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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: BlackSheik on November 15, 2004, 04:51:49 PM

Title: Can't Send E-Mails
Post by: BlackSheik on November 15, 2004, 04:51:49 PM
Hi at all :)

At first,excuse my bad english.

I have a problem with avast after the last update.I can receive E.Mails but i can't send.
I use the Thunderbird E-Mail client.
I have changed the settings in TB back to original but i can't send E-Mails.What i have to do ?

Heeeeeeeelp!!![/size]

Greetz
BlackSheik
Title: Re:Can't Send E-Mails
Post by: dilbert_38 on November 15, 2004, 05:07:23 PM
 ;D

Excuse my bad English too.

I have the same problem: after the last update (4.5.523) I can´t send e-mail. If I disable shield I can!

I have two PCs. One with XP SP2 that works 100%, but in one with W98 fully update NO. In both PC I use IE6SP1 fully updated.

I was reading last info in site and based on information that W2000, XP, etc do not need more this shield, I think this problem could be on the update !?
Title: Re:Can't Send E-Mails
Post by: holgerkaengu on November 15, 2004, 05:36:05 PM
I experience the same problems with Pegasus 4.21c only small mails come through (smaller than 10kb) if they are larger it shows connected to ip xxx but nothing happens. I tried 127.0.01 as well as normal configuration with pop.provider.com but the same error as you mention occurs. Chek whether small mails come through (receiving and sending) I think this happens only with larger mails. Seems that there is a problem with handeling them.  Any suggestions? See also my Pegasus Mail thread

Bye
Title: Re:Can't Send E-Mails
Post by: dilbert_38 on November 15, 2004, 08:34:56 PM
Well,

Here the problem happens with any size of e-mail´s.
The exactly error reported is:

Servidor: '127.0.0.1', Protocolo: SMTP, Resposta do servidor: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)', Porta: 25, Segura (SSL): Não, Erro do servidor: 553, Nº do erro: 0x800CCC79

Remembering that this is using W98/OE with e-mail shield on. When disabling this shield all e-mail´s are send well.

Any ideias ??

Dilbert
Title: Re:Can't Send E-Mails
Post by: robbo on November 15, 2004, 08:38:57 PM
I'm having the same problems - and am using Thunderbird as well. Does your Ashmaisv.exe (the icon that shows in the toolbar when your mail is being scanned) stay on after you close Thunderbird?
Title: Re:Can't Send E-Mails
Post by: wanchan on November 15, 2004, 08:41:56 PM
Did you check this Help file at, http://www.avast.com/eng/email_problems.html ?

Quote
Q: After updating to version 4.5 I can no longer send/receive emails.

A: The following text applies to Windows NT/2000/XP/2003 systems only.

Mail scanning in avast 4.5 is implemented differently than in previous versions. In avast 4.5, mail filtering works transparently. That is, no reconfiguration of mail clients of any kind is required for the mail scanning function to work.

If you have, in the past, manually reconfigured your e-mail client program to route all traffic through the avast! Internet Mail provider (by changing the server addresses to 127.0.0.1 and the username value - as described in the avast help files), you should remove these extra settings (i.e. revert them to the original state; in other words, have the accounts set up exactly as if there was no avast installed). This will allow the avast transparent mail proxy to be used.
Title: Re:Can't Send E-Mails
Post by: robbo on November 15, 2004, 08:46:26 PM
Did you check this Help file at, http://www.avast.com/eng/email_problems.html ?

Already done in my case, the problem still persists. Also if you look at the other posts, everyone else has already switched them back as well.
Title: Re:Can't Send E-Mails
Post by: wanchan on November 15, 2004, 08:50:33 PM
Mine was set up as the official Help suggets, sending/receiving/scanning with no single problem.
Title: Re:Can't Send E-Mails
Post by: Vlk on November 15, 2004, 10:09:10 PM
Are you guys using a firewall? Is the ashMaiSv.exe process given all necessary access to the mail server?

dilbert_38, do you have your email client (Outlook Express?) set up correctly? The error message indicates that the mail server doesn't want to relay your outgoing emails to other hosts (i.e. work as an "open relay"). This usually happens when you fail to specify to use SMTP authorization in OE...


