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Other => General Topics => Topic started by: Mac_Muz on June 26, 2010, 10:12:50 PM

Title: Avast folks, I made a mistake
Post by: Mac_Muz on June 26, 2010, 10:12:50 PM
Last night I installed avast pro 4.7, not knowing it was.

I am not very computer savy, and am hard of hearing. No matter how I try I can not locate any e-mail address to request assistance in the matter.

This system is a old xp but new to me as of a few days ago. I was running Avast version 4.8 which I thought the cd was.

I only need the free avast, as I just email, and hang on a few sites.

I am on dial up at 56 k from Juno, so I don't need a lot of protection, and I want no troubles for my error. If I knew what to do I would just do it.

My e-mail is open for all, so maybe someone who can help can contact me and tell me.

I fear if i remove 4.7 I will mess up my system which I am very good at doing.

This system has other protection, but I have no idea what and who they are.
 There is a AVG, which keeps sending adds. I would like that to stop, or go away.
There is some Ad-Aware, I have no idea what it is.

And there is some fire wall, which I never had or needed before and I can't find it right now.

This a used system, and it has parts of things that are not really there anymore.

My problem is I am 58 and the pc world is never going to be the end all in life for me. Why I don't even own a cell phone, but because all I can make out is guppy talk, and it all adds up to a conversation that goes like "Hello.hello I hear y hello? I can'... hello. CAN YOU HEA.... Just the way it is..  ;D

Anyway I need help.

Ps: the good thing is I smoke, and ride a motorcycle, so I am doing my best to get out of the way for the younger generation  ;D

Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 26, 2010, 10:23:26 PM
AVG could either be another AV , which you don't want, or the Link Scanner they have. I would get rid of the AVG, the Adaware, and the old version of Avast! and get the latest Avast! version from the website. Another good thing to do would be to download Malwarebytes AntiMalware, make sure it's updated fully, and scan the system. You also might want to get CCleaner and clean up the computer and the registry. I hate to say this in an Avast! forum but if you really have the limited computer knowledge you claim, then maybe Microsoft Security Essentials might be the way to go for your AntiVirus and then make sure the Windows Firewall is on. Avast! is really not hard to understand but MSE is a lot simpler and does provide a very good level of protection.
Title: Re: Avast folks, I made a mistake
Post by: Lisandro on June 26, 2010, 11:20:45 PM
Which is your operational system?
If it is XP or higher, you should test avast version 5 (check the website).

I suggest an installation from scratch:

1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 27, 2010, 01:45:27 AM
Dch 48, yeah I would lie about how non pc I am. I can do win 98 se stuff sort of, which was just taken off line, after all these years.

I can get to Control Panel add/ remove, but many times in my past there would be left overs.

With win 98 I could run Avast, and it saved me from trojans a few times.

When someone would put up step by step ways to do things I could do that do, but all the steps had to be there.

I asked about a sick registry on a site I go and a buddy there told me to get the CCleaner and i ran that once for several times last week.

If he hadn't said so, I wouldn't have know the cleaner existed and or how to use it.

I am not used to xp, which this system is. I am getting there, but it isn't the same as win98 was, and this machine has 2 browsers, one is IE8 which I know best i guess,as i had IE 6 on win 98 I think it was, and then there is Mozilia Fire Fox, which loaded somehow clicking on the way to get here from the avast button. About avast, then in the pro 4.7 drop down the link to here.

Tech i will try and do what you say, over the next several days. I think I understand what you said.

I will see if I can find out what AVG is, and see if it can go away. I have no idea if it was a part of xp, or the owner before me used it. If getting rid of that messes up the registy I am doomed. I have no idea how to fix a registry problem.

I will be back. and Thank you.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 27, 2010, 02:02:43 AM
Dch48 maybe you can guide me some if you don't mind.

Looking in control panel add/remove there is:
Ad-Aware
Ad-Aware scanner for outlook

skipping non Av items the next is the

Avast 4.7 Pro, which appears to be the first avast ever on this system
Avg 9.0, which seems to be adds that pop up. Is this a windows AV?

Last is:
Malwarebytes AntiMalware, but I have no idea what it is, and or if it is upto date. it appears to be what you ordered.

Of these what if any do i keep?

How likely is it i can mess up the registry if i delete them in add/remove?

I am like a women with keys to a car and just want it to go. Except i can make a car truck or motor cycle go alot better than most people because I am ax foreign car tech.

To me a computer is just a toy tv, I can talk and stay in touch with other people with.

No system I have ever see's a credit card number, and the result is i can't buy on E-Baymotors, unless I know someone who does that sort of thing, and often times I do.

One way to sort of prove to you I am what I am is to search Mac_Muz on google. It won't take very long to show i am a fools fool. Try KawaNow, I am there with macmac.

Now the question is can this be done on Avast's site? I have no idea if that is against the privacy laws Avast has a policy.

I am not looking to cause a stir, I just want to be protected and on the up and up. I self busted myself just coming here.
Title: Re: Avast folks, I made a mistake
Post by: rdmaloyjr on June 27, 2010, 02:05:45 AM
CCleaner has an uninstall list.  Click on the "wrench" symbol.

I find using CCleaner's uninstaller a lot easier than Windows add & remove.

It's especially easier to find what you want to uninstall as well as what you have on your computer. ;D

After I uninstall something I run CCleaner's registry cleaner.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 27, 2010, 06:46:50 AM
Dch48 maybe you can guide me some if you don't mind.

Looking in control panel add/remove there is:
Ad-Aware
Ad-Aware scanner for outlook

skipping non Av items the next is the

Avast 4.7 Pro, which appears to be the first avast ever on this system
Avg 9.0, which seems to be adds that pop up. Is this a windows AV?

Last is:
Malwarebytes AntiMalware, but I have no idea what it is, and or if it is upto date. it appears to be what you ordered.

Of these what if any do i keep?

How likely is it i can mess up the registry if i delete them in add/remove?
Sorry if I offended you. I didn't quite phrase myself right on the topic of your computer knowledge. I didn't mean to question your veracity.

On the questions you asked; Ad-aware is a spyware detector and remover. At one time it used to the best one you could get but not any more.

You know what Avast! is but 4.7 is very outdated now

AVG9 is another free antivirus product. As with Ad-aware it used to be the best of the free AV's but now Avast! is much better and you don't need or want two AV's on your system.

Malwarebytes is an excellent anti-malware and spyware product and you should definitely keep that and update it to the latest version and signatures.

Since you have CCleaner, I would uninstall Ad-aware and AVG using the tools menu in CCleaner. It is much faster and easier than doing it through Add/Remove programs. Use add/remove if you feel more comfortable doing so and no, you can't mess up the registry by uninstalling them. After they are gone, run the registry cleaner in CCleaner to remove any leftover traces, then reboot. As far as Avast! goes you can do the same for the old version but you may be better off following Tech's advice and also use the removal tool afterwards just to be sure. Then download and install the latest version of Avast! Free from the website. If you want to pay for the Pro version, you can do that instead. If you don't want to use a 3rd party firewall, make sure the XP firewall is on. It's not the greatest but it's far better than nothing.

I don't claim to be the most computer savvy person either. There are people on these forums who know a lot more than I do but I know enough that I can keep my machines running well and fix almost anything that goes wrong with them. I learn as much as I need to and the really technical stuff I don't bother much with unless I absolutely need the knowledge. Google search is your best friend when you have problems  ;D.

Title: Re: Avast folks, I made a mistake
Post by: Shiw Liang on June 27, 2010, 08:26:22 AM
If you want to replace your old protection by a newer and lighter one here is what I recommend:
1. Remove the avast 4.7 just like how tech asked you to do.
2. Download avast 5 here:
http://filehippo.com/download_avast_antivirus/
3. Go to control Panel and remove Avg and Ad-aware that's what I would recommend.
4. Run the avast 5 installer after a restart
5. You may add a little Malwarebytes in your system..also :)
http://filehippo.com/download_malwarebytes_anti_malware/
Or instead if you want you may use SuperAntiSpyware
http://filehippo.com/download_superantispyware/
Title: Re: Avast folks, I made a mistake
Post by: mkis on June 27, 2010, 09:24:14 AM
You can ensure AVG is adequately uninstalled by going to the following link -

http://uninstallers.blogspot.com/2009/11/1-having-trouble-uninstalling-your-anti.html

choose AVG from the list (that is [02] 32bit version, I presume - and only use [03] if you have that installed, which is unlikely)


Various advice you have been given is all good, just post reply yr outcomes so members can keep you on track.
Dont worry about posting too often.

Also, you will soon find XP is as easy to use as Win98
Title: Re: Avast folks, I made a mistake
Post by: Daris on June 27, 2010, 03:10:15 PM
These guys are pretty good here at the Avast Forum...If you have any trouble you can always come back and ask....I would make sure though to Install Avast on a fairly clean PC....Without other Anti Virus still there....I would make sure to downlad the Uninsall tool for AVG ..Also Google the Norton Uninstal tool...Most older computers have Norton somewhere usualy....Also if there is any firewalls still there besides the windows one...I would get rid of them too ...google their Uninstall utillity tool also....I've seen so many computers run really slow if there's Old Half Instaled anti viruses running.....Also they are probably stating in your Task manager everytime your computer starts up...And running even though you don't think they're there...and Adaware is pretty heavy..I think it's like 110mb.. if U can find it you can uninstall adaware from your control panel since it's not Anti Virus... also do a search for it in your START SEARCH  make sure you get all the leftovers .... Luck
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 27, 2010, 07:32:25 PM
BTW Mac, I'm older than you, 62, and I have never used a cell phone either  ;D. Good luck, I'm sure you'll be okay. Just don't go overboard with your security software because that can mess you up as bad as any virus ever written.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 27, 2010, 08:38:03 PM
Dch48, On that Malwarebytes AntiMalware, trying to update it I got a code 732 (0,0) which in the error list says i don't have a connection. I sent them a email. I am not sure what version it is other than free which is also in the user license. I wonder if i should give the boot and go DL another?

I haven't made a move yet, just lining all my ducks up in a row. OT: Once I was a head mod at mcusa, and I wasn't pc fit for the job, but most considered me fair. We're all fixed. Thanks for addressing it.
................................................................
mkis, Huh?  I have no idea about these words you said. "choose AVG from the list (that is [02] 32bit version, I presume - and only use [03] if you have that installed, which is unlikely)"

How do I know what bits, as i have the idea, no doubt probably wrong, that this system is 64 bits, or is that another bits. Also the  [02] and  [03] is meaning less to me.

.....................................
Dch48, see what I am saying? Bits are a metalic object that go in a horses mouth. That I can do.

.......................................................
Shiw Liang, I must question any advice from a person with a user name as this LOL, BUT it reads well, so I will.

Is malwarebytes_anti_malware, and other company from SuperAntiSpyware?
.....................................................

All: The avast I had before on the dell hell Win 98 se system which I took off line about 2 weeks ago, the replacement being this used xp tower, had Avast Free 4.8.

My wife some how came by a home made disk labled avast in her hand, and i thought maybe she had made a back up 4.8. So I installed the 4.7 from a cd and there was no way for me to know it was avast 4.7 Pro. Now that's another thing I could use some help with, specifically understanding what a woman does, and why?  ;D



At this point I am ready to gather the new Avast 5, and save it. Then deep six these things, but wonder if i should do them all at once in CCleaner, or one at a time. I am not looking for a Royal Mess, since this is summer, and the garden needs attention, winter is coming so fire woods needs gathered, and most of all I wanna ride! Not to mention that thing called workin'!  ::)

OH, I know! I will wait for a few answers! Thank you all.  Mac
Title: Re: Avast folks, I made a mistake
Post by: MikeBCda on June 27, 2010, 11:24:03 PM
Sorry about your "learning curve" problems going from 98SE to XP, I ran into the same thing.  I tend to stick with a single OS until the computer itself needs replaced, typically several years, so I went from 3.1 (which wasn't an OS, but in effect an app running under DOS) to 98SE to XP.  So far this one's doing OK, but it's 6 or 7 years old now and probably has not too much longer left.  Considering support for XP SP3 will end in about 4 years, I'll be looking at a new system and new OS learning curve again before too long.

Even single-version upgrades can be a challenge -- my wife's antique secondhand system has Win2K, and there's just enough difference from XP (particularly folder names and locations) that assisting her with problems is no picnic.
Title: Re: Avast folks, I made a mistake
Post by: mkis on June 28, 2010, 02:09:07 AM
mkis, Huh?  I have no idea about these words you said. "choose AVG from the list (that is [02] 32bit version, I presume - and only use [03] if you have that installed, which is unlikely)"

How do I know what bits, as i have the idea, no doubt probably wrong, that this system is 64 bits, or is that another bits. Also the  [02] and  [03] is meaning less to me.

1. sometimes when you uninstall AVG there may be remnants of the program left. (leftovers, as you say yourself)
2. Follow the link I gave you brings you to a list of uninstall utilities that help to clean up these left over remnants - and are free to use

here is the lowdown from the owner of the site, fredvries

Quote
Sometimes uninstalling programs can be rather troublesome. Some may even defy the normal uninstall process altogether, while others do seem to work properly but may leave a host of data behind.

The companies themselves surely know about these issues and – instead of creating better programs – they often have made an uninstall tool or cleanup tool to help you do a proper job. The problem is that these specific tools are usually not readily found on the websites of these vendors.

So I have decided to create a weblog to list these tools. Just choose the program you want to uninstall or cleanup from the lists below and download the appropriate tool to your desktop. Then double-click the new icon and simply follow the instructions of the program.

