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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pulp on November 27, 2010, 01:21:22 AM

Title: [Resolved] Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 01:21:22 AM
I can't log into work anymore unless I shutdown avast home. What can I or you do?
Title: Re: Network Connect 6.5.0 can't connect since today's definitions update. Help!
Post by: SafeSurf on November 27, 2010, 01:25:04 AM
Hello pulp and welcome to the forum.

It sounds like you are using Avast Free version.  Correct?

We need more information about your system:

1.   What is your OS, 32 or 64-bit, RAM?
2.   What version of Avast did you install?  5.0.677 is the current version.
3.   What other security software do you currently have or did you have in the past on this machine including antivirus (AV), firewall (FW), and other security programs?  If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?

Please try an Avast Repair:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.

Let us know if this works and answer the above questions.  Thank you.



Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 01:33:26 AM
Trying a repair and reboot.... back in a bit! :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 02:15:30 AM
Okay, Repair and Reboot didn't work:

Avast Free/5.0.677
Windows XP Home/32-bit 500MB RAM
Have only had Avast on this machine, period of 5 years
Windows Defender runs

   


Title: Re: Network Connect 6.5.0 can't connect since today's definitions update. Help!
Post by: SafeSurf on November 27, 2010, 08:45:40 AM
What other security software do you currently have or did you have in the past on this machine including antivirus (AV), firewall (FW), and other security programs?  If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?
Could you answer the above questions?  Do you have or use a firewall or other security software, etc.?

With that little RAM, I would not use Win. Defender as it eats RAM that you do not have with Avast running. 

Have you done any scans with Avast?  If so, what types and did anything go in the Virus Chest?

Check your computer for malware with Malwarebytes’ Anti-Malware (MBAM).
·   Download free http://www.malwarebytes.org/ (http://www.malwarebytes.org/) (the blue button) for an on-demand scanner.
·   Double Click mbam-setup.exe to install the application.
·   After install, click update so you have latest database before scanning.
·   Under Settings:
o   General: Automatically Save File After Scan Completes is checked off
o   Scanner SettingsCheck all boxes
o   Updater: Download and install update if available is checked off
·   Once the program has loaded, select "Perform FULL Scan", then click Scan.
·   The scan may take some time to finish, so please be patient.
·   When the disinfection scan is complete, a log will appear in Notepad and you may be prompted to Restart. (See Extra Note).
·   Click the “remove selected” button to quarantine anything found.  You will find the infection details under the Quarantine tab.
·   The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
·   Copy & Paste the entire report in your next reply.

Please also check to make sure your firewall is not blocking anything for Avast to work properly.  Thank you.
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: YoKenny on November 27, 2010, 02:14:51 PM
I would not run Windows Defender on Windows XP Home with only 500MB RAM like SafeSurf says.

Malwarebytes' Anti-Malware (MBAM) works well on Windows XP Home.

Please go to PROFILE then Modify Profile then Forum Profile Information then Please select your country: then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.




Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 05:43:47 PM
Okay, Windows Defender is gone. :)

I don't remember using any other anti-virus besides Avast. Been over 5 years with this PC. I do regularly use Ad-Aware and Spybot. There is nothing in Quarantine and I scan once a week, using the aforementioned programs including Avast. I don't use a software firewall but I run behind a router (DIR-655) and I'm in Canada. Here is the Notepad Log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5198

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/27/2010 11:41:20 AM
mbam-log-2010-11-27 (11-41-20).txt

Scan type: Full scan (C:\|)
Objects scanned: 319643
Time elapsed: 2 hour(s), 19 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{df058c45-cd18-453e-8745-5a77f60722ab} (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b5a33c35-7298-4d15-8753-a2e851e2eab3} (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d2b812-752d-4af1-a2fb-968c4d8446db} (Adware.Gdown) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e856b973-45fd-4559-8f82-eab539144667} (Adware.Gdown) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\SYSTEM32\t5rdv.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\SYSTEM32\ecesq.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\t5rdv.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\ecesq.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\GTDownDE_87.ocx (Adware.Gdown) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\DRIVERS\oreans32.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Trojan.Agent) -> Quarantined and deleted successfully.


Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 27, 2010, 07:02:02 PM
1. I do regularly use Ad-Aware and Spybot.
2. I don't use a software firewall...
3. mbam-log-2010-11-27 (11-41-20).txt

1. You should drop both...!! Use Mbam instead. ;)
2. You should use one, even if you're behind a router..!!!
3. As Mbam did quarantine the infections, is your problem solved now..??
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 07:05:56 PM
Oh, no, I still can't connect to work with Avast running.

Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 27, 2010, 07:13:23 PM
Oh, no, I still can't connect to work with Avast running.