Cheers
Vlk
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 15, 2004, 11:07:31 PM
 :) Hi Vlk

Quote
Are you guys using a firewall?
Yes I do ::)
Quote
Is the ashMaiSv.exe process given all necessary access to the mail server?
Yes  ;)  I think its a problem of Avast.  :'(
If I disable the shield of avast I can send E-Mail. If the shield run  No E-Mail go out. But I can receive Mails.
I use Thunderbird E-Mail
Securepoint Personal Firewall
Windows XP SP2

This problems began after the last update.
And yes ;D  I restore all the settings to Original.


Greetz
BlackSheik
Title: Re:Can't Send E-Mails
Post by: Lisandro on November 16, 2004, 01:12:19 AM
I use Thunderbird E-Mail

Me too... I have no problems with TB.
Can you delete your firewall configurations to see if it works?
Are you using in TB the same configurations as avast does not even exist?
Title: Re:Can't Send E-Mails
Post by: robbo on November 16, 2004, 01:24:04 AM
Make sure that your firewalls are set to allow Ashmaisv.exe to access the net. Sounds daft as it worked before the update, but it's what was causing my difficulties and once fixed my e-mial worked like a charm.
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 01:58:12 AM
:) Hi Vlk

Quote
Are you guys using a firewall?
Yes I do ::)
Quote
Is the ashMaiSv.exe process given all necessary access to the mail server?
Yes  ;)  I think its a problem of Avast.  :'(
If I disable the shield of avast I can send E-Mail. If the shield run  No E-Mail go out. But I can receive Mails.

It's a problem with your firewall not giving access to ashMaiSv.exe, not avast! problem. All others fixed their problems by giving access to mentioned service in their firewall. You should do that to. Open your firewall properties, find application section and give that service (ashMaiSv.exe) full access.

I'm sure you will be able to send and receive your e-mails...

And by the way, don't disable avast! mail protection... you don't wanna leave your mails unprotected !  ;)
Cheers !
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 04:17:27 AM
Hi   S.Z.C

Quote
It's a problem with your firewall not giving access to ashMaiSv.exe, not avast! problem.

I can't  Sent Mail with this loveley Avast  !!!

I try it without Firewall but this F.....  Avast don't sent my Mails. >:(
I can only receive and nothing more.

 IT IS A PROBLEM FROM AVAST !!!!!!!!!!!![/u]
Hmpffff
BlackSheik
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 04:24:48 AM
Hi   S.Z.C

Quote
It's a problem with your firewall not giving access to ashMaiSv.exe, not avast! problem.

I can't  Sent Mail with this loveley Avast  !!!

I try it without Firewall but this F.....  Avast don't sent my Mails. >:(
I can only receive and nothing more.


Hmpffff
BlackSheik

Don't use these words in these forums. We are not here to curse and you could really watch your language. If someone is trying to help you and spending his precious time on your problem, you should appreciate it. And stop using capital letters in forums 'cause it means you are yelling at someone. You don't have rights to come here and yell. Many were bashed because of even smaller things... you are using avast! home edition which is btw freeware, so you better appreciate help that is provided to you for free, or you won't get any in the future... just look at other people's posts... they're also experiencing some problems, but they are calm and patient... I promise you'll get your help sooner or later, but calm down a little bit...  ;)

I just told you. It's not problem your avast!, it's problem your firewall which is not allowing avast! to work normally... or some settings needs to be set in Thunderbird. What are your smtp and pop3 server names in Thunderbird ?

First properly set your firewall and then see what happens. Try shutting down that firewall and then try to use mail send/receive...
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 04:32:36 AM
 Hi S.Z.C

Quote
I just told you. It's not problem your avast!, it's problem your firewall which is not allowing avast! to work normally...

