidence?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: aryo on August 21, 2019, 11:23:11 PM
I'm trying to download from http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe but the file doesn't exist. Please advice.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 22, 2019, 12:11:14 AM
I'm trying to download from http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe but the file doesn't exist. Please advice.

The file exists and I have just downloaded it using the link you gave.

What error/s are you getting (a screenshot might help) ?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: aryo on August 22, 2019, 02:45:36 AM
It shown in browser:

Hmm, we can't reach this page.

Try this
•Make sure you’ve got the right web address: http://files.avast.com
•Refresh the page
•Search for what you want
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 22, 2019, 03:03:19 AM
It shown in browser:

Hmm, we can't reach this page.

Try this
•Make sure you’ve got the right web address: http://files.avast.com (http://files.avast.com)
•Refresh the page
•Search for what you want
Are you using any blockers? Try a different browser. No problem here with the Chrome browser.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: aryo on August 22, 2019, 03:43:02 AM
I try to download using Chrome and Download Manager and the result still the same. The server has no respon which causing timeout.

I also try to download using 2 different computer and the result is still the same.

Is it maybe the service provider in my Country blocking the acccess, so is there any alternative link I can use to download the file.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 22, 2019, 09:12:32 AM
I try to download using Chrome and Download Manager and the result still the same. The server has no respon which causing timeout.

I also try to download using 2 different computer and the result is still the same.

Is it maybe the service provider in my Country blocking the acccess, so is there any alternative link I can use to download the file.
That is a possibility depending on your country.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: zay on August 22, 2019, 12:49:26 PM


Hi
The Captcha is only for the first 3 posts. This is for Spam bot protection

Thanks i understand this,but at least make it readable,some of the letters are just garbled into the background and a few mm tall and unreadable
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: zay on August 22, 2019, 12:54:05 PM
So this explains what is the new notification area,but does not answer the problem

I have the same question ,how do we clear these notifications from the list.The old interface allowed to dismiss and this will clear the issues
Now you say this is called history,but how do we clear this from the list? Why did you change something that worked before but now seems not possible to do?

p.s what on earth is with these verification letters before being able to post?Are they hieroglyphics or what?
If you need to implement this then please at least make them readable,it has taken 6 attempts to post this and i think i got it in thend by complete luck

Hello Zay,
right now it is not possible to clear history/activities. Thanks to this feedback we are reworking it again.

Thanks i hope you will rework it to be able to clear the list as it was before.It makes no sense to have a list of "history" that we are unable to clear once we have read it.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: MuuGi on August 22, 2019, 06:27:26 PM
Can't update, it just runs for a minute saying installing the update, after that red text 'Something went wrong and the update failed. Try again.' Currently having v. 19.6.2383 -  19.6.4546.517.

Still not working, you can't update the program, gives the same 'Something went wrong...' message everytime. When is it gonna get fixed..

Virus db updates have been working normally again.

edit: got it working, finally. seems that windows update broke the firewall and it couldn't update settings for new programs anymore.  sorry for blaming avast with this one. should have guessed it has something to do with the windows update once again.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 22, 2019, 06:57:05 PM
If it fails then please use the above mentioned links ..

or Try repairing your current version then try to update via ui again ..hope it work though
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 22, 2019, 09:55:03 PM
Can't update, it just runs for a minute saying installing the update, after that red text 'Something went wrong and the update failed. Try again.' Currently having v. 19.6.2383 -  19.6.4546.517.

Still not working, you can't update the program, gives the same 'Something went wrong...' message everytime. When is it gonna get fixed..

Virus db updates have been working normally again.
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: benko on August 23, 2019, 01:51:52 PM
Hi, just a quick note that:
- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now.
- Privacy policy documentation was updated
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on August 23, 2019, 03:56:11 PM
Thanks benko for the information update. :)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 23, 2019, 05:26:42 PM
Hi, just a quick note that:
- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now.
- Privacy policy documentation was updated

I'm unconventional and use the offline installer with my Ethernet device disabled during the install to update Avast! (free).  Do the offline installer versions get updated to the "latest version" in this sort of situation?  What I get when I download now compares the same with my original download earlier.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 23, 2019, 05:36:14 PM
Whilst it is called an off-line installer, that can depend on your OS as there are different elements that may require an on-line connection.  Even if using the so called off-line installation file.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Robert_M on August 23, 2019, 06:07:56 PM
After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?
I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Any info?
I'm sitting on Win7-64, so for now just disabled avast update and waiting for answer.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 23, 2019, 06:27:21 PM
After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?
I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Any info?
I'm sitting on Win7-64, so for now just disabled avast update and waiting for answer.

Havent seen those only noticed remedation.exe  am on Win 10 1903
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 23, 2019, 06:54:46 PM
After this update upon startup PING.EXE and TRACERT.EXE both run at startup, is this happening to anyone else?
I'm running a Windows 7 64bit machine and have never witnessed this until after I updated today.

Any info?
I'm sitting on Win7-64, so for now just disabled avast update and waiting for answer.

Taking a wild stab in the dark, but avast does checks to ensure no DNS hijacking.  I don't know how exactly they do this, but ping and tracert be a possible method.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: NDboots on August 23, 2019, 10:22:30 PM
I just made the mistake of installing Avast Premium Security yesterday on home built desktop PC with Windows 10 Pro and that was a big mistake.  How can I go back to the previous version?