How do you connect to work..?
Any Proxy involved..?
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 07:18:19 PM
No proxy involved: https intranet:

User Name
LAN Password
Token Code

Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 27, 2010, 07:25:19 PM
Ok, just to be sure, please answer these questions.
1. Could you connect to work before with this version of avast..?
2. Did you install anything before this issue happend..?
3. As malware was involved, could you connect before the infection..?
4. Are you sure the servers at work are online..?
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 07:35:35 PM
1. Could you connect to work before with this version of avast..?

I haven't tried to log into work with this machine since the end of September. I don't know what date this latest avast program was released.


2. Did you install anything before this issue happend..?

No, real basic PC just for work logging.

 
3. As malware was involved, could you connect before the infection..?

Well, only Mban found that malware. There's no mention of a date for that malware. I connected last in September.


4. Are you sure the servers at work are online..?

Yes, my tech support guys are trying to figure this out too. LOL About 2000 people regularly connect, daily. They think it's the latest version of avast and Juniper that have a conflict. No one else uses avast, just myself, and I'm the only one having issues.


Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 27, 2010, 07:48:27 PM
Try this: http://majorgeeks.com/WinSock_XP_Fix_d4372.html
Did it solve your problem..??
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 08:09:30 PM
Try this: http://majorgeeks.com/WinSock_XP_Fix_d4372.html
Did it solve your problem..??

Unfortunately, no it didn't and yes, it did reboot my machine before I tried to login.
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 27, 2010, 08:15:20 PM
Did you reboot afterwards..? If not, do so. Try to connect again.
Solved..? If the answer is no, follow these steps:
1. Run a boot time scan with avast.
2. Run a full scan with Mbam. (Update it first)
3. Report the results.
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 27, 2010, 08:18:11 PM
Did you reboot afterwards..? If not, do so. Try to connect again.
Solved..? If the answer is no, follow these steps:
1. Run a boot time scan with avast.
2. Run a full scan with Mbam. (Update it first)
3. Report the results.

Yes, it asked me to reboot and I did so before unsuccessfully trying to login.

Okay, the following scans will take a few hours. I have to leave too so... I'll post my results late tonight EST. Thanks!  :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 27, 2010, 08:32:47 PM
Okay, the following scans will take a few hours. I have to leave too so... I'll post my results late tonight EST. Thanks!  :)

You're welcome.
Awaiting your feedback...!
Good luck,
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 28, 2010, 09:23:53 AM
Okay, returned home to the boot scan completed by avast but could not login to work. I am now going to run a full Mbam scan while I finally get some sleep. Will report back with coffee shortly after awakening and attempting a logon! :)

ZZZZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzz....
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: Asyn on November 28, 2010, 09:38:43 AM
Okay, returned home to the boot scan completed by avast but could not login to work. I am now going to run a full Mbam scan while I finally get some sleep. Will report back with coffee shortly after awakening and attempting a logon! :)

ZZZZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzz....

Sleep well... :)
asyn
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: SafeSurf on November 28, 2010, 09:43:00 AM
1. Let us know if your Avast Boot scan came out clean or not.

2. Post your recent MBAM log.

3. If you still cannot connect, check the information on the first post of this thread under Virus/Worms for you to check your machine for malware: http://forum.avast.com/index.php?topic=53253.0 (http://forum.avast.com/index.php?topic=53253.0).  Follow the directions of obtaining the OTL logs.  Post the two (2) OTL log as an attachment (Additional Options > Attach > Browse (the logs will be on your desktop > Post).  We will analyze and if needed refer you to our Certified Malware Removal Expert.  Thank you.
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 28, 2010, 07:15:05 PM
Boot Scan had a virus related to a 5 year old Roxio proggy I used once, I deleted the virus with option 1. Prolly a false positive. I have to send the Extras.txt in a second post. Your forum says the file is too large to send 2 attachments in one post.

I still couldn't login in, here's my Mbam:

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/28/2010 2:56:14 AM
mbam-log-2010-11-28 (00-56-14).txt

Scan type: Full scan (C:\|)
Objects scanned: 319687
Time elapsed: 2 hour(s), 9 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5203



Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 28, 2010, 07:15:52 PM
EXTRAS.txt
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: SafeSurf on November 29, 2010, 08:48:08 AM
Thank you for providing the OTL and MBAM logs. 

I am going to refer you to our Certified Malware expert, named Essexboy.  He will also review your logs and give you further instructions, however he comes on the forum late UK time.  He will respond to you in this thread, so remember to check this thread daily, preferably with another machine that does not have problems.  I will continue to provide assistance in the meantime, then remain in the background while he works with you.

IMPORTANT: If you are on a home network, disconnect the affected machine from the network.  Do not share a USB/flash drive with this affected machine.  Do not use this machine unless Essexboy instructs you do to malware removal instructions; use a different machine to check email, sync your phone, etc.

Please do not make any further changes to your machine now that you have provided the logs.

