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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dda on May 27, 2009, 12:20:36 AM

Title: Move to chest: Error 0xC000007F {An operation failed because the disk was full.}
Post by: dda on May 27, 2009, 12:20:36 AM

How can I solve this problem found in the avast report :
File F:\System Volume Information\_restore{493B8C27-B0FB-44CB-9B3B-4FE74200A0B3}\RP965\A0100555.exe\%TEMP%\h2o.exe is infected by Win32:Trojan-gen {Other}, Move to chest: Error 0xC000007F {An operation failed because the disk was full.}

The disk is not full at all ! Neither F: neither C: . Hundreds of gigs available.
Avast has probably a problem because those files are not located in the usual C:\ tree ?
But I can't access F:\System Volume Information\... manualy to delete those files.

Can someone let me know how I can delete this kind of file ? I have exactly 10 lines like that one in the report.

Thanks.

Regards,

DDA

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was full.}
Post by: Lisandro on May 27, 2009, 12:28:46 AM

This file belongs to Windows Restore feature. You can delete the old restore points and keep just a new clean one.
Probably the file is too big to the Chest (not enough space). You can increase the Chest size into the avast settings but, also, I won't worry about that particular file.
You can also schedule a boot time scanning and delete the file.

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was fu
Post by: dda on May 27, 2009, 12:34:06 AM

The report comes from a boot time scanning which is unable to move it to the chest.

How do I delete old restore points (without awakening the beast) and how do I force a new clean one ?

or

I can try to increase the chest but how can I ask avast to just scan that file again or the 10 others I have and not the whole F: again ? Can I ask avast to delete those files also ?

Regards,

DDA

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was full.}
Post by: Lisandro on May 27, 2009, 12:36:40 AM

Disable System Restore on Windows ME (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264887), XP (http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405) or Vista (http://support.microsoft.com/?scid=kb%3Ben-us%3B936212&x=6&y=13). System Restore is not available in Windows 9x and 2k. After disabling you can enable it again.

Disabling and enabling will delete all points (and files).
There you can create a new restore point manually.

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was fu
Post by: dda on May 27, 2009, 12:44:02 AM

Thanks.

DDA

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was full.}
Post by: Lisandro on May 27, 2009, 12:50:49 AM

Quote from: dda on May 27, 2009, 12:44:02 AM

Thanks.

DDA

You're welcome. Feel free to come back any time you need help or just to change experiences 8)

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was full.}
Post by: KKen on February 20, 2011, 06:37:31 PM

I have the same error message.  I tried the RESTORE point idea but it didn't work.
I also uninstalled avast and installed still getting error

Regular scans work.

Help

Ken

Title: Re: Move to chest: Error 0xC000007F {An operation failed because the disk was full.}
Post by: Pondus on February 20, 2011, 06:46:17 PM

you did restart the machine after you turned it off, then turn on again?