3. The uninstallers on the site are listed [01], [02], [03], [04], are so on, as we are accustomed to list things in our everyday lives
4. You need to click the link and go to the site if you want to view the list
5. You will notice [02] and [03] on the list (see screenshot below]
6. [02] lists a general AVG uninstall tool and/or cleanup tool for removing leftovers

[02] is the tool for you. However as you can see there is a tool for 32bit systems and a tool for 64bit systems. I presumed you would have the more common 32bit system, but seems you have a 64bit system - that is going by what info you have provided. So you would obviously use the 64bit tool in list item [02].

7. [03] is for users who have AVG Identity Protection installed on their system. You will need to check if this is the case with yr system
8. It is true that bits are a metalic object that go in a horses mouth, but does that mean you feed yr computer oats?
9. I should add that 64bit systems are a little bit more difficult to learn than the common as day 32bit systems

Mac_Muz we can keep abreast of yr "learning curve" and help out as much as possible but please be careful about comments made in jest about contributers to this site because, while there are always moderators present, avast webforum has also been described as something akin to the wild west, which in my opinion is why it is among the best help and support sites available to the general users regardless of their skill level. But when the shooting starts..... :o

edit - sorry forgot screenshot - but have now added - (apologies, my attention lapse)
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 28, 2010, 02:42:50 AM
Ad-Aware is gone. Avast 5 is down loaded. 2.5 hours on 56k dial up. Next is the avast tool to delete/remove the wrong avast.

I do wonder if the CCleaner would get that done with no down load?

i don't know if this system is 32 bit of 64 for sure, would that be in sys info?

Not sure what comment I made. I can be a bit of a wise guy like anyone. I figure at 58 years i earned some, but what I have done i am not clear on.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 28, 2010, 02:50:59 AM
This instant the down load for the avast remove is down loaded. It appears i have the following choices.

remove the wrong one with add/remove, which I have never done in xp.

removed the wrong one with CCleaner, which i did earlier today with ad-ware. Seems that worked out ok.

But then I am to start in safe mode, not to sure I know much about that in xp, and remove avast again? This time with the avast uninstaller? Why would that need to be?
Title: Re: Avast folks, I made a mistake
Post by: mkis on June 28, 2010, 03:44:51 AM
I guess you have found whether you have 32bit or 64bit.

When you power up yr computer start tapping the F8 key - and through all screens if need be - until you reach the screen that offers various options, one of which is Safe Mode - choose the Safe Mode option.

Allow the computer to boot into Windows, press OK when prompted that you about to enter Safe Mode

I assume you have removed  avast modules through standard add/remove uninstall already
 
Run the uninstall utility in Safe Mode - I assume you have this one (see screenshot)
- make sure you scroll down options to choose the version you want removed / cleaned out
(that is, if you have 4.7 Pro, which probably comes under 4.8, I cant recall - and avast5, if that is now also on yr system)

This will clean yr system so it is ready for a clean install of avast, without any hitches.

If you want you can also run Fredvries [02] AVG cleanup tool if you think there are AVG leftovers.
- but maybe leave for now, wait and see if there are any problems later.

Restart yr computer and run the avast_av_free setup engine (see screenshot)
follow directions and allow install through to Finish and you are set to go free for one month
once you open the program and Register the product you are set to go for free for period of 1 year

if you have any problems, reply post here and one of the forum members will attend to yr call

Regards,
and going by yr undoubted willing, and the nice handiwork that I seen thru yr links, you certainly have earned some  :)

Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 28, 2010, 06:42:28 AM
Dch48, On that Malwarebytes AntiMalware, trying to update it I got a code 732 (0,0) which in the error list says i don't have a connection. I sent them a email. I am not sure what version it is other than free which is also in the user license. I wonder if i should give the boot and go DL another?

 Now that's another thing I could use some help with, specifically understanding what a woman does, and why?  ;D

If the version of Malwarebytes that's installed is too old, it may not be able to be updated. Just uninstall it and install the latest version.

The second problem? Good luck, men have been wrestling with that since Eve wanted to eat the apple. Nobody has come up with the answer yet  and I don't think the solution is downloadable.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 28, 2010, 03:14:35 PM
Well I was up at 6:30, working on this all, trying to understand it. Last night priniting out instructions to boot into safe mode.

I have CCleaner which I am using as add remove. With CCleaner I removed the 4.7 avast, but did not go into safe mode and run the tool, which i did down load, but didn't 'run'.

It looks like I must get that done and take out avast 5 huh?  That is get started in safe mode and run the cleaner?

Currently I am down loading a new version of Malwarebytes too.

And no I am not sure where to find out if this is 32 or 64 bites. It isn't listed in system info.

Remember this is a used machine, with left over remants from another person I never met.

I can semi navigate around, it's work, and find tools and other data, that seems to apply, but often have to work to just get back to a place/folder i found before.

Some things like how to find 32 or 64 bits I need to be told how and where to look.

I never really used safe mode in win 98 either, to fix things, unless I was forced by the system given no choice, and then I didn't really know what to do.

The morning is getting on and I got to go work. Suddenly is it 9:13 am.

I did DL wife 2.0 which works a lot better than wife 1   ;D
Title: Re: Avast folks, I made a mistake
Post by: mkis on June 28, 2010, 04:33:59 PM
Most times computers are 32bit

okay - this is a failsafe method
Start -> My Computer -> Local Disk (C:)   and there should only be one Program Files folder in the C: directory
If so, then it is a 32bit system

A 64bit system has a Program Files for x86(32bit) and a Program Files for x64(64bit)

-----------------

If you go Start -> and then right-click with mouse on My Computer, and then choose Properties from the drop-down menu (at the bottom)
the screen will open with the General option in System Properties and amongst the info on that page you should see 32bit
- meant to be there with all the other general information (but unfortunately sometimes it isn't)


Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 28, 2010, 06:53:48 PM
Going this way.."If you go Start -> and then right-click with mouse on My Computer, and then choose Properties from the drop-down menu (at the bottom)
the screen will open with the General option in System Properties and amongst the info on that page you should see 32bit
- meant to be there with all the other general information (but unfortunately sometimes it isn't)"

What I see that looks close is,
 AMD Athlon(tm) 64x2Dual
Core Processor 4000+
2.11GHz of RAM
..................................................................

Going this way. "If you go Start -> and then right-click with mouse on My Computer, and then choose Properties from the drop-down menu (at the bottom)
the screen will open with the General option in System Properties and amongst the info on that page you should see 32bit
- meant to be there with all the other general information (but unfortunately sometimes it isn't)"

I see one folder called Program Files, no other text.

Is you meaning that if this was a 64 bit system the folder name would be " Program Files" but 2 folders?

Since I have just one folder, then this is the more common 32 bit system?
Title: Re: Avast folks, I made a mistake
Post by: mkis on June 28, 2010, 10:39:33 PM
yes yr motherboard is 32bit architecture
In yr System Information under Summary you should see - System Type  x86-based PC

- if 64bit archictecture
If you went to System Properties as you did when right-click My Computer and selected Properties, then you would has seen this -
Windows XP Professional x64 Edition

Sorry ages since I powered up my 64bit system, as sitting idle minus a video card at the moment






Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 28, 2010, 11:27:40 PM
Consider yourself lucky you don't have XP 64 since it wasn't very good. The specs of your machine are high enough that it could run Windows 7, 32 or 64 bit, if you are ever inclined to make the switch. My machine might struggle since it only has a single core processor.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 28, 2010, 11:31:44 PM
Thanks. We got that part settled.

Can you go into any detail if I 'must' boot up in safe mode and run the avast uninstall?

I have the CCleaner and to me, which isn't sayin' much, the old avast appears to be all gone, as does the old ad-aware.

I am unclear on if I 'must' when to run the avast uninstall tool I down loaded. Would I run the tool is normal mode and then shut down to boot up in safe mode and the run the program?

Could it be CCleaner wiped these out completely?

Another tool a friend suggested I install and i did is Auslogics Disk Defrag, which seems a nice tool for defrag.

before i ran that the first time maybe a week ago, I hunted high and low for How To Scan disk like in win 98se.

It seems scan disk first is not what xp wants, but I wouldn't know why?

Once i learn these things, I can be good to go, but getting there, and on a new to me system isn't easy. I don't know any IT guys and live very rural.

I did save Avast 5.0 to the down loads folder, so I can wipe it clean and still recover it . The same goes for the Dl for Malawarebytes, other than the old one is still working such as it is.

I emailed them the code I got, a 732, and their answer was remove the program for the updated one.

Before I got rid of the AVG anti virus program I ran it, and came up clean. In their version of a chest there were old files before me, but all of that appears gone too.

All in all I think this system will be ok for my limited uses.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 28, 2010, 11:41:52 PM
Dch48, We sort of cross posted. I got the message still. I can't even tell what brand this system is. There is no logo or brand name on it anywhere. Friends of mine helped out a kid (30 year old kind), and the kid went bad on a lone, and this was asked for as in partial payment. My friends just wanted something, and then pretty much my friends considered things I have done just because, favors, worthy of giving me this machine. I got a tower, a beater key board and a mouse.

The tower has no A drive but the My Computer thinks it has one and there is marks from screws to hold one too. No big deal to me since I don't need a A drive. It has a DVD Burner, not the SATA type, and I know this because I was going to add anouter burner and bought the wrong one. There is no place to plug that new drive in, and to return it would cost more in shipping back than the dvd cost new, so I have a nice new dvd burner that will sit in a box and collect dust.

I guess I can buy an adapter to the SATA port and then use the burn if I really want to bad enough. Another guy explained to me why I don't need 2 burners, and now i see the reason, it makes sense.
Title: Re: Avast folks, I made a mistake
Post by: Pondus on June 29, 2010, 12:10:15 AM
Quote
I emailed them the code I got, a 732, and their answer was remove the program for the updated one.
Go to Control Panel > Internet Options. Click on the Connections tab, then the LAN Settings button. Uncheck Use a Proxy Server and check Automatically detect settings.
Then click Ok/Apply and exit out of there. Malwarebytes should update now without giving you the error.

This is fixed in latest version, and if you get the update to work it will download the latest version.... ;)
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 29, 2010, 12:30:37 AM
Pondus, I am on Juno 56k dial up. I am looking at where you told me to go and it says:

 Local Area Networking (LAN) settings
LAN Settings do not apply to dial-up connections.
Choose Settings above for dial-up settings.

I live so far back in the woods no cable comes here, and satellite is out of the question.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 29, 2010, 01:06:16 AM
There are 2 ways to find the XP scan disk and defrag utilities. If you have installed Auslogics defrag though, I would use that as it's faster and better. One way to find the utilities  is ; Start-All Programs-Accessories-System Tools. In there you will see the scandisk and defrag among other things.
The second way is ; Start-My Computer-right click on the c: drive and choose Properties and then the tab for tools.

You should probably run the scandisk with the option to automatically fix errors. You will have to reboot for it to do it's job. You will get a blue screen describing what's going on. Just let it finish it's job and then the machine will reboot again and this time XP will fully load.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 29, 2010, 02:09:23 PM
There are 2 ways to find the XP scan disk and defrag utilities. If you have installed Auslogics defrag though, I would use that as it's faster and better. One way to find the utilities  is ; Start-All Programs-Accessories-System Tools. In there you will see the scandisk and defrag among other things.
The second way is ; Start-My Computer-right click on the c: drive and choose Properties and then the tab for tools.

You should probably run the scandisk with the option to automatically fix errors. You will have to reboot for it to do it's job. You will get a blue screen describing what's going on. Just let it finish it's job and then the machine will reboot again and this time XP will fully load.

Yes I had done that maybe a week ago, after getting rid of things I could see in 'Recent Documents, except the files were missing, just titles and hanging chads of stuff the kid had. When the blue screen first appeared i said Uh Oh. I took it as the blue screen of death I have seen on other xp systems. I was relieved seeing a message i could read and understand.

What i would like to know more about is why booting to safe mode to run Avast uninstall matters after removing the wrong avast with CCleaner.

I am still waiting to remove Malwarebytes, and install the new one. If I must remove the new avast and boot up in safe mode to remove the old and new avast again, I don't want to confuse the issues with Malwarebytes.

One brick at a time and the road to Rome will be built...... maybe LOL
Title: Re: Avast folks, I made a mistake
Post by: Shiw Liang on June 29, 2010, 07:05:53 PM
@Mac : That's my name ;D
Malwarebytes is the software's name
SuperAntispyware is also another software's name ~_^

Thank you,
Shiw Liang :P
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 29, 2010, 10:41:50 PM
Really that is a real name? In the USA um well err, it is a slang word for a part of the male anatomy. That's ok, as there is a slang word for my real last name.

Down to bee' wax.

If Ccleaner gets out removed programs, is there any real need to start in safe mode and run uninstall programs?

That is the most important question of the day for me.

There is another question. This is that google chrome was a part of avast's download for 5.0. I allowed it, and I see no sign of the browser program anywhere.

Google Chrome does not show up in add/remove, nor does it show up in CCleaner's list, nor in 'Start' 'All Programs'.