These are the issues I have so far:

1. On the reboot after install it hung forever. It took several attempts of rebooting to get the machine going again. 
2. Now, unless I keep pressing the F8 key numerous times during bootup, my MS USB keyboard will not function after bootup, is not shown in Control Panel devises, and cannot be found when search for, but the "on light is green" so it gets power, just not there. Even if I try all the USB plugs.  But if I keep pressing the F8 key during startup then the keyboard works.  Go figure that one!
3. I no longer can access my 3 remote analog security cams on DVR. They require the old browser IE and ActiveX to view on a PC.  Yes, I went into Avast and checked IE Browser and all Cam related apps I could see listed as approved apps.  ActiveX was not on the list to check though.  Yes, I went into the browser security and rechecked the ActiveX items that mysteriously became unchecked.   Yes, I stuck in the URL's of my cameras into Avast to allow those URL's, as well as in the browsers security settings as safe URL's too!  Yes, I cleared the browser cache.  No, the activeX software still will not open when I put in the URL's of my camera's into IE.  I'm NOT HAPPY THAT I CANNOT MONITOR PROPERTY FROM MY PC NOW SINCE THE NEW AVAST ULTIMATE INSTALL!
4. I ran "sfc /scannow" and that did not fix anything. I haven't run all my software yet to find if other issues, but these issues are plenty annoying enough so far, and I would like to go back to previous version of Avast, as not so buggy. How do I do that???
5. I also hate this forum security Verification letters, they are way to blurred out to read, and the "Listen to the letters" does not indicate if caps or not!  So, it takes multiple attempts to post anything!!!
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 23, 2019, 11:41:21 PM
I just made the mistake of installing Avast Premium Security yesterday on home built desktop PC with Windows 10 Pro and that was a big mistake.  How can I go back to the previous version?

These are the issues I have so far:

1. On the reboot after install it hung forever. It took several attempts of rebooting to get the machine going again. 
2. Now, unless I keep pressing the F8 key numerous times during bootup, my MS USB keyboard will not function after bootup, is not shown in Control Panel devises, and cannot be found when search for, but the "on light is green" so it gets power, just not there. Even if I try all the USB plugs.  But if I keep pressing the F8 key during startup then the keyboard works.  Go figure that one!
3. I no longer can access my 3 remote analog security cams on DVR. They require the old browser IE and ActiveX to view on a PC.  Yes, I went into Avast and checked IE Browser and all Cam related apps I could see listed as approved apps.  ActiveX was not on the list to check though.  Yes, I went into the browser security and rechecked the ActiveX items that mysteriously became unchecked.   Yes, I stuck in the URL's of my cameras into Avast to allow those URL's, as well as in the browsers security settings as safe URL's too!  Yes, I cleared the browser cache.  No, the activeX software still will not open when I put in the URL's of my camera's into IE.  I'm NOT HAPPY THAT I CANNOT MONITOR PROPERTY FROM MY PC NOW SINCE THE NEW AVAST ULTIMATE INSTALL!
4. I ran "sfc /scannow" and that did not fix anything. I haven't run all my software yet to find if other issues, but these issues are plenty annoying enough so far, and I would like to go back to previous version of Avast, as not so buggy. How do I do that???
5. I also hate this forum security Verification letters, they are way to blurred out to read, and the "Listen to the letters" does not indicate if caps or not!  So, it takes multiple attempts to post anything!!!
Security verification is there for the first 3 posts to prevent spammers.
Make sure your firewall setting is set to private.
You can also try the following: Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: TheOwner on August 24, 2019, 12:34:55 AM
For me new notification center is gone and i have old one. What happened?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 24, 2019, 12:39:25 AM
For me new notification center is gone and i have old one. What happened?
Since I'm beta testing Omni, it's totally new. :)
(https://screencast-o-matic.com/screenshots/u/Lh/1566599892176-57675.png)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 24, 2019, 05:00:12 AM
For me new notification center is gone and i have old one. What happened?
Which UI version..?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: MaxLV on August 24, 2019, 08:01:57 AM
Hello, please do welcome Avast version 19.7
(19.7.2388)

What's exciting here that we have officially launched the new Antivirus portfolio, effectively sun-setting Pro, Internet Security, and Premier while replacing it with Premium Security. In a nutshell, this means that from now on, all paid AV features are available to all AV customers (yey!) and there are no more paid AV tiers. And we have this in Single and Multi-Device flavors. Multi-Device subscription is supporting platforms: Win, Mac OS, iOS and Android.

I updated all three of my computers to Premium Security earlier in the week (from the update message in the Avast update screen). All three updated successfully without any problems.

However since then all three computers are randomly getting a pop up alert from Avast saying that Avast Premium is updating the security settings (2 - 3 times a day) and about 25% of the time saying Avast needs to restart the computer...

I've checked the Avast 'About' screen when this happens and sometimes it's saying it's Avast Internet Security, and other times it says it's Avast Premium Security.

I'm running Windows 10 64 bit, and paid for Subscription.

Has anyone else had this issue?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 24, 2019, 08:45:02 AM
Has anyone else had this issue?
You're not alone, see:

https://forum.avast.com/index.php?topic=229022.0
https://forum.avast.com/index.php?topic=229035.0
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 24, 2019, 10:31:55 AM
Whilst it is called an off-line installer, that can depend on your OS as there are different elements that may require an on-line connection.  Even if using the so called off-line installation file.

