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Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: benko on September 19, 2019, 12:36:10 PM

Title: Version: 19.8 (September 2019)
Post by: benko on September 19, 2019, 12:36:10 PM
Hi, please do welcome Avast version 19.8
(19.8.2393)

These are the official program release notes:
 

Some of the other features/fixes in this release that might interest our forum users:
 

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here:

Online installers (recommended):

(For Premium Security, just use Premier URLs for now - later on, we would amend these.)

Offline installers:

We hope you enjoy the new version!
AVAST Team 
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 19, 2019, 01:40:24 PM
Hi,

I have to say that i like the new changes. Lets hope this new CEF renderazation engine will improve UI a lot :) i believe so it will.

I would like to report a minor error:

Whenever I ask Avast Data Destroyer to clean up the recycle bin files, it successfully completes but the recycle bin icon still appears full. I have to open recycling to "realize" that there are no more files in it. This is a mistake I found some time ago but had forgotten to report it.
I am using the latest version but this little error continues.

Keep up the good work.
Best Regards,

fvmb ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 19, 2019, 02:03:15 PM
I again don't see a download link for Omni, thanks
Title: Re: NEW Version: 19.8 (September 2019)
Post by: reddyshyam on September 19, 2019, 02:17:05 PM
Thanks Benko and team. So far so good. :)

See two Avast Antivirus processes. Is this normal?

Title: Re: NEW Version: 19.8 (September 2019)
Post by: NON on September 19, 2019, 02:18:34 PM
Thanks for the new release :)

  • “Reboot” got the boot - A redundant reboot message was fixed. A redundant reboot message was fixed
 
Redundant text  ;D Or is it intentional?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 19, 2019, 02:21:45 PM
“Reboot” got the boot - A redundant reboot message was fixed. A redundant reboot message was fixed
Redundant text  ;D Or is it intentional?
Probably a little joke. ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 19, 2019, 02:50:05 PM
I don't know if Avast or I deserve a medal for this?
(https://screencast-o-matic.com/screenshots/u/Lh/1568897230658-44452.png)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheSharku on September 19, 2019, 03:25:05 PM
I don't know if Avast or I deserve a medal for this?
(https://screencast-o-matic.com/screenshots/u/Lh/1568897230658-44452.png)
You both
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheSharku on September 19, 2019, 03:51:25 PM
So... Well, I just updated and got a BSOD, with the stop code of: Kernel Security Check Failure.

Edit: Now noticed that memory integrity in Windows Security is switched off, I'm almost certain it wasn't before the update
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 19, 2019, 04:03:26 PM
So... Well, I just updated and got a BSOD, with the stop code of: Kernel Security Check Failed.
Follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheSharku on September 19, 2019, 04:16:39 PM
Follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.
My File-ID should be — DH0IU
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 19, 2019, 04:22:06 PM
Follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.
My File-ID should be — DH0IU
OK, I forwarded it...
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheSharku on September 19, 2019, 04:28:25 PM
Edit: Now noticed that memory integrity in Windows Security is switched off, I'm almost certain it wasn't before the update
Okay, seems like I've confirmed this: Avast 19.8 and Microsoft's memory integrity feature cause a conflict. I conducted a test, which was turning memory integrity on again and restarting, you can guess how it ended... Another BSOD with the same stop code
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Hopper15 on September 19, 2019, 05:13:08 PM
"A redundant reboot message was fixed"

Thank you.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheOwner on September 19, 2019, 05:15:25 PM
2x AvastUI.exe (3x with GUI opened) processes running, that is normal?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 19, 2019, 05:43:12 PM
No issues at all. Smooth update.  :)
Updated to 19.8.2393 via GUI
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Bluesman on September 19, 2019, 06:01:37 PM
Will update soon. Thanks for the new version 👍
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 19, 2019, 06:04:30 PM
Some are reporting that "Full scan immediately ends" on running, but runs second time around.  This I believe was also in 19.7.

See https://forum.avast.com/index.php?topic=229470.0
Title: Re: NEW Version: 19.8 (September 2019)
Post by: cbino on September 19, 2019, 06:18:31 PM
I also detected 2 AvastUI.exe processes and excessive memory consumption.
Whether normal or not I can't say!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: chris.. on September 19, 2019, 08:10:28 PM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

On the other hand, when updating, I was also notified to migrate to premium without waiting for the end of the year.
The problem is that I restarted my pc to update the program and I can no longer find the message to migrate.
How can I find it now?

Edit : sorry , found in the settings -> subscriptions and not directly in "subscriptions"
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 19, 2019, 09:13:51 PM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

On the other hand, when updating, I was also notified to migrate to premium without waiting for the end of the year.
The problem is that I restarted my pc to update the program and I can no longer find the message to migrate.
How can I find it now?

Edit : sorry , found in the settings -> subscriptions and not directly in "subscriptions"

Yup I can confirm this issue.
Greyed out only. :-\

Edit> Also the same in my beta installation of the same build.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 19, 2019, 09:30:20 PM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

On the other hand, when updating, I was also notified to migrate to premium without waiting for the end of the year.
The problem is that I restarted my pc to update the program and I can no longer find the message to migrate.
How can I find it now?

Edit : sorry , found in the settings -> subscriptions and not directly in "subscriptions"

Yup I can confirm this issue.
Greyed out only. :-\

Edit> Also the same in my beta installation of the same build.
It's not opening the browser.
This happens either via the right click System Tray Avast icon function or opening it via the Security & Privacy center in the Secure Browser.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 19, 2019, 09:33:14 PM
I can confirm, same issue here with the bank mode! Greyed out and not opening the browser.

Hope this will be fixed very soon via stream update or emergency update since this a critical feature in the product.

Waiting for your reply Avast team  :-\
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 19, 2019, 09:38:19 PM
I've reported the problem to Avast.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 19, 2019, 09:40:51 PM
I've reported the problem to Avast.

Thank you bob :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 19, 2019, 10:33:23 PM
I also find another bug that i think someone already reported in beta, but still remains in stable.  The virus definitions number on section: about are not correctly presented since they should be the same as the vps update.

Regards,
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asturias7 on September 19, 2019, 10:35:22 PM
Hello.
This new version still DOES NOT solve the problem with the Mail Shield turning off and staying off after each reboot.
Even if those of us with this problem tick the Enable Mail Shield option, it doesn't stick and emails aren't scanned or protected.
The solution provided of having Anti-Spam enabled does nothing to address this issue.

I've noticed that it seems to be a problem for those of us still using Win7. I've read in another topic that Win10 users have no such problem. Until I switch to Win10, I hope Avast will resolve this problem asap.

Thanks
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidGB on September 20, 2019, 12:30:52 AM
So

Quote
Smarter Smart Scan - Virus scan now deals with threats automatically, so you don’t have to sit through our scans

There's no choice about this? I do NOT like security software automatically 'fixing' things without asking. I've had enough times when security software has 'fixed' things that were not actually a problem, and in doing so wrecked things, someteimes very badly. I had every option set to ask what to do, not automatically take action. That's not going to work on Smart Scans now? Please tell me there's still an option to set its actions to 'ask'. If not I'll have to disable Smart Scans. And if that's not possible I'll be uninstalling it and cancelling my subscription. This is a very serious issue for me.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 20, 2019, 01:20:04 AM
I don't see anything special in the "Top Right Menu"
(https://screencast-o-matic.com/screenshots/u/Lh/1568935035367-1134.png)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Lukas Mizoch on September 20, 2019, 09:37:20 AM
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Title: Re: NEW Version: 19.8 (September 2019)
Post by: rocksteady on September 20, 2019, 10:56:23 AM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 20, 2019, 12:21:50 PM
A little worried that Avast didn´t said anything yet since the bugs reported and since one of them is a major one!

Waiting for news ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: NON on September 20, 2019, 12:48:32 PM
About BSoD issue, developers are acknowledged the issue and confirmed its existence. Now devs are examining what is going on.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Lukas Mizoch on September 20, 2019, 12:50:39 PM
About BSoD issue, developers are acknowledged the issue and confirmed its existence. Now devs are examining what is going on.
Cool, thanks for info.

I am using VeraCrypt, so I suspected this, but error is shown only on one of my two computers, so it's probably nothing.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheSharku on September 20, 2019, 01:11:36 PM
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Do you have memory integrity turned on?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 20, 2019, 01:49:55 PM
Hi,

I found another bug that prevails again. If i want to run any browser (firefox, chrome and Avast secure browser all last updated versions) with the sandbox, the sandbox doesn´t execute at all the command. It shows on the sandbox that is running but it is not executing. This is happing for a few versions. I´m using W10Pro 1903. Oh and i, coincidentally formatted my pc a few days ago so the problem is not the system itself, maybe it could be a problem with some windows update.  :(

Can you help me solve or give me a solution please?

Title: Re: NEW Version: 19.8 (September 2019)
Post by: Lukas Mizoch on September 20, 2019, 02:12:26 PM
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Do you have memory integrity turned on?
No.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: novakja on September 20, 2019, 02:19:41 PM
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Do you have memory integrity turned on?
No.

Hello Lukas Mizoch, could you please also submit a support package so that we can identify if your issue is the same as the BSOD due to conflict with Memory Integrity?

Follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.

Thank you!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: benko on September 20, 2019, 03:43:28 PM
Hi guys, just a quick update on the hot reported bugs in this version:

- BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
- Bank mode - issue found, fixing now, thanks for reporting
- More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
- MailShield issue - looking into that...
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 20, 2019, 04:28:36 PM
Hi guys, just a quick update on the hot reported bugs in this version:

- BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
- Bank mode - issue found, fixing now, thanks for reporting
- More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
- MailShield issue - looking into that...

Thank you Benko, good to hear that ;)

And can you or someone please take a quick look and help me with a sandbox related issue related in Reply #36 ?

Best Regards,
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 20, 2019, 05:49:40 PM
Bonjour,

j'ai mis à jour et depuis avast antivirus service mange entre 75% et 8% de la capacité du processeur sans arrêt; Quelqu'un peut-il me dire ce que je peux faire? Merci d'avance

j'ai avast premium security, ceanup et driver updater installés et je fonctionne sous windows 10

This is the English Forum, please post in English or you can find your language here:
https://forum.avast.com/index.php?board=21.0 (https://forum.avast.com/index.php?board=21.0)   :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Luukjr on September 20, 2019, 07:47:54 PM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 20, 2019, 09:04:02 PM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0 (https://forum.avast.com/index.php?board=78.0)

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Luukjr on September 20, 2019, 09:31:55 PM
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0 (https://forum.avast.com/index.php?board=78.0)

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0 (https://forum.avast.com/index.php?board=78.0)

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0 (https://forum.avast.com/index.php?board=78.0)

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 20, 2019, 10:00:50 PM
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 20, 2019, 10:19:21 PM
@ Luukjr
I'm glad you're able to open a site in Bank mode.
I can't.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 20, 2019, 10:24:31 PM
@ Luukjr
I'm glad you're able to open a site in Bank mode.
I can't.

My suspicion is that the banking site is opening underneath Bank Mode in normal Browser (can happen if set up that way), and that's what's being seen when "Switch Back" is chosen.
Hence a screenshot request. ;)

It's curious.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dwh on September 20, 2019, 10:36:27 PM
Hi guys, just a quick update on the hot reported bugs in this version:

- BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
- Bank mode - issue found, fixing now, thanks for reporting
- More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
- MailShield issue - looking into that...

When this is all fixed up, do you suppose the offline installers can be synced?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Luukjr on September 20, 2019, 11:01:26 PM
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?

Pfff, the first time I created a screenshot for a forum :o
https://postimg.cc/phGRFgKv
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 21, 2019, 02:05:34 AM
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?

Pfff, the first time I created a screenshot for a forum :o
<snip>

You could have attached it directly to your post using the 'Attachments and other options' option (click to expand) below the Reply window.

Some don't like visiting unknown links at 3rd party sites.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: italiangm on September 21, 2019, 02:37:56 AM
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: MaxLV on September 21, 2019, 08:13:42 AM
Haven't seen it reported by anyone else yet...

I updated to this version using the update process in Avast on three computers. all were updated successfully, but on two  computers ( I haven't tried the third computer yet) I cant create a rescue disk because Avast is saying that imagex.exe in the Microsoft folder at C:\Program File(x86)/Windows Kits\8.0\Assessment and Deployment Kit\x86\DISM\imagex.exe is malware/Ransomeware/a virus and that it's trying to access/overwrite sensitive files.