Bad down load? I have no idea what icons i should be looking for either, but i don't see any I didn't see before and there is nothing I see that isn't expected.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on June 30, 2010, 05:23:55 AM
I don't know if the uninstall functionality in CCleaner runs any differently than Add/Remove Programs does. I suspect that it doesn't and uses the same routines but is much faster at loading the program list and starting to do what you want to do. If it doesn't actually uninstall things any differently, then the same remnants that might be left behind by Add/Remove will also be left by using CCleaner. I always run the registry cleanup part of CCleaner after uninstalling something and it usually does find a few now invalid registry entries. You should also check your Program Files folder as sometimes whole folders are left behind. Sometimes they're completely empty but sometimes they're not.
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on June 30, 2010, 05:26:16 AM
In my opinion, you only need to reboot into safe mode to run the tool if there was any kind of problem uninstalling Avast in normal mode.
Since it appears to have uninstalled OK, the tool can (and probably should) be run in normal mode.

It's a pretty intuitive tool to use. I can't remember what specific prompts it came up with (if any) but I think it asked to be pointed to the "Alwil" folder in "Program files" to do its work. You'll probably work it out no trouble.

Did you run a removal tool to finish off the removal of AVG, as well? If not, get it by clicking this direct download link (http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe) (701Kb, direct from Grisoft) and save it to your desktop. Run it after you've run the Avast uninstall utility.

Once that's done, you should be good to install Avast 5. You will need to reboot after installing. Sometimes a second reboot is necessary, if anything should appear to "hang". But probably not.
The first scan will take a while, maybe, subsequent scans not as long. Personally I don't scan very often. About once a month, alternating between Avast and MBAM. (MalwareBytes)
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on June 30, 2010, 06:22:27 PM
Thank you Dch48.

Tarq57. I used ccleaner and hunted with search for old files for the wrong avast i installed by mistake. I looked in programs folder too, and see no sign of it.

I think it is all gone, but don't know 2 things. If it is standard practice to start in safe mode and run the avast uninstall after removing it it in normal mode with add/ remove, or in my case ccleaner.

The ccleaner ran a wizard that brought up uninstall with avast name and logo. I assume that is standard with the avast install, and not the down load uninstall program.

I have down loaded the uninstall program, but have not used it. The reason being I am not sure if I must run it, and if I must in safe mode.

I did install avast 5.0 and it is working, says it is protecting the system.

If I run the uninstaller now it will remove I guess any left over bits of 4.7 and take out 5.0 too, which is ok as I saved the DL exe to my down loads.



ANOTHER topic: Avast 5.0 Dl came with google chrome and I allowed it, but nothing happend. I don't see any sign that this program really was installed. What if anything should I do about that?
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 01, 2010, 01:51:50 AM
If Avast 5 is working correctly, and there appear to be no reliability or performance issues, there is probably no need to run the uninstaller now.
I realize words like "probably" do not make the answer you want to hear. Sorry, I just don't know. The only way to find out would be to search through all folders and the registry, and locate any leftover parts of Avast 4. Not an easy task. More difficult would be to determine if any of those leftovers are actually having an adverse effect - or doing anything at all really. (They "probably" are not.)

Which is why we always recommend the uninstaller is run between installs. (And almost always recommend the use of other programs uninstallers, too, in respect of those programs. AVG, for example.)

The reason to run it in safe mode is that certain files can be loaded with the OS starting up in normal mode. Once locked by the OS, these files can not be easily deleted. The use of safe mode prevents a considerable number of files loading at start.

If it was run in normal mode, it will clean up remnants that are not loaded, and remove any leftover reg entries. If the program had previously been successfully uninstalled, it's my belief that that action will be adequate, as there would no longer be any instructions to load (and thereby, lock) any leftovers to run at start; a simple cleanup is all that's indicated.

If you now run the uninstall utility, whether in safe or normal, it will remove any old Avast entries, and your new Avast 5 installation. If you choose to do this, I'd uninstall the current installation first, follow any reboot commands, run the uninstall utility -either in safe or normal, your choice - reboot, then reinstall Avast 5.

Google Chrome is a browser, like IE8, or Firefox, or Opera. You may use it as such; it should appear in the "all programs" list if you click the "start" button. (A lot of users seem to like Chrome; I haven't tried it myself.) If you don't want to keep it, it can be uninstalled via "add/remove programs", either using the Windows control panel, or the same facility (which runs the same commands- that is, it is merely a different way of doing exactly the same thing,) in Ccleaner.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 01, 2010, 04:23:05 AM
Thanks Tarq, I think I understand better now.

The avast add/on for Googler chrome must not have installed.

It looks like I should uninstall avast 5 and run the uninstall tool fer safe keepin's. Pirate tawkin'

Just the doing will be a lesson, one I should know anyway.
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 01, 2010, 04:27:00 AM
For sure.
It's a (usually) non-dangerous adventure to reboot into safe. Just another tool that's good to practise when the going's good.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 01, 2010, 03:30:32 PM
Well I found out why to remove avast we must boot to safe mode. The uninstaller won't function with out doing so. There is no uninstaller on the free avast version 5.0. There was on free 4.8 and there is on paid 4.7.

So this is a done deal.

Now again the new install of avast offered Google Chrome and the only place it shows in in windows explorer. c/: program files/avast.

I tried to run it from there too, and nothing happens. Maybe with the free version that google chrome just won't open??

This system is used before me, but I think I am the admin now. I tried several ways to get google chrome to open and in one of the ways I got a NICI message. I might be wrong on the letters as i didn't write them down.

But any other down loads I did opened and installed. Things like Auslodgics Defrag, Ccleaner, this new 5.0 avast, the new malwarebytes, so I am stumped as to what and why.

Not real sure I need a 3rd browser anyway. This has IE 8 and Mozilla Fire Fox, both on the system as it came to me.

This is how I get myself into deep kimshee in the first place, wanting to check out new things.  ::)
Title: Re: Avast folks, I made a mistake
Post by: Shiw Liang on July 01, 2010, 04:01:50 PM
Well what I would recommend is to download Google Chrome seperately :)
I've tried to install google chrome via avast installer but nothing ;D

The browser I would recommend you to use it Mozilla Firefox which is more secure than the IE 8 :)
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 01, 2010, 09:31:36 PM
Well what I would recommend is to download Google Chrome seperately :)
I've tried to install google chrome via avast installer but nothing ;D

The browser I would recommend you to use it Mozilla Firefox which is more secure than the IE 8 :)
Maybe more secure but only if you install addons to it that reduce the ease of use and comfort level of browsing. I think IE8 is fine and all you need and more secure in it's default installation than FF is in it's out-of-the-box default state. It's also more user friendly. Chrome I can't stand at all.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 02, 2010, 02:24:37 AM
Ah, that probably saved me some time. I have both IE 8 and Mozilla Firefox. I use both.

Today I learned how to activate the quick task bar. That's handy.

Pretty much I am all set for the moment. I learned how to start in safe mode, and ran avast's uninstaller. to install the 5.0.
 I have been able to uninstall Malawarebytes, and got a newer version which will update.

I have Auslodgic defrag, and Ccleaner.

What else if anything might I DL ?

Oh, and I got a MS file reader for pps files.  Thanks for all the help. I will stick around a read more, but I won't be able to comment much, since I am not pc literate exactly.
Title: Re: Avast folks, I made a mistake
Post by: YoKenny on July 02, 2010, 01:25:37 PM
@ Mac_Muz

When you have 20 posts it would be a good idea to go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

In Account Related Settings select Hide email address from public to prevent scammers and spammers harvesting your hotmail.com email address.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 02, 2010, 09:59:39 PM
@ Mac_Muz

When you have 20 posts it would be a good idea to go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.

In Account Related Settings select Hide email address from public to prevent scammers and spammers harvesting your hotmail.com email address.


Ok, I might do that. I am no pc geek, so I really didn't think that would matter much. I have almost no idea what this system is. It has no name brand i can find.

I am not sure why I need a sig line at all, but i am from NH USA.

All this box says is AMD 64 Athlon X2. Some no name, maybe a home build? I have no idea. Here it is mid 2010 and this is my first xp.

I can't help anyone here.. All I can do is ask.

If this site was about many other things i could help. Since I can't I do other sites where I can, like cars, trucks and motorcycles. Or guns, forging and wood work for the old ways .

So I am not seeing much of a reason to stick around, when I can't help 1 other person. Is there a reason you or anyone can tell me as to why i should?

Everything I do know is off topic.

Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 02, 2010, 11:35:27 PM
You should stick around just to keep up with the news about Avast!. There are also other things you can learn by reading the new posts every day. A lot can be skipped since it won't apply to you but every now and then you might find something interesting or learn something new.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 02, 2010, 11:45:33 PM
Our common ground is avast and computer security.
Plus, if you do bikes and cars then you can do computers. Its not that hard, just takes a bit of time and effort - same as anything else.

Your computer.
If you want to take on the following steps, then we can make a start at telling you a bit about the computer.

1. Run HijackThis

Click here – (will take you direct to download)
http://www.filehippo.com/download_hijackthis/download/8571e06e5eb8ab03c649f3b5d647c599/

Download and run.
Then do scan and save a log file.

Post the log file to this thread. If it is too large you may have to post in two parts.

2. Download and run Belarc     http://www.belarc.com/free_download.html

Follow directions and a report will be generated which will outline a very long and tedious rundown of yr system.
You don't have to do this, but if you do I will give some directions on how to communicate info on the report to us on the webforum.
You should end up with a pretty good idea of what kind of system you have - so far it sounds like its good.

3. Bookmark Wikipedia  http://www.wikipedia.org/

Not the Encyclopedia Brittanica, but certainly a great starting point for finding information about the ins and outs of computers.
Maybe you already use Wikipedia for info about cars, bikes, and so on...if not, then its good for that too.

Alternatively, just search on google for info and you will find loads of different sites that are set up to help people
- in computer talk this procedure is called search, find and learn - we all did heaps of this, and true, it is often frustrating and boring

but whatever you do, good luck to you.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 03, 2010, 12:03:16 AM
I want to take back my early suggestion that you might want to check out Microsoft Security Essentials as an AV solution. They just put out a program upgrade that has caused thousands of their users (including us here on the Vista Machine) to wind up with no protection and no way to fix it by the normal methods of uninstalling through add/remove programs and then reinstalling the newer version. In order to fix it you have to run the setup through a DOS command box and even then do some manual deletions afterwards. Their support on their forums is terrible about this and very condescending to the point of telling people it's something they did themselves that caused the upgrade not to work. As a long time Microsoft fan and proponent, I find this shocking and disappointing that they can not make their AV product function correctly. Stick with Avast!, it's a little more complicated to set up but the updates all go smoothly because they are publicly tested before being finally released and if you do have a problem, the people on these forums are very good at getting to the bottom of it and getting things fixed.
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 03, 2010, 12:14:15 AM
Dch48, personally, I've never found Avast complicated to set up; it works fine "out of the box".
As with any security programs, user-applied modifications or tweaks need a little research and understanding.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 03, 2010, 12:39:51 AM
Dch48, personally, I've never found Avast complicated to set up; it works fine "out of the box".
As with any security programs, user-applied modifications or tweaks need a little research and understanding.
It isn't complicated but it is not as simple as MSE and that's all I meant. MSE has very few modifications that a user can do. As you said, you can run Avast! out of the box if you wish and it will do fine in most cases but if you want or feel a need to change a default behavior, you are able to do so and there are many things that can be changed. For example, a thing as simple as changing the default action on detection to "ask" instead of "add to chest" would have averted a lot of the problems caused by the faulty signature update a while back.

Just the presence of the number of configuration options might be daunting to many people and they might prefer the much simpler setup of MSE. However, if the program cannot be successfully updated when new versions are released without going through procedures that many would not understand, the simplicity advantage goes out the window. The number of people who take the time to research security programs and gain understanding of them is far smaller than the number who don't and who just expect them to work as advertised. Many security vendors seem to overlook this to their detriment.

I'm probably going to dump MSE on the Vista machine and give my ladyfriend here Avast! instead because of the reliability of program updating. She only uses the Vista Firewall so Avast! is probably a better choice for other reasons as well. We are behind a NAT router though.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 05, 2010, 01:37:07 AM
Dch, I wonder if I should shut off the MS updates. I did too the point of telling it to ask, as it would auto down load while I was doing other down loads and gag up the 56 k modum bad.

I have no idea what was getting downloaded but i bet is was Av stuff I want avast and malawarebyts to do.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 05, 2010, 01:47:09 AM
Our common ground is avast and computer security.
Plus, if you do bikes and cars then you can do computers. Its not that hard, just takes a bit of time and effort - same as anything else.

Your computer.
If you want to take on the following steps, then we can make a start at telling you a bit about the computer.

1. Run HijackThis

Click here – (will take you direct to download)
http://www.filehippo.com/download_hijackthis/download/8571e06e5eb8ab03c649f3b5d647c599/

Download and run.
Then do scan and save a log file.

Post the log file to this thread. If it is too large you may have to post in two parts.

2. Download and run Belarc     http://www.belarc.com/free_download.html

Follow directions and a report will be generated which will outline a very long and tedious rundown of yr system.
You don't have to do this, but if you do I will give some directions on how to communicate info on the report to us on the webforum.
You should end up with a pretty good idea of what kind of system you have - so far it sounds like its good.

3. Bookmark Wikipedia  http://www.wikipedia.org/

Not the Encyclopedia Brittanica, but certainly a great starting point for finding information about the ins and outs of computers.
Maybe you already use Wikipedia for info about cars, bikes, and so on...if not, then its good for that too.

Alternatively, just search on google for info and you will find loads of different sites that are set up to help people
- in computer talk this procedure is called search, find and learn - we all did heaps of this, and true, it is often frustrating and boring

but whatever you do, good luck to you.