If you're talking to me, I have seen that start to happen with Windows Vista at some point, failing the install.  I have not had any issue with other Windows versions, including my current Windows 10 Pro.  I'm talking about disabling my Ethernet hardware device via Device Manager.  This gives the red "x" on the Network Notification Area icon indicating no Internet access.  Such disabling also "sticks" over reboots; the device has to be explicitly enabled to get Internet access back.  So, I think my question about whether the off-line installers are being handled when there are "minor" updates to a version still stands.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Cyberdom on August 24, 2019, 11:24:16 AM
For me new notification center is gone and i have old one. What happened?
Same on my side with Avast Free Antivirus.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Robert_M on August 24, 2019, 03:59:52 PM
I'm testing last update. Looks like avast is going back to need for making account and renew license every year (for avast free).

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 24, 2019, 04:40:14 PM
I'm testing last update. Looks like avast is going back to need for making account and renew license every year (for avast free).
This may be of help, https://youtu.be/Gdf-U45nrQc
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 24, 2019, 05:14:15 PM
Whilst it is called an off-line installer, that can depend on your OS as there are different elements that may require an on-line connection.  Even if using the so called off-line installation file.

If you're talking to me, I have seen that start to happen with Windows Vista at some point, failing the install.  I have not had any issue with other Windows versions, including my current Windows 10 Pro.  I'm talking about disabling my Ethernet hardware device via Device Manager.  This gives the red "x" on the Network Notification Area icon indicating no Internet access.  Such disabling also "sticks" over reboots; the device has to be explicitly enabled to get Internet access back.  So, I think my question about whether the off-line installers are being handled when there are "minor" updates to a version still stands.

I was as my post was directly below yours, if it wasn't I would quote the text I was referring to.

Ordinarily the off-line contains all you would need, but XP/Vista lack a function in later OSes and Avast would have to pack two separate modules to carer for that and they are big.  During installation, it goes on-line and downloads that function/module, it can't do that if you aren't on-line.

I don't know why you would use the off-line installer for a 'minor' update to a program version when you could simply use the in program update function.   Not sure what you would consider a 'minor' update to a program version. Also if that minor update relates to an Avast installation on XP/Vista then this is highly unlikely given it has reached end of support.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 24, 2019, 05:36:38 PM
For me new notification center is gone and i have old one. What happened?
Same on my side with Avast Free Antivirus.
Same question as in Reply #120.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Cyberdom on August 24, 2019, 05:50:30 PM
I have version 1.0.402.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 24, 2019, 06:03:33 PM
I have version 1.0.402.
OK, I'm on UI 403 and see/get this.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 24, 2019, 06:08:17 PM
I have version 1.0.402.
OK, I'm on UI 403 and see/get this.
Are you a Beta Tester or that UI has officially been released? because i seem to be on 402 with old notification center
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 24, 2019, 06:09:44 PM
I have version 1.0.402.
OK, I'm on UI 403 and see/get this.
Are you a Beta Tester or that UI has officially been released? because i seem to be on 402 with old notification center
Yep, I'm on beta channel.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Cyberdom on August 24, 2019, 06:12:10 PM
OK, thanks for the precision.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on August 24, 2019, 06:13:20 PM
The we all need to wait for the official release .... Because changes are only on the Beta Channel not the Official Release
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 24, 2019, 06:14:37 PM
OK, thanks for the precision.
You're welcome.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 25, 2019, 01:13:41 AM
Whilst it is called an off-line installer, that can depend on your OS as there are different elements that may require an on-line connection.  Even if using the so called off-line installation file.

If you're talking to me, I have seen that start to happen with Windows Vista at some point, failing the install.  I have not had any issue with other Windows versions, including my current Windows 10 Pro.  I'm talking about disabling my Ethernet hardware device via Device Manager.  This gives the red "x" on the Network Notification Area icon indicating no Internet access.  Such disabling also "sticks" over reboots; the device has to be explicitly enabled to get Internet access back.  So, I think my question about whether the off-line installers are being handled when there are "minor" updates to a version still stands.

I was as my post was directly below yours, if it wasn't I would quote the text I was referring to.

Ordinarily the off-line contains all you would need, but XP/Vista lack a function in later OSes and Avast would have to pack two separate modules to carer for that and they are big.  During installation, it goes on-line and downloads that function/module, it can't do that if you aren't on-line.

I don't know why you would use the off-line installer for a 'minor' update to a program version when you could simply use the in program update function.   Not sure what you would consider a 'minor' update to a program version. Also if that minor update relates to an Avast installation on XP/Vista then this is highly unlikely given it has reached end of support.

I can explain my install methodology choice if you're really interested, but it's not something I'd recommend for most people, where convenience is pretty important.  XP/Vista is a red herring; I understand why "old" stuff can fall into that sort of situation and don't have a big issue with it at all, though calling the result an "off-line installer" is a bit off.  The concern is overlooking keeping the installers in sync, because that is the sort of thing that can happen when most of the focus is on the on-line paradigm, especially for the "minor" case.  By "minor," it was the notion that there was more than one version of 19.7 being referred to by the "latest" reference, apparently without thinking about the off-line installers.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on August 25, 2019, 03:05:24 AM
<snip quotes>

I can explain my install methodology choice if you're really interested, but it's not something I'd recommend for most people, where convenience is pretty important.  XP/Vista is a red herring; I understand why "old" stuff can fall into that sort of situation and don't have a big issue with it at all, though calling the result an "off-line installer" is a bit off. 