This is the Microsoft Imaging Utility.

I've scanned the file with AVAST and Malware Bytes and both say the file is OK.

I've temporarily turned off Ransomware Shield and  Sensitive Data Shield, and loaded the file as an exception, but the problem still exists.
I've also sent a false positive report to Avast about this file and the error.

Has anyone else had this problem with this latest update?

(stupid question time) Can Rescue Disks (USB) created on one computer be used on any other computer, or only on the computer it was created on?
I currently create separate rescue disks for each of my computers and are wondering if that is required.


Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 21, 2019, 08:43:53 AM
I also find another bug that i think someone already reported in beta, but still remains in stable.  The virus definitions number on section: about are not correctly presented since they should be the same as the vps update.

Regards,
Yes, I reported it during beta-testing and can confirm that it isn't fixed yet.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: cbino on September 21, 2019, 10:14:45 AM
Why release new versions that still have problems; some already detected in beta?
For the moment I rely on Defender integrated into Windows 10 Security!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: chris.. on September 21, 2019, 11:45:06 AM
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?

Pfff, the first time I created a screenshot for a forum :o
https://postimg.cc/phGRFgKv
Quote
In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.
I'm not sure that the message of your capture - which I was able to reproduce by configuring the automatic opening link in bank mode - indicates that you are really in bank mode?
It simply indicates that it was automatically opened in the bank mode(on the other window), but you are no longer there since you left it using the lower left corner.
You have returned to your browser in normal mode,so you have to click on the orange banner to return to bank mode... and the link is not here. :-\
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on September 21, 2019, 12:08:13 PM
On w7u64 the new version (update came yday 11am GMT) causes some programs not to start anymore.
The error message is:
"The application was unable to start correctly (0xc0000005). Click OK to close the application."
Only uninstalling avast completely with avastclear.exe alleviated this, just removing the behavior shield did not fix it.
This does not happen when using another (respectfully not named here) antivirus (which has 100% detection and 0 false positives).

In future, please include a feature that does allow to roll back the last program/signature update and wait for the following and name a reason why the user rolled back. This would allow you to keep users and to learn much more specifically what happened, since only a few users will make an effort to post here.

Thank you!
:)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 21, 2019, 04:13:23 PM
On w7u64 the new version (update came yday 11am GMT) causes some programs not to start anymore.
The error message is:
"The application was unable to start correctly (0xc0000005). Click OK to close the application."
Only uninstalling avast completely with avastclear.exe alleviated this, just removing the behavior shield did not fix it.
This does not happen when using another (respectfully not named here) antivirus (which has 100% detection and 0 false positives).

In future, please include a feature that does allow to roll back the last program/signature update and wait for the following and name a reason why the user rolled back. This would allow you to keep users and to learn much more specifically what happened, since only a few users will make an effort to post here.

Thank you!
 :)
(w7u64) What new version are you talking about?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 21, 2019, 05:39:48 PM
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?

Pfff, the first time I created a screenshot for a forum :o
https://postimg.cc/phGRFgKv
Quote
In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.
I'm not sure that the message of your capture - which I was able to reproduce by configuring the automatic opening link in bank mode - indicates that you are really in bank mode?
It simply indicates that it was automatically opened in the bank mode(on the other window), but you are no longer there since you left it using the lower left corner.
You have returned to your browser in normal mode,so you have to click on the orange banner to return to bank mode... and the link is not here. :-\

My suspicion as I mentioned earlier (Reply #47) was that the OP had returned to 'normal Browser' ( Avast Secure Browser) which is open "under" Bank Mode and is no longer in Banking Mode.
Running in Avast Secure Browser is NOT the same as being in Bank Mode.
A bit of confusion by the OP I suspect. :)

Edit: Bank Mode is still not functioning on any of my machines
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 21, 2019, 05:43:55 PM
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?

Pfff, the first time I created a screenshot for a forum :o
https://postimg.cc/phGRFgKv (https://postimg.cc/phGRFgKv)
Quote
In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.
I'm not sure that the message of your capture - which I was able to reproduce by configuring the automatic opening link in bank mode - indicates that you are really in bank mode?
It simply indicates that it was automatically opened in the bank mode(on the other window), but you are no longer there since you left it using the lower left corner.
You have returned to your browser in normal mode,so you have to click on the orange banner to return to bank mode... and the link is not here. :-\

My suspicion as I mentioned earlier (Reply #47) was that the OP had returned to 'normal Browser' ( Avast Secure Browser) which is open "under" Bank Mode and is no longer in Banking Mode.
Running in Avast Secure Browser is NOT the same as being in Bank Mode.
A bit of confusion by the OP I suspect. :)

Edit: Bank Mode is still not functioning on any of my machines
In Bank Mode, you also can't capture a screenshot. You actually need to take a photo of the screen.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 21, 2019, 05:49:16 PM
"In Bank Mode, you also can't capture a screenshot. You actually need to take a photo of the screen".

That's correct Bob, that is why I wanted a screenshot which seems to show Avast Secure Browser open, not Bank Mode. ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on September 21, 2019, 08:20:50 PM
On w7u64 the new version (update came yday 11am GMT) causes some programs not to start anymore.
The error message is:
"The application was unable to start correctly (0xc0000005). Click OK to close the application."
Only uninstalling avast completely with avastclear.exe alleviated this, just removing the behavior shield did not fix it.
This does not happen when using another (respectfully not named here) antivirus (which has 100% detection and 0 false positives).

In future, please include a feature that does allow to roll back the last program/signature update and wait for the following and name a reason why the user rolled back. This would allow you to keep users and to learn much more specifically what happened, since only a few users will make an effort to post here.

Thank you!
 :)
(w7u64) What new version are you talking about?
The one that came out (perhaps by way of update) yday around 11am GMT.
I cannot tell you more, had it on auto-update all the time, so it must have been the latest (but definitely not the greatest).
It should be clear to the avast internal release pro's, as they should know what happened when on the update channel, how should a user know that.
So how can these absolutely annoying and wrongful side-effects be avoided (and not even happen in future)?
Any practical help much appreciated!
Thank you.
:)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Pako7 on September 21, 2019, 08:56:31 PM
i got the Update Yesterday and everything was smooth and awesome No BSOD For me but i think CPU usage is too High and my laptop seems to be super slow on several occasions but it was Just fine before the update

Though it was because te are two antivirus applications running but i ran into a comment stating that i was normal now am wondering whats going on
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Pako7 on September 21, 2019, 09:02:05 PM
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on September 21, 2019, 09:38:35 PM
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work

How can one download and install last month's stable release and install it manually?
And then also disable app updates, only use virus updates?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 21, 2019, 11:47:56 PM
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work

How can one download and install last month's stable release and install it manually?
And then also disable app updates, only use virus updates?

Unfortunately the short answer is that you can't unless you actually saved the installation file from that version.

Most of the software updates, might well say that they have older versions, in most cases they use the on-line installer and that would install the latest version.

You can set Program updates to Manual or Notify from the Avast UI > Menu > Settings > Update - More options area.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: astonmd on September 22, 2019, 10:01:09 AM
Hi, I'm contacting this thread about a problem with Avast bank mode. I've been using it quite happily for some time until this week when the app does not open the browser when it is activated. So this leaves me with the usual active bank mode screen with the red close and switch back buttons that work OK but no option to search for a web site. I can open bank mode as normal from either the Avast Secure browser safe zone or by selecting it from the options list available from within the bottom right Avast icon. To try to solve the issue I've uninstalled both Avast Premium and Secure browser and re-installed them both but this has not solved the problem. Any assistance on this would be gratefully received.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 22, 2019, 10:04:03 AM
Hi, I'm contacting this thread about a problem with Avast bank mode. I've been using it quite happily for some time until this week when the app does not open the browser when it is activated. So this leaves me with the usual active bank mode screen with the red close and switch back buttons that work OK but no option to search for a web site. I can open bank mode as normal from either the Avast Secure browser safe zone or by selecting it from the options list available from within the bottom right Avast icon. To try to solve the issue I've uninstalled both Avast Premium and Secure browser and re-installed them both but this has not solved the problem. Any assistance on this would be gratefully received.
-> https://forum.avast.com/index.php?topic=229461.msg1519779#msg1519779
Title: Re: NEW Version: 19.8 (September 2019)
Post by: zay on September 22, 2019, 10:13:08 AM
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?

Antivirus engine server
Avast antivirus
Avast antivirus firewall service
Avast antivirus remediation exe
Avast antivirus service
Avast behaviour shield

Thank  you
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 22, 2019, 10:29:29 AM
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?
Yes.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: markjenkinsrf on September 22, 2019, 08:50:42 PM
Ouch, two days ago version 19.8 (free) was installed on my PC.  Win 7, 8gRam, 4 CPU.  Train Wreck.  PC now takes 15 minutes to boot or return from sleep.  Before 19.8, that took around 45-60sec. Avastsvc.exe uses 100% of 4xCPU or 15 min. Can't really do anything else until 19.8 is done thinking.   After that 15 min, open a browser take 3 min,  again Avastsvc using 100% CPU. Oh did I mention, program now takes up 1.8 Gb Ram.  Almost 25% of my ram.   

Help,  what can I do to get this train back on the tracks. I'm assuming it is constantly scanning stuff, but there is no specific indication of that. I've used Avast for 15+ years, and haven't had this level of problems before.  Any advice??

By the way, the Verification letters are unreadable.

thanks

Mark Jenkins
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 22, 2019, 08:55:54 PM
@ markjenkinsrf

Have you tried a Repair of the Avast installation?
In UI Go to Menu/Settings/General/Troubleshooting....Select 'Repair App'
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 22, 2019, 11:12:40 PM
Verification letter are only there for the first three posts. (A Spam prevention measure.)

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 19.8 (September 2019)
Post by: zay on September 23, 2019, 09:29:10 AM
Verification letter are only there for the first three posts. (A Spam prevention measure.)


The problem is not with having the verification,this is understandable,the problem is as i also mentioned previously is that it is virtually impossible to understand the letters in the captcha.They are just a garbled mess.It just pot luck that one time you might choose the correct letters after however many attempts it takes to try and read them.If there is a verification,the thing needs to be readable for people.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: zay on September 23, 2019, 09:31:29 AM
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?
Yes.

Thanks.Thats seems a lot of things going on now and running.Why is this neccessary and looks like its causing people problems judging by reading the latest posts on the subject.
Thank you
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 23, 2019, 09:37:22 AM
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?
Yes.
Thanks.Thats seems a lot of things going on now and running.Why is this neccessary and looks like its causing people problems judging by reading the latest posts on the subject.
No problems here. Anyway, that's something for the devs to answer.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on September 23, 2019, 01:22:24 PM
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work

How can one download and install last month's stable release and install it manually?
And then also disable app updates, only use virus updates?

Unfortunately the short answer is that you can't unless you actually saved the installation file from that version.

Most of the software updates, might well say that they have older versions, in most cases they use the on-line installer and that would install the latest version.

You can set Program updates to Manual or Notify from the Avast UI > Menu > Settings > Update - More options area.

Fortunately I found
GOOD avast_free_antivirus_setup_offline_20190814_v19.7.4674.0.exe
and
removed the latest
CRAP avast_free_antivirus_setup_offline_20190918_v19.8.4793.0.exe
(because it creates High CPU usage and Blocks FFdev32 and other apps, what a joke, what untested RISK!!!)

You SHOULD DEFINITELY have a roll-back feature.
Also, have the old versions in an archive so people can choose, e.g. b/c of their older OS or for whatever reason. Trust me, they will like you more!

In any case, thorough answers are key to build trust.

What are the command line switches to install so that updates are forced "manual" from the outset, and each option from individual install can be controlled (file shield, web shield, mail shield, behavior shield, cleaner, network inspector, silent mode, etc)?

Had meanwhile antvr and kasprsk and bitdfnr, but their interface and options are a joke! Avast rules, but don't get cocky (like FF did), keep the nose on the grindstone, the ear on the track, and the goal in sight ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 23, 2019, 01:31:10 PM
In case you're willing to help, see: https://forum.avast.com/index.php?topic=229509.msg1520037#msg1520037
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 23, 2019, 02:02:22 PM
So... Well, I just updated and got a BSOD, with the stop code of: Kernel Security Check Failure.