Ok I will, but little by little. The 56 k modum is slow. At times a DL will fail, or time out.

I know about wickii, but the other 2 I have never heard of. I bet once i have the files you mention it will be all Greek to me.

I wasn't expecting any sort of welcome like this. As you can see it has been a couple days, but I got work and chores this time of year that are tuff to keep up with, if I can even get them done on time. I live very rural, and have a small garden but it's big enough it sucks the life out me by evening, and other pretty hard work on local rust buckets.

Like a truck here now needs a 4 wheel brakle job, but the bleeders are missing, just rusted away, but i will still try to get the bleeders out. Then the rear axel backing plates are rusted away and so i will need to pull the rear axels to replace the backing plates which carry the parking brake shoes. Winter is coming and fire woods needs to be gathered, cut and split. I cut dead trees down, which can be dicey with living trees I can't wreck.

I am not so fast as I used to be either  ;D Not complaining but the point is i can't set about and play till after bug bed time.  ;D
Title: Re: Avast folks, I made a mistake
Post by: jadinolf on July 05, 2010, 02:44:01 AM
58 years?

I could be your father.

I'm not right?
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 05, 2010, 03:14:26 AM
sorry Mac_Muz, forgot you are on dialup.

the HijackThis is the most important because it will provide a basic rundown of the running gear on the computer.
and by the way, because you run Windows operating system, you will have to let the MS auto updates run
- at least until you are computer wise enough to do this chore to yr own choosing  :)

No hurry to do other things though, by the sounds of it the computer you have is running good enough.

I'm a bit rushed with things at the moment as well, but will be back later when I have more time.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 05, 2010, 04:47:01 AM
I would definitely not turn off Windows Updates unless you have a way to know when new ones are available and then can go to the Windows Update site and download them yourself. Setting it to ask should be good enough since you will get a notification in the system tray when updates are available.

Unless you had already installed MSE, the updates you were getting would not be related to antivirus. Nowadays, most websites are not especially friendly to dialup users with all the Flash animations and other things but if it's all you can get, you have no choice. Are the Avast! updates working okay?
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 05, 2010, 06:13:21 AM
The Windows updates are often important, typically patches for vulnerabilities that have been discovered in various components of the operating system.
As important are keeping web facing applications such as Java, and the flash player up to date. Past vulnerabilities in these sorts have items have usually been a factor when a machine becomes infested with malware. It can happen with machines that have all their software up to date, but is more rare, and usually then as a result of an infected web page or the user inviting the malware in. ("You must have this codec to view this movie. Download now?" is a typical sort of invite. Invariably the movie is promoted as a sex tape or wardrobe malfunction regarding some Hollywood starlet. The reality is even less appealing.)

What I'd do is set the security centre, in respect of window updates, to "notify me but don't download or install them". The second Tuesday of every month (called "Patch Tuesday) updates are released. Shortly afterward, you will be notified, by the presence of a little yellow shield in the system tray, and a balloon tip: Updates are ready for your computer (or similar.) You can then choose when to download them and install them, at a time you aren't using the bandwidth for anything else.

I've found that going to the Windows Update site (Internet Explorer only) is a lot quicker than letting them update via the automatic update feature. Don't know why.

I'd recommend Secunia PSI (http://secunia.com/vulnerability_scanning/personal/) as a status scanner for all installed software. It will periodically scan your system and let you know if there are out of date items installed, for which a patch is available. It defaults to doing this automatically, and scanning every 21 days, and starting with Windows. It can be configured to run on demand, however, and you can then run it manually when it suits you. (On install, then every 2 to 4 weeks would probably be a good idea.)
Title: Re: Avast folks, I made a mistake
Post by: SafeSurf on July 05, 2010, 10:23:56 AM
The Windows updates are often important, typically patches for vulnerabilities that have been discovered in various components of the operating system.
As important are keeping web facing applications such as Java, and the flash player up to date. Past vulnerabilities in these sorts have items have usually been a factor when a machine becomes infested with malware. It can happen with machines that have all their software up to date, but is more rare, and usually then as a result of an infected web page or the user inviting the malware in. ("You must have this codec to view this movie. Download now?" is a typical sort of invite. Invariably the movie is promoted as a sex tape or wardrobe malfunction regarding some Hollywood starlet. The reality is even less appealing.)

What I'd do is set the security centre, in respect of window updates, to "notify me but don't download or install them". The second Tuesday of every month (called "Patch Tuesday) updates are released. Shortly afterward, you will be notified, by the presence of a little yellow shield in the system tray, and a balloon tip: Updates are ready for your computer (or similar.) You can then choose when to download them and install them, at a time you aren't using the bandwidth for anything else.

I've found that going to the Windows Update site (Internet Explorer only) is a lot quicker than letting them update via the automatic update feature. Don't know why.

I'd recommend Secunia PSI (http://secunia.com/vulnerability_scanning/personal/) as a status scanner for all installed software. It will periodically scan your system and let you know if there are out of date items installed, for which a patch is available. It defaults to doing this automatically, and scanning every 21 days, and starting with Windows. It can be configured to run on demand, however, and you can then run it manually when it suits you. (On install, then every 2 to 4 weeks would probably be a good idea.)
I agree with the above.  Having both dial-up and (slow) broadband on several PC's, I can empathize with your dial-up issues and the suggestions above have worked for me.  In addition, depending on your browser, if you use FF, you can use add-on's to turn off scripting and ads to make pages load quicker (see my signature as an example).
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 05, 2010, 02:34:58 PM
58 years?

I could be your father.

I'm not right?
Point taken. I checked your profile. Yeah, you could be my father, but you would have been 20 or so to have had a child 58 now. 'IF' the age shown is correct. Understandably certain points in profiles are not always accurate, I assume for personal safety.I don't make habit to check profiles often. Maybe i should?

on edit)  LOL No yer not my Pa....  He is no longer on this side of the grass, or maybe salt water. He passed on Labor Day 97. The start of a sad saga of losses with my family unit. Long, sad, and off topic a lot, some of which marked me for life and in part left me a bit bitter about certain things.

Took me a few moments to get the joke though.  ;D
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 05, 2010, 02:46:38 PM
I would definitely not turn off Windows Updates unless you have a way to know when new ones are available and then can go to the Windows Update site and download them yourself. Setting it to ask should be good enough since you will get a notification in the system tray when updates are available.

Unless you had already installed MSE, the updates you were getting would not be related to antivirus. Nowadays, most websites are not especially friendly to dialup users with all the Flash animations and other things but if it's all you can get, you have no choice. Are the Avast! updates working okay?

MSE lost me Dch. I don't know what he 'E' means. Yes Avast is as expected, and updates quickly and says so with a small pop up and there is a voice. Most of the time I keep volume off or very low, so I am not sure what the voice says.

MS updates would occur at random and mess up other down loads I have been after before I came here, and the MS updates slow me down to almost stopped. So the security update is the only one I set to request. I did that 2 days ago and since then no request has been made.

Maybe tonight I will set that to auto update again and see if one comes shortly, and if so set it back to request.

On the old win 98 I had I could hit Tools/ Windows updates, and see a history of what I had, and select new updates, often not really understanding what they were, and or what they did, but sometimes i could.

I am not familiar at all with fire walls since I never had one on win 98; however it is 'ON' as is 'Virus Protection'. Only the auto part is set to request.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 05, 2010, 03:06:49 PM
Tarq, Well being on dial up pretty much solves the codec problems. Since I have had this xp set up I haven't tried to see a youtube. The old win98 did that fine back IN 2001, but the time came when it did it no more. I was on dial up with Earth link then. The switch to Juno came in 2006, after a stint of mc touring the USA. Juno cuts back on speed in a way and on picture quality. If I need to see finer pic quality I must right click the picture, and request best quailty. There is no such option for youtube, so I tend to avoid them. Then they take a long time, run a bit gag up, run some more gag up, and almost all of them are a waste of time.

There was a series one day that if I could have viewed them correctly would have been very funny. They were on the wrong people dropping trees. No one was hurt, or killed, so the rest if the limited wrecked stuff to me was amusing, but I didn't get to see it clearly at all.

So far the highest risk recently suffered and the last on the old win98 set up was a real friend of mine on Face Book somehow had his account cloned. He is trim and fit and I did wonder why he would ask for me to view a weight loss site. I figured he was joking around somehow. I clinked the link and avast went nuts.

The only problem I have with avast is i wanted the Pirate part of the deal avast says, but I guess when you have the free version, you don't get that 'skin'? I would have liked to make the bad files walk the plank, maybe keel haul a few. I have been a fan of flogging the gunner's daughter for a long time now. ;D

I hope this is legal here. I don't want to get busted.
 me n' mine  ;D
(http://i290.photobucket.com/albums/ll275/Mac_Muz/Clueless_n_Lark/Pyrates2_web.jpg)
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 05, 2010, 03:15:43 PM
The Windows updates are often important, typically patches for vulnerabilities that have been discovered in various components of the operating system.
As important are keeping web facing applications such as Java, and the flash player up to date. Past vulnerabilities in these sorts have items have usually been a factor when a machine becomes infested with malware. It can happen with machines that have all their software up to date, but is more rare, and usually then as a result of an infected web page or the user inviting the malware in. ("You must have this codec to view this movie. Download now?" is a typical sort of invite. Invariably the movie is promoted as a sex tape or wardrobe malfunction regarding some Hollywood starlet. The reality is even less appealing.)

What I'd do is set the security centre, in respect of window updates, to "notify me but don't download or install them". The second Tuesday of every month (called "Patch Tuesday) updates are released. Shortly afterward, you will be notified, by the presence of a little yellow shield in the system tray, and a balloon tip: Updates are ready for your computer (or similar.) You can then choose when to download them and install them, at a time you aren't using the bandwidth for anything else.

I've found that going to the Windows Update site (Internet Explorer only) is a lot quicker than letting them update via the automatic update feature. Don't know why.

I'd recommend Secunia PSI (http://secunia.com/vulnerability_scanning/personal/) as a status scanner for all installed software. It will periodically scan your system and let you know if there are out of date items installed, for which a patch is available. It defaults to doing this automatically, and scanning every 21 days, and starting with Windows. It can be configured to run on demand, however, and you can then run it manually when it suits you. (On install, then every 2 to 4 weeks would probably be a good idea.)
I agree with the above.  Having both dial-up and (slow) broadband on several PC's, I can empathize with your dial-up issues and the suggestions above have worked for me.  In addition, depending on your browser, if you use FF, you can use add-on's to turn off scripting and ads to make pages load quicker (see my signature as an example).

SS, took me a time to figure out 'FF'  ;D Now I have no idea if Fire Fox is the same as Mozillia Firefox or not. I have no idea what a Mozilla is for that mater, but I have that browser on this system and also IE8, which i use most often.

The only reason I use Mozillia Firefox is because after I ran the avast 4.7 pro (see the first post) the avast link to the forum showed up when right clicking the avast button at lower right.

When I clicked to come to the forum, it loaded with Mozillia Firefox, but i don't know why.

Since uninstalled the 4.7 and installed the free 5.0 that way to this page and forum are missing in avasts choices and selections and I think in part, that is a error for avast. That active link to here appears to be missing on the 5.0 free version, and IMO that is a sin.

I guess the good thing is what I think matters to nearly no one.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 05, 2010, 04:54:05 PM
No if anything appears to be missing, it will matter.

In case you don't know about Windows Security Center
- Start button -> Control Panel -> Security Center

This will take you to Windows Update options, Firrewall, and Virus protection

In the pane on the left hand side, you click the second choice down 'Check for the latest Windows updates'
The should take you to Windows Download Center, but you may be waylaid while yr browser is checked
You need the correct software

You are given a choice of checking the Express recommended updates / or Custom with optional as well.
In both cases you can expand the update info to see what they comprise.

NEXT go to Virus protection and press Recommendations
This will take you to Windows settings for an antivirus - you will want to choose to monitor Yourself
By checking this box, you are allowing avast to take command of antivirus responsibilities
This both offline (System) and online (Web).
The next update actions avast as Windows virus protection - check update turns Virus Protection 'ON'
and the green light comes on

You might as well run at least Windows firewall - so Firewall tab also wants green light 'ON'
You will find info on different and available free firewalls when you search the avast forum

you may know it all this about Security Center yrself anyway
sorry to be so mechanic about all Mac_Muz but often we get other users, newbs and that come to the forum, so you give us a opportunity to put down some stuff, our experiences and that

Oh yes the orange 'a' ball in system tray, right-hand corner of screen, you can right-click that icon
what opens is choices for for avast Control, top of the list is avastUI ('Open avast! user interface')
The page that opens is Summary and gives Current Status
- if this page does not open or if the page is not Secured then the installation may have been unstable

Under the MAINTENANCE tab you see various Options including yr Update choices
All that is needed is an engine and definitions update for Windows at action avast and green light turn 'ON"
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 05, 2010, 09:19:09 PM
Mac--MSE stands for Microsoft Security Essentials which is their new free antivirus product. It gets it's update through the Windows Update system so you have to have that turned on to stay updated. What I was saying is that if you never installed MSE, you would not get updates in WU related to antivirus.

If you've been getting a lot of Windows Updates, it's probably because that computer wasn't used for a while before you got it. The updates can pile up and a lot of times you will only receive an update after the one previous to it has been installed. After you get caught up, you should only get updates once a month unless Microsoft thinks something is critical enough that they provide what is called an "out of band" update before the normal "Patch Tuesday" (the second Tuesday of every month) comes along.  The combination of past unapplied updates and a dialup connection can make getting XP up to date seem interminable but it will eventually get there  ;D.