The concern is overlooking keeping the installers in sync, because that is the sort of thing that can happen when most of the focus is on the on-line paradigm, especially for the "minor" case.  By "minor," it was the notion that there was more than one version of 19.7 being referred to by the "latest" reference, apparently without thinking about the off-line installers.

Outside of those on the Avast beta stream, there has only been one regular program release for 19.7 (that is 19.7.2388), as in release through either the Avast UI program update or downloading (using the links at the top of this topic) either the full off-line or an on-line installation method.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 25, 2019, 10:14:39 PM
...Outside of those on the Avast beta stream, there has only been one regular program release for 19.7 (that is 19.7.2388), as in release through either the Avast UI program update or downloading (using the links at the top of this topic) either the full off-line or an on-line installation method.

Because I control when updates are installed and benko wrote:
...Version 19.7 is not spread yet, only few percents of users have it. The absolute majority of users would be migrated next week and by then the fix will be applied.....

I thought I should wait for an updated off-line installer, and when benko then wrote:
...- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now....

I assumed, evidently incorrectly, that this corrected "latest 19.7 version" had been pushed out to users; so I was concerned that the off-line installer appeared to be the same as when originally released.  I also assumed that if the "uncorrected" 19.7 version was installed, the new entry would be checked and subsequent updates would likely leave it checked.  (It's not impossible to do something like keeping track of the last manually-set value so a later version could take that into account.)

Anyway, I have since unchecked the old combined entry (was checked due to my indifference, e.g. opt out had succeeded in leaving it set previously); then applied the off-line installer I had in hand.  The new checkbox was indeed checked as expected.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on August 26, 2019, 09:37:42 AM
Has anyone else had this issue?
You're not alone, see:

https://forum.avast.com/index.php?topic=229022.0
https://forum.avast.com/index.php?topic=229035.0
-> https://forum.avast.com/index.php?topic=229022.msg1517073#msg1517073
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: NDboots on August 26, 2019, 11:36:35 PM
I just made the mistake of installing Avast Premium Security yesterday on home built desktop PC with Windows 10 Pro and that was a big mistake.  How can I go back to the previous version?

These are the issues I have so far:

1. On the reboot after install it hung forever. It took several attempts of rebooting to get the machine going again. 
2. Now, unless I keep pressing the F8 key numerous times during bootup, my MS USB keyboard will not function after bootup, is not shown in Control Panel devises, and cannot be found when search for, but the "on light is green" so it gets power, just not there. Even if I try all the USB plugs.  But if I keep pressing the F8 key during startup then the keyboard works.  Go figure that one!
3. I no longer can access my 3 remote analog security cams on DVR. They require the old browser IE and ActiveX to view on a PC.  Yes, I went into Avast and checked IE Browser and all Cam related apps I could see listed as approved apps.  ActiveX was not on the list to check though.  Yes, I went into the browser security and rechecked the ActiveX items that mysteriously became unchecked.   Yes, I stuck in the URL's of my cameras into Avast to allow those URL's, as well as in the browsers security settings as safe URL's too!  Yes, I cleared the browser cache.  No, the activeX software still will not open when I put in the URL's of my camera's into IE.  I'm NOT HAPPY THAT I CANNOT MONITOR PROPERTY FROM MY PC NOW SINCE THE NEW AVAST ULTIMATE INSTALL!
4. I ran "sfc /scannow" and that did not fix anything. I haven't run all my software yet to find if other issues, but these issues are plenty annoying enough so far, and I would like to go back to previous version of Avast, as not so buggy. How do I do that???
5. I also hate this forum security Verification letters, they are way to blurred out to read, and the "Listen to the letters" does not indicate if caps or not!  So, it takes multiple attempts to post anything!!!
Security verification is there for the first 3 posts to prevent spammers.
Make sure your firewall setting is set to private.
You can also try the following: Repair & Clean Install of Avast -> https://goo.gl/t7aJGq

Thanks for link, but can I do that while it's now stuck on most of the day so far with: "Your Avast is activating advanced security features"?  And there is no "-", so if I "X" out will it go back to perpetual "Your Avast is activating advanced security features" when I reboot, like it does for others?  It's in my way otherwise!
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Sugram22 on August 27, 2019, 10:04:31 PM
strange i opened avast and it had 2 options ignore and restart, why does it ask restart if i didn't have any big update that needs restart? cant find any trace of update not avast under setting and not in control panel add or remove programs list
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 27, 2019, 10:46:28 PM
strange i opened avast and it had 2 options ignore and restart, why does it ask restart if i didn't have any big update that needs restart? cant find any trace of update not avast under setting and not in control panel add or remove programs list
Emergency update? I also needed to install my Avast Omni earlier today.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: mchain on August 28, 2019, 04:32:14 AM
strange i opened avast and it had 2 options ignore and restart, why does it ask restart if i didn't have any big update that needs restart? cant find any trace of update not avast under setting and not in control panel add or remove programs list
Maybe??:  https://forum.avast.com/index.php?topic=229022.0#lastPost (https://forum.avast.com/index.php?topic=229022.0#lastPost)  (See Reply #14.)
https://forum.avast.com/index.php?topic=229052.0 (https://forum.avast.com/index.php?topic=229052.0)
https://forum.avast.com/index.php?topic=229035.0 (https://forum.avast.com/index.php?topic=229035.0)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Calven Ket Ming on August 28, 2019, 08:33:53 AM
 :( :( :( after the new Avast system update... my computer become very slow....
AvastSvc.exe utilized a lot of my CPU resources and Memory ( 1,151,720K )....
Want to temporary turn off the Avast antivirus also cannot, click on the Avast logo.. the program cannot launch... like hang...
please rectified the problem asap...
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Sugram22 on August 28, 2019, 08:37:38 AM
strange i opened avast and it had 2 options ignore and restart, why does it ask restart if i didn't have any big update that needs restart? cant find any trace of update not avast under setting and not in control panel add or remove programs list
Emergency update? I also needed to install my Avast Omni earlier today.