And I just say once before that i try it without the firewall it means that the firewall doesn't run.
And Avast don't sent E-Mails!!! Nothing changed. Same problem.

Black Sheik
Title: Re:Can't Send E-Mails
Post by: Tipton on November 16, 2004, 04:34:43 AM
Hi   S.Z.C

Quote
It's a problem with your firewall not giving access to ashMaiSv.exe, not avast! problem.

I can't  Sent Mail with this loveley Avast  !!!

I try it without Firewall but this F.....  Avast don't sent my Mails. >:(
I can only receive and nothing more.


Hmpffff
BlackSheik

Don't use these words in these forums. We are not here to curse and you could really watch your language. If someone is trying to help you and spending his precious time on your problem, you should appreciate it. And stop using capital letters in forums 'cause it means you are yelling at someone. You don't have rights to come here and yell. Many were bashed because of even smaller things... you are using avast! home edition which is btw freeware, so you better appreciate help that is provided to you for free, or you won't get any in the future... just look at other people's posts... they're also experiencing some problems, but they are calm and patient...

I just told you. It's not problem your avast!, it's problem your firewall which is not allowing avast! to work normally... first properly set your firewall and then see what happens. Try shutting down that firewall and then try to use mail send/receive...

I agree, make the necessary adjustments in your firewall, and then report back!

Tipton
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 04:35:35 AM
You can always use SEARCH function in these forums. There are many threads covering Thunderbird/avast! problems. See if anyone managed to fix that problem, and you may find what are you looking for... I don't use Thunderbird so I can not tell you exactly what needs to be set in there, but I'm sure there is solution...
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 04:43:16 AM
I don't understand why  every person tell me that my firewall is the problem.
Now i say it the 3rd time

I have just try to send e-mail without the firewall

 but and now maybe i repeat me    Avast don't send any e-mail he can only receive.

With firewall not sending

Without firewall not sending

Where can the problem be ??????????????  I know it's my firewall

Black Sheik
 


Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 04:47:19 AM
Have you read this line I wrote you in one of my previous replies? :

***************************************
... work normally... or some settings needs to be set in Thunderbird. What are your smtp and pop3 server names in Thunderbird ?
***************************************

or this one:

***************************************
You can always use SEARCH function in these forums. There are many threads covering Thunderbird/avast! problems. See if anyone managed to fix that problem, and you may find what are you looking for... I don't use Thunderbird so I can not tell you exactly what needs to be set in there, but I'm sure there is solution...  ***************************************

See what are your settings in Thunderbird... and then post back...
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 04:49:45 AM
What is your outgoing Thunderbird setting? You say you have set them back to original. I also use Thunderbird version 0.90. I have had no problem what ever with the latest version of Avast, 4.5 (523) and Thunderbird. All I did was change my incoming and outgoing settings from 127.0.0.1 back to the original settings that my ISP server requires. If you have done that correctly then perhaps it IS something else like your firewall.

Edit: Once you have made a change in Thunderbird you need to close it completely out and then come back into it fresh again before some of the settings will take place.
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 04:51:17 AM
Yeah Neal, I was just telling him same thing in 2 of my previous replies... he needs to check those settings for smtp and pop3 server names and post back... then we can see where is the problem...
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 04:52:32 AM

Ok  the settings in Thunderbird are the original settings if i used before avast..

Then come avast and i changed the settings in thunderbird.
Then comes the last update and i change the settings back to the original settings.

If i must make new changes so tell me what kind of settings

Black Sheik
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 04:53:01 AM
Yes Sasha, he certaintly does need to check those settings. If he has them set correctly as required then there is some other problem that he has.
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 04:54:31 AM
You need to use whatever settings your ISP requires for any e-mail program to work. Just use the settings that you would use if you did not even have Avast.