Let me know if you have any questions.  Thank you.
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 29, 2010, 08:52:28 AM
Okay, will do and thanks!  :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on November 29, 2010, 09:26:46 PM
Hi did you set this proxy in Firefox proxy.secureix.com
On completion of this run see if you can connect

Run OTL
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 29, 2010, 09:29:50 PM
Hi!

I did use SecureIX years ago. I'm not home now, using iPhone4 to reply. Will do what you say this evening! :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 29, 2010, 10:15:23 PM
I used SecureIX to bypass my ISP's throttling of torrents many years ago. I stopped when it purchased those newer Cisco cubes for traffic shaping and everything went to hell. :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on November 29, 2010, 10:19:15 PM
OK if you wish I will remove that as well as part of the fix
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 29, 2010, 10:20:34 PM
Okay, go ahead. :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on November 29, 2010, 10:23:36 PM
Run OTL
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 29, 2010, 11:18:11 PM
FYI here is the log after Run Fix, running Quick Scan now:

All processes killed
========== OTL ==========
HKU\S-1-5-21-2909255213-1444390413-3995453835-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
Registry value HKEY_USERS\S-1-5-21-2909255213-1444390413-3995453835-1006\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-21-2909255213-1444390413-3995453835-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry value HKEY_USERS\S-1-5-21-2909255213-1444390413-3995453835-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}\ not found.
Prefs.js: "proxy.secureix.com" removed from network.proxy.autoconfig_url
Prefs.js: "83.138.182.254" removed from network.proxy.backup.ftp
Prefs.js: 80 removed from network.proxy.backup.ftp_port
Prefs.js: "83.138.182.254" removed from network.proxy.backup.gopher
Prefs.js: 80 removed from network.proxy.backup.gopher_port
Prefs.js: "83.138.182.254" removed from network.proxy.backup.socks
Prefs.js: 80 removed from network.proxy.backup.socks_port
Prefs.js: "83.138.182.254" removed from network.proxy.backup.ssl
Prefs.js: 80 removed from network.proxy.backup.ssl_port
Prefs.js: "proxy.secureix.com" removed from network.proxy.ftp
Prefs.js: 80 removed from network.proxy.ftp_port
Prefs.js: "proxy.secureix.com" removed from network.proxy.gopher
Prefs.js: 80 removed from network.proxy.gopher_port
Prefs.js: "proxy.secureix.com" removed from network.proxy.http
Prefs.js: 80 removed from network.proxy.http_port
Prefs.js: "" removed from network.proxy.no_proxies_on
Prefs.js: true removed from network.proxy.share_proxy_settings
Prefs.js: "proxy.secureix.com" removed from network.proxy.socks
Prefs.js: 80 removed from network.proxy.socks_port
Prefs.js: "proxy.secureix.com" removed from network.proxy.ssl
Prefs.js: 80 removed from network.proxy.ssl_port
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Downloads\cmd.bat deleted successfully.
C:\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
[EMPTYTEMP]
 
User: All Users
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 41 bytes
 
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes
 
User: LogMeInRemoteUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: NetworkService
->Temp folder emptied: 2263213 bytes
->Temporary Internet Files folder emptied: 49554 bytes
->Flash cache emptied: 405 bytes
 
User: SEM
->Temp folder emptied: 48045335 bytes
->Temporary Internet Files folder emptied: 6035621 bytes
->Java cache emptied: 1518100 bytes
->FireFox cache emptied: 84017100 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 3753105 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2046743 bytes
%systemroot%\System32 .tmp files removed: 1260032 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 665171 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 78273880 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 103409 bytes
RecycleBin emptied: 419492495 bytes
 
Total Files Cleaned = 618.00 mb
 
 
[EMPTYFLASH]
 
User: All Users
 
User: Default User
->Flash cache emptied: 0 bytes
 
User: LocalService
 
User: LogMeInRemoteUser
 
User: NetworkService
->Flash cache emptied: 0 bytes
 
User: SEM
->Flash cache emptied: 0 bytes
 
Total Flash Files Cleaned = 0.00 mb
 
Restore point Set: OTL Restore Point (0)
 
OTL by OldTimer - Version 3.2.17.3 log created on 11292010_165659

Files\Folders moved on Reboot...
File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 29, 2010, 11:28:27 PM
Man, this forum really needs an upgrade!  ;)

The message exceeds the maximum allowed length (10000 characters).

 ???

I'll try attachment.

****EDIT****

Is the attachment okay with you?

Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on November 29, 2010, 11:47:46 PM
Attachments are good

CAn you connect now ?
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on November 30, 2010, 02:09:55 AM
No, I still can't connect:

Please wait...