if it updated it did it stealthy aromatically and i don't have auto update on in avast

virus definitions are up to date
Last update
aug 27 2019 

ur application is up to date
Last update
aug 15 2019

so only application updates avast own update shows aug 15

definitions updates never asked restart before

this are the reasons why i asked this question
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: fvmb on August 28, 2019, 01:24:21 PM
strange i opened avast and it had 2 options ignore and restart, why does it ask restart if i didn't have any big update that needs restart? cant find any trace of update not avast under setting and not in control panel add or remove programs list
Emergency update? I also needed to install my Avast Omni earlier today.


if it updated it did it stealthy aromatically and i don't have auto update on in avast

virus definitions are up to date
Last update
aug 27 2019 

ur application is up to date
Last update
aug 15 2019

so only application updates avast own update shows aug 15

definitions updates never asked restart before

this are the reasons why i asked this question


This happened with me too. As Sugram22 said never before vdp needed to restart pc, only if is an emergency update but this update normally needs to be present to user saying some info like if is a security update, like solving a CVE (Common Vulnerabilities and Exposures) and or something else. Can Avast update us on this, please?

Kind Regards,
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: avant-guvnor on August 28, 2019, 03:52:20 PM
Hi, just a quick note that:
- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now.
- Privacy policy documentation was updated

Are these changes, reflected in the Free offline installer:
http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 28, 2019, 04:22:36 PM
Hi, just a quick note that:
- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now.
- Privacy policy documentation was updated

Are these changes, reflected in the Free offline installer:
http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe)
You'll find the policy spelled out here:
https://www.avast.com/en-us/privacy-policy (https://www.avast.com/en-us/privacy-policy)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: avant-guvnor on August 28, 2019, 04:30:21 PM
Hi, just a quick note that:
- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now.
- Privacy policy documentation was updated

Are these changes, reflected in the Free offline installer:
http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe)
You'll find the policy spelled out here:
https://www.avast.com/en-us/privacy-policy (https://www.avast.com/en-us/privacy-policy)

Sorry, but I was hoping for a simple Yes or No answer.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: mchain on August 29, 2019, 12:35:29 AM
@ Sugram22
@ fvmb

Guys, please have a look at Reply #143 as the three links provided may help clarify things for you.  The migration process to Avast Premuim Security may have impacted you and the three links do provide necessary details.

Apparently the migration does occur automatically but fails to clearly state what it is doing at the time.   ???
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 29, 2019, 05:20:56 AM
Hi, just a quick note that:
- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now.
- Privacy policy documentation was updated

Are these changes, reflected in the Free offline installer:
http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe (http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe)
You'll find the policy spelled out here:
https://www.avast.com/en-us/privacy-policy (https://www.avast.com/en-us/privacy-policy)

Sorry, but I was hoping for a simple Yes or No answer.

I'm reasonably sure the simple answer is "No."  I've done some testing.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: heikwith on August 29, 2019, 03:53:00 PM
What do we have to think about this:
https://textslashplain.com/2019/08/11/spying-on-https/
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: no face on August 29, 2019, 04:32:34 PM
What do we have to think about this:
https://textslashplain.com/2019/08/11/spying-on-https/

I just saw that posted on askwoody.com and it is extremely concerning, using a code injection method to spy on https traffic even with https scanning turned off and then monetising it. Avast needs to come clean about this.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Robert_M on August 30, 2019, 09:09:11 AM
What do we have to think about this:
https://textslashplain.com/2019/08/11/spying-on-https/

I just saw that posted on askwoody.com and it is extremely concerning, using a code injection method to spy on https traffic even with https scanning turned off and then monetising it. Avast needs to come clean about this.

Chromium 78 + Avast (FileShield, Behavior Shield ONLY) -> sslkey warning.
Question: WITHOUT WebShield and DISABLED HTTPS scanning, Avast still scanning all HTTPS traffic?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: spoony_bard on August 30, 2019, 12:26:58 PM
The update has been here for two weeks. Is there going to be any comment on why avast is causing Windows 7 users to have extra programs like PING.EXE and TRACERT.EXE running on startup?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 30, 2019, 02:14:54 PM
The update has been here for two weeks. Is there going to be any comment on why avast is causing Windows 7 users to have extra programs like PING.EXE and TRACERT.EXE running on startup?
Just a guess but probably to make sure your internet is working so Avast can keep updating it's protection to keep you safe.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 31, 2019, 10:19:41 AM
...Outside of those on the Avast beta stream, there has only been one regular program release for 19.7 (that is 19.7.2388), as in release through either the Avast UI program update or downloading (using the links at the top of this topic) either the full off-line or an on-line installation method.