Edit: You might even try shutting your computer down, not a restart for about 5 mins, then re-boot it back up and see what your program does with the original server settings.
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 04:56:44 AM
The settings are original same like before avast

But          I can't sent !!!


B S

P.S.: And i use Thunderbird 0.9 too
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 04:57:33 AM
Neal, can you make one screenshoot of your settings in Thunderbird if possible. You don't have to show your data (bloor it), just tell what he needs to do. I don't use Thunderbird so I can not even imagine how that configuration page looks like...
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 04:59:20 AM
OK, BlackSheik, when you say you can not send e-mail, do you get any error message ? Can you make a screenshot and post it in here ? We need to see what Thunderbird is reporting to you when it's unable to send a message... there must be some error message you are getting...

Btw, it's pretty late, and I have to get up early in the morning... so... I'll check on this therad tomorrow morning...
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 05:05:00 AM
all i can say is,
i try to sent and the mail don't go out if i brake before timeout the icon in the systray don't go out.If the timeout time i think 120 sek is arrived than the icon goes.

the message i read then is :

can not connect to SMTP-Server

Black Sheik

P.S. : here in Germany now it is 5 AM
P.P.S. : I go to bed now .We can continue tomorrow good night at all  ;)
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 05:16:33 AM
Sasha, I can't seem to make my ScreenPrint32 program work here to get a screenshot. Never have done it here before, sorry. ???
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 05:18:01 AM
Have you shut your computer completely down since you have been having this problem? If not try it, if so, still try it again.
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 05:20:10 AM
No problem neal

I use Thunderbird just a little time and i know what the right configuration is. (In Thunderbird) ;D
Not in Avast  >:(

Ok good night for this moment maybe we continue later ?   :)

Bye
Black Sheik
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 05:21:54 AM
Goodnight, :)
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 16, 2004, 05:23:37 AM
I shut down the PC i reinstall avast i try all.

but now i have another problem or maybe it is normal. the avast.setup exe is there when i try to update after them  it desappears from the folder where he must be. And only when i try to update he is there.

Is this normal ????

Black Sheik
Title: Re:Can't Send E-Mails
Post by: neal62 on November 16, 2004, 05:42:38 AM
I am not sure I understand what you are saying is happening, sorry. How could you shut down the pc, re-install the Avast program etc in just 2 mins? :o
Title: Re:Can't Send E-Mails
Post by: bob3160 on November 16, 2004, 06:30:01 AM
Quote
How could you shut down the pc, re-install the Avast program etc in just 2 mins?  
Is somebody playing games???
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 11:57:51 AM
all i can say is,
i try to sent and the mail don't go out if i brake before timeout the icon in the systray don't go out.If the timeout time i think 120 sek is arrived than the icon goes.

the message i read then is :

can not connect to SMTP-Server

Black Sheik

P.S. : here in Germany now it is 5 AM
P.P.S. : I go to bed now .We can continue tomorrow good night at all  ;)

That's not the full error message.  We need to know exactly what is says... Have you tried to change that TIMEOUT FOR INTERNET COMMUNICATION number is avast! On-Access Scanner, clicking on Internet Mail provider in a left panel, and then on a CUSTOMIZE button on the right panel ? Click on my signature at the bottom of my post to see detailed info on how to do it... Set that number high, let's say to 300 or 400.

See what happens after that and post back...
Title: Re:Can't Send E-Mails
Post by: Lisandro on November 16, 2004, 12:00:21 PM
BlackSheik, let's try to focus in your trouble and solve it... Blaming here against avast won't make it easy. Look, we all have avast and we can send, receive mail, browse, etc... You're not lucky, just this, let's try to solve your problem...

Did you try disabling the firewall? ou use another email program?
Title: Re:Can't Send E-Mails
Post by: holgerkaengu on November 16, 2004, 12:11:58 PM
Hello experience mailing problems with mails larger than 10kb under Pegasus Mail

Here are the results: Nothing worked so far. The error that occurs is remaining the same. Large mails (over 10kb) did not come through.

