Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Fract504 on December 09, 2009, 06:27:57 PM

Title: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Fract504 on December 09, 2009, 06:27:57 PM
I discovered this, because one of my PC could not update the iAVS Patterns and gave error messages from avast.
Digging deeper into the problem I found out that the K9 Web Protection (Web Site blocker for kids) was the problem.

Some weird user (maybe he wanted to harm avast) asked Blue Coat to rate avast as Spyware and therefore (maybe not knowing avast) BlueCoat changed the rating of avast.com.

I wrote to them to change the rating back to normal, so users who use K9 Web Protection are getting regular avast updates again.
Another workaround is to always allow avast.com in the control center of K9.

You can check the site rating here: http://www1.k9webprotection.com/support/check-site-rating.php

I'll keep this thread updated, if I get a response from BlueCoat. Normally it takes less than 24 hours for their reaction.

Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Lisandro on December 09, 2009, 06:35:24 PM
Completely false positive from K9.
They must review the setting as soon as possible.
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: logos on December 09, 2009, 06:58:51 PM
yeah I just checked... but do these guys matter? I never heard of them before  ???
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Lisandro on December 09, 2009, 07:07:04 PM
yeah I just checked... but do these guys matter? I never heard of them before  ???
Yes. They matter. They listen the users.
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: logos on December 09, 2009, 07:09:40 PM
yeah I just checked... but do these guys matter? I never heard of them before  ???
Yes. They matter. They listen the users.

yeah but how many users know them, are they a known, reputed company, what's the impact when they relay users' feedback...how spread is that?
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Fract504 on December 09, 2009, 07:17:26 PM
Hello? BlueCoat?

Of course they matter. Maybe not so much in the home user market, but for enterprises surely.
They make enterprise class proxy and security appliances. They are well known.
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: logos on December 09, 2009, 07:43:37 PM
Hello? BlueCoat?

Of course they matter. Maybe not so much in the home user market, but for enterprises surely.
They make enterprise class proxy and security appliances. They are well known.


OK  ;) that's what I was starting to wonder when I saw their main web site some minutes ago.
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Lisandro on December 09, 2009, 08:40:03 PM
http://forums.bluecoat.com/viewtopic.php?f=13&t=8342
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: logos on December 09, 2009, 08:44:48 PM
http://forums.bluecoat.com/viewtopic.php?f=13&t=8342

nice  ;)
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Mikos on December 09, 2009, 09:39:01 PM
I am also a user of K9. They have one of the best parental controls in the market and is for free. The best if you ask me specially if you don't forget your password for it. I also had that issue. Same work around.



Mikos
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Fract504 on December 09, 2009, 09:54:26 PM
Yes, their free K9 Web Protection Product is the "Avast" of Web Filtering Software  ;D
It has everything in it that you normally get only from paid products.
It can even trigger a barking dog sound, when your kid browses shady sites  :)
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Mikos on December 09, 2009, 11:22:14 PM
Yes, their free K9 Web Protection Product is the "Avast" of Web Filtering Software  ;D
It has everything in it that you normally get only from paid products.
It can even trigger a barking dog sound, when your kid browses shady sites  :)

Didn't know they use something from Avast. Hehehehe...

Yeah... Got it installed on the PC of my nephew (Windows XP, SP3) who happens to be a 10 year old. Really does its job.  :D

It is even better than paid parental controls that can be bypassed so easily. I tested K9 before installing it in my nephew's PC as he has some geekie friends. Booting in Safemode doesn't get rid of it. As long as you don't know the password, it will lock you out.



Mikos
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Omega40 on December 10, 2009, 12:25:46 AM
http://forums.bluecoat.com/viewtopic.php?f=13&t=8342
Nice going, Tech!  :)
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Fract504 on December 10, 2009, 09:15:45 AM
Checked the site rating again and avast.com is not listed anymore as Spyware.
As I said: BlueCoat reacts pretty fast. So everything nice again  :)
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Lisandro on December 10, 2009, 11:21:45 AM
Thank you for submitting http://avast.com/ to Blue Coat Systems, Inc.

You suggested the following rating(s): Computers/Internet
Your comments were: ""

This site has been reviewed. Previously, it was rated as Computers/Internet, and Spyware/Malware Sources. These ratings have been changed. The site is now rated as Computers/Internet.

This rating change could take a few days to be reflected in your K9 application. For further explanation or to see this change immediately, click here.

If you continue to have problems, or if you have any other questions, feel free to reply to this message.

Thank you,

Blue Coat Web Filter
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Mikos on December 10, 2009, 05:34:36 PM
Well... Avast is a very good product. It should also be reflected in other good products like K9. After all the two works perfectly in tandem.  :)

My thanks also to the forumers who emailed Blue Coat about this.  ;D
As I also use the product.  ;D


Mikos
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Fract504 on December 10, 2009, 07:37:29 PM
My thanks also to the forumers who emailed Blue Coat about this.  ;D
As I also use the product.  ;D

As I wrote earlier: If you want to be on the absolute safe side, put avast.com into the whitelist (always allow) of K9, so a false rating from BlueCoat for avast won't affect you again.
Title: Re: Avast.com currently rated as Spyware/Malware Sources by BlueCoat
Post by: Mikos on December 11, 2009, 06:54:47 AM
As I wrote earlier: If you want to be on the absolute safe side, put avast.com into the whitelist (always allow) of K9, so a false rating from BlueCoat for avast won't affect you again.

Had done that when I first encountered the problem. Thanks for the suggestion.



Mikos