Launching Network Connect. This may take several minutes.


and it times out.... STOP avast and it works, go figure.  ???
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on November 30, 2010, 09:27:24 PM
Lets try a little test - Stop Avast and start the network, and connect.  Start Avast and does the connectivity remain or is it blocked.  This has the feel of a Proxy conflict 
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on December 01, 2010, 02:06:29 AM
Good news, I did my own test before seeing your post essexboy! Something told me to use Firefox, so I did and it Connected! We're not supposed to use FF but I'm a rebel.  8) ;) So then I thought: "Hmmmmmmmmm... perhaps Firefox jump started something and IE can now get in too!" Guess what?

IE connected!!!  :)

What do you think Firefox kicked into gear?

Thank you all guys, you worked it! :)

Issue RESOLVED!

(but I don't know how)  ;D





Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on December 01, 2010, 02:45:44 AM
I went into the debug file now that Juniper is working, something to do with:

DSSETUP_PARAMFILE not in cmdline parameters, download only

How avast and IE relate to this.... I haven't a clue.

00174,09 2010/11/30 19:33:44.281 3 SEM JuniperExt.exe JuniperSetupExt p2028 t234 JuniperSetupExt.cpp:285 - 'WinMain()' cmdline :Host=intranet.xxxxxxxx.com;BrowserType=;BrowserProxy=
00159,09 2010/11/30 19:33:44.281 3 SEM JuniperExt.exe JuniperSetupExt p2028 t234 dsSetupClientHelper.cpp:39 - 'DSSetupClientHelper::isSetupClientInstalled()' starting
00162,09 2010/11/30 19:33:44.281 3 SEM JuniperExt.exe JuniperSetupExt p2028 t234 dsSetupClientHelper.cpp:48 - 'DSSetupClientHelper::isSetupClientInstalled()' return true
00163,09 2010/11/30 19:33:44.281 3 SEM JuniperExt.exe JuniperSetupExt p2028 t234 JuniperSetupExt.cpp:251 - 'DSSetupClientHelperExt::checkInstallation()' already installed
00160,09 2010/11/30 19:33:44.281 0 SEM JuniperExt.exe JuniperSetupExt p2028 t234 dsRetrieveNameValue.cpp:38 - 'DSNameValueRetrieve()' name not found: DSSETUP_PARAMFILE
00170,09 2010/11/30 19:33:44.281 3 SEM JuniperExt.exe JuniperSetupExt p2028 t234 JuniperSetupExt.cpp:298 - 'WinMain()' DSSETUP_PARAMFILE not in cmdline parameters, download only
00198,09 2010/11/30 19:34:36.390 0 SEM JuniperExt.exe JuniperSetupExt p3496 t70C dsWinLogserviceApiLib.cpp:834 - '***' **************************************************************************************
00130,09 2010/11/30 19:34:36.406 0 SEM JuniperExt.exe JuniperSetupExt p3496 t70C dsWinLogserviceApiLib.cpp:835 - '***'     JuniperExt.exe
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on December 01, 2010, 03:04:03 AM
Attached is the successful IE connect log, below is just a little picture. :)



Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on December 01, 2010, 09:38:49 PM
Definitely something to do with proxy settings I feel - but how FF kicked it into action I am not sure, at least it works now  ;D
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on December 01, 2010, 09:46:45 PM
Definitely something to do with proxy settings I feel - but how FF kicked it into action I am not sure, at least it works now  ;D

That's because Firefox is so good (despite IT department not officially allowing it) it even fixes crappy Windows product problems.  ;D

Thanks again essexboy!  :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on December 01, 2010, 09:50:17 PM
And the added bonus is .... You know your system is clean  ;D
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: pulp on December 01, 2010, 09:52:24 PM
And the added bonus is .... You know your system is clean  ;D


 8)

Gonna get a new machine for Xmas. This one's a little too slow. ;-)
Will be loading avast! of course!  :)
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: YoKenny on December 01, 2010, 10:16:01 PM
That's because Firefox is so good (despite IT department not officially allowing it) it even fixes crappy Windows product problems.  ;D

If Firefox is so good then read this for your new system:
IE9, FF4 Beta In Real-World Benchmark
http://www.lucidchart.com/blog/2010/09/16/ie9-ff4-beta-in-real-world-benchmark

Your IT department knows better than you.  ;)

Go for a Windows 7 64bit system:
Benefits Of Windows 7 64-bit Operating System
http://www.bench3.com/2009/06/benefits-of-windows-7-64-bit-operating.html
Title: Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: essexboy on December 01, 2010, 10:30:01 PM
Would concur with the 7 64bit system and IE9 - works well for me  ;D
Title: [RESOLVED] Re: Juniper Networks Connect 6.5.0 and avast home don't work. Help!
Post by: SafeSurf on December 02, 2010, 05:52:24 AM
I'm glad we were able to help you pulp.  And I hope Santa is real good to you this year and gives you the machine you want.  ;D

If you feel that your issue is now resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

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