Edit: Now noticed that memory integrity in Windows Security is switched off, I'm almost certain it wasn't before the update
Note, fix has been released a few minutes ago.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: rafaela-palma on September 23, 2019, 03:53:44 PM
This version is causing blue screen on my computer every time I run the sandbox.
Please fix this horribly bug
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Richard720 on September 23, 2019, 04:12:09 PM
Bank Mode is not working - I only get a black screen - book-mark bar is not displayed. Happened since the recent update.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: reddyshyam on September 23, 2019, 04:18:57 PM
So... Well, I just updated and got a BSOD, with the stop code of: Kernel Security Check Failure.

Edit: Now noticed that memory integrity in Windows Security is switched off, I'm almost certain it wasn't before the update
Note, fix has been released a few minutes ago.

Updated to 19.8.2393 (build 19.8.4793.535) via bc just now. Installed and rebooted. So far so good.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 23, 2019, 05:28:36 PM
Bank Mode is not working - I only get a black screen - book-mark bar is not displayed. Happened since the recent update.

Known issue and is being worked on.
Avast is aware.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 23, 2019, 05:31:58 PM
So... Well, I just updated and got a BSOD, with the stop code of: Kernel Security Check Failure.

Edit: Now noticed that memory integrity in Windows Security is switched off, I'm almost certain it wasn't before the update
Note, fix has been released a few minutes ago.

Updated to 19.8.2393 (build 19.8.4793.535) via bc just now. Installed and rebooted. So far so good.

Yes the beta version was updated to build .535 Only on beta channel (bc)

However the stable version 19.8.2393 as yet is not updated here and is still on build .531

Stable version here has now updated to build .535
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 23, 2019, 05:36:32 PM
<snip quotes>
How can one download and install last month's stable release and install it manually?
And then also disable app updates, only use virus updates?

Unfortunately the short answer is that you can't unless you actually saved the installation file from that version.

Most of the software updates, might well say that they have older versions, in most cases they use the on-line installer and that would install the latest version.

You can set Program updates to Manual or Notify from the Avast UI > Menu > Settings > Update - More options area.

Fortunately I found
GOOD avast_free_antivirus_setup_offline_20190814_v19.7.4674.0.exe
<snip>

Keep a copy of that just in case, generally downloading and saving the off-line installation file when you know of one being available.

You SHOULD DEFINITELY have a roll-back feature.
Also, have the old versions in an archive so people can choose, e.g. b/c of their older OS or for whatever reason. Trust me, they will like you more!

In any case, thorough answers are key to build trust.

I'm not an Avast Team member, but an avast user just like yourself, so these are outside my powers or influence.

What are the command line switches to install so that updates are forced "manual" from the outset, and each option from individual install can be controlled (file shield, web shield, mail shield, behavior shield, cleaner, network inspector, silent mode, etc)?
<snip>

No need for a command line switch, just change your avastUI > Menu > Setting > Update > Program settings and change it to Manual or Notify if an update is available.  If set to Notify, that would give you a clue an update is available, check the forums and there should be a link to the off-line installation file/s, save it.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 23, 2019, 09:16:11 PM
Hi,

When can we expect a fix to bank mode?

Best Regards,
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 23, 2019, 09:27:27 PM
@ FVMB
Quote:
Hi,

When can we expect a fix to bank mode?

Best Regards,



No time frame as of yet. Avast is on it
Will be released when it's ready :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Hopper15 on September 23, 2019, 10:33:38 PM
Unfortunately the redundant reboot message is still happening. I had one today. 
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 24, 2019, 12:09:46 AM
Unfortunately the redundant reboot message is still happening. I had one today. 

How is it redundant when 19.8.2393 has only recently been released ? 

The update cycle may have been cycled over a few days, not everyone can get it at once.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 24, 2019, 12:12:32 AM
Unfortunately the redundant reboot message is still happening. I had one today. 

How is it redundant when 19.8.2393 has only recently been released ? 

The update cycle may have been cycled over a few days, not everyone can get it at once.
There have also been update? s to the new release which required a restart of you OS.
What's the big deal?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Hopper15 on September 24, 2019, 12:21:02 AM
Unfortunately the redundant reboot message is still happening. I had one today. 

How is it redundant when 19.8.2393 has only recently been released ? 

The update cycle may have been cycled over a few days, not everyone can get it at once.

It was called redundant in the release notes. Did you read it?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 24, 2019, 02:16:03 AM
Unfortunately the redundant reboot message is still happening. I had one today. 

How is it redundant when 19.8.2393 has only recently been released ? 

The update cycle may have been cycled over a few days, not everyone can get it at once.

It was called redundant in the release notes. Did you read it?

Yes it was, but if there have been recent updates that require a restart, that is hardly redundant.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Hopper15 on September 24, 2019, 03:39:34 AM
Unfortunately the redundant reboot message is still happening. I had one today. 

How is it redundant when 19.8.2393 has only recently been released ? 

The update cycle may have been cycled over a few days, not everyone can get it at once.

It was called redundant in the release notes. Did you read it?

Yes it was, but if there have been recent updates that require a restart, that is hardly redundant.

There have but I'm skeptical that was the case today.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on September 24, 2019, 10:21:59 AM
I decided to uninstall Avast Free 19.8.2393 and reinstall version 19.7.2388 on all my five Windows 7/10 PCs and laptops. The current release is too flaky. Fortunately Avast is a doddle to reinstall. It's a pity because the previous updates of version 19 have been very clean and non-disruptive. All good things must come to an end. I shall have to go back to trialling new updates again.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 24, 2019, 12:04:29 PM
Workaround for the bank mode issue: https://forum.avast.com/index.php?msg=1520155
Title: Re: NEW Version: 19.8 (September 2019)
Post by: benko on September 24, 2019, 04:50:32 PM
We'll add a setting so the user can turn this off if he wanted to

So

Quote
Smarter Smart Scan - Virus scan now deals with threats automatically, so you don’t have to sit through our scans

There's no choice about this? I do NOT like security software automatically 'fixing' things without asking. I've had enough times when security software has 'fixed' things that were not actually a problem, and in doing so wrecked things, someteimes very badly. I had every option set to ask what to do, not automatically take action. That's not going to work on Smart Scans now? Please tell me there's still an option to set its actions to 'ask'. If not I'll have to disable Smart Scans. And if that's not possible I'll be uninstalling it and cancelling my subscription. This is a very serious issue for me.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: benko on September 24, 2019, 04:59:30 PM
Hi, quick update:
- BSOD was fixed already
- Bank mode - fixed has just been finalized, it would be released as micro update tomorrow the latest
- Passwords issue - fixed
- Sandbox issue - looking into that...
Title: Re: NEW Version: 19.8 (September 2019)
Post by: txdougr on September 24, 2019, 05:13:25 PM
All I did was to uninstall (ver. 19.8 ) and then installed the old (ver. 19.6) that was saved in my downloads. in avast settings changed the application setting to manual .so now my system is running ,bank mode works,the system is no longer slow,and I will not let avast update the application until they have a fix for 19.8..
The virus definitions will still update . hope they get a fix soon and post it here.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Czecher on September 24, 2019, 06:55:02 PM
Does it mean there will be another update tomorrow, that needs to restart pc ? Or .535 is the latest one ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 24, 2019, 07:02:23 PM
Does it mean there will be another update tomorrow, that needs to restart pc ? Or .535 is the latest one ?
Well, an AV is no static software, so there always will be updates. ;)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Czecher on September 24, 2019, 07:03:09 PM
Got it, but tomorrow ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 24, 2019, 07:08:04 PM
Got it, but tomorrow ?
According to Benko, most probably.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 24, 2019, 08:23:08 PM
Got it, but tomorrow ?
You'll now at the same time we know.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheSharku on September 24, 2019, 10:27:15 PM
The BSOD with memory integrity has been patched, yes, but turns out this was not the end for issues regarding it... As now, when switching it on, and restarting, like Windows wants, nothing happens, the setting simply remains turned off
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 24, 2019, 10:38:57 PM
The BSOD with memory integrity has been patched, yes, but turns out this was not the end for issues regarding it... As now, when switching it on, and restarting, like Windows wants, nothing happens, the setting simply remains turned off
Not here. I clicked on Restart windows. It took a while and windows restarted.
Then it took a while longer till everything again finished loading and the system was ready to use.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 24, 2019, 11:13:13 PM
I am unable to update the program. Can't even uninstall Avast.

Edit:
Finally it says Installing application update...
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 24, 2019, 11:17:05 PM
I am unable to update the program. Can't even uninstall Avast.
What's your version?
(https://screencast-o-matic.com/screenshots/u/Lh/1569359756127-9778.png)
When you say that you can't update, what error messages are you getting?
How are you tryin g to update the program?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 24, 2019, 11:52:13 PM
It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 24, 2019, 11:53:52 PM
It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.
Hare you restarted your computer?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 24, 2019, 11:56:01 PM
It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.
Hare you restarted your computer?
No because it usually asks that question but on this occasion it didn't, I'm in the process of restarting just now.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 24, 2019, 11:56:57 PM
Does my avast signature look normal?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 25, 2019, 12:10:47 AM
Does my avast signature look normal?
There is no normal. The information in your signature is usually there to make helping you in case of a problem easier.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 25, 2019, 12:14:01 AM
After restarting the program version is the following :
19.8.2393 (build 19.8.4793.535)

Why didn't after the installation prompt to restart?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 25, 2019, 12:19:57 AM
It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.
My UI version is 1.0.409
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 25, 2019, 01:50:44 AM
After all of these updates, false starts and behind the scenes updates what is the current state on Version, Build and UI numbers ?

I currently have avast! free 19.8.2393 (build: 19.8.4793.535) UI-1.0.408

So it would appear I'm still a UI update adrift, if nightshade's is correct, but I'm guessing this is to do with the Omni but perhaps not.

A manual check for updates (and a restart) reveals nothing more (all supposedly up to date).  Nothing in the Notifications area.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asturias7 on September 25, 2019, 02:23:22 AM
When will there be an update which addresses and RESOLVES the Mail Shield problem some users are having? I have everything up to date, yet Mail Shield keeps turning off at each reboot of my PC. Even if I turn it on (which works only via Settings), there is still no protection and scanning of incoming and outgoing emails. PLEASE resolve this issue. All possible solutions given have done nothing to resolve this problem.

P.S. I agree with another user who said that the Verification code for posting replies is practically illegible.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 25, 2019, 05:12:13 AM
After all of these updates, false starts and behind the scenes updates what is the current state on Version, Build and UI numbers ?
I currently have avast! free 19.8.2393 (build: 19.8.4793.535) UI-1.0.408
Hi Dave, same version/build here but my UI is 413.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 25, 2019, 10:04:07 AM
After all of these updates, false starts and behind the scenes updates what is the current state on Version, Build and UI numbers ?
I currently have avast! free 19.8.2393 (build: 19.8.4793.535) UI-1.0.408
Hi Dave, same version/build here but my UI is 413.

Thanks, I guess I'm in for another long wait :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: EdwinReffell on September 25, 2019, 10:23:27 AM
Previously I have recommended Avast to everyone. Yesterday I had to uninstall Avast. It sent me a list of all the problems my computer has. The only option given was to press to have them solved. After I pressed that button that list was locked and my screen shrank to a much smaller square with black sides each side of it which neither using my fingers on the touchpad nor mouse can access. To cut a long story short when Avast locked the list somehow or other i had changed the screen alternative from 1366x768 to 800x800 and without knowing it accepted the change. That was the first time I have had any problems with Avast.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 25, 2019, 11:57:01 AM
Why on many occasions when the laptop has fully loaded all programs the avast system tray icon has an exclamation mark beside it, then when I right click it it says under the Avast Shields control that one is disabled, I click on it to enable and the exclamation mark disappears, why is this still occurring?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 25, 2019, 12:28:58 PM
Hi,

I still have this issue reported on Reply #25.