It's also pretty apparent that since there is no manufacturer info, the machine was either home built or built by a small computer shop. You can get a lot of information about what is in it by right clicking on My Computer, clicking on Properties, then on the Hardware tab and finally on Device manager. You can then look through all the entries there to see what processor, disk drives, sound and video cards, and many other things, are present.

I used to do computer troubleshooting over the phone and I encountered people who know far less than you. I told one guy to right click and he said "what?" I said "click your right mouse button". To which he replied "Right mouse button? I only have one mouse".  Another guy was wanting to install something that was on 3 or 4 floppy disks. I told him to insert the first disk and run setup from it. A few minutes later he says "It says to insert the second disk". I told him that was normal and to do what it said. He comes back about 30 seconds later and says, "Okay, I put the second disk in but now they're both in there and it won't work and I can't get either one of them back out".  Compared to those people, you're a computer guru so keep plugging and you'll get it.

Title: Re: Avast folks, I made a mistake
Post by: MikeBCda on July 06, 2010, 03:08:49 AM
Invariably the movie is promoted as a ... wardrobe malfunction regarding some Hollywood starlet. The reality is even less appealing.)
Lovely choice of wording, never heard that one before.  ;D
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 06, 2010, 05:36:29 AM
Invariably the movie is promoted as a ... wardrobe malfunction regarding some Hollywood starlet. The reality is even less appealing.)
Lovely choice of wording, never heard that one before.  ;D
Wouldn't it have to be less appealing?  ;D
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 06, 2010, 06:13:45 PM
No if anything appears to be missing, it will matter.

In case you don't know about Windows Security Center
- Start button -> Control Panel -> Security Center

This will take you to Windows Update options, Firrewall, and Virus protection

In the pane on the left hand side, you click the second choice down 'Check for the latest Windows updates'
The should take you to Windows Download Center, but you may be waylaid while yr browser is checked
You need the correct software

You are given a choice of checking the Express recommended updates / or Custom with optional as well.
In both cases you can expand the update info to see what they comprise.

NEXT go to Virus protection and press Recommendations
This will take you to Windows settings for an antivirus - you will want to choose to monitor Yourself
By checking this box, you are allowing avast to take command of antivirus responsibilities
This both offline (System) and online (Web).
The next update actions avast as Windows virus protection - check update turns Virus Protection 'ON'
and the green light comes on

You might as well run at least Windows firewall - so Firewall tab also wants green light 'ON'
You will find info on different and available free firewalls when you search the avast forum

you may know it all this about Security Center yrself anyway
sorry to be so mechanic about all Mac_Muz but often we get other users, newbs and that come to the forum, so you give us a opportunity to put down some stuff, our experiences and that

Oh yes the orange 'a' ball in system tray, right-hand corner of screen, you can right-click that icon
what opens is choices for for avast Control, top of the list is avastUI ('Open avast! user interface')
The page that opens is Summary and gives Current Status
- if this page does not open or if the page is not Secured then the installation may have been unstable

Under the MAINTENANCE tab you see various Options including yr Update choices
All that is needed is an engine and definitions update for Windows at action avast and green light turn 'ON"

I know how to go there this way. - Start button -> Control Panel -> Security Center.

Being mechanical is very good for me.

I think I have a handle on avast, with the right clickings and selections of things. Avast is set to auto update and it does. Just before i installed the wrong avast I had AVG and I ran a scan on that. Some items were in the AVG version if the chest, but it was all deleted so far as i know when AVG was uninstalled.

With Avast 4.7 Pro i ran a scan and it came up clean. Then Once i got settled on How To uninstall 4.7 pro and installed 5.0 I ran another scan and came up clean.

With the old already in the box adaware I ran a scan and it came up clean. It was uninstalled for malaware bytes which was installed and ran a scan to be clean.

A main worry of mine was corrupting the registery, which i may have done, but I see no problems yet if it is. If the registry is found to be sick I am in deep kimshee, since I don't know how to deal with that. But that is another bridge to cross.

The win98 system was bad from day 1 and brand new, so i was expecting xp to be as bad. I knew what the win 98 set up was since I had help to buy it. What I didn't know was that state of the art is a 90 day deal at best. So I spent too much money, thinking the PC would be good for 20+ years. My cars, trucks vans and bike all meet that criteria. I sell them off after i can no longer stand to look at them. I was pretty sure the PC would never see a salted winter road in Cow Hampster either.

I will need to spend a little time to review the win update sections, and turn on UpDates. Review what is on the left and etc. I will get it turned back on, and see if i can request updates, rather than allow them to come at random times.

I will seek out with the detailed instructions on how to allow avast to over rule windows, but accept windows.

Thank you!  Mac... BTW I am Mac a real one.. The Muz was added because so many sites needed more letters, and I shoot flintlocks a kind of muzzle loader, hence the Muz. So it's fine by me if I am called just mac.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 06, 2010, 07:10:16 PM
Mac--MSE stands for Microsoft Security Essentials which is their new free antivirus product. It gets it's update through the Windows Update system so you have to have that turned on to stay updated. What I was saying is that if you never installed MSE, you would not get updates in WU related to antivirus.

If you've been getting a lot of Windows Updates, it's probably because that computer wasn't used for a while before you got it. The updates can pile up and a lot of times you will only receive an update after the one previous to it has been installed. After you get caught up, you should only get updates once a month unless Microsoft thinks something is critical enough that they provide what is called an "out of band" update before the normal "Patch Tuesday" (the second Tuesday of every month) comes along.  The combination of past unapplied updates and a dialup connection can make getting XP up to date seem interminable but it will eventually get there  ;D.

It's also pretty apparent that since there is no manufacturer info, the machine was either home built or built by a small computer shop. You can get a lot of information about what is in it by right clicking on My Computer, clicking on Properties, then on the Hardware tab and finally on Device manager. You can then look through all the entries there to see what processor, disk drives, sound and video cards, and many other things, are present.

I used to do computer troubleshooting over the phone and I encountered people who know far less than you. I told one guy to right click and he said "what?" I said "click your right mouse button". To which he replied "Right mouse button? I only have one mouse".  Another guy was wanting to install something that was on 3 or 4 floppy disks. I told him to insert the first disk and run setup from it. A few minutes later he says "It says to insert the second disk". I told him that was normal and to do what it said. He comes back about 30 seconds later and says, "Okay, I put the second disk in but now they're both in there and it won't work and I can't get either one of them back out".  Compared to those people, you're a computer guru so keep plugging and you'll get it.



Dch, That's nice to know, that once a month updates could be expected. I was getting more than several a day. This system was off line for 60 days just here where i know it was off line. before that I can assume it was off line a time, but no clue as to how long a time that was. Too many things all down loading at random and at the same instant gag up the 56 k dial up, and if you ask me the systems gags to a stand still.

In order to do anything i turned that up dates off, and expected a warning or notice by now telling me a up date was in the wings waiting for permissions. So far not a thing has happened that i would see to say any update is waiting.

As a x foreign car tech, I know better than to stuff 2 floppies into one drive. What i don't know is what I should do if anything about this system thinking it does have an 'A" Drive. Once it did, and i am sure because there is washer and screw marks in the mount rails inside the case. I am dead sure that there WAS an 'A' drive, and I am as sure the xp system thinks it IS Still there!

I am dead certain that there is no 'A' Drive device period, at this time inside the tower. So should I try and tell xp it's gone? Or should I install one of several A drive units hanging out? There is a dead gateway system here with one, my old dell hell, both ran Win 98. Then there is a beater xp running at 750 Hrz or something with less than 1 gig memory that all it did was read a set up for a machine we used to make, and is scrap for parts.

I can run a screw driver just fine ya know.  ;D The thing is I will never use a floppy disk in my life again so far as I know.

The other drive in this box is a dvd burner/reader. I KNOW it is. I was going to add another, and even bopught one, but there is no 2nd port for the IDE port. I didn't know what SATA was and had i bought one of the dvd drives for SATA it would be installed now.

Then I was told I didn't need 2 dvd burners in the first place. The shipping just about equaled the cost of the dvd burner, so shipping it back at more cost isn't a wise idea since that will far exceed the cost spent for the unit itself.

I had envisioned myself making millions doing Japanese Beetle porn DVD movies  ;D

I fooled around in sys info, and if this works this is what it says there.
OS Name   Microsoft Windows XP Professional
Version   5.1.2600 Service Pack 3 Build 2600
OS Manufacturer   Microsoft Corporation
System Name   GWYN
System Manufacturer   MSI
System Model   MS-7309
System Type   X86-based PC
Processor   x86 Family 15 Model 107 Stepping 1 AuthenticAMD ~2109 Mhz
BIOS Version/Date   MS-7309 V1.9, 8/31/2007
SMBIOS Version   2.5
Windows Directory   C:\WINDOWS
System Directory   C:\WINDOWS\system32
Boot Device   \Device\HarddiskVolume1
Locale   United States
Hardware Abstraction Layer   Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name   GWYN\Monack
Time Zone   Eastern Daylight Time
Total Physical Memory   2,048.00 MB
Available Physical Memory   1.31 GB
Total Virtual Memory   2.00 GB
Available Virtual Memory   1.96 GB
Page File Space   3.79 GB
Page File   C:\pagefile.sys

it worked.

Gwyn is my wife. I have no idea what Monack is, means or nuthin'. The folks that gave this tower to use had the name Gywn\Monack installed the day i turned it on, and that name is as good as any to me.


More or less going in this way, ' My Computer, clicking on Properties, then on the Hardware tab and finally on Device manager. You can then look through all the entries there to see what processor, disk drives, sound and video cards, and many other things, are present.' I can open everything and made a print screen file, but I will be damned if I can figure out how to get the file on here. And then the page is more than one page long. So the bit map I made is pretty big in size.


What really happens if I right click on the short cut to my computer to get Properties is only 2 tabs show general and shortcut, w/ short cut being the one highlighted.

Then if i open Start/My Computer/ right click properties, then I see 7 tabs, of which one is hardware/device manger, and from there is where and how i made the paint Prt Screen.

I can use windows explore too, not as well on xp maybe, but that will come.

On the old win98 Dell, i had a MS Game of WW-2 air planes, but don't recall the name of the game. It was Euro theater, and the game had around 9 planes you could fly.

With a little help I ended up with every plane in the game flyable to some point or another, and added 300+ more more planes from the web, plus I changed weather, locations around the world and few not in the world, and learned about the file system in windows explore that way somewhat. Once I even had a patch, well I still do on a disk, but don't know if it would work on xp. The patch allowed the game to be played with no disk in a drive.

That isn't important anyway, since no one plays that game any more on line. It was just a way to keep my interest to learn the file system really. Other than that on line back then for the game i was Cpt Von Dervare, and I was infamouse in a Focke-Wulf 190.   Somebody has to be the bad guy  ;D And i was. If you say Von Dervare several times fast it comes to you just what that means.  ;D
Title: Re: Avast folks, I made a mistake
Post by: YoKenny on July 06, 2010, 10:00:10 PM
@ Mac_Muz

As you do not like to show your country in your profile nor choose to update your signature in your PROFILE you seem to need a bit of assistance to become comfortable with your system.  ???

Your hotmail.com email is visible for spammers and scammers.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 06, 2010, 11:18:58 PM
So--you have a dual core AMD processor on an MSI motherboard with 2 gigs of RAM. That's not too shabby. MSI makes very good AMD based motherboards. You're actually a little ahead of my desktop which also has MSI and AMD but only an Athlon64 3500+ single core processor. If you could only get a high speed internet connection, you'd be fine for the next 3 years at least which is when Microsoft ends all support for XP.
Your system could run Windows 7 if you ever get the urge to update.

I also started with Win98SE and have many games from that day. I can get them all to run in XP. Some don't require any modifications but some have to be run in compatibility mode which is very easy to set up. I still play Need For Speed 3, Hot Pursuit and still have all my modified  downloaded tracks and cars, some of which I have modified myself. I have a '57 Chevy car that I downloaded and since it was way too fast and not realistic enough in performance, I modified it to have the two speed Powerglide automatic transmission and the actual gear ratios, tire sizes, redline RPM, and shift points that a real '57 with the V8 engine would have. It's very slow from a standing start but not bad at all once it gets going. Just like the actual car was. (I had one as my first car and have always loved them).
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 01:17:36 AM
@ Mac_Muz

As you do not like to show your country in your profile nor choose to update your signature in your PROFILE you seem to need a bit of assistance to become comfortable with your system.  ???

Your hotmail.com email is visible for spammers and scammers.

That isn't true, what is my time to be inside when chore must happen. I will fill that info out, and probably more than anyone wants or cares about.

Any place i ever went on line my e-mail is open to all, and yeah I get plenty of junk mail, all sort of 'confidential offers from Africa, I seem to have a lot of relitives in diamond mining. Even the FBI is said to be wanting a chat with me over riches and gold I never saw. Then it seems I need all sorts of meds like viagra, and bust size improvements. Why I even get prayers for Alah. Must be that Muz thing eh?

After i reply to Dch and follow some directions mkis gave me I will fill out that profile.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 01:26:22 AM
Dch, I took a few flying lessons, but in married life with a son money got tight, so I never got a lic. What I learned made me a bad a$$ in the game. Most guys had just stock game planes so in most games on line I used a stock plane the 190. That thing flies like a brick, but if you are clever you can dive in and kill a bomber and fly away at faster speeds than the Mustang can, just like in real war. I took out a lot of bombers in the bomb run game from below, concentrating fire on the tail and one engine. then roll over and dive for more speed and get away. The only other game I had was the normal lesson game for flying 2000 something by MS.

