Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: webhybrid on February 25, 2011, 08:05:43 PM
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[[Vista 32-bit/Firefox 4.0 beta 11]] At first I updated from v.5-something to v.6.0 (free) using the built-in updater in v.5. All seemed fine until I discovered the old Avast 5 link remained in my list of software in the Start Panel - and that link launched v.6. In the interest of leaving well enough alone, I didn't fuss with it.
But about one day later I noticed the WebRep toolbar icon had gone gray - oh no, my long-awaited favorite new feature! I tried disabling it in Firefox Add-ons, thinking I could re-enable it in an effort to jumpstart it again. But it vanished altogether from the list of Add-ons.
So I used the Avast 6 installer to "change" my install. That made no difference WebRep-wise, so I uninstalled the original v.6 (which seemed a little messed up anyway) and reinstalled using a downloaded standalone setup package. This did put WebRep back into the Firefox Add-ons, with the expected toolbar icon. Nonetheless the toolbar icon remained grayed out.
Then I googled the problem and found a few threads on this forum indicating the WebRep server had been down. Even though one entry - dated yesterday - indicates the server problem had been resolved, it doesn't seem to be, here in northern California anyway. Haven't seen a sign of life in that toolbar icon.
Other than the semi-messed-up first install and these WebRep problems, Avast 6 looks excellent to me (as did v4 and v.5). Can't wait for 6.1.
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WebRep is grayed for me too (in France).
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It's the server for more info see http://forum.avast.com/index.php?topic=71936.msg600857#msg600857
Just give them some time. Patience is a virtue.
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Wouldn't be too hard a task to put a sticky topic here on top "WebRep Server down" as long as the problem prevails, would it?
Everybody is confused (as you can see by the number of posts to this WebRep thing), so a sticky post would probably help a little.
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It's the server for more info see http://forum.avast.com/index.php?topic=71936.msg600857#msg600857
Just give them some time. Patience is a virtue.
Not really accurate. At the bottom of the above-cited thread it says (dated yesterday) "The server has been upgraded and is back up now." Which apparently isn't the case.
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It's the server for more info see http://forum.avast.com/index.php?topic=71936.msg600857#msg600857
Just give them some time. Patience is a virtue.
Not really accurate. At the bottom of the above-cited thread it says (dated yesterday) "The server has been upgraded and is back up now." Which apparently isn't the case.
It was when I posted the above. And according to other threads it still is.
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Avast is working on a repair for this issue: http://forum.avast.com/index.php?topic=72297.0 (http://forum.avast.com/index.php?topic=72297.0).
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I have not yet updated to V6 because I figured there'd be a few bugs. Can anyone tell me please what this WebRep thing is (that doesnt seem to be working)and can it be opted out of with the new version given that it seems to be causing a lot of issues. Otherwise I may wait until a less buggy version is released. Thanks in advance. :)
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Can anyone tell me please what this WebRep thing is (that doesnt seem to be working)and can it be opted out of with the new version given that it seems to be causing a lot of issues.
Yes of course, it's not forced on you in any way. And frankly, the only issue I've seen reported is that it's either not installed, not working or doesn't support %mybrowser% yet - I wouldn't exactly say it's causing a lot of issues.
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I have not yet updated to V6 because I figured there'd be a few bugs. Can anyone tell me please what this WebRep thing is (that doesnt seem to be working)and can it be opted out of with the new version given that it seems to be causing a lot of issues. Otherwise I may wait until a less buggy version is released. Thanks in advance. :)
It's not really causing issues. It is just not working at the moment, but it does not result in errors or Avast working the wrong way.
You may install it and it will start working automatically as soon as the server problem is fixed.
It is not a problem at all.
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Thanks for the replies, but my question still remains: what is WebRep and why would I need it? ;)
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Thanks for the replies, but my question still remains: what is WebRep and why would I need it? ;)
Google works wonders these days... (https://support.avast.com/index.php?languageid=2&group=cze&_m=knowledgebase&_a=viewarticle&kbarticleid=741) ;)
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Google works wonders these days... (https://support.avast.com/index.php?languageid=2&group=cze&_m=knowledgebase&_a=viewarticle&kbarticleid=741) ;)
Fair enough, but I thought that given this was the avast! forum and it's part of avast! I would ask here. My mistake I guess. (I'll stick with my current version.) :(
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There's nothing wrong about asking here - my point was that it's usually a whole lot faster to Google it than wait for someone to answer this kind of question.
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In the time it took you to give me that somewhat redundant feedback you may have been able to answer my query instead. Anyway, point taken. I won't bother coming here for info again.
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In the time it took you to give me that somewhat redundant feedback you may have been able to answer my query instead. Anyway, point taken. I won't bother coming here for info again.
I have already answered (http://forum.avast.com/index.php?topic=72272.msg603162#msg603162) your query in case you haven't noticed (hint: click the link!). So, sorry, I apologize for wasting my time. ??? :o
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To be fair I was not aware your initial reply had been formatted as a link (there was nothing to indicate it as such IMO). I am an older user and perhaps my brain and eyes are not what they should be. Either way, I thank you, and I have also learnt a few important lessons.
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To be fair I was not aware your initial reply had been formatted as a link (there was nothing to indicate it as such IMO).
Bad usability of the forum (links not underlined) is something that needs to be taken either to the SMF authors (http://support.simplemachines.org/) who have written this forum webapp, or perhaps the admins here could fix the CSS file(s) themselves. No idea how easy would it be to implement the second suggestion, I did not look at the source code of the forum.