Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tvagge on October 23, 2020, 01:39:18 PM
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Hello,
My company moved to a new security policy recently.
I'm trying to completely remove Avast Free Antivirus (ver. 20.8.2432) in a Windows 10 Pro PC with your tool (avastclear.exe), so I can install a new endpoint antivirus (Forticlient).
When the procedure ends (boot in safe mode, etc) the other AV program still finds Avast installed and no further installation is done.
Please advice how can I completely remove your product.
Thank you in advance.
Thomas
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Hi Thomas,
- Which version/build of avastclear.exe..?
- Did you run the tool in safe mode..!?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
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Hi Thomas,
- Which version/build of avastclear.exe..?
- Did you run the tool in safe mode..!?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
Hi,
- Which version/build of avastclear.exe..?
the last version on avast.com
- Did you run the tool in safe mode..!?
Yes
- OS..? (32/64 Bit..? - which SP/Build..?)
Win 10 Pro 64bit, fully updated
- Other security related software installed..?
No
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- Which version/build of avastclear.exe..?
the last version on avast.com
Please provide details.
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I was thinking of trying several AVAST products. I always check up on canceling & uninstalling BEFORE I sign up for "free trials".
I have YET to find out how to cancel a free trial of any AVAST product (all "cancellations" say you must have an "order #" from an email received AFTER you PURCHASE the product. That alone is giving me pause. Now I'm REALLY hesitant to try an AVAST product because of the apparent problems of trying to uninstall an AVAST product - with the avastclear.exe apparently not working to actually CLEAR the Avast product from a computer (unless you have a certain version, build, etc. etc. of a certain OS of several OTHER software products).
How DO you cancel a "free trial" if you find that you like a different product more (but of course, have no "purchase order #, sine it was a "free trial"? Would it be safer for me to just leave AVAST out of the evaluations? I truly despise "sticky" applications; I should not have to troll the registry myself to remove bits & pieces.
Also, I am having trouble reading the letters in the verification below - my vision is not perfect and the letters are too small with lines through them - it doesn't have to be THAT unreadable to foil a bot reader.
Maggie
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I was thinking of trying several AVAST products. I always check up on canceling & uninstalling BEFORE I sign up for "free trials".
I have YET to find out how to cancel a free trial of any AVAST product (all "cancellations" say you must have an "order #" from an email received AFTER you PURCHASE the product. That alone is giving me pause. Now I'm REALLY hesitant to try an AVAST product because of the apparent problems of trying to uninstall an AVAST product - with the avastclear.exe apparently not working to actually CLEAR the Avast product from a computer (unless you have a certain version, build, etc. etc. of a certain OS of several OTHER software products).
How DO you cancel a "free trial" if you find that you like a different product more (but of course, have no "purchase order #, sine it was a "free trial"? Would it be safer for me to just leave AVAST out of the evaluations? I truly despise "sticky" applications; I should not have to troll the registry myself to remove bits & pieces.
Also, I am having trouble reading the letters in the verification below - my vision is not perfect and the letters are too small with lines through them - it doesn't have to be THAT unreadable to foil a bot reader.
Maggie
If you don't have an order #, you can use 0000000 (7 Zeros)
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Also, I am having trouble reading the letters in the verification below - my vision is not perfect and the letters are too small with lines through them - it doesn't have to be THAT unreadable to foil a bot reader.
Maggie
Captcha is only needed for your first 3 posts. (Spam protection)
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- Which version/build of avastclear.exe..?
the last version on avast.com
Please provide details.
Avastclear version: 20.8.5684.0
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See if this helps: https://support.avast.com/en-ww/article/94
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See if this helps: https://support.avast.com/en-ww/article/94
No, none of your suggestions worked.
In registry there are tons of avast records, even I ran your avastclear tool. Don't you find this frustrating?
Does any REAL person have any solution out there? Bots are OK, but I would say I've had enough of this.
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tvagge please what is the other AV program? "... the other AV program still finds Avast installed..".
Thank you.
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tvagge please what is the other AV program? "... the other AV program still finds Avast installed..".
Thank you.
Hi,
As I mentioned in my first post: Forticlient (6.2.7)
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I had mention that the new way of using the registry for the settings would adversely effect the removal of Avast when that change was originally made. I was told at that time that an update to the removal tool would be released. I guess that never happened. When you create the new tool, please create a tool that finally removes all of the product, not just some as has been the case for a long time. Thanks
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I had mention that the new way of using the registry for the settings would adversely effect the removal of Avast when that change was originally made. I was told at that time that an update to the removal tool would be released. I guess that never happened. When you create the new tool, please create a tool that finally removes all of the product, not just some as has been the case for a long time. Thanks
+1
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I had mention that the new way of using the registry for the settings would adversely effect the removal of Avast when that change was originally made. I was told at that time that an update to the removal tool would be released. I guess that never happened. When you create the new tool, please create a tool that finally removes all of the product, not just some as has been the case for a long time. Thanks
+1
So the final verdict is that there is no way at this time to completely remove Avast ??? Very professional indeed
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I had mention that the new way of using the registry for the settings would adversely effect the removal of Avast when that change was originally made. I was told at that time that an update to the removal tool would be released. I guess that never happened. When you create the new tool, please create a tool that finally removes all of the product, not just some as has been the case for a long time. Thanks
+1
So the final verdict is that there is no way at this time to completely remove Avast ??? Very professional indeed
Hi, I already forwarded it to the devs, let's see...
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See if this helps: https://support.avast.com/en-ww/article/94
As far as I'm concerned, I use the advanced mode of Revo-Unistaller if I want to uninstall avast and I never need to delete the remaining folders or Avast Firewall Driver or ......
nb:of course the software can't delete all traces (folders and registry keys) when windows is mounted, but they are by rebooting before the session is started ,so before avast (or what's left of it) is started.
On the other hand, I have not yet tried with the new way of using the registry for the settings but as Revo has the habit of going deep into the registry for traces,I don't really see why it wouldn't do the job as usual, probably better than avastclear ? (this is my feeling from my experience so far :) , I may be wrong for the new versions :-\ )
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See if this helps: https://support.avast.com/en-ww/article/94 (https://support.avast.com/en-ww/article/94)
As far as I'm concerned, I use the advanced mode of Revo-Unistaller if I want to uninstall avast and I never need to delete the remaining folders or Avast Firewall Driver or ......
nb:of course the software can't delete all traces (folders and registry keys) when windows is mounted, but they are by rebooting before the session is started ,so before avast (or what's left of it) is started.
On the other hand, I have not yet tried with the new way of using the registry for the settings but as Revo has the habit of going deep into the registry for traces,I don't really see why it wouldn't do the job as usual, probably better than avastclear ? (this is my feeling from my experience so far :) , I may be wrong for the new versions :-\ )
Sorry, but I would not allow a third party app start digging deep into the registry.
One wrong move and no system boot.
This is an Avast problem. They need to remedy the problem. Our speculations aren't really going to solve the problem.
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I agree 100% with bob3160's opinion.
The result remains the same though: There is NO way to safely & completely remove Avast from a Windows system.
If someone from Avast team has a solution, please elaborate.