Regards,

Title: Re: NEW Version: 19.8 (September 2019)
Post by: Be Secure on September 25, 2019, 06:00:51 PM
Will update soon. Thanks for the new version 👍

Updated and reboot the system.... :) No issues so far.👍
Title: Re: NEW Version: 19.8 (September 2019)
Post by: beckyrutecki on September 26, 2019, 02:43:26 AM
I've got real problems with this new version, 19.8.  Running Windows 7.  Right-click on Avast icon in sys. tray and try to check for Program updates and it won't work half the time to tell me if I have any new program updates. I can't get to the Engines and definitions and Programs screen.  I have to go find it another way and click on a millions things to get to that screen to see if I have a new Program update.   I manually download my new program versions since it caused problems before when it automatically downloaded.  Also I keep getting a blue new notifications warning! on my Avast icon.  I don't even see where to check for what the notification is.  I can't even turn it off.  I think it's just a bug since I never got these notifications in the previous version.  I need to restart my computer to make it disappear.  I turned off my notifications and have it in silent mode now and I'll see if that works. The previous version worked just fine and I didn't have any problems with it.  Get all these problems fixed.  This new version sucks!   
Title: Re: NEW Version: 19.8 (September 2019)
Post by: nightshade on September 26, 2019, 09:25:56 AM
beckyrutecki,

I experience similar issues with Windows 7 laptop.
I got to the UI screen and it would try for to update the program to new version then it failed at least 4 times, eventually it worked but it took ages.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 26, 2019, 12:24:23 PM
Hi,

Avast wasn´t to fix the bank mode yesterday? Are there any updates?

Best Regards,
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 26, 2019, 12:32:17 PM
Hi,

Avast wasn´t to fix the bank mode yesterday? Are there any updates?

Best Regards,
Not yet. :(
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fvmb on September 26, 2019, 01:38:18 PM
Hi,

Avast wasn´t to fix the bank mode yesterday? Are there any updates?

Best Regards,
Not yet. :(

Strange :( must be a hard one for devs to fix.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 26, 2019, 03:23:04 PM
https://forum.avast.com/index.php?topic=226983.msg1520566#msg1520566 (https://forum.avast.com/index.php?topic=226983.msg1520566#msg1520566)
Update your Program and reboot. Bank Mode has been fixed.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on September 26, 2019, 07:20:40 PM
My problems went away, after totally uninstalling avast, then installed v19.7.4674, then updated to the latest.
(When earlier it updated automatically, with probably more versions in between, or with some older version's remains, it did not work, hence the uninstall above.)
Hope this helps someone who also could not work with the new version at the moment, but wants to find a way to make it work.
Best of luck!
8)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: sandy55 on September 26, 2019, 09:09:25 PM
Today I could not update avast I could not do anything with it... so I did the repair.. still nothing... did it again nothing.  Came to this page did the install from the first post on this page still nothing.  Any ideas? 
Next move is to restart since I don't know much about computers that is the last trick in my bag.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on September 26, 2019, 10:25:57 PM
Today I could not update avast I could not do anything with it... so I did the repair.. still nothing... did it again nothing.  Came to this page did the install from the first post on this page still nothing.  Any ideas? 
Next move is to restart since I don't know much about computers that is the last trick in my bag.
If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Title: Re: NEW Version: 19.8 (September 2019)
Post by: jason7619 on September 26, 2019, 11:32:40 PM
Very nice share thanks for that. I will save the links. If I may, I want to make a clean install of Avast Premium Security from my existing Avast IS. My internet connection is poor at the moment (I am poor..tsk) and the upgrade always fails due to my ISP cutting me out. Is the download link below correct for a clean install?

re:
Premium Security (formerly Premier): http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

Can my existing license activate Avast Premium Security?

I have still an Avast Premier license unused and will be using it once this existing installation expires after 170 days.

Can my unused Avast Premier license activate Avast Premium Security?

Thanks all!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on September 27, 2019, 10:23:46 AM
Just made another attempt to update from 19.7.2388 to 19.8.2393.  Blue Screen after restart and Windows 10 Core Isolation still disabled.  Processor is Intel Core i3-3220.  Also three Avast UIs running.

Reverting to 19.7.2388 again.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 27, 2019, 07:10:45 PM
Is the download link below correct for a clean install?

re:
Premium Security (formerly Premier): http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
Yes.

Can my existing license activate Avast Premium Security?
I have still an Avast Premier license unused and will be using it once this existing installation expires after 170 days.
Can my unused Avast Premier license activate Avast Premium Security?
-> Premium Security FAQ: https://support.avast.com/article/Premium-Security-FAQ
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jason7619 on September 27, 2019, 08:41:38 PM
Thanks so much for the reply and tip on the link. I will save it. Cheers!

EDIT:

Visited the link,

Avast Premium Security - FAQs
https://support.avast.com/en-us/article/89/

Changes to existing products

How does the launch of Avast Premium Security affect Avast Premier?
After the update to application version 19.7, we will automatically upgrade existing Avast Premier users to Avast Premium Security.

What happens after the upgrade?
You can continue to use all features that were included in Avast Premier.

From the end of September, Avast Premier users will receive an additional upgrade to Avast Premium Security (Multi-Device), which allows you to activate Avast Premium Security on up to 10 devices across multiple platforms.

-- Does this mean existing Avast Premier who has upgraded to Avast Security Premium will get an additional upgrade from "Single-device" to "Multi-device"...?




How does the launch of Avast Premium Security affect Avast Internet Security and Avast Pro Antivirus?
Avast Internet Security and Avast Pro Antivirus are no longer available for purchase and we are in the process of discontinuing support for these products. Existing users are gradually being upgraded to Avast Premium Security.

What happens after the upgrade?

You can continue to use all features that were included in your previous version of Avast Antivirus.
Avast Premium Security is an upgrade to your current Antivirus protection. It includes all the features included in Avast Internet Security, and additionally includes Webcam Shield, Data Shredder, and automatic updates in Software Updater.

You are upgraded to Avast Premium Security (Single-Device). Depending how many PCs your original subscription protected, you may receive an additional upgrade to Avast Premium Security (Multi-Device) from the end of September.The Multi-Device subscription option allows you to activate Avast Premium Security on up to 10 devices across multiple platforms.

-- Does this mean existing Avast IS who has upgraded to Avast Security Premium may (or may not) get an additional upgrade from "Single-device" to "Multi-device"...?


Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 28, 2019, 07:32:33 AM
1. -- Does this mean existing Avast Premier who has upgraded to Avast Security Premium will get an additional upgrade from "Single-device" to "Multi-device"...?
2. -- Does this mean existing Avast IS who has upgraded to Avast Security Premium may (or may not) get an additional upgrade from "Single-device" to "Multi-device"...?
1. Yes. :)
2. See quote from Benko below.

The whole license migration matrix is a beast, but these examples should cover the majority of cases:
  • Avast Premier users (all seat variants) -> Avast Premium Security Multi-Device
  • Avast Internet Security 1 Seat -> Avast Premium Security
  • Avast Internet Security 3+ Seats ->  Avast Premium Security Multi-Device
  • Avast Pro 1 Seat -> Avast Premium Security
  • Avast Pro 3+ Seats ->  Avast Premium Security Multi-device
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jason7619 on September 29, 2019, 09:51:30 PM
1. -- Does this mean existing Avast Premier who has upgraded to Avast Security Premium will get an additional upgrade from "Single-device" to "Multi-device"...?
2. -- Does this mean existing Avast IS who has upgraded to Avast Security Premium may (or may not) get an additional upgrade from "Single-device" to "Multi-device"...?
1. Yes. :)
2. See quote from Benko below.

The whole license migration matrix is a beast, but these examples should cover the majority of cases:
  • Avast Premier users (all seat variants) -> Avast Premium Security Multi-Device
  • Avast Internet Security 1 Seat -> Avast Premium Security
  • Avast Internet Security 3+ Seats ->  Avast Premium Security Multi-Device
  • Avast Pro 1 Seat -> Avast Premium Security
  • Avast Pro 3+ Seats ->  Avast Premium Security Multi-device

Hi,

Oh thanks for the help and explanations. I was asking Avast support since last week but there isn't any reply. It's zero reply! I really do not understand why they cannot reply...

I will share this information to those who are also asking about it.

Is there any news when we can get the "official" offline installer for Avast Premium Security?

Thanks all!

Cheers!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asturias7 on September 30, 2019, 04:35:17 AM

Hi,

Oh thanks for the help and explanations. I was asking Avast support since last week but there isn't any reply. It's zero reply! I really do not understand why they cannot reply...

I will share this information to those who are also asking about it.

Is there any news when we can get the "official" offline installer for Avast Premium Security?

Thanks all!

Cheers!

It is already available:
https://www.avast.com/en-ca/installation-files
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on September 30, 2019, 07:47:17 AM
Oh thanks for the help and explanations.
You're welcome.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: reddyshyam on September 30, 2019, 05:18:34 PM
Just got updated to 19.8.2393 (build 19.8.4793.541). Rebooted and all good.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 30, 2019, 07:55:19 PM
Just got updated to 19.8.2393 (build 19.8.4793.541). Rebooted and all good.

An update came through here as well
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on September 30, 2019, 08:21:00 PM
Just got updated to 19.8.2393 (build 19.8.4793.541). Rebooted and all good.

An update came through here as well

Waiting to see what this fixes first ;)

EDIT:  Well did a program update check and reported up to date.  Did a restart and About Avast reported version as 19.8.2393 (build 19.8.4739.541) UI-1.0.415.

Could this only be a UI update ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: schmidthouse on September 30, 2019, 08:32:20 PM
Just got updated to 19.8.2393 (build 19.8.4793.541). Rebooted and all good.

An update came through here as well

Waiting to see what this fixes first ;)

EDIT:  Well did a program update check and reported up to date.  Did a restart and About Avast reported version as 19.8.2393 (build 19.8.4739.541) UI-1.0.415.

Could this only be a UI update ?

Possible David, however not sure as we seem to be lacking Update Information when these kinds of updates occur.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dwh on September 30, 2019, 09:50:53 PM
I'm still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8's release.  I don't feel comfortable moving to 19.8 as originally released.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 01, 2019, 12:14:46 AM
I'm still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8's release.  I don't feel comfortable moving to 19.8 as originally released.

That is meant to give the latest version, what version are you saying it is giving ?
In this particular case that should be (19.8.2393), subsequent updates beyond that have been as far as I'm aware being UI updates or minor bug fixes.  These are only seen in a small increment being made to the last 3 digits of the build number and the change in the UI build number.

If this is delivering version 19.8.2393, do a program update check (as I did in my Reply #140 above) and reboot.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dwh on October 01, 2019, 01:29:21 AM
I'm still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8's release.  I don't feel comfortable moving to 19.8 as originally released.

That is meant to give the latest version, what version are you saying it is giving ?
In this particular case that should be (19.8.2393), subsequent updates beyond that have been as far as I'm aware being UI updates or minor bug fixes.  These are only seen in a small increment being made to the last 3 digits of the build number and the change in the UI build number.

If this is delivering version 19.8.2393, do a program update check (as I did in my Reply #140 above) and reboot.

It claims to be 19.8.2393.0.  It compares exactly (COMP command) with the one I downloaded on 9/20.  I would install it with Internet access disabled; I don't think there is any way for Avast to make changes until after it starts running and Internet access is restored (and I really don't want Avast altering what was installed behind my back).
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 01, 2019, 02:01:39 AM
I'm still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8's release.  I don't feel comfortable moving to 19.8 as originally released.

That is meant to give the latest version, what version are you saying it is giving ?
In this particular case that should be (19.8.2393), subsequent updates beyond that have been as far as I'm aware being UI updates or minor bug fixes.  These are only seen in a small increment being made to the last 3 digits of the build number and the change in the UI build number.

If this is delivering version 19.8.2393, do a program update check (as I did in my Reply #140 above) and reboot.

It claims to be 19.8.2393.0.  It compares exactly (COMP command) with the one I downloaded on 9/20.  I would install it with Internet access disabled; I don't think there is any way for Avast to make changes until after it starts running and Internet access is restored (and I really don't want Avast altering what was installed behind my back).

Which is the same as the one given at the start of this topic https://forum.avast.com/index.php?topic=229461.0 (https://forum.avast.com/index.php?topic=229461.0) and after a restart it would show a different build number in place of the .zero at the end.  During the installation there are checks to ensure if there are any emergency or micro updates, etc. etc. even though this is being called the off-line installer.