I didn't know you could have a 57 chevy game and mod the car to suit you.

Well off to follow mkis instructions and then do up the profile.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 01:37:20 AM
mkis, I can't find, NEXT go to Virus protection and press 'Recommendations'.

All 3 green lights are on, but I want to do this:
NEXT go to Virus protection and press Recommendations
This will take you to Windows settings for an antivirus - you will want to choose to monitor Yourself
By checking this box, you are allowing avast to take command of antivirus responsibilities
This both offline (System) and online (Web).
The next update actions avast as Windows virus protection - check update turns Virus Protection 'ON'
and the green light comes on
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 01:51:38 AM
test? Did the profile and can find no submit after doing it. Hoping this post does it...some how

Nope try again.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 07, 2010, 01:59:06 AM
Looks like you already have actioned avast as (resident) antivirus for yr Windows.

In Start - Control Panel - Security Center you have three tab sections in the main pane - Firewall, Automatic Updates, and Virus Protection
- under Virus Protection you will see Recommendations - click this and dialog box opens and you will see the box to tick -
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 02:10:24 AM
mkis, I can't find the button or word 'Recommendations' there????

Working out my profile I got a too big flag. I was trying a common avatar I use but avast says it is too big and does not say how big it can be. I have no art program in this system, The one I had on win 98 won't run in xp. That was photoshop 3 that came with a scanner. Simple and easy to use, but I tried to run that dc and it won't.

I see 3 vertical tabs in Security Center, but when i click on Virus Protection it opens up a bit more to say avast reports it is upto date. No box to check off, no word 'Recommendations'.

how that got done i can't say.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 02:30:33 AM
Ok the profile is done. 2 things are my year and month are real, the day is a lie, but close to the right day.

The map I did is about 6 miles from where i really live. Not to be a lie, but to show a unique geological form. A on land Ring Dike, and once I lived almost exactly on the location marker.

What is left of the volcano tops out just over 3,200 ft, but is said to have once towered over Mt Everest at 42,000ft. The little ponds around are very deep vents.

Since I can't seem to get my avatar working, this is a link to my on line albums.http://s290.photobucket.com/albums/ll275/Mac_Muz/   There are many albums


This pic is a drawing my wife made for me to be a part of a paint job i did on a bike, and another 55x55 image is my common avatar. I know this one is too big
(http://i290.photobucket.com/albums/ll275/Mac_Muz/Liberty/d483.jpg)
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 07, 2010, 02:43:50 AM
Re: Security Centre "recommendations",

My security centre (XP Home) doesn't have the word "recommendations", either. I wonder if this is a difference between "XP Home" and "Pro"?

(See screenshot below. Mac, I suspect that in the Antivirus options, yours will look identical. For info only, my "auto updates" is in amber because I have it set to "notify" rather than to automatically download and install them. MS doesn't seem to like that, but I don't mind. ;))
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 07, 2010, 03:29:17 AM
I'm pretty sure the recommendations thing only shows if no Antivirus software is detected by the Security Center. I have XP Pro and it just says that avast! is on and is up to date.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 07, 2010, 03:30:09 AM
yes looks like you're right Tarq - I can see the Virus Protection tab is expanded

Below is a screenshot of same tab expanded in my Security Center
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 10:20:17 PM
Tarq, That is exactly what i see. I know how to make a screen shot, but I don't know how to get it on here, unless I get it to photobucket first. I don't really want to have to do it that way. Is there a better way?
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 07, 2010, 10:38:59 PM
mkis, I just checked mine against your screen shot. No dice. Mine is exactly like Tarq's.

............................................................................
New Topic, I need help with.

Today in a e-mail from a real known friend, he attached a file for an emergency group I belong too. For any broken down motorcycle.

This is the file name and type : Kawanow_ESL-07072010 XLS File 76 KB. I understand the kawanow the ESL (emergency service list) the date (07072010), and that it is excel.

I clicked the file knowing I have no excel, and a pop up took me here.  http://shell.windows.com/fileassoc/0409/xml/redir.asp?Ext=xls

I looked that over some, and went here. http://fx2.file101.net/

Didn't feel like i was ready for this. Things say one thing and then seem to be quite another.

What say Yee? Can I get a DL of a XLS reader?

I hand sew leather mocs, leggins, even shirts. This means i have reserve patients, and will wait to ask you guys, now I know it's ok. Thanks Mac
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 07, 2010, 11:03:47 PM
You can try the free program called Open Office. It opens many Microsoft Office file formats including .xls. It is not always fully compatible though as far as editing and saving the files go.

You can also try this--

http://www.microsoft.com/downloads/details.aspx?familyid=1cd6acf9-ce06-4e1c-8dcf-f33f669dbc3a&displaylang=en

P.S. For the car modifications I had to download a couple of utility programs written by users of the game. That particular version of the Need For Speed series is the most modifiable one they ever made and even though the graphics are not quite as good as later versions, they're still pretty good and you can get a dashboard view from inside the car while racing. The later versions eliminated that for some strange reason along with the ability to view replays of  the races from different camera angles.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 07, 2010, 11:06:44 PM
As far as the security center issue goes, here is what I see:

The recommendations button only appears if the AV is turned off or if no AV is detected by the Security Center. This is with XP Pro SP3

Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 08, 2010, 02:34:51 AM
Quote
Didn't feel like i was ready for this. Things say one thing and then seem to be quite another.

The trap of "sponsored results".
Looks like you clicked on the second link, after clicking on the "search the web" link on the Windows page.

Who'd have thought advertisers would do such a thing? ;D The link looks like it's pushing some kind of driver update tool, which is not what you need, as you correctly surmised. (Drivers, should you ever need them, are best got from the manufacturer of the software concerned. Rule of thumb: If everything is working OK, you can do without updating these. Sometimes performance and stability improvements can be gained by updating them.)

MS charge for their office components. Old versions can be got for free. (Dch48 linked you to a ms one.) I have the 2007 version on my PC; it has limited functionality, in that it's a reader only, which is fine. It's a huge download for someone on dial up, ~71Mb.

There are often free alternatives. The highly rated OpenOffice is one of these. Not only free; it's open-source, which means the code is published for anyone to see (and if they want, and know how, modify.) This provides more functionality than the free version of the MS offering, but is also rather a large download, I'm afraid. If you know someone nearby with a high speed connection, I'd get the installer and put it on a flash drive to transfer to your own computer.

Of course, it looks like you live in the middle of nowhere. ;D Do they even have Kawasaki motorcycles out there? I've had a few Kawa triples. (They don't seem to like cold wet weather much. The plugs foul up.)

At Brothersoft (http://www.brothersoft.com/microsoft-excel-viewer-2003-63644.html) they have an Excel 2003 viewer for free; it's only a 9.93Mb download. A compatibility pack is advised, for opening files created using a newer version. It's here at MS (http://www.microsoft.com/downloads/details.aspx?familyid=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en) and 37Mb.

I'd probably be inclined to go the open office route, even on dial up. Up to you.
Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 08, 2010, 04:19:07 AM
To get a picture on the forum post, click the " + Additional Options..." button/link to the bottom left of the Post Reply window you are typing a reply in.
You'll see what I've pictured below appear.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 08, 2010, 07:35:36 AM
yes appears Windows only needs to be informed once that you will use yr own antivirus
- I guess mine is running like Windows is being informed every time av runs

I unchecked the box in Recommendations and not needed anymore - seems same running (screenshot)
- unless change antivirus I guess

Edit - came back and edited post - was in mad rush when first posted
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 08, 2010, 12:46:29 PM
Mac - if yr images are still as bitmaps, then open them in Paint as save as gif or jpeg, for example
- so they are more manageable size for upload

if you dont know already  ;)
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 08, 2010, 03:19:04 PM
Oh I can see the bit map file i made, but I can't locate the folder for 'Recent Documents' via Windows Explorer. I made an attempt to up load it but bit maps files are not seemingly allowed and the file is way too big anyway.

Next I up loaded the excel file, and realized it too was not an allowed file type. Just as well since it is a list of real people on a emergency list, giving a lot of personal details, like real names, phone numbers, what in a mc emergency they can handle, like if they have a trailer to tow a bike, if they are a skilled tech with tools, and if they can have random guests stay for so long as it takes for the fix, and etc.

I don't want any excel program so much as just a way to read this file. A way that is free.

OT, My bike is a Kawii Nomad 1600, one of the green and silver ones because they are the fastest  ;D

This one is my 2nd, as I once owned a 1500cc Nomad for 360 days until someone else liked it better than I did, and in the dark of night cut open my enclosed trailer and took it, with every single thing in the way. You could safely say I was somewhat less than pleased.

That is a confusing story. It began in 05 with the 1500 and a mc trailer the bike could pull. We crossed the USA from NH to Ca that way, and from Ca to Fl the same way, thence to Arkansas, where we encountered winter. There we bought a 86' Dodge Van as a rolling bed room and a 6x6x12 enclosed trailer for the bike and it's little trailer. After that the little trailer has never been used again, but it was in pieces at the time of the theft and not stolen.

I didn't know kawii made any triples ever. But I know Yamii did and I have one from the last year they did. A better than mint 1981 Xs850Sh.I call her Liberty in the photobucket albums. Go see!

Getting back to the excel file, how do I get a reader? I am still waiting with my reserve patients  ;D. I sure am glad I did too.

Getting these down load looks easy, but then you get dragged around Robin Hood's barn chasing all sorts of files that still don't do what you wanted.

A buddy sends me pps files and I managed to get a reader for that right from MS for free. Pretty much i just got lucky.

I don't know what a flash drive is.

""""""There are often free alternatives. The highly rated OpenOffice is one of these. Not only free; it's open-source, which means the code is published for anyone to see (and if they want, and know how, modify.) This provides more functionality than the free version of the MS offering, but is also rather a large download, I'm afraid. If you know someone nearby with a high speed connection, I'd get the installer and put it on a flash drive to transfer to your own computer.""""

Since i don't know what it is, I sure don't own one.  :-\

Hmmm Digesting this bit isn't so easy for me either. I told you guys up front I am computer stupid, and Dhc didn't believe me.

""""""""At Brothersoft they have an Excel 2003 viewer for free; it's only a 9.93Mb download. A compatibility pack is advised, for opening files created using a newer version. It's here at MS and 37Mb."""

"""I'd probably be inclined to go the open office route, even on dial up. Up to you."""""

Since i just want to read 1 76 kb file, I will see into the 9.93 Mb DL. I don't want excel that would be too much like working. I just want the list to see if what i said several years ago is all still valid. I move around some, as i am not a land owner and don't own a house. That's another story. It might be a old address of mine on that list.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 08, 2010, 03:26:00 PM
On this page just below the DL I think I want is an add????? that says before I DL to Dl something else i think to clean errors from my pc. That is a add right? Just more clutter to tease what's left of a feeble mind, my mind right?

Ya see I am one of those who really did inhale  ;D I don't now, but if i wanted to I sure would. I simply lost interest.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 08, 2010, 10:09:36 PM
Oh I can see the bit map file i made, but I can't locate the folder for 'Recent Documents' via Windows Explorer. I made an attempt to up load it but bit maps files are not seemingly allowed and the file is way too big anyway.

When you want a screenshot, just use the print screen key, then open up Paint, click on edit and then on paste. Voila, there's your pic and now you can crop it and save it as a .jpg to any place you want where you can easily find it. I use a free program called IrfanView to do the same thing since it's a lot better than the comparatively primitive Ms Paint.

Quote
I don't want any excel program so much as just a way to read this file. A way that is free.
The link I posted earlier is to a free Excel viewer from Microsoft that works the same as the Powerpoint viewer you already have.


Quote
Getting back to the excel file, how do I get a reader? A buddy sends me pps files and I managed to get a reader for that right from MS for free. Pretty much i just got lucky.
Look up  ;D
Quote
""""""""At Brothersoft they have an Excel 2003 viewer for free; it's only a 9.93Mb download. A compatibility pack is advised, for opening files created using a newer version. It's here at MS and 37Mb."""
I'd just get the latest viewer, I know it's a fairly big download for dialup though

Title: Re: Avast folks, I made a mistake
Post by: Tarq57 on July 08, 2010, 10:52:36 PM
Quote from: Mac_Muz
On this page just below the DL I think I want is an add?Huh? that says before I DL to Dl something else i think to clean errors from my pc. That is a add right? Just more clutter to tease what's left of a feeble mind, my mind right?
Yep. More clutter, how some sites make money. The sorts of things these downloads often do include registry cleaning and driver tests. Typically they install, scan, produce a list of errors/things that need optimizing, but then you have to pay a fee for them to actually do it.
Stay away. There are often freeware versions available, and mostly they're not needed anyway, unless you like to tinker.
Quote
Ya see I am one of those who really did inhale  Grin I don't now, but if i wanted to I sure would. I simply lost interest.
There's worse things in todays world than inhaling a bit of dried leaf.  ;) Some of the new generation chemicals chill me to the bone, honestly.


Here's (http://en.wikipedia.org/wiki/USB_flash_drive) what a flash drive is. They are a portable storage device, small, and plug into one of the small rectangular slots, usually on the front or back of the computer, they only go in one way. Cheap as. Any electronics store - even some general stores/supermarkets sell them.
So, if you know someone with a high speed connection, you could get them to download the installer file for you and load it on the device, unplug it, plug it into your own machine, and then when it appears, run the installer from there. Saves a lot of downloading.

