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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: bolbod on October 28, 2011, 04:10:44 PM

Title: Problem with my automatic updater in latest version (.1269)
Post by: bolbod on October 28, 2011, 04:10:44 PM
I have been getting a rash of failed updates of my virus definitions since 10/21 (which I believe is when I updated the software to .1269).  I have tried to manually update and it runs for between 3 and 5 seconds and quits the update process.  What can I do to fix this?
Title: Re: Problem with my automatic updater in latest version (.1269)
Post by: ady4um on October 28, 2011, 06:02:04 PM
Avast main GUI -> settings -> updates -> no proxy (direct connection).

Then save settings and reboot.

Please report back.
Title: Re: Problem with my automatic updater in latest version (.1269)
Post by: Para-Noid on October 28, 2011, 08:29:36 PM
Quote from: bolbod on October 28, 2011, 04:10:44 PM
I have been getting a rash of failed updates of my virus definitions since 10/21 (which I believe is when I updated the software to .1269).  I have tried to manually update and it runs for between 3 and 5 seconds and quits the update process.  What can I do to fix this?
Have you tried a repair? It's easy and painless.
Control Panel...click add/remove(XP) or uninstall(Vista and Win7)...double click avast...scroll to and click "repair"...reboot. Hope this helps.  :)
Title: Re: Problem with my automatic updater in latest version (.1269)
Post by: bolbod on November 05, 2011, 01:17:05 AM
I attempted both these fixes, the first did not work and I found that I can't open the uninstall/repair window for avast... I can open it for other programs though.  Any new suggestions or theories as to what the heck is going on?
Title: Re: Problem with my automatic updater in latest version (.1269)
Post by: DavidR on November 05, 2011, 01:38:24 AM
Then it looks like your installation is corrupt.

This assumes you are using avast free:
- Download the latest version of avast, 6.0.1289 http://files.avast.com/iavs5x/setup_av_free.exe (http://files.avast.com/iavs5x/setup_av_free.exe) and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).