Essentially what you downloaded is the 'latest' program version, what has changed are the UI/Micro updates which change the last three numbers of the build and UI version.  It would also check for VPS updates that could include engine updates also.

EDIT: Added attached image.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dwh on October 01, 2019, 05:35:33 AM
I'm still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8's release.  I don't feel comfortable moving to 19.8 as originally released.

That is meant to give the latest version, what version are you saying it is giving ?
In this particular case that should be (19.8.2393), subsequent updates beyond that have been as far as I'm aware being UI updates or minor bug fixes.  These are only seen in a small increment being made to the last 3 digits of the build number and the change in the UI build number.

If this is delivering version 19.8.2393, do a program update check (as I did in my Reply #140 above) and reboot.

It claims to be 19.8.2393.0.  It compares exactly (COMP command) with the one I downloaded on 9/20.  I would install it with Internet access disabled; I don't think there is any way for Avast to make changes until after it starts running and Internet access is restored (and I really don't want Avast altering what was installed behind my back).

Which is the same as the one given at the start of this topic https://forum.avast.com/index.php?topic=229461.0 (https://forum.avast.com/index.php?topic=229461.0) and after a restart it would show a different build number in place of the .zero at the end.  During the installation there are checks to ensure if there are any emergency or micro updates, etc. etc. even though this is being called the off-line installer.

Essentially what you downloaded is the 'latest' program version, what has changed are the UI/Micro updates which change the last three numbers of the build and UI version.  It would also check for VPS updates that could include engine updates also.

EDIT: Added attached image.

Since I install with Internet access disabled, including during the "post-install" restart, it should be clear there's no way for those checks to "see" information about "emergency" or "micro" updates, etc. etc.  Presumably, starting the UI to check About would only be able to show the .zero at the end.  Presumably that would also mean that the restart would happen with no "corrections" and be subject to all initial bugs that have later fixes.  I consider the process you describe as altering what was installed behind my back.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 01, 2019, 10:07:07 AM
<snip quotes>
Since I install with Internet access disabled, including during the "post-install" restart, it should be clear there's no way for those checks to "see" information about "emergency" or "micro" updates, etc. etc.  Presumably, starting the UI to check About would only be able to show the .zero at the end.  Presumably that would also mean that the restart would happen with no "corrections" and be subject to all initial bugs that have later fixes.  I consider the process you describe as altering what was installed behind my back.

This really isn't behind your back, it is what a resident on-access antivirus does.

You aren't starting the UI as such it should already be running after installation not when you open it as such.  It checks for VPS updates Which as I said included engine updates (the scanning engines/elements) and the emergency update check is a scheduled task.

Unless you completely unplug the internet cable or WiFi then a connection would be available.

Quote from: dwh
I don't feel comfortable moving to 19.8 as originally released.
If that is the case you shouldn't have updated in the first place and waited, there is nothing to stop you setting the Program Update function to Notify but not install or set to Manual (Ask when an update is available).

If you are still uncomfortable, then I believe your only way would be to start from an earlier version 19.7 if you saved a copy of the off-line installer or can find it at a download site.  When installed before restart set the program update to Manual.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: rocksteady on October 01, 2019, 10:28:27 AM
Can anyone say whether the Rescue Disk creation facility in this verson is now fixed?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Pako7 on October 01, 2019, 01:10:56 PM
I'm still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8's release.  I don't feel comfortable moving to 19.8 as originally released.

That is meant to give the latest version, what version are you saying it is giving ?
In this particular case that should be (19.8.2393), subsequent updates beyond that have been as far as I'm aware being UI updates or minor bug fixes.  These are only seen in a small increment being made to the last 3 digits of the build number and the change in the UI build number.

If this is delivering version 19.8.2393, do a program update check (as I did in my Reply #140 above) and reboot.

It claims to be 19.8.2393.0.  It compares exactly (COMP command) with the one I downloaded on 9/20.  I would install it with Internet access disabled; I don't think there is any way for Avast to make changes until after it starts running and Internet access is restored (and I really don't want Avast altering what was installed behind my back).

Which is the same as the one given at the start of this topic https://forum.avast.com/index.php?topic=229461.0 (https://forum.avast.com/index.php?topic=229461.0) and after a restart it would show a different build number in place of the .zero at the end.  During the installation there are checks to ensure if there are any emergency or micro updates, etc. etc. even though this is being called the off-line installer.

Essentially what you downloaded is the 'latest' program version, what has changed are the UI/Micro updates which change the last three numbers of the build and UI version.  It would also check for VPS updates that could include engine updates also.

EDIT: Added attached image.

I did the Update ans made about two restart`s but the UI version did not change
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 01, 2019, 05:41:58 PM
<snip quotes>
I did the Update ans made about two restart`s but the UI version did not change

Not exactly sure why you would have quoted my replies to another question, as I don't believe it is directly related to your issue.

I honestly don't know what action/s you took.  Prior to any reboot I always did a manual program update, even if it said I was up to date I rebooted and that worked for me.

Your image indicates you don't have the latest program version and build number, or UI version, as in the details in my signature for my win10 system.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: rocksteady on October 02, 2019, 09:26:21 AM
Can anyone say whether the Rescue Disk creation facility in this verson is now fixed?
Anyone able to answer this question please?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 02, 2019, 09:38:01 AM
Can anyone say whether the Rescue Disk creation facility in this verson is now fixed?
Anyone able to answer this question please?
-> https://forum.avast.com/index.php?topic=229578.msg1521075#msg1521075
Title: Re: NEW Version: 19.8 (September 2019)
Post by: rocksteady on October 02, 2019, 09:42:27 AM
Thanks Asyn. I thought that thread was overlooked. Obviously not, so will continue to monitor progress with any fix there.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 02, 2019, 09:45:37 AM
Thanks Asyn. I thought that thread was overlooked. Obviously not, so will continue to monitor progress with any fix there.
You're welcome.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dwh on October 03, 2019, 07:06:01 AM
<snip quotes>
Since I install with Internet access disabled, including during the "post-install" restart, it should be clear there's no way for those checks to "see" information about "emergency" or "micro" updates, etc. etc.  Presumably, starting the UI to check About would only be able to show the .zero at the end.  Presumably that would also mean that the restart would happen with no "corrections" and be subject to all initial bugs that have later fixes.  I consider the process you describe as altering what was installed behind my back.

This really isn't behind your back, it is what a resident on-access antivirus does.

Two kinds of updates are identified:

1. Engine and virus definitions.
2. Program.

These have separate settings with "auto," "ask" and "manual" as the choices.  For Program updates, there are two "ask" variants: after or before download.

My settings for these are "auto" and "ask" (before download), respectively.  When I am asked, I actually go get the offline installer and use that to implement the update.  About shows my current Program version as 19.7.2388 (build 19.7.4674.531).  Since I only installed the .zero version, it sure looks to me like program changes are being made "behind my back" without asking.

Quote from: DavidR
You aren't starting the UI as such it should already be running after installation not when you open it as such.  It checks for VPS updates Which as I said included engine updates (the scanning engines/elements) and the emergency update check is a scheduled task.

I used "UI" as the normal abbreviation for  "User Interface."  It appears there is a component Avast calls "UI" which includes functionality outside of the scope of interacting with the user.

Quote from: DavidR
Unless you completely unplug the internet cable or WiFi then a connection would be available.

It is sufficient to disable the relevant network device in Device Manager, which is what I do.  I have confirmed that it will stay disabled until explicitly enabled again, e.g. including over restarts and shutdowns.

Quote from: DavidR
Quote from: dwh
I don't feel comfortable moving to 19.8 as originally released.
If that is the case you shouldn't have updated in the first place and waited, there is nothing to stop you setting the Program Update function to Notify but not install or set to Manual (Ask when an update is available).

If you are still uncomfortable, then I believe your only way would be to start from an earlier version 19.7 if you saved a copy of the off-line installer or can find it at a download site.  When installed before restart set the program update to Manual.

I am waiting... for an offline installer for 19.8 that has been updated.  In my view, each time a "build" is pushed out, the corresponding offline installer should be built to replace the then current one.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 03, 2019, 10:34:58 AM
@  dwh
If you are waiting for an offline installation file with all of the combined minor build changes, I fear you will be waiting for a long time.  The Update Servers would be in a permanent state of change (as an avast user I have no idea how avast could manage that). 

Given that there is essentially a Program Update almost monthly as it is and when released that Program Version (in that state) is available for download.

I honestly don't know why you don't use the Program Update function within the UI when notified of a program update.  Generally that is what I do on my systems but I also download and save the off-line installation file, if I needed to revert to an earlier version.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: tyd2 on October 09, 2019, 07:34:07 PM
 I asked this question on the forum but no one seems to have any answers:

I updated to the latest version 19.8.1393, and the program just won't respond to mouse clicks or keyboard. If I move the mouse over a button it will highlight, but if I click the mouse or use the enter key nothing will happen. I can't close the window either; the "x" in the top corner will highlight, but it won't react to mouse click or keyboard. The only way to close it is "Close window" from the taskbar.

Even if I right click on it's icon the menu will pop up, but again it won't react to and clicks or keys so I can't make a selection from there.

I tried the repair and reboot twice. No change. So I completely uninstalled it, rebooted, then used avastclear.exe in safe mode to completely clear everything, then reinstalled it from scratch. Still the same problem.

I'm on windows 10 pro 64 bit, using avast free.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: mchain on October 09, 2019, 07:38:43 PM
I asked this question on the forum but no one seems to have any answers:

I updated to the latest version 19.8.1393, and the program just won't respond to mouse clicks or keyboard. If I move the mouse over a button it will highlight, but if I click the mouse or use the enter key nothing will happen. I can't close the window either; the "x" in the top corner will highlight, but it won't react to mouse click or keyboard. The only way to close it is "Close window" from the taskbar.

Even if I right click on it's icon the menu will pop up, but again it won't react to and clicks or keys so I can't make a selection from there.

I tried the repair and reboot twice. No change. So I completely uninstalled it, rebooted, then used avastclear.exe in safe mode to completely clear everything, then reinstalled it from scratch. Still the same problem.

I'm on windows 10 pro 64 bit, using avast free.
Please see the latest reply to your post here:  https://forum.avast.com/index.php?topic=229840.msg1522017#msg1522017 (https://forum.avast.com/index.php?topic=229840.msg1522017#msg1522017)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: tyd2 on October 09, 2019, 08:19:11 PM
I asked this question on the forum but no one seems to have any answers:

I updated to the latest version 19.8.1393, and the program just won't respond to mouse clicks or keyboard. If I move the mouse over a button it will highlight, but if I click the mouse or use the enter key nothing will happen. I can't close the window either; the "x" in the top corner will highlight, but it won't react to mouse click or keyboard. The only way to close it is "Close window" from the taskbar.

Even if I right click on it's icon the menu will pop up, but again it won't react to and clicks or keys so I can't make a selection from there.

I tried the repair and reboot twice. No change. So I completely uninstalled it, rebooted, then used avastclear.exe in safe mode to completely clear everything, then reinstalled it from scratch. Still the same problem.

I'm on windows 10 pro 64 bit, using avast free.
Please see the latest reply to your post here:  https://forum.avast.com/index.php?topic=229840.msg1522017#msg1522017 (https://forum.avast.com/index.php?topic=229840.msg1522017#msg1522017)

Tried reinstalling as suggested, same problem.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: rocksteady on October 10, 2019, 03:54:30 PM
Pleaase note that Avast have responded to your original post here:
https://forum.avast.com/index.php?topic=229840.msg1522084#msg1522084
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 10, 2019, 09:43:32 PM
Have there been emergency updates to resolve such problems as the memory integrity issue?  I don't care to waste my time trying Avast 19.8.2393 unless I read assurances that that has been done.

I cannot believe that Avast 19.8.2393 has not been properly tested if the version has been botched by screwing up over a hardware security feature.

Avast 19.7.2388 works very well and smoothly.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 11, 2019, 09:40:58 AM
Have there been emergency updates to resolve such problems as the memory integrity issue?
Yes, it has been fixed in build# 19.8.4793.535 a while ago.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 11, 2019, 10:12:58 AM
Thanks for the green light Asyn.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 11, 2019, 10:15:26 AM
Thanks for the green light Asyn.
You're welcome.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 11, 2019, 10:21:57 AM
Have there been emergency updates to resolve such problems as the memory integrity issue?
Yes, it has been fixed in build# 19.8.4793.535 a while ago.