Otherwise, you could just download what you need at some time that it's convenient, I guess. Shouldn't take more than a night. Half a night, even.

Here's (http://www.classickawasaki.com/images/H1e5.JPG) the Kawasaki Triple I had. Two stroke. All the power happens between about 6000 and 7500 revs, and there's a lot of it, and not much outside that rev range. Handling was rather average in the early models, and they killed a lot of people. Riding it correctly was as much art form and luck as skill, and I can tell you it is a very good way to remain mentally very focused in the event you get on the beast after inhaling.
Title: Re: Avast folks, I made a mistake
Post by: YoKenny on July 08, 2010, 10:57:46 PM
@ Mac_Muz

It woud be so much easier if you updated your profile 56 k dial up<br />AMD dual core (what ever that means)<br />Athlon X2 in a no name box. to include operating system and Service Pack level.

With XP MWSnap is great:
http://www.mirekw.com/winfreeware/mwsnap.html

With Vista and Windows 7 the Snipping Tool is great:
http://windows.microsoft.com/en-US/windows-vista/Use-Snipping-Tool-to-capture-screen-shots
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 09, 2010, 02:19:25 PM
Tarq, My wife has 2 of the flast devices, but she calls them a 'stick'. This tower has 4 port for USB, 2 on the back both used, and 2 of the front not used yet. I also have a USB port with 3 spare ports so far. This hub? is using one of the back 2 ports.

Dch, I got the 2003 excel reader from Brothersoft yesterday and can read the file now. Thanks.
I am glad i screwed up and couldn't get the file on here. It contains a lot of folks, real names exact addresses, phone numbers, and other things anyone broken down would want to know to make contact for help, but in the wide open internet world could be a disaster.

Yokenny, Is this correct now? I will have a look at this link http://www.mirekw.com/winfreeware/mwsnap.html. And I had the idea I had xp home. It seems to be I have xp pro and service pack 3, not that I really know what that is.

I planned to come back in here last night but just before i did, I came down with nasty flue like symptoms, but i seem to be fine now. One minute i was fine and the next i was pretty ill, cold, back cramps, and it was 80+ in my room. I am in the sun, or a barn to be working, and this heat wave hasn't been fun. To hot to ride my motorcycle after work even. maybe that had something to do with getting ill so quickly.
Title: Re: Avast folks, I made a mistake
Post by: YoKenny on July 09, 2010, 03:13:08 PM

Yokenny, Is this correct now? I will have a look at this link http://www.mirekw.com/winfreeware/mwsnap.html. And I had the idea I had xp home. It seems to be I have xp pro and service pack 3, not that I really know what that is.
That signature looks fine.

This weather is unbelievable as we just had a thunderstorm go though here and hopefully a cooler front is behind it.

I use MWSnap on my XP Pro system. 
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 09, 2010, 04:13:43 PM
The unit is built with one of these motherboards

http://www.msi.com/index.php?func=searchresult&keywords=ms-7309


you will have to look for the tell-tale signs yrself to identify the exact model
- usually on the case somewheres, if not then on the motherboard (use magnifying glass if need be) - maybe in the Belarc report

when you click through on the correct model
you will find link to the Manual on toolbar up / right hand of screen

   (http://eduspaces.net/mkis/files/1359/30223/msi+toolbar.jpg)




Title: Re: Avast folks, I made a mistake
Post by: MikeBCda on July 09, 2010, 09:52:27 PM
Another good freeware tool for identifying installed hardware on your system is PC Wizard (http://www.cpuid.com/pcwizard.php).

I don't like it quite as much as I did its predecessor (now discontinued), which included suggestions about things like apparently inadequate video or RAM.  Even better, it included links to the appropriate manufacturers' download pages for up-to-date drivers for just about everything on your system.

(edit) Just to clarify, by "predecessor" I meant the discontinued app I was using then (can't remember its name), not an earlier version of PC Wizard.  I did try Belarc for a while, but its only real advantage to me was that it also checked whether you were missing any critical MS updates.
Title: Re: Avast folks, I made a mistake
Post by: YoKenny on July 09, 2010, 11:19:13 PM
Another good freeware tool for identifying installed hardware on your system is PC Wizard (http://www.cpuid.com/pcwizard.php).
Speccy is as good as PC Wizard if not better: ;)
http://www.piriform.com/speccy
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 09, 2010, 11:23:16 PM
... it also checked whether you were missing any critical MS updates.

I like this about Belarc as well
Title: Re: Avast folks, I made a mistake
Post by: YoKenny on July 09, 2010, 11:40:01 PM
... it also checked whether you were missing any critical MS updates.

I like this about Belarc as well
If you are using a Celeron 2.2ghz, with only 256 meg RAM, XP-Home SP3 then it could take many minutes to see any results.  :o
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 09, 2010, 11:56:02 PM
I use Everest and SIW which will tell you more than you ever needed to know .
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 10, 2010, 12:06:57 AM
... it also checked whether you were missing any critical MS updates.

I like this about Belarc as well
If you are using a Celeron 2.2ghz, with only 256 meg RAM, XP-Home SP3 then it could take many minutes to see any results.  :o

I know, tis a monster blurb of a report really and the gaps (doesn't know) in specs are always very annoying cos you knew they were coming anyway.   fortunately you can uninstall le bete belarc
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 10, 2010, 04:19:57 PM
Just so everyone knows I am no stickler for staying on topic. Take this thread anywhere it want/needs to go.

The mother board at the top says K9N6SGM-V. There is nothing on the tower case that say so. So far as i can see the only sticker on the case says AMD 64 Athlon X2. IO see no numbers on the case anywhere The case is black with silver tone covers where drives could be. The power button is silver chromed like and apx 1 inch across.

Above the power button is a transparent lime green bar with a light on behind it, I guess to show power is on. below the big power button is a smaller one for restart i assume. At the botton is a small door to flip up where 2 usb ports are and 2 ports on pink, the other green I assume have something to do with mic, and head set options, if my guess is correct. If it is then I think the mic if i wanted would plug in to the pink port, jacks is what i used to call them, and green might be for ear phones, aka head set.

So The mother board at the top says K9N6SGM-V, and before i go and get myself into a Royal Mess  ::) at the site, what is it I am after? The manual right? I can tell you right now I have no bee's wax doing a thing in BIOS. I have no idea what RSS might be. I am scared to update drivers. And I don't understand what utility is going to do.

Maybe these will take me to a description, but i don't know that, and i have no idea what will happen if i investigate these buttons.

................................
next These MS updates, at least i think so, are killing me. 3 came yesterday and gagged the system up bad. Another came a half hour ago and gagged it up again. I don't know for sure what these updates are, as all i see is a yellow shield with '!" in the middle of it. I just go away, pet the dog, maybe go kill bugs in the garden, crack a few brewski's and the shield goes away in a long time. Then if I go to shut the system down it says to click on Turn off and there is another shield in 4 colors, which there is now waiting for me to turn the system off.
 So I really need this update to come any time it wants to huh?

....................................................
This other things like the spirit catcher (prt screen) down loads I will try to check out. I just don't know why I need them. I can hit Ctrl and prt Scrn easy enough and then make it happen in paint. One advantage i can understand is the DL MWSnap has 5 file types over the one file type MS paint seems to allow. I hardly know the difference between a jpeg and a bit map. The end results look about the same to me, but the file size is different.

I tend to keep files as they are, but understand files type say for Kodak not converted to jpeg make a mess for everyone else. Or my buddy sending me anything but jpegs. These 3 letter things drive me nuts. I think what he sends is pss files, probably I have that wrong, and my alledged brain is stuck and i can't think to call that by a name.
I have a day and time set I think. I set it, but these things just come at wild random and i am not liking it much.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 10, 2010, 11:29:13 PM
Mac, if everything is working, I'd leave well enough alone. You don't need to update the BIOS unless you're having a problem. The motherboard manual will just give you a lot to read that most likely won't help you at all. The Windows updates you definitely do want though and you might (after the critical and important updates stop flowing) want to go to the windows update site and check for the optional updates. There might be something you could use like updated drivers for the hardware or new versions of media player and a lot of other things. You won't absolutely need to install any of them but they will show as optional. I also don't think you need to be fooling around with all those security utilities until you actually get infected by something. Just run Avast!, schedule it to do a full scan either weekly or monthly, maybe do a malwarebytes quick scan every now and then and you should be fine.

Oh, by the way, your motherboard does have SATA connectors so you would be able to install that drive you bought. You'd just need to get the cables if they didn't come with the drive. Again though, if the drive you have is working fine, maybe just let that alone too.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 13, 2010, 02:28:28 AM
Dch, The drive I bought is wired up to be plugged into a IDE port. This mother bord only has one port and it's used up. When i bought the drive i didn't know what IDE was, and didn't know to buy a SATA wired same dvd , so I guess this new drive can stay in the box, since returning it isn't a great option as shipping will cost more than the thing is worth. If the dvd I have in the box goes bad, I have a back up.

So far as i can tell everything so working albeit slow, but that is the 56 k dial up.

I did suffer a wild glitch yesterday. I have no idea what the cause was. On a site i frequent quite a bit I opened a page reading, and page went straight to the bottom, and the slider on the right refused to scroll up any and made the page shudder when I tried. I tried another site, and got the same thing, The page opened and slammed to the bottom and was uncontrollable.

I closed out both browsers and went to re start the system, but ended up being ramrodded to Stand By mode. I had no choice about that so I let it happen. Never used that feature in all my life so I wasn't sure how to get out. After the monitor went black a while i moved the mouse and the screen woke up. At that point i seemed to have control again and did a cold boot. Since then everything is normal again.

I think demons live inside these boxes to be frank.  ;D

No doubt some setting somewhere is wrong, but what and where i have 0 clue.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 13, 2010, 04:33:08 AM
Mac_Muz  - may be time to run one of these analysis - and we can tell you a bit about state of yr system

Run HijackThis

Click here – (will take you direct to download)
http://www.filehippo.com/download_hijackthis/download/8571e06e5eb8ab03c649f3b5d647c599/

Download and run.
Then do scan and save a log file.

Post the log file to this thread (copy and paste it in). If it is too large you may have to post in two parts.
or alternatively, attach the log file using the Additional Options at down left hand corner of screen.
Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 13, 2010, 06:35:17 AM
I misunderstood you about the drive you bought. I thought you were saying it was a SATA drive and you only had IDE connectors. I would do as you said now though. Keep the new drive as a backup in case the old one goes bad.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 13, 2010, 03:39:02 PM
Dch, Yeah, that is all I can do with the dvd drive I bought with the wrong connector. There is 2 other choices though. 1 is buy the same drive which is made by the same company, that is a SATA cabled drive. 2 is buy a card that is sata drive that IDE fits. Either way i don't really need it.

mkis, I guess maybe.  Down loads were coming fast and furious as suggestions for a while there, and I was after trying to figure out which were the most relevant, which for me isn't easy.

Just doing that will take me some time, in part depending on how the down load goes, then making the program do what it does, which i am not sure of, and last posting what ever happens on here.

There is a a part of posting what ever happens on here that is a little scary. Some bookmarks I found yesterday in Fire Fox escaped the cleaning someone did before me. Little by little I have been finding things I wouldn't have on my own. For example there were some sex/porn related file topics in recent documents, left over. The real files were missing, and just titles were left over. I got rid of most of that so far as i can tell, but as i said yesterday i found book marks. One to a My Place site. I never had a an account at My Place, so all I get to see is 1 picture, and the woman is dressed in a provocative way. There is other pictures I guess as the pop up message says this pic is 6 of 25. LOL I don't know, but i sure don't want to cause trouble here, or worse get busted by some digital police.

Not knowing what the file i would create, all I can see is risks, perhaps banning, which i don't want, and I have no idea if I would understand the file I created to fix it first.

Looking for the excel reader I almost placed an emergency list of every MC rider on a long list open to public view here. I am pretty sure the guys that help me would not have done bad things, but then I don't know who else might read and remain silent. I know hunters are on line, and what i do and say about me is one thing, but I would have put risk on other people I haven't even met, if i had placed that file on here.

I will do that down load and see what it looks like. From there I will see what i can make of it, and then let you know. Maybe then in a PM to you and anyone else interested I will post it up in that way to limit risk.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 13, 2010, 04:06:10 PM
Well the DL was very fast. Making a log wasn't hard and while it may have created a log in it's own folder I saved a copy where I knew it would be. I don't see anything that looks like a legal problem anyway.  I ran analyze, but that just took me to the Hi jack This site.

here is the list.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:15 AM, on 7/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Juno\exec.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Juno\exec.exe
C:\Program Files\Juno\qsacc\x1exec.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = searchap.untd.com;127.0.0.1;localhost;*microsoft.com;*windowsupdate.com;*wustat.windows.com;*test-speed.com;liveupdate.symantecliveupdate.com;*symantec.com;*.nai.com;*.networkassociates.com;cf.netzero.net;qs.netzero.net;*.quicken.com;*.pogo.com;<local>
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\Juno\SearchEnh1.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\Juno\qsacc\X1IEBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Juno Toolbar Helper - {FE3098B1-04A3-41fd-8CA9-BEA39CB14C87} - C:\Program Files\Juno\ucreg.dll
O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\Program Files\Juno\Toolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\Juno\exec.exe regrun
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\Juno\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\Juno\qsacc\appres.dll/227
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1277669711265
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B359C91F-52DC-42E6-BD43-F4D18F54D065}: NameServer = 64.136.44.74 64.136.52.74
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6596 bytes
Title: Re: Avast folks, I made a mistake
Post by: CharleyO on July 13, 2010, 06:25:09 PM
***

Hi Mac,

I've done an analysis of your HJT log and most bad entries are associated with Juno which I will guess is your ISP. If that is true, then you must decide whether or not to correct these bad entries that I will list for you. Or, perhaps someone else will give more input.