Here are the facts:
a) It cannot be the firewall because when I shut it down the same error happens
b) It can not be Pegasus because when I shutdown the avast internet mail scanner everything works perfectly
c) It can not be wrong settings in some programmes because small mails come through even with enabled avast mail scanner

I tried with the 127.0.0.1 as well as pop.provider.com settings. I believe it is either depending on special settings of the avast.ini in the data folder or changes to ashmaisv.exe itself who has problems handling larger emails.

I tried very much but nothing helped so far. The error stays the same. Has someone a donwload link (URL) vor me that I can download an earlier version of avast before 4.5.xxx? so a 4.1 +x (e.g. 4.4.x) Version (published before 09.11.04) as the "old" avast worked very fine with Pegasus on my computer. Perhaps I can make some compares (settings and other things) to find a solution (perhaps I find what is wrong then I will publish it here immediatelly as a tryout tip). That would be great.

Furthermore I have made all setting change proposals but the result stays the same. Meanwhile I believe it is due to the ashmaisv.exe that causes the problems (setting changes in the ini have no effect to the error). So I would be glad to have a URL to download the "old" 4.1 version. Can anyone help me to get a download URL. Thank you.
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 16, 2004, 12:16:09 PM
Well, holgerkaengu, you posted about this problem in another thread (exactly same post)... see here:
http://forum.avast.com/index.php?board=2;action=display;threadid=8730;start=msg72393 (http://forum.avast.com/index.php?board=2;action=display;threadid=8730;start=msg72393)

...why wasting precious forum space and confusing technical staff ? ...so please let's stay on this topic untill we finish with BlackSheik's problem. This way it will be a mess. 5 different problems in one thread... which one will have priority ? It's not easy this way... I'm sure someone will answer in your thread as well...

Thaks for understanding.
Title: Re:Can't Send E-Mails
Post by: Lisandro on November 16, 2004, 12:24:52 PM
Holgerkaengu, there isn't such a URL for download as avast servers were updated with the new one.

I have Pegasus Mail and it is working fine, both sendind and receiving.
I still bet in the firewall. Which one do you use? Can you uninstall it and try?

You can't try 127.0.0.1 without using AutoRedirect=0 into avast4.ini file.
Title: Re:Can't Send E-Mails
Post by: bob3160 on November 16, 2004, 03:18:53 PM
Holgerkaengu
If your getting error messages, why not post a screen shot? A picture is worth a thousand words and it has no language barrier. ;D
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 17, 2004, 12:17:00 AM
Hi all

Bob3160 wrote

Quote
Zitat:
How could you shut down the pc, re-install the Avast program etc in just 2 mins?
Is somebody playing games???

OK here is nobody playing games Bob  :). Because all i said was true.From morning to evening there is a lot of time to try out a lot of possibilities. :P
My firewall blocked an icmp is this interresting for Avast ??

S.Z.Craftec wrote
Quote
That's not the full error message.  We need to know exactly what is says...

Hi here is the exactly error message maybe here is someone who can translate ?  :)

The Message:

Fehler: Nachricht senden

Senden der Nachricht fehlgeschlagen.

Die Nachricht konnte nicht gesendet werden weil keine Verbindung mit dem SMTP-Server
mail.gmx.net hergestellt werden konnte. Der Server ist entweder nicht verfügbar oder lehnt
SMTP-Verbindungen ab.Bitte überprüfen Sie,ob Ihre SMTP-Server-Einstellungen richtig sind und
versuchen Sie es dann nochmals,oder kontaktieren Sie Ihren Netzwerk-Administrator.


Technical wrote
Quote
Did you try disabling the firewall? ou use another email program?

