Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: David2462 on August 12, 2020, 06:46:17 PM

Title: Unable to access "settings" within Window Desktop
Post by: David2462 on August 12, 2020, 06:46:17 PM

Although I AM able to access and log-in to my AVAST account online, i am Unable to access "settings" within Window Desktop (Avast Premium Security) even though i am pretty sure that the password is the same. How do i recover the password for the settimngs area of Window Desktop (Avast Premium Security) plesae. Any ideas?

Title: Re: Unable to access "settings" within Window Desktop
Post by: DavidR on August 12, 2020, 07:19:35 PM

The password for your my.avast.com account IS different the the program password (if you set one ?) to protect your Avast Settings from being changed.

So unless you specifically chose the same password (not always a great idea) then the likelihood is that it is different.

Title: Re: Unable to access "settings" within Window Desktop
Post by: Asyn on August 13, 2020, 05:52:46 AM

Quote from: David2462 on August 12, 2020, 06:46:17 PM

How do i recover the password for the settimngs area of Window Desktop (Avast Premium Security) plesae. Any ideas?

-> https://support.avast.com/article/Remove-Antivirus-password