Because I control when updates are installed and benko wrote:
...Version 19.7 is not spread yet, only few percents of users have it. The absolute majority of users would be migrated next week and by then the fix will be applied.....

I thought I should wait for an updated off-line installer, and when benko then wrote:
...- In the latest 19.7 version, separated data consent, the new entry in Personal Privacy settings (...analysis of product performance and usage) now mirrors the setting of original (merged) data sharing property. So if the previous one was off, both are off now....

I assumed, evidently incorrectly, that this corrected "latest 19.7 version" had been pushed out to users; so I was concerned that the off-line installer appeared to be the same as when originally released.  I also assumed that if the "uncorrected" 19.7 version was installed, the new entry would be checked and subsequent updates would likely leave it checked.  (It's not impossible to do something like keeping track of the last manually-set value so a later version could take that into account.)

Anyway, I have since unchecked the old combined entry (was checked due to my indifference, e.g. opt out had succeeded in leaving it set previously); then applied the off-line installer I had in hand.  The new checkbox was indeed checked as expected.

OK.  I went back to the last version, 19.6(.2383).  I unchecked all the privacy entries.  I  told Avast to do the update.  The new checkbox
was not checked, unlike the off-line installer, which is still unchanged.  This is proof that Avast has not fixed the off-line installer to match the online version.  I'm disappointed, but not surprised.  If the off-line installer is used, it is necessary to be aware of the issue and make sure the privacy items end up the way you want them.  I'd prefer to see Avast rebuild the off-line installer to match what they're pushing out now.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on August 31, 2019, 02:06:48 PM
@dwh,
All the online installer does is download a small item which then downloads and installs the offline installer.

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: jacques.subileau on August 31, 2019, 02:41:21 PM
I installed the last version last week without any problem except that Avast asked me do restart my computer twice this week (last time was yesterday). Any reason ?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 31, 2019, 11:35:13 PM
@dwh,
All the online installer does is download a small item which then downloads and installs the offline installer.

That suggests they may have put their "tweak" in the "small item."  I think it's more work than I want, because going back requires removing Avast, which in turn involves reconfiguring everything, but I could do that using the off-line installer, to compare both update methods, to see if there's any difference in the reported Avast build number.  (Right now "About Avast" is reporting "Program version" is "19.7.2388 (build 19.7.4674.524)" which should be the on-line installer result.)

Nonetheless, there is clearly a different result depending, whatever the cause.  There should not be IMO.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: dwh on August 31, 2019, 11:39:56 PM
I installed the last version last week without any problem except that Avast asked me do restart my computer twice this week (last time was yesterday). Any reason ?

FWIW, I got that when I did the off-line installer but only at the time,  but not the on-line update.  I shrugged it off.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Dealx on September 02, 2019, 12:41:42 PM
I installed the last version last week without any problem except that Avast asked me do restart my computer twice this week (last time was yesterday). Any reason ?
Same observation. To see that a user needs to open a main Avast window. The main window displays that a restart is needed although no version upgrade has been performed before. Very strange...
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: spoony_bard on September 03, 2019, 02:49:33 AM
The update has been here for two weeks. Is there going to be any comment on why avast is causing Windows 7 users to have extra programs like PING.EXE and TRACERT.EXE running on startup?
Just a guess but probably to make sure your internet is working so Avast can keep updating it's protection to keep you safe.

It seems like it could be a simple enough explanation. So why aren't they giving one?  ???
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: chris.. on September 03, 2019, 12:43:58 PM
I installed the last version last week without any problem except that Avast asked me do restart my computer twice this week (last time was yesterday). Any reason ?
Same observation. To see that a user needs to open a main Avast window. The main window displays that a restart is needed although no version upgrade has been performed before. Very strange...
Yes, although it may be emergency updates (as bob said above) which may require a restart without a change of program version, the frequency of these requests (2 or 3 times a week) still seems a little too high . :-\
information would be appreciated.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: mchain on September 05, 2019, 08:38:53 PM
Yep, just received the same restart notice just now.

Build version updated to .526 from .524 a few days ago, so looks as if build updates are now a notification event in the GUI.

See attached below:
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Cyberdom on September 05, 2019, 09:52:41 PM
Same on my side. I just got a notification for the .526 update.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 06, 2019, 12:07:35 AM
Yep, just received the same restart notice just now.

Build version updated to .526 from .524 a few days ago, so looks as if build updates are now a notification event in the GUI.
<snip>

Strangely enough I never got any notification, certainly not in the UI and I didn't notice anything on the tray icon (blue circle).

But I have had a couple of restarts on my win10 laptop for other things, so that probably negated any Avast notification.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 06, 2019, 12:26:46 AM
Yep, just received the same restart notice just now.

Build version updated to .526 from .524 a few days ago, so looks as if build updates are now a notification event in the GUI.
<snip>

Strangely enough I never got any notification, certainly not in the UI and I didn't notice anything on the tray icon (blue circle).

But I have had a couple of restarts on my win10 laptop for other things, so that probably negated any Avast notification.
In Avast Omni, I didn't notice the update and restart request till I actually checked for updates.

Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: rocksteady on September 06, 2019, 10:14:14 AM
Only noticed on mine when I opened UI to do a check for updates. Restart Required notice was on first UI screen.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on September 10, 2019, 11:38:19 PM
Guys is it just me who noticed this or am the one who deleted them accidentally?

I noticed that my Virus Chest i empty but i do not remember tempering with it.. only noticed this a few mins ago ... not show if its a bug or i tempered with the Virus Chest  ..Just sharing so you all could check..

the Files on the Virus Chest had more than a year
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 10, 2019, 11:52:56 PM
Guys is it just me who noticed this or am the one who deleted them accidentally?

I noticed that my Virus Chest i empty but i do not remember tempering with it.. only noticed this a few mins ago ... not show if its a bug or i tempered with the Virus Chest  ..Just sharing so you all could check..

the Files on the Virus Chest had more than a year
Have you dine a clean install?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Pako7 on September 10, 2019, 11:56:09 PM
Nope i never did ..only Updated via UI
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 11, 2019, 12:02:35 AM
Nope i never did ..only Updated via UI
I've never had any in the chest so I can't say anything else.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Dickola on September 11, 2019, 06:08:45 PM
Why did Avast change the .pdf file association to Avast Secure Browser? That was rude, and it cost me some time changing it back.

PO'd,
Dick Gray
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: radicsmilanlaszlo on September 11, 2019, 08:30:45 PM
I have version 1.0.402.
OK, I'm on UI 403 and see/get this.

How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.

(https://forum.avast.com/index.php?action=dlattach;topic=228911.0;attach=209035;image)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 11, 2019, 08:46:55 PM
How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.
ATM, you can't. But it has been reported, let's hope this option gets (re)added later on.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: radicsmilanlaszlo on September 11, 2019, 08:53:38 PM
How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.
ATM, you can't. But it has been reported, let's hope this option gets (re)added later on.

Thanks Mate! :)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 11, 2019, 09:17:57 PM
How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.
ATM, you can't. But it has been reported, let's hope this option gets (re)added later on.
Thanks Mate! :)
You're welcome.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 12, 2019, 01:40:44 PM
How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.
ATM, you can't. But it has been reported, let's hope this option gets (re)added later on.
Thanks Mate! :)
You're welcome.
Info, it's back in UI 408 (released today).
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 12, 2019, 06:54:09 PM
How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.
ATM, you can't. But it has been reported, let's hope this option gets (re)added later on.
Thanks Mate! :)
You're welcome.
Info, it's back in UI 408 (released today).

Still on UI 1.0.406, how was this released or is this in the beta build ?
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on September 12, 2019, 10:17:05 PM
How do I clear my history? It is a commonly used computer, and I would like to protect my private zone.
ATM, you can't. But it has been reported, let's hope this option gets (re)added later on.
Thanks Mate! :)
You're welcome.
Info, it's back in UI 408 (released today).

Still on UI 1.0.406, how was this released or is this in the beta build ?

Interesting you should mention that David as my latest Stable version has UI 408 but my latest beta installation has UI 407

Edit: the beta installation after reboot now shows v.409
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 12, 2019, 11:22:36 PM
This is what I have?
(https://screencast-o-matic.com/screenshots/u/Lh/1568323308382-42580.png)
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 13, 2019, 12:17:31 AM
<snip quotes>
Info, it's back in UI 408 (released today).

Still on UI 1.0.406, how was this released or is this in the beta build ?

Interesting you should mention that David as my latest Stable version has UI 408 but my latest beta installation has UI 407

Edit: the beta installation after reboot now shows v.409

Well I know that in order for UI updates to be applied requires a restart.  However, there was no popup or notification of a restart being required.

I decided to do the same as you on the regular program stream and restarted my system and the UI version is now on 1.0.408.

Se we are still in limbo/confusion about when and how a UI update is applied and why we aren't notified about it.  It isn't that long ago when everyone was asking what this notification about a restart was about !!!

Looks like Avast felt they shouldn't frighten the horses when a restart is required outside of program updates.  There certainly needs to be some clarity here !
EDIT: since the UI update also changes the build number.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: schmidthouse on September 13, 2019, 12:42:45 AM
<snip quotes>
Info, it's back in UI 408 (released today).

Still on UI 1.0.406, how was this released or is this in the beta build ?

Interesting you should mention that David as my latest Stable version has UI 408 but my latest beta installation has UI 407

Edit: the beta installation after reboot now shows v.409

Well I know that in order for UI updates to be applied requires a restart.  However, there was no popup or notification of a restart being required.

I decided to do the same as you on the regular program stream and restarted my system and the UI version is now on 1.0.408.

Se we are still in limbo/confusion about when and how a UI update is applied and why we aren't notified about it.  It isn't that long ago when everyone was asking what this notification about a restart was about !!!

Looks like Avast felt they shouldn't frighten the horses when a restart is required outside of program updates.  There certainly needs to be some clarity here !
EDIT: since the UI update also changes the build number.

Agreed, clarification is always helpful
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 13, 2019, 12:50:39 AM
(https://screencast-o-matic.com/screenshots/u/Lh/1568328496165-39445.png)
Even a restart didn't change things for me.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 13, 2019, 01:07:59 AM
<snip image>
Even a restart didn't change things for me.

Well your program version, build number changed (build: 19.7.4674.526) as mine did from (build: 19.7.4674.524).

