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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: caroline.kenyon on October 09, 2019, 10:05:24 AM

Title: Avast Online Security isn't working
Post by: caroline.kenyon on October 09, 2019, 10:05:24 AM
Hello, this morning I noticed that the Avast Online Security icon wasn't showing up in my Firefox add-ons, so I uninstalled and reinstalled it by clicking "Remove" on the add-ons list, and then I reinstalled it by going to the add-ons store, but now the add-on won't work at all, and when I click on it, the site rating won't show up. Please can you help me fix this?
Title: Re: Avast Online Security isn't working
Post by: caroline.kenyon on October 09, 2019, 11:05:59 AM
It's okay. I fixed the problem by restarting my laptop.
Title: Re: Avast Online Security isn't working
Post by: mchain on October 09, 2019, 07:53:39 PM
Restart when in doubt.   :)
Title: Re: Avast Online Security isn't working
Post by: schmidthouse on October 09, 2019, 07:59:43 PM
It's okay. I fixed the problem by restarting my laptop.

 I have found over the years that ''rebooting" the OS has cleared up many anomolies that seem to have popped up out of nowhere.
Good advice "restart when in doubt"
Title: Re: Avast Online Security isn't working
Post by: DavidR on October 09, 2019, 08:02:20 PM
Restart when in doubt.   :)

Pretty much the first course of action as it does often produce results.

Its almost the first question asked if you call your companies tech support, have you switched it off and on again :)

The IT Crowd https://en.wikipedia.org/wiki/The_IT_Crowd (https://en.wikipedia.org/wiki/The_IT_Crowd) and https://www.imdb.com/title/tt0487831/ (https://www.imdb.com/title/tt0487831/) I loved that TV program.
Title: Re: Avast Online Security isn't working
Post by: schmidthouse on October 09, 2019, 08:12:03 PM
Restart when in doubt.   :)

Pretty much the first course of action as it does often produce results.

Its almost the first question asked if you call your companies tech support, have you switched it off and on again :)

The IT Crowd https://en.wikipedia.org/wiki/The_IT_Crowd (https://en.wikipedia.org/wiki/The_IT_Crowd) and https://www.imdb.com/title/tt0487831/ (https://www.imdb.com/title/tt0487831/) I loved that TV program.

Very true. And the first question I ask, which as you say David "often produces results". :)