Because Juno might be your ISP is why I have not given any individual recommendations.
If Juno is not your ISP, then all of the below can be fixed with HJT.

(There are 2 instances of some entries. This is why they are listed twice)

C:\Program Files\Juno\exec.exe

C:\Program Files\Juno\exec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.juno.com/s/search?r=minisearch

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s/search?r=minisearch

   R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s/search?r=minisearch

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.juno.com/s/search?r=minisearch

R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\Juno\SearchEnh1.dll

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Unnecessary (deactivated) entry that can be fixed - Yahoo Companion!

O2 - BHO: Juno Toolbar Helper - {FE3098B1-04A3-41fd-8CA9-BEA39CB14C87} - C:\Program Files\Juno\ucreg.dll

O4 - HKCU\..\Run: [Juno_uoltray] C:\Program Files\Juno\exec.exe regrun

O17 - HKLM\System\CCS\Services\Tcpip\..\{B359C91F-52DC-42E6-BD43-F4D18F54D065}: NameServer = 64.136.44.74 64.136.52.74
This might be your ISP but please check to be sure. Both IP's resolve to Address: 21301 Burbank Boulevard.



Overview of running tasks :

smss.exe   
System process   
Session Manager Subsystem

winlogon.exe   
System process   
Microsoft Windows Logon Process

services.exe   
System process   
Windows Service Controller

lsass.exe   
System process   
Local Security Authority Service

svchost.exe   
System process   
Microsoft Service Host Process

svchost.exe   
System process   
Microsoft Service Host Process

AvastSvc.exe   
Virusscan   
avast! Antivirus

Explorer.EXE   
System process   
Microsoft Windows Explorer

RTHDCPL.EXE   
Driver   
Realtek HD Audio Sound Effect Manager

jusched.exe   
Backgroundtask   
Sun Java Update Scheduler

avastUI.exe   
Virusscan   
avast! Antivirus

msmsgs.exe   
Application   
MSN Messenger

ctfmon.exe   
System process   
Alternative User Input Services

exec.exe                                                  [ related to Juno ]
Trojan Horse   
Death Zone Remote Admin Tool (trojan)    [ http://www.backgroundtask.eu/Systeemtaken/Taakinfo.php?ID=66 ]

spoolsv.exe   
System process   
Microsoft Printer Spooler Service

AppleMobileDeviceService.exe   
Backgroundtask   
Apple Mobile Device Service

jqs.exe   
Backgroundtask   
Java Quick Starter Service

nvsvc32.exe   
Application   
NVIDIA Driver Helper Service

svchost.exe   
System process   
Microsoft Service Host Process

exec.exe                                                 [ related to Juno ]
Trojan Horse   
Death Zone Remote Admin Tool (trojan)    [ http://www.backgroundtask.eu/Systeemtaken/Taakinfo.php?ID=66 ]

x1exec.exe   [ related to Juno accelerator ]
Unknown task   
Unknown task           [ http://www.file.net/process/x1exec.exe.html ]

IEXPLORE.EXE   
Application   
Windows internet explorer

IEXPLORE.EXE   
Application   
Windows internet explorer

HijackThis.exe   
Application   
Merijn Hijackthis


***
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 13, 2010, 07:15:19 PM
Yes, you will need to answer some questions about yr ISP (Internet Service Provider) which apparently is Juno
well. almost certainly is Juno - so far, as I can see, the entries are consistent with other HjT logs where Juno has been ISP
- whether you need the extent of commitment to Juno that you have is worth to find out

here is a link to help determine which Juno service you may be using
http://help.juno.com/contact/brand.html?next=http://help.juno.com/support/errors/ew22-proxy-server.html

but since you are on dialup you may have to wait for DavidR on this one - and he know a bit more about Juno


other than that you can fix this entry
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Unnecessary (deactivated) entry that can be fixed - Yahoo Companion!

to fix, put a check into the box beside the entry and go down left corner and click Fixed checked
run a scan to make sure the entry has been removed


you also have a few programs which are unnecessary to run at startup and will only slow down the computer
however best wait for some guidance about Juno - and deal with the other stuff

Other than that quite a reasonable log - do you run Apple mobile devices or was that already ob the computer
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 13, 2010, 09:50:57 PM
okay Mac_Muz,

if you are still there at the moment, otherwise whenever you can, lets help the guys out

Firstly tell us a bit about Juno and what arrangement you have with them
- just what you know about yr internet service contract


Secondly, lets take a first trip to the Registry - you just have to do what I say

go to Start -> Run  and type the following word into the box -> regedit
click OK - and this will take you to the Registry Editor

In the left hand pane under My Computer,
you should see five folders with boxes next to them and with an +  in each box
when you click the  +  in the box, the folder will expand to show other folders inside it

choose HKEY_CURRENT_USER - what you do is click the + and expand the folder
down the other folders inside it, select Software and expand it
likewise down the list, next expand Microsoft
and next expand Windows, and finally expand Current Version

niow go to Internet Settings and click the actual folder (this time, not the box with the + inside)
you will see that a list of values will be opened in the right-hand pane
look down this list and you should find a value that is titled ProxyEnable

go past the REG_DWORD on that line and tell us whether that value has (0) or (1) at the end of it

that's all you have to do for now  ;)
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 14, 2010, 04:40:06 PM
I have just now come back to read. I have only read to this point. I have done nothing. Juno is my dial up service. They take money from the bank once a month. Right clicking on the juno icon at my lower right, where also the avast icon is I can bring up systen info, which is below if that matters, and tells you any thing.

Client BuildID=2009.10.05.11
Client Version=A0892DJ.
Build MachineID=LAXWS7518
machineId=78606089
osBuildNumber=2600
osMajorVersion=5
osMinorVersion=1
osVersionNumber=Service Pack 3
osVersionString=Windows XP
browserVersion=8.0.6001.18702
defaultBrowser="C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1"
ieBrowserVersion=8.0.6001.18702
procFamily=x86 Family 15 Model 107 Stepping 1
procType=AMD Athlon(tm) 64 X2 Dual Core Processor 4000+
totPhysMem=2079698944
xVersion=4.09.00.0904
modemInitString00=AT<cr>
modemInitString01=AT &F E0 &C1 &D2 V1 S0=0\V1<cr>
modemManufacturer0=Lucent
modemModelName0=Lucent Win Modem
modemProviderName0=Microsoft
modemType0=02
audDrivVer0=1290
audManName0=1
audProdId0=100
audProdName0=Realtek HD Audio output
audDrivVer1=1280
audManName1=1
audProdId1=81
audProdName1=Modem #0 Line Playback
colorPalette=32
videoCardDriverDesc0=NVIDIA GeForce 6100 nForce 405
videoCardMemSize0=268435456
videoCardDriverDesc2=NetMeeting driver
videoCardDriverDesc3=RDPDD Chained DD
installedCodecs0=mpg4ds32.ax
installedCodecs1=l3codecx.ax
screenResX=1680
screenResY=1050
screenDPIX=96
screenDPIY=96
defaultMailClient=Outlook Express
jreVersionList=1.6.0,1.6.0_20.0
networkInstalled=TRUE
systemBiosDate=08/31/07
flashVersion=10,1,53,64


I fear at this point in the day I need to leave (drive a truck and deliver machines) When I get back I will do as told. If I get into something I don't understand, i will do nothing until told.

If I might ask what illness does this cause to the system? Just a day to day words of what is happening, and how i might understand, a sort of something to do until I get back, if you happen to feel like it.
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 14, 2010, 04:51:21 PM
redundant post deleted by me
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 14, 2010, 09:30:26 PM
Well I am back. I was looking over the list harder, and while I have hotmail, I do not use messenger for instant chat. I did not put that in the tower either. It could go away.

I am going to have lunch  ;D study some, look at things some, and see what i might do. What ever that is, is likely to be minimal.
Following the instructions to a 'T'
going past the REG_DWORD on that line is value   (1)

I have 'fixed' this line, and scanned. This is now gone.

 O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

Also I do have a cd copy of juno. I don't like juno much. They offer very poor quality pictures, which I have to right click and select any picture i want to see clearly.

Over time juno has priced themselves into Earth link prices. On the old system, once I had earth link. When that old system came out of storage (long term high heats and very colds) the monitor was fluky. With this tower i bought a new flat screen monitor. So maybe if there is either a cheaper and somewhat better service than juno, or a as costly service as juno with faster or better quality I could go that way too.

My old win 98 when it wasn't old about 2001 could do video like youtube. on dial up. For all I know NO dial up can do things like video at all anymore.

I am not juno loyal fer sure. All I use them for is to dial up. I don't use their e-mail, and I don't use their virus programs. I just dial up.



Title: Re: Avast folks, I made a mistake
Post by: Dch48 on July 14, 2010, 10:16:11 PM
The proxy enable setting might be for a Juno service that speeds up your browsing by caching things on a proxy server. Changing it from 1 to 0 might result in a slower internet experience. Notice I said might, I only know that some dialup services do this.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 15, 2010, 02:43:04 AM
yes Dch48. We have had Juno network hookups on the forum before and mostly people steer clear of the thread.

But the Juno setup would likely design to optimise a platform for dial-up users, as well as serve for use and sale of more stuff.
May be good to have have deeper commitment to Juno portal, and may not be
- much like the archetypal AOL dialup service circa 1999.

My worry was that Mac may have two proxies instated, perhaps one (IE?) not operational but still on record
I would uninstall Firefox anyway for starters, and Apple mobile device program(s), just to clear the playing field

I am real busy at the moment - perhaps you could help Mac_Muz here Dch48

there is this link
http://help.juno.com/contact/brand.html?next=http://help.juno.com/support/errors/ew22-proxy-server.html

there is a page previous to this which I cannot get back to at the moment
- it offers three options to determine status of service, this page was one of the options
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 15, 2010, 03:38:16 AM
Just call me Mac, I am one. I did as was told. I am in no real hurry, things seem ok.

I do have IE 8 and fire fox. I use IE 8 more than Fire Fox. Fire Fox popped up first when i was using avast 4.7 pro, as i clicked to become involved with this thread on day 1. Evidently at one point, and maybe now for all I know fire fox is set as default.

All I use it for is coming here and getting the down loads I am told to get from here.

I can place everything into IE8 and remove fire fox.

On juno, before this tower was on line i placed the juno dc in the drive. I didn't try to install anything, but the drive started. I thought I backed out clean, but after removing the cd, and a re-boot juno icons were on the desk top.

When I placed the system on line juno didn't work, so I placed the cd back in the drive and ran it.

Is this why there are doubled items as:
C:\Program Files\Juno\exec.exe

C:\Program Files\Juno\exec.exe

I do not know what to call that. I have no term.

mkis, if nothing else thank you for the time.

I will look in often

You and Dch are nice guys, willing to help, I would be willing to turn the keys over on this system to either of you, if you ever wanted to drive.

I'll look in again in the AM.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 15, 2010, 05:49:27 AM
Hi Mac, and thanks for clarify some issues.

okay maybe you can hand the keys over at some time, we have a program that is suitable.

but for the moment I think we have jumped far enough ahead of ourselves, perhaps a bit too far.

But for now, this thread of posts is the repair and maintenance record for yr computer - I'm just reading back through it now.

Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 15, 2010, 02:34:33 PM
Mac wuz here  ;D No instructions, so in the words of Conan aka Arnold I'll be back!

Today I get to heat n' beat rusted, very badly rusted brake lines and ft caliper fittings off a truck.
No joy here, and the rear end is far worse, where the axles will need to be removed to just do brakes.

This project is so bad, I am doing the ft first, then the rear.

All off topics I know, but with no instructions there is no topic.
Title: Re: Avast folks, I made a mistake
Post by: mkis on July 15, 2010, 05:25:38 PM
hello, back again. I havent read back all through the thread - just this page

okay lets catch up
post #106 CharleyO - this is the HjT log for now

1. You've Fix checked the following entry
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Unnecessary (deactivated) entry that can be fixed - Yahoo Companion!

2. exec.exe will be a kind of keylogger that tracks and reports to Juno system control
The Juno service is then able to custom yr networked experience across its service range
- the way that the AOL portal used to do (I imagine)

3. As you say - you ran the install CD twice
- so probably need to reinstall the Juno package
- and we probably wait to see if we can first engage yr provider to configure the platform
- less will likely be better in yr case - but lets not upset the cart just yet

4. 1exec.exe - maybe a performance monitor runs on top of exec.exe
meant to boost connection, speed, whatever - not that important and can be deleted (later)

Now, check this site - and without clicking through see which icon resembes the one on yr system
http://help.juno.com/contact/brand.html?next=http://help.juno.com/support/errors/ew22-proxy-server.html

so much for Juno for now - but any additional information welcome
- does the install CD have repair or uninstall options
Title: Re: Avast folks, I made a mistake
Post by: Mac_Muz on July 15, 2010, 09:04:06 PM
My icon is the 2nd one down white trim divided blue with a green dot above, and black below the divider line. I did look thru to see about it and now I can't get to that page anymore. Don't know why.