I just wonder if your UI version reflects that you also have Avast Omni as 1.0.85 isn't even close to that of the regular Avast program UI.  After a restart for Avast Free (no Omni) the UI version was 1.0.408 or even that before a restart (UI 1.0.406).
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Luana32 on September 13, 2019, 05:07:23 PM
My license won't work now with the update. I bought my license from a reseller.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 13, 2019, 09:30:01 PM
My license won't work now with the update. I bought my license from a reseller.
Not a good sign. I suggest you contact that reseller. Good luck.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 14, 2019, 06:36:44 PM
Se we are still in limbo/confusion about when and how a UI update is applied and why we aren't notified about it.  It isn't that long ago when everyone was asking what this notification about a restart was about !!!

Looks like Avast felt they shouldn't frighten the horses when a restart is required outside of program updates.  There certainly needs to be some clarity here !
Hi Dave, that was a bug and has been fixed last week.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 14, 2019, 09:33:03 PM
Se we are still in limbo/confusion about when and how a UI update is applied and why we aren't notified about it.  It isn't that long ago when everyone was asking what this notification about a restart was about !!!

Looks like Avast felt they shouldn't frighten the horses when a restart is required outside of program updates.  There certainly needs to be some clarity here !
Hi Dave, that was a bug and has been fixed last week.

Well if that bug was fixed last week and I'm reporting related issues (zero notification of a restart required and nothing in the Notifications area) 2 days ago, it doesn't appear fixed to me.

To me there is still confusion, clarity is required when updates that require a restart that would also change the build number, users need to know.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 14, 2019, 09:41:51 PM
There usually isn't any notification about UI update, so it's basically back to normal.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 14, 2019, 09:58:31 PM
There usually isn't any notification about UI update, so it's basically back to normal.

Well you have seen the confusion in the forums this caused when a restart is required.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 14, 2019, 10:04:34 PM
There usually isn't any notification about UI update, so it's basically back to normal.
Well you have seen the confusion in the forums this caused when a restart is required.
Sure, and (as said) the bug has been fixed.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 14, 2019, 10:11:00 PM
There usually isn't any notification about UI update, so it's basically back to normal.
Well you have seen the confusion in the forums this caused when a restart is required.
Sure, and (as said) the bug has been fixed.

I don't get what has been fixed, if it relates to getting notifications as I have mentioned then it isn't fixed. 

Or that Avast are not giving notifications when a restart is required to apply an update (UI or otherwise).  If that is what they have chosen to do, then I feel this is wrong, that isn't a graceful fix but a hide it under the carpet tactic.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 14, 2019, 10:15:03 PM
This was fixed...

It isn't that long ago when everyone was asking what this notification about a restart was about !!!
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: DavidR on September 14, 2019, 11:39:32 PM
This was fixed...

It isn't that long ago when everyone was asking what this notification about a restart was about !!!

By hiding the notification, which I wouldn't call a fix, but a hash.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: chris.. on September 15, 2019, 10:20:26 AM
What's exciting here that we have officially launched the new Antivirus portfolio, effectively sun-setting Pro, Internet Security, and Premier while replacing it with Premium Security. In a nutshell, this means that from now on, all paid AV features are available to all AV customers (yey!) and there are no more paid AV tiers. And we have this in Single and Multi-Device flavors. Multi-Device subscription is supporting platforms: Win, Mac OS, iOS and Android.

Of course, in reality, it is a bit more complicated than that - users would be migrated in waves during several upcoming weeks - but we're getting closer to a neat and tidy AV portfolio.

The whole license migration matrix is a beast, but these examples should cover the majority of cases:
  • Avast Premier users (all seat variants) -> Avast Premium Security Multi-Device
  • Avast Internet Security 1 Seat -> Avast Premium Security
  • Avast Internet Security 3+ Seats ->  Avast Premium Security Multi-Device
  • Avast Pro 1 Seat -> Avast Premium Security
  • Avast Pro 3+ Seats ->  Avast Premium Security Multi-device

If you want to check the status of your license, head to My Subscriptions and check your subscription (for multi-device variants, this word needs to be mentioned specifically in the subscription name - if it is not, it means it was not yet migrated).   

We aim to support new program versions of IS and PRO for several upcoming months - we would stop releasing new versions sometimes in early 2020.

Hope you do welcome this change as we do.
....
AVAST Team
Hi,
Can you translate the article giving more explanations on the upgrade?
This one (fr):
https://support.avast.com/fr-fr/article/Premium-Security-FAQ/
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Asyn on September 15, 2019, 11:49:25 AM
Hi,
Can you translate the article giving more explanations on the upgrade?
This one (fr):
https://support.avast.com/fr-fr/article/Premium-Security-FAQ/
Same for the German FAQ, it certainly would help to translate the most important languages soon. Cheers
https://support.avast.com/de-de/article/Premium-Security-FAQ/
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: Hopper15 on September 17, 2019, 07:51:35 PM
I opened my UI and had to perform another reboot today. Atleast I was given a week off until today.
Title: Re: NEW Version: 19.7 (July/August 2019)
Post by: bob3160 on September 17, 2019, 09:35:45 PM
I opened my UI and had to perform another reboot today. Atleast I was given a week off until today.
Some updates require a reboot. I also received a notice that the computer needed to be restarted.