Yes I try it without Firewall but avast only receive Mails.Only when I disable the Shield from avast i can send mails.
No i use only Thunderbird. Because this Bird really rulez  8)

Greetz
Black Sheik
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 17, 2004, 12:19:15 AM
Holgerkaengu
If your getting error messages, why not post a screen shot? A picture is worth a thousand words and it has no language barrier. ;D

Because i think you can't read it or can ? If you can,    read my error message. ::) 8)

Greetz
Black Sheik
Title: Re:Can't Send E-Mails
Post by: peterfu on November 17, 2004, 07:01:06 AM
possibilities. :P

Fehler: Nachricht senden

Senden der Nachricht fehlgeschlagen.

Die Nachricht konnte nicht gesendet werden weil keine Verbindung mit dem SMTP-Server
mail.gmx.net hergestellt werden konnte. Der Server ist entweder nicht verfügbar oder lehnt
SMTP-Verbindungen ab.Bitte überprüfen Sie,ob Ihre SMTP-Server-Einstellungen richtig sind und
versuchen Sie es dann nochmals,oder kontaktieren Sie Ihren Netzwerk-Administrator.


Ok - here is the rough translation:

Error : send mail
sending of mail failed

The mail could not be sent, because no connection to SMTP-Server mail.gmx.net could be established. The server is not available or rejects SMTP connections.. Please check Your SMTP settings, and try again, or contact Your system administrator.

hope it helps
br
Peter
Title: Re:Can't Send E-Mails
Post by: bob3160 on November 17, 2004, 02:14:37 PM
Peter:
It's very simple. GMX is a web based E-mail server and has been for quite some time. You can no longer receive e-mail from your account using SMTP.
To retrieve your mail from them, go to:
http://www.gmx.net/de/ (http://www.gmx.net/de/)
Have a nice day.
Title: Re:Can't Send E-Mails
Post by: peterfu on November 17, 2004, 02:47:53 PM
Hi Bob,
I was only translating the error message - but concerning GMX - I myself have also a GMX Account and can receive Mail via POP3 without problems - however sending via SMTP requires SSL - and as far as I have read in othet threads SSL is not supported by Avast.
I personally don't send via GMX.
Peter
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 17, 2004, 04:54:53 PM
Hallo peterfu  :D

Danke für die Übersetzung.Aber senden kann ich deswegen immer noch nicht.  :-\ Hast Du eventuell eine Idee was man machen könnte ?

Ok now you all have the translation thanks to peterfu  ;)
But and i can't send Mails not from web.de- not from gmx.net and all the other accounts.

Greetz
Black Sheik
Title: Re:Can't Send E-Mails
Post by: bob3160 on November 17, 2004, 05:59:38 PM
If you use Outlook not OE it should work because Outlook supports SSL. The bat is another program that supports SSL.
If you don't Have Outlook or The Bat you'll have to find a different e-mail provider. A provider that supports POP3.
Thanks peterfu for clearing up the mystery. :)
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 17, 2004, 06:08:07 PM
  ;D ;D ;D ;D ;D

Hi Guys

The Problem is resolved  8)

In Thunderbird is a Button for TLS SSL and more i changed there the configuration and now it works .

Bob3160
Quote
If you use Outlook not OE it should work because Outlook supports SSL. The bat is another program that supports SSL.

Thunder support SSL  maybe under port 465

Greetz
Black Sheik
Title: Re:Can't Send E-Mails
Post by: bob3160 on November 17, 2004, 06:14:56 PM
BlackSheik
Quote
The Problem is resolved
That's always good to hear. For every problem, there is usually a solution. Some just take a little longer to solve. ;D ;D
Thanks for the info on Thunderbird. I'll have to file that in my head somewhere. :)
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 17, 2004, 06:18:49 PM
 ;D ;D ;D ;D ;D

Hi Guys

The Problem is resolved  8)

In Thunderbird is a Button for TLS SSL and more i changed there the configuration and now it works .

Bob3160
Quote
If you use Outlook not OE it should work because Outlook supports SSL. The bat is another program that supports SSL.