Are you sure about that build number ?
The reason I ask is I have had Avast Free 19.8.2393 (build 19.8.4793.541) for a while, certainly since I last updated my profile. 

I haven't heard of avast build numbers getting lower, it should be higher I would have thought, uness there has been some sort of reversion,.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 11, 2019, 10:27:03 AM
Are you sure about that build number ?
Yep, I mentioned the build with the fix. It should also work in later builds.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 11, 2019, 10:35:43 AM
Thanks. Version 19.8.2393 seems to have had the problems sorted. The core isolation feature now continues to function.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Mark896 on October 11, 2019, 04:20:11 PM
I re-installed this version today as was having crazy CPU-usage issues yesterday - re-install seemed to work but now back to same issue, constant 85+% CPU usage, I can just about write this post on my PC as the input lag is so bad now. Has this been an issue for others? It is not doing a scan as Disk I/O is minimal as is RAM usage.

I'm really struggling to do anything on my PC now, reboots and disabling core shields doesn't make a difference. It's the AvastSvc.exe for reference.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 11, 2019, 09:20:49 PM
There are still multiple AvastUI.exe processes.  Is this by design?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 11, 2019, 09:35:52 PM
There are still multiple AvastUI.exe processes.  Is this by design?

That has been mentioned before and for the most case you will see two entries.  There could be more depending on what you are doing more UI windows open, etc.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: David2126 on October 12, 2019, 01:43:19 AM
I have attempted a re-install over my previous Avast Free, but the problem persists that even with settings turned off, Secure Browser keeps loading on start-up. All the time, every time, I boot up.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 12, 2019, 05:28:08 AM
I have attempted a re-install over my previous Avast Free, but the problem persists that even with settings turned off, Secure Browser keeps loading on start-up. All the time, every time, I boot up.
-> https://forum.avast.com/index.php?board=78.0
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 12, 2019, 05:14:39 PM
When the Avast Free UI is opened, a second and then a third incarnation of AvastUI.exe starts.  Before first running the UI after system startup, only a single incarnation of AvastUI.exe is running. After running the UI, two incarnations of AvastUI.exe remain.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 12, 2019, 05:17:54 PM
When the Avast Free UI is opened, a second and then a third incarnation of AvastUI.exe starts.  Before first running the UI after system startup, only a single incarnation of AvastUI.exe is running. After running the UI, two incarnations of AvastUI.exe remain.
See Reply #170 from Dave.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 14, 2019, 10:16:31 AM
I would say that Avast Free 19.8.2393 requires around an additional 100MB of memory compared with version 19.7.2388 on Windows 10 Pro 64bit.

This is a stupid ill-informed comment.  Please take no notice.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 14, 2019, 02:04:45 PM
I would say that Avast Free 19.8.2393 requires around an additional 100MB of memory compared with version 19.7.2388 on Windows 10 Pro 64bit.
If 100 MB is a problem, then you probably need to see what's going on with your system.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 14, 2019, 02:05:41 PM
I would say that Avast Free 19.8.2393 requires around an additional 100MB of memory compared with version 19.7.2388 on Windows 10 Pro 64bit.

I would say that is very hard to quantify as it also depends on what other programs you are running and the avast components you have installed.  Firefox is by far the highest consumer of RAM.

Today, in the greater scheme of things 100MB isn't that great, my win10 laptop has 8GB of DDR4 RAM (and this figure isn't unusual), after all RAM is there to be used to aid performance.

Title: Re: NEW Version: 19.8 (September 2019)
Post by: loungehake on October 14, 2019, 02:36:14 PM
I have thought better of my hasty comment David. You are right.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: geoffsmith81 on October 15, 2019, 12:47:41 PM
Avast Premium Security ver 19.8.2393
Windows 10 Pro v1903 build 18362.418

I run charting software (sierrachart - https://www.sierrachart.com) that uses multiple windows (both independant floating windows and MDI child windows within the main application).

When moving focus from one window to another, Avast Premium Security (or sometimes Avast Behaviour Shield) is seen in the task manager to spike in CPU usage, whilst also causing my application to become unresponsive for a short period of time. Avast Premium Security is also seen to spike when first opening the program.

I have added the program, it's folder and associated data files to the exceptions list, but this has no effect at all.
I have also tried disabling the shields for 10 minutes, but this has no effect either - in fact Avast CPU spikes are more apparent even though it is apparently disabled.

To say that the current behaviour and associated performance impact is undesirable would be an understatement, how do I fix this?

edit: I should add that I have already 'repaired' the application and also tried to run in passive mode - neither of these options were successful.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 15, 2019, 03:00:52 PM
Avast Premium Security ver 19.8.2393
Windows 10 Pro v1903 build 18362.418

I run charting software (sierrachart - https://www.sierrachart.com (https://www.sierrachart.com)) that uses multiple windows (both independant floating windows and MDI child windows within the main application).

When moving focus from one window to another, Avast Premium Security (or sometimes Avast Behaviour Shield) is seen in the task manager to spike in CPU usage, whilst also causing my application to become unresponsive for a short period of time. Avast Premium Security is also seen to spike when first opening the program.

I have added the program, it's folder and associated data files to the exceptions list, but this has no effect at all.
I have also tried disabling the shields for 10 minutes, but this has no effect either - in fact Avast CPU spikes are more apparent even though it is apparently disabled.

To say that the current behaviour and associated performance impact is undesirable would be an understatement, how do I fix this?

edit: I should add that I have already 'repaired' the application and also tried to run in passive mode - neither of these options were successful.
Rather strange since passive mode turns off Avast. If Avast were the problem, passive mode should have solved the problem.  :o
Title: Re: NEW Version: 19.8 (September 2019)
Post by: geoffsmith81 on October 15, 2019, 04:14:18 PM
Rather strange since passive mode turns off Avast. If Avast were the problem, passive mode should have solved the problem.  :o
[/quote]
Yes, that was my expectation for passive mode, however Avast is clearly visible in task manager or process explorer.
With Avast completely disabled (instead using windows defender), the behaviour of my software is now as expected.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: smc425 on October 15, 2019, 08:32:52 PM
Does anyone know when the next version is being released? I have the Premium Security suite but had to put the firewall to sleep until Avast fixes their issues.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 15, 2019, 09:13:23 PM
Rather strange since passive mode turns off Avast. If Avast were the problem, passive mode should have solved the problem.  :o
Yes, that was my expectation for passive mode, however Avast is clearly visible in task manager or process explorer.
With Avast completely disabled (instead using windows defender), the behaviour of my software is now as expected.
Did you reboot your system after switching to passive mode?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: geoffsmith81 on October 15, 2019, 09:23:01 PM

Did you reboot your system after switching to passive mode?
[/quote]
Yes, more than once.

Also tried disabling individual shields, reboot, then test.
Same result every time.

Also fail to understand why setting exceptions for programme and files has no noticable effect.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 15, 2019, 09:32:10 PM
I've reported this to Avast let's see if that helps.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: geoffsmith81 on October 15, 2019, 10:08:34 PM
Quote
I've reported this to Avast let's see if that helps.
Ok thanks very much.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: karol.kurczuk on October 16, 2019, 09:49:55 PM
I try,new version is better than older version? Older version using very cpu and memory and the internet destabilise.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: heikwith on October 17, 2019, 08:31:11 PM
My last update is 191015-6 for my free avast 19.8.2393 (versie 19.8.4793.541).
Is this OK of not ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 17, 2019, 08:55:29 PM
My last update is 191015-6 for my free avast 19.8.2393 (versie 19.8.4793.541).
Is this OK of not ?

Several topics specifically about this, I suggest that you monitor one of them.
Check this one out https://forum.avast.com/index.php?topic=229974.0 (https://forum.avast.com/index.php?topic=229974.0).
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Pako7 on October 19, 2019, 11:44:10 AM
Does anyone know when the next version is being released? I have the Premium Security suite but had to put the firewall to sleep until Avast fixes their issues.

when its ready it will be released ...   back to your Problem did you try repairing your Avast?? if it failed how about you do a clean install?? am saying all this because i used to see the pop up notification stating that my firewall is off even on windows security though i didn't use  ws ...

and after this new update , iv never really seen that notification .....so i guess its fixed ....
Title: Re: NEW Version: 19.8 (September 2019)
Post by: smc425 on October 19, 2019, 08:50:37 PM
Pako,
I’ve performed repair installations and clean installations a few times. This is a common issue among Many users. Luckily for you and others, there are a precious few who are not plagued with this glitch. Avast is clearly sleeping on the issue. You can submit a thousand support logs to them....they won’t take ownership of the problem and are quick to pass the blame onto other software. Since February I have been waiting on a new release to patch this firewall issue. It’s ridiculous now that I have a paid subscription for Premier Security and have to use an alternative firewall for the time being.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Pako7 on October 20, 2019, 08:17:30 AM
Lets hope you`l smile after the new stable release because seems like a few bugs have been fixed on the upcoming release hopefully that bug may also be addressed

Beta : https://forum.avast.com/index.php?topic=229911.0
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on October 21, 2019, 04:37:40 AM
Avast Premium Security ver 19.8.2393
Windows 10 Pro v1903 build 18362.418

I run charting software (sierrachart - https://www.sierrachart.com) that uses multiple windows (both independant floating windows and MDI child windows within the main application).

When moving focus from one window to another, Avast Premium Security (or sometimes Avast Behaviour Shield) is seen in the task manager to spike in CPU usage, whilst also causing my application to become unresponsive for a short period of time. Avast Premium Security is also seen to spike when first opening the program.

I have added the program, it's folder and associated data files to the exceptions list, but this has no effect at all.
I have also tried disabling the shields for 10 minutes, but this has no effect either - in fact Avast CPU spikes are more apparent even though it is apparently disabled.

To say that the current behaviour and associated performance impact is undesirable would be an understatement, how do I fix this?

edit: I should add that I have already 'repaired' the application and also tried to run in passive mode - neither of these options were successful.

The only way I found to get rid of odd/erratic behaviors of avast is to uninstall the behavior shield (and web shield and mail shield). It creeps into everything, and it interferes with much better behavior shield of comodo (HIPS). Same goes for driver updater (always only take driver updates from your system manufacturer, not third party, not even part manufacturer) and system fixer (ccleaner), and all other such parts (even vpn, get one with manual firewall/kill switch which works before and after).
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on October 21, 2019, 10:58:57 AM
<snip quote>
The only way I found to get rid of odd/erratic behaviors of avast is to uninstall the behavior shield (and web shield and mail shield). It creeps into everything, and it interferes with much better behavior shield of comodo (HIPS). Same goes for driver updater (always only take driver updates from your system manufacturer, not third party, not even part manufacturer) and system fixer (ccleaner), and all other such parts (even vpn, get one with manual firewall/kill switch which works before and after).

And there you mention the magic word C o m o d o, there are many instances in this forum of conflict between the two.

In the same way removing C o m o d o would probably remove any possible "odd/erratic" behaviours as removing one side of a conflict is likely to resolve it..
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 21, 2019, 02:08:37 PM
Sounds like the Comodo dragon strikes again. :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Csicso on October 24, 2019, 11:37:54 PM
Avast free claims that Qbittorrent 4.1.8. infected by IDP.ALEXA.51 I think this is false.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 24, 2019, 11:48:14 PM
Avast free claims that Qbittorrent 4.1.8. infected by IDP.ALEXA.51 I think this is false.
Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Csicso on October 25, 2019, 11:11:15 PM
Avast free claims that Qbittorrent 4.1.8. infected by IDP.ALEXA.51 I think this is false.
Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php

Thanks, I sent it.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 26, 2019, 12:19:53 AM
Avast free claims that Qbittorrent 4.1.8. infected by IDP.ALEXA.51 I think this is false.
Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php (https://www.avast.com/false-positive-file-form.php)

Thanks, I sent it.
You're welcome. :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Csicso on October 26, 2019, 09:17:51 PM


Thanks, I sent it.
[/quote]You're welcome. :)
[/quote]


No longer blocking, the Qbittorrent by Avast.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 26, 2019, 09:42:31 PM


Thanks, I sent it.
You're welcome. :)



No longer blocking, the Qbittorrent by Avast.
Nice to know.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: tyd2 on October 29, 2019, 12:45:51 PM
I asked this question on the forum but no one seems to have any answers:

I updated to the latest version 19.8.1393, and the program just won't respond to mouse clicks or keyboard. If I move the mouse over a button it will highlight, but if I click the mouse or use the enter key nothing will happen. I can't close the window either; the "x" in the top corner will highlight, but it won't react to mouse click or keyboard. The only way to close it is "Close window" from the taskbar.

