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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tiptop on October 27, 2007, 03:40:36 PM

Title: "Standard shield provider not found..."
Post by: tiptop on October 27, 2007, 03:40:36 PM

I've got a great problem... My Avast cannot open a residental security... I've got a message like that : "Standard shield provider not found".  And avast tell's me that it's closed... What can I do??

Tiptop

Title: Re: "Standard shield provider not found..."
Post by: Lisandro on October 27, 2007, 03:44:03 PM

We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?
- Any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'.
- Did you try to repair your avast installation through the Control Panel?

Title: Re: "Standard shield provider not found..."
Post by: tiptop on October 27, 2007, 03:56:57 PM

so:):)

OS : Vista, and it is up to date
VPS: 071027-0
I don't have any other anti-vir on my computer.
I've got standard Win Firewall
I tried to update avast but it didn't help...
I think I don't have any errors on my PC... I'm quite sure :)

And current version of my Avast is 4.7.1074

Title: Re: "Standard shield provider not found..."
Post by: Lisandro on October 27, 2007, 04:31:38 PM

Quote from: tiptop on October 27, 2007, 03:56:57 PM

I don't have any other anti-vir on my computer.

Had in the past? Maybe installed OEM?
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?

Title: Re: "Standard shield provider not found..."
Post by: tiptop on October 27, 2007, 11:50:13 PM

Thank you:):) Now every thing is all right :)

Title: Re: "Standard shield provider not found..."
Post by: Lisandro on October 28, 2007, 12:09:54 AM

Quote from: tiptop on October 27, 2007, 11:50:13 PM

Thank you:):) Now every thing is all right :)

Tiptop, your happiness is my joy.
Sometimes I feel this moments as the only ones which makes me be online 8)

Title: Re: "Standard shield provider not found..."
Post by: Kit Kat on June 24, 2009, 05:15:53 AM

I've got a great problem... My Avast cannot open a residental security... I've got a message like that : "Standard shield provider not found".  And avast tell's me that it's closed... What can I do??

Title: Re: "Standard shield provider not found..."
Post by: Lisandro on June 24, 2009, 11:33:42 PM

Quote from: Kit Kat on June 24, 2009, 05:15:53 AM

I've got a great problem... My Avast cannot open a residental security... I've got a message like that : "Standard shield provider not found".  And avast tell's me that it's closed... What can I do??

I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there.
4. Boot.
5. Download, save and install the latest avast! (http://www.avast.com/eng/programs.html) version. It will be good to accept the boot time scanning on next boot.
6. Boot.
7. Check and post the results.

Title: Re: "Standard shield provider not found..."
Post by: kishan vaishnav on May 18, 2010, 10:15:20 PM

Quote from: tiptop on October 27, 2007, 03:40:36 PM

I've got a great problem... My Avast cannot open a residental security... I've got a message like that : "Standard shield provider not found".  And avast tell's me that it's closed... What can I do??

kishan

Title: Re: "Standard shield provider not found..."
Post by: Lisandro on May 20, 2010, 04:10:03 PM

Quote from: kishan vaishnav on May 18, 2010, 10:15:20 PM

Quote from: tiptop on October 27, 2007, 03:40:36 PM

I've got a great problem... My Avast cannot open a residental security... I've got a message like that : "Standard shield provider not found".  And avast tell's me that it's closed... What can I do??

kishan

And so? What's the problem you're facing in?