Thunder support SSL  maybe under port 465

Greetz
Black Sheik

So, you see ? It was problem with Thunderbird not configured properly, not in avast!
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 17, 2004, 06:24:27 PM
  :-[ :-[ :-[ :-[

Ok Ok Ok   mea culpa  ;)


Greetz
Black Sheik
Title: Re:Can't Send E-Mails
Post by: peterfu on November 17, 2004, 07:43:46 PM
Hi BlackSheik,
good to hear that the problem is solved now - Sorry, I was not able to respond and follow the thread.
br
Peter
Title: Re:Can't Send E-Mails
Post by: dilbert_38 on November 24, 2004, 10:30:05 PM

dilbert_38, do you have your email client (Outlook Express?) set up correctly? The error message indicates that the mail server doesn't want to relay your outgoing emails to other hosts (i.e. work as an "open relay"). This usually happens when you fail to specify to use SMTP authorization in OE...

The PC that have the problem don´t have firewall. How report in other replays, when I disable the e-mail shield, I can send e-mail very well.

I apologize by the delay on answer. This happens because in the first virus update after the problem begin the Avast turn on to send e-mails!!!!.

But, today the problem return - I can´t send e-mails, but I receive it. This happens only in W98. The XP SP2 is ok!.

Dilbert

Title: Re:Can't Send E-Mails
Post by: dilbert_38 on November 24, 2004, 10:57:11 PM
Sorry by the bad quote.

And, yes, I use OE in this PC.

Dilbert
Title: Re:Can't Send E-Mails
Post by: dilbert_38 on November 24, 2004, 11:13:48 PM
Again,

I installed the 4.5 beta and sent e-mail´s !!! :D

The virus update of this beta is normal ?

Thanks,


Dilbert
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 24, 2004, 11:30:07 PM
Yes, iAvs update is normal, no need to invoke it manually, of course if it's set to automatic in your avast!...
Title: Re:Can't Send E-Mails
Post by: techie101 on November 24, 2004, 11:41:07 PM
Sasha,

I wish that was true.  I have had nothing but trouble with Avast and TB .9 since the 4.5 update on my ME machine.

TB POP is scanned fine by Avast, but I cannot send email using Avast as part of the system.

I have tried every conceivable fix to no avail.
Avast Help does not work.
Avast link on email problems does not work.
Forum threads did not help.
Eddy's advice for another user with TB did not help.
Shutting down my firewall did not help.

Shutting down Avast did help....SMTP was restored.

Right now, outgoing is not scanned.  It is a least the safest way for email to go without scanning.  Assuming that Avast is scanning everything inbound, and the resident shield is working, then the chance of sending an infected email is minimal.
I still wish the Avast team could figure out a better way for TB users.  Some users have no trouble, others do and I can't figure it out.

Going back to OE.   :'(
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 24, 2004, 11:52:56 PM
Well, dilbert_38 seemed pretty happy. I don't have problems with my OE. TB I don't use and I never will. My MS Outlook 2003 works flawlesly as well...

Btw, iAvs update IS automatic and no action from user is required, unless user didn't set iAvs updates to automatic in avast!
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 25, 2004, 12:12:08 AM
TB I don't use and I never will. My MS Outlook 2003 works flawlesly as well...

Because you don't know ? what is good  ;)  

Thunderbird Rulez !!![/size]  Outlook what is this ? can i eat it ?

Greetz
Black Sheik
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 25, 2004, 12:17:42 AM
That's just your personal and subjective, not objective opinion. I'm not the one that cried in here about having problems with his e-mails... remember ? Actualy, you had problems setting your beloved Thunderbird, and you jumped all over avast! in your replies... I was one of those who helped you ? Sounds familiar ?

Outlook Express and Outlook rulez in my books and you are free to use whatever mail client makes you happy... although, I wouldn't say you were pretty happy few days ago  ;)

And those messages with "fighting" tone you can post in Mozilla forums... they are very well know for having such a tone in their discussions regarding (better say, against) MS products. We, in these forums are not falling on those flames...

Oh my God... those letters are really huge... are you blind or something ?  