Even if I right click on it's icon the menu will pop up, but again it won't react to and clicks or keys so I can't make a selection from there.

I tried the repair and reboot twice. No change. So I completely uninstalled it, rebooted, then used avastclear.exe in safe mode to completely clear everything, then reinstalled it from scratch. Still the same problem.

I'm on windows 10 pro 64 bit, using avast free.

No one has replied for a couple of weeks so I'll try again here. I've updated to the latest graphic driver and the problem remains.

I used the Avast Support Tool,  File ID: L2Y4N. Someone said they'd forwarded it but I haven't heard anything in almost 3 weeks. Can someone PLEASE help?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on October 29, 2019, 01:16:07 PM
I asked this question on the forum but no one seems to have any answers:

I updated to the latest version 19.8.1393, and the program just won't respond to mouse clicks or keyboard. If I move the mouse over a button it will highlight, but if I click the mouse or use the enter key nothing will happen. I can't close the window either; the "x" in the top corner will highlight, but it won't react to mouse click or keyboard. The only way to close it is "Close window" from the taskbar.

Even if I right click on it's icon the menu will pop up, but again it won't react to and clicks or keys so I can't make a selection from there.

I tried the repair and reboot twice. No change. So I completely uninstalled it, rebooted, then used avastclear.exe in safe mode to completely clear everything, then reinstalled it from scratch. Still the same problem.

I'm on windows 10 pro 64 bit, using avast free.

No one has replied for a couple of weeks so I'll try again here. I've updated to the latest graphic driver and the problem remains.

I used the Avast Support Tool,  File ID: L2Y4N. Someone said they'd forwarded it but I haven't heard anything in almost 3 weeks. Can someone PLEASE help?
Sounds more like a hardware problem than anything related to graphics.
I've reported this to Avast.
Have you tried any/all of theses suggestions?
https://www.thewindowsclub.com/keyboard-mouse-not-working-windows (https://www.thewindowsclub.com/keyboard-mouse-not-working-windows)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: tyd2 on October 29, 2019, 05:20:09 PM
Sounds more like a hardware problem than anything related to graphics.
I've reported this to Avast.
Have you tried any/all of theses suggestions?
https://www.thewindowsclub.com/keyboard-mouse-not-working-windows (https://www.thewindowsclub.com/keyboard-mouse-not-working-windows)

I don't have any problem with the mouse in any other program, and I've never had it before with Avast, which I've been using for years. It only started with the latest version.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: ivandj100 on October 29, 2019, 08:12:01 PM
Boa tarde !!!
 Amigo tenho um problema sério com .coot, por avor me ajude, náo consigo abrir nada, o avast náo bloqueou esta bosta de vírus  !!!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on October 30, 2019, 05:41:24 AM
Boa tarde !!!
 Amigo tenho um problema sério com .coot, por avor me ajude, náo consigo abrir nada, o avast náo bloqueou esta bosta de vírus  !!!
-> https://forum.avast.com/index.php?board=27.0
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jacques.subileau on November 02, 2019, 02:25:28 PM
This morning, avast asks me to  restart my computer. My version is 19.8.2393 (version 19.8.4793.541). Any reason for this ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on November 02, 2019, 02:35:25 PM
This morning, avast asks me to  restart my computer. My version is 19.8.2393 (version 19.8.4793.541). Any reason for this ?
Most likely to finish the update to the latest version. :)
(https://screencast-o-matic.com/screenshots/u/Lh/1572701656874-53530.png)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jacques.subileau on November 02, 2019, 02:58:06 PM
mine is now 19.8.2393 (version 19.8.4793.544) and UI 1.0.415
It's a pity that avast do not say anything about those minor updates in the release history  :(
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Cyberdom on November 02, 2019, 06:15:17 PM
Same on my side. Indeed, it would be nice to have more information on these updates.

Another thing, is it normal that with Edge, site security certificates display that they are issued by "Avast Web/Mail Shield Root" ?
Is it possible to display the real issuer of the security certificate of each site (as in Chrome for example) and not "Avast Web/Mail Shield Root" ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: chris.. on November 02, 2019, 09:43:15 PM
Mine are still 19.8.2393 (version 19.8.4793.541) , up to date and avast doesn't ask me to restart my computers (x4 - 2W7 & 2W10)  ::)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jf22 on November 11, 2019, 05:22:22 PM
This was my problem. Thanks for very clear explanation.
I spoke too soon. Did restart computer and program version did not change. still at 19.8.2393 build 19.8.4793.541.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: NielsDalhoff on November 26, 2019, 10:28:13 AM
I have issues with this version.
When starting the Smart Scan - is halts on 75% when scanning for Browser threats.
From the joblist I can see that multible Avast Secure browsers are spawned. I have tried to leave the PC on for a day, but nothing happens - it does not progress any further. If I then try to stop the scanning then the program goes into an unresponsive condition, and last ressort is to reboot the pc.

I have also tried to enforce a scan upon boot, but windows just start normally without any boot-scan.

I choose to uninstall the Avast Secure Browser just to see if it had any effect on the Smart Scan, but the outcome was the same.
Note on the uninstall: Windows gave a warning/error upon uninstalling stating that the setup.exe contained a "buffer-overflow" that contained a threat.


Title: Re: NEW Version: 19.8 (September 2019)
Post by: BRANKO10 on November 26, 2019, 07:37:18 PM
Info from Microsoft to me?
Microsoft will prevent users of some VG and Avast antivirus software from upgrading to the latest version of Windows 10 due to a compatibility issue.

The message from Microsoft:

“To safeguard your upgrade experience, we have applied a hold on devices with affected Avast and AVG Antivirus from being offered or installing Windows 10, version 1903 or Windows 10, version 1909, until the application is updated,” Microsoft says.

To get around the block, users will need to download and install an updated version of Avast or AVG.

The updates and installation instructions for updating the antivirus software are available on Avast and AVG support pages.

While this is the first time Microsoft has reported a compatibility block for AVG and Avast, some users have reported being unable to install version 1903 since August.

Avast acquired AVG in 2016. AVG’s page notes the block affects AVG Ultimate 19.5 and lower, AVG Internet Security 19.5 and lower, and AVG AntiVirus FREE 19.5 and lower.

Avast products affected include Avast Premium Security 19.5 and lower, Avast Premier 19.5 and lower, Avast Internet Security 19.5 and lower, and Avast Free Antivirus 19.5 and lower.

Microsoft has also imposed a compatibility block on Windows 10 updates for versions 1903, 1909, and 1809, due a compatibility problem with certain Qualcomm Wi-Fi drivers. Affected users should see a message in Windows 10 Setup that draws attention to the need to update the driver.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on November 26, 2019, 09:46:32 PM
If you're running an old version of Avast or AVG, you aren't getting the maximum protection.
Those old versions also aren't compatible with the latest Windows 10 update.
The current version of Avast is 19.8.2393 (build 19.8.4793.544).
Update and be safe and have no problem with your Windows 10 v.1909 update.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dragon03201978 on December 02, 2019, 09:03:07 PM
Hello Everyone. I am also dealing with the block. Here are the details surrounding the block on my computer:

As I understand it from the previous post, if I have a later version of Avast's build list, then I will no longer be blocked while doing the smart scan. Unfortunately, this is not currently the case. Its build version is 19.8. Furthermore, 19.8 is later than 19.3. Are others still experiencing the block problem as well?

Please note, after reading Brank010's post, I went to the settings of Avast's Free Antivirus running on my computer. Then I checked how recently it had updated. Even though it claimed to be fully updated, I clicked the update button for:

Unfortunately, the application is still hanging. On the plus side, because Avast barely consumes computer resources, I can let it hang indefinitely. On the minus side, I am wondering how foolish I am being allowing my computer to surf the web long enough to check my email and report all this here on Avast's forums.  My guess is that neither checking email or posting on Avast is all that foolish.

For now, I am going to let it hang until I am ready to shutdown my computer. Perhaps next time I turn it on one of three things may happen:
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on December 02, 2019, 09:51:30 PM
Hello Everyone. I am also dealing with the block. Here are the details surrounding the block on my computer:
  • Windows 10
  • Avast free trial
  • 19.8.2393 (build 19.8.4793.544)
As I understand it from the previous post, if I have a later version of Avast's build list, then I will no longer be blocked while doing the smart scan. Unfortunately, this is not currently the case. Its build version is 19.8. Furthermore, 19.8 is later than 19.3. Are others still experiencing the block problem as well?

Please note, after reading Brank010's post, I went to the settings of Avast's Free Antivirus running on my computer. Then I checked how recently it had updated. Even though it claimed to be fully updated, I clicked the update button for:
  • "Virus Definitions"
  • "Application"
Unfortunately, the application is still hanging. On the plus side, because Avast barely consumes computer resources, I can let it hang indefinitely. On the minus side, I am wondering how foolish I am being allowing my computer to surf the web long enough to check my email and report all this here on Avast's forums.  My guess is that neither checking email or posting on Avast is all that foolish.

For now, I am going to let it hang until I am ready to shutdown my computer. Perhaps next time I turn it on one of three things may happen:
  • Avast no longer hangs on the previously mentioned step.
  • One of you posts more steps to stop it from hanging.
  • I find the article on Microsoft's website that explains this block and how to fix it. The explanation is sufficient for us to fix the problem.
There is no such animal as Avast Free Trial.
Once you update to the latest version of Avast, there isn't any block by Microsoft if updating to v.1909
Title: Re: NEW Version: 19.8 (September 2019)
Post by: dwh on December 08, 2019, 09:30:56 AM
@  dwh
If you are waiting for an offline installation file with all of the combined minor build changes, I fear you will be waiting for a long time.  The Update Servers would be in a permanent state of change (as an avast user I have no idea how avast could manage that). 

Just thought you'd like to know I'm still waiting as there was no October update (nor November nor so far December).

I don't consider this dangerous, since program updates are mostly about feature changes, etc. and it's the virus definitions and associated engine updates are the guts of detection.

I fear you are very much overestimating the number of builds involved.  I'm only asking that the offline installer be overwritten when a build is pushed.  If it's too much to make an announcement, I'm fine with that.  The 3rd-party tool I use to check for updates will tell me anyway.  When the next program arrives and I install it (after watching the forum for issues for a bit), I'll do a daily check for a build number change to see.

I guess I do want them to obey the Program Update settings and not push out any program changes (e.g. "minor" builds) without asking if I say I want to be asked.

Quote from: DavidR
Given that there is essentially a Program Update almost monthly as it is and when released that Program Version (in that state) is available for download.

(Still waiting...) :-)

Quote from: DavidR
I honestly don't know why you don't use the Program Update function within the UI when notified of a program update.  Generally that is what I do on my systems but I also download and save the off-line installation file, if I needed to revert to an earlier version.

I am interested in such things.  Most people rightfully want to trust the vendor to make things as easy as possible.  I actively manage my system's maintenance because I'm interested in such things.  I can have 100% confidence that there are no holes opened up if I use an offline installer while disconnected; I go from a fully-running old version to a fully-running new version while online.  (This exercise has made me realize I need to watch out for Avast unexpectedly saying it needs a restart and to do those disconnected too.)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on December 09, 2019, 01:37:58 AM
<snip quote>
The only way I found to get rid of odd/erratic behaviors of avast is to uninstall the behavior shield (and web shield and mail shield). It creeps into everything, and it interferes with much better behavior shield of comodo (HIPS). Same goes for driver updater (always only take driver updates from your system manufacturer, not third party, not even part manufacturer) and system fixer (ccleaner), and all other such parts (even vpn, get one with manual firewall/kill switch which works before and after).

And there you mention the magic word C o m o d o, there are many instances in this forum of conflict between the two.

In the same way removing C o m o d o would probably remove any possible "odd/erratic" behaviors as removing one side of a conflict is likely to resolve it..

Comodo's HIPS behavior shield has been around for long, is reliable, and gives many more fine-grained options to adjust it than Avast's behavior shield. Avast's behavior shield does not give me the feeling I am in control, but rather, that the program does whatever it "deems" to be best for the user, which, logically, it cannot know, and therefore cannot achieve. With Comodo HIPS, you get a dialogue, if you choose to be informed and want to decide on a case by case basis. And you get a history of your decisions and can edit those settings chosen for each program that ran and required permissions. It detects even gov or other spy programs smuggled-in by ISPs. Is there any better execution firewall?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on December 09, 2019, 01:59:30 AM
<snip quote>
The only way I found to get rid of odd/erratic behaviors of avast is to uninstall the behavior shield (and web shield and mail shield). It creeps into everything, and it interferes with much better behavior shield of comodo (HIPS). Same goes for driver updater (always only take driver updates from your system manufacturer, not third party, not even part manufacturer) and system fixer (ccleaner), and all other such parts (even vpn, get one with manual firewall/kill switch which works before and after).

And there you mention the magic word C o m o d o, there are many instances in this forum of conflict between the two.

In the same way removing C o m o d o would probably remove any possible "odd/erratic" behaviors as removing one side of a conflict is likely to resolve it..

Comodo's HIPS behavior shield has been around for long, is reliable,
<snip comodo promotion>

How long it has been around isn't the issue, conflict is the issue.

I have been using Avast Free of over 15 years and as long as it has had the Behaviour Shield that too has been running without problem.  My only concession is to set it t Ask (like if have for all shields).
Title: Re: NEW Version: 19.8 (September 2019)
Post by: vstsr on December 09, 2019, 08:31:57 AM
<snip quote>
The only way I found to get rid of odd/erratic behaviors of avast is to uninstall the behavior shield (and web shield and mail shield). It creeps into everything, and it interferes with much better behavior shield of comodo (HIPS). Same goes for driver updater (always only take driver updates from your system manufacturer, not third party, not even part manufacturer) and system fixer (ccleaner), and all other such parts (even vpn, get one with manual firewall/kill switch which works before and after).

And there you mention the magic word C o m o d o, there are many instances in this forum of conflict between the two.

In the same way removing C o m o d o would probably remove any possible "odd/erratic" behaviors as removing one side of a conflict is likely to resolve it..

Comodo's HIPS behavior shield has been around for long, is reliable,
<snip comodo promotion>

How long it has been around isn't the issue, conflict is the issue.

I have been using Avast Free of over 15 years and as long as it has had the Behaviour Shield that too has been running without problem.  My only concession is to set it t Ask (like if have for all shields).

But it does not give you achoice of what to do in !each case! or !per program!, which means you are not in control...and that is a joke.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Asyn on December 10, 2019, 08:58:24 AM
But it does not give you achoice of what to do in !each case! or !per program!, which means you are not in control...and that is a joke.
It does, as mentioned by Dave you can set it to "Ask". Further, you can't compare a HIPS with a BHS, different things.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jacques.subileau on January 09, 2020, 06:17:43 PM
I was asked to restart my computer this afternoon by Avast. Before restarting my Avast version was 19.8.2393(19.8.4793.545) and my GUI was 1.0.437. After a restart my Avast version is 19.8.2393(19.8.4257.546) and my GUI version did not change. Curious to go from...4793 to ...4257. Any explanation ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: DavidR on January 09, 2020, 08:04:16 PM
I was asked to restart my computer this afternoon by Avast. Before restarting my Avast version was 19.8.2393(19.8.4793.545) and my GUI was 1.0.437. After a restart my Avast version is 19.8.2393(19.8.4257.546) and my GUI version did not change. Curious to go from...4793 to ...4257. Any explanation ?

Not seen any request to restart, so I can't really comment.

However, it isn't unusual to see minor version (build number) updates as the Virus Definitions updates also include the ability to update Engines.  That said it is unusual to see the build number go down.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Eslam15 on January 09, 2020, 08:40:14 PM
I was asked to restart my computer this afternoon by Avast. Before restarting my Avast version was 19.8.2393(19.8.4793.545) and my GUI was 1.0.437. After a restart my Avast version is 19.8.2393(19.8.4257.546) and my GUI version did not change. Curious to go from...4793 to ...4257. Any explanation ?
you are right. avast did the same with me today and after restarting my system, i had issues with smart scan. when i run a smart scan, avast closes itself and the tray icon disappears.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: Henry160 on January 09, 2020, 09:23:33 PM
Hi,

Exactly the same here - on opening Avast, it told me that "Avast needs to restart your computer" (Which it does every now and then). On restarting, I opened Avast from the system tray icon, and hit the "Run Smart Scan" button. After about 1 second, the GUI disappeared, and the system tray icon went as well. I can start Avast from the Start Menu, but it will still do a disappearing act if I try to run Smart Scan. The Program Version is 19.8.2393 (build 19.8.4257.546), and I am running 64 bit Windows 10.

Hopefully this will be fixed soon - a virus scanner that doesn't scan is rather like having a chocolate teapot!

Cheers - Henry

Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on January 09, 2020, 09:32:50 PM
Hi,

Exactly the same here - on opening Avast, it told me that "Avast needs to restart your computer" (Which it does every now and then). On restarting, I opened Avast from the system tray icon, and hit the "Run Smart Scan" button. After about 1 second, the GUI disappeared, and the system tray icon went as well. I can start Avast from the Start Menu, but it will still do a disappearing act if I try to run Smart Scan. The Program Version is 19.8.2393 (build 19.8.4257.546), and I am running 64 bit Windows 10.

Hopefully this will be fixed soon - a virus scanner that doesn't scan is rather like having a chocolate teapot!

Cheers - Henry
Confirmed and reported to Avast. Let's see if that helps.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on January 09, 2020, 10:06:52 PM
Hi,

Exactly the same here - on opening Avast, it told me that "Avast needs to restart your computer" (Which it does every now and then). On restarting, I opened Avast from the system tray icon, and hit the "Run Smart Scan" button. After about 1 second, the GUI disappeared, and the system tray icon went as well. I can start Avast from the Start Menu, but it will still do a disappearing act if I try to run Smart Scan. The Program Version is 19.8.2393 (build 19.8.4257.546), and I am running 64 bit Windows 10.

Hopefully this will be fixed soon - a virus scanner that doesn't scan is rather like having a chocolate teapot!

Cheers - Henry
Confirmed and reported to Avast. Let's see if that helps.
Acknowledged by Avast. and has been given highest status to be fixed asap.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: fireworksheavens on January 10, 2020, 07:35:12 PM
I'm glad I'm not the only one who is experiencing the frequent "Avast needs to restart" messages. The last time this happened to me was years ago, but it was throwing me the restart message upon EVERY reboot, so I just uninstalled Avast, and then reinstalled it after a fresh reboot, and then I no longer got that frequent restart message. I think it got stuck in a loop.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jacques.subileau on January 11, 2020, 09:38:52 AM
I was asked to restart my computer this morning. The version number has been updated 19.8.2393 (version 19.8.4793.547). Thanks Avast
Title: Re: NEW Version: 19.8 (September 2019)
Post by: jacques.subileau on January 13, 2020, 10:56:41 AM
Once again I was asked to restart my computer this morning and the new version is now 19.8.2393 (version 19.8.4257.548). Back to 4257 once again instead of 4793. What's going on ?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: NON on January 13, 2020, 12:57:36 PM
Once again I was asked to restart my computer this morning and the new version is now 19.8.2393 (version 19.8.4257.548). Back to 4257 once again instead of 4793. What's going on ?
For some reason Avast cancelled an update and reverted back to old version.
Because of that numbering is messed now but it's just numbering, nothing to worry about.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on January 13, 2020, 01:06:01 PM
Once again I was asked to restart my computer this morning and the new version is now 19.8.2393 (version 19.8.4257.548). Back to 4257 once again instead of 4793. What's going on ?
For some reason Avast cancelled an update and reverted back to old version.
Because of that numbering is messed now but it's just numbering, nothing to worry about.
From Avast,
"Hello there, please be informed that yesterday we released fix the previous update was targeted to but was reverted as mentioned above. However, the program version will be (again) reported as 19.8.2393 (build 19.8.4257.548)and although it is not as it should be, we leave it on this number for now. Next program update will adjust the build number back to the standard numbering. Thank you for your understanding."
Title: Re: NEW Version: 19.8 (September 2019)
Post by: badass on January 23, 2020, 08:18:03 PM
Is this where I keep up to date on the newest Updates?  I take it this will be shown as the first Post in the Thread when it comes time?

I didn't even realize that it is only Upgraded once a year?!  I thought is was at least twice a year?

Thanks
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on January 23, 2020, 09:22:19 PM
Is this where I keep up to date on the newest Updates?  I take it this will be shown as the first Post in the Thread when it comes time?

I didn't even realize that it is only Upgraded once a year?!  I thought is was at least twice a year?

Thanks
You can stay updated by looking at the first post in the following section, https://forum.avast.com/index.php?board=2.0
As to the # of releases and the changes that happend in 2019 are described here, https://forum.avast.com/index.php?topic=228273.0
Title: Re: NEW Version: 19.8 (September 2019)
Post by: badass on January 23, 2020, 10:01:37 PM
Thank you Bob!
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on January 23, 2020, 10:21:34 PM
Thank you Bob!
You're welcome.  :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: heikwith on January 30, 2020, 01:58:32 PM
https://press.avast.com/avast-to-commence-wind-down-of-subsidiary-jumpshot
Title: Re: NEW Version: 19.8 (September 2019)
Post by: heikwith on February 07, 2020, 09:30:43 PM
I just saw that Avast Free 19.8.2393(19.8.4257.522) thinks that HitmanProAlert3.8.1.863 is a virus
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on February 07, 2020, 09:48:04 PM
I just saw that Avast Free 19.8.2393(19.8.4257.522) thinks that HitmanProAlert3.8.1.863 is a virus
Did you report it?

Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php
Title: Re: NEW Version: 19.8 (September 2019)
Post by: heikwith on February 08, 2020, 10:22:38 AM
I just saw that Avast Free 19.8.2393(19.8.4257.522) thinks that HitmanProAlert3.8.1.863 is a virus
Did you report it?

Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php
No, because now (after reboot this morning) no problems anymore
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on February 08, 2020, 11:25:48 AM
I just saw that Avast Free 19.8.2393(19.8.4257.522) thinks that HitmanProAlert3.8.1.863 is a virus
Did you report it?

Report a false positive (select file or website)
https://www.avast.com/false-positive-file-form.php (https://www.avast.com/false-positive-file-form.php)
No, because now (after reboot this morning) no problems anymore
You didn't, someone else did. Problem confirmed, problem fixed. :)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: anton6363 on February 18, 2020, 05:20:30 AM
I spent hours last time to install and then fix issues with Avast premium sequirity .... you can find all my posts on thios forum. How are you going to come back from all the stories about data privacy and ongoing flaws in the system?
Are we going to loose internet connection after installing the latest Ver? Did you fix issues with firewall?
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on February 18, 2020, 11:42:43 AM
I spent hours last time to install and then fix issues with Avast premium sequirity .... you can find all my posts on thios forum. How are you going to come back from all the stories about data privacy and ongoing flaws in the system?
Are we going to loose internet connection after installing the latest Ver? Did you fix issues with firewall?
It's already fixed in the latest beta version and will be fixed when the next release of Avast is made available,
Beta available here, https://forum.avast.com/index.php?topic=232278.0 (https://forum.avast.com/index.php?topic=232278.0)
Title: Re: NEW Version: 19.8 (September 2019)
Post by: TheOwner on February 21, 2020, 05:35:27 PM
Everyday notification about upgrade in notification center really annoys me. Why you still push that message if was already read? I will never upgrade my free version even if will be completely free. I don't need more bloatware. Thank you.
Title: Re: NEW Version: 19.8 (September 2019)
Post by: bob3160 on February 21, 2020, 05:40:10 PM
Everyday notification about upgrade in notification center really annoys me. Why you still push that message if was already read? I will never upgrade my free version even if will be completely free, I don't need more bloatware. Thank you.
It's the free version. It comes with reminders (popups) for paid products.
I've learned to no longer notice them. https://youtu.be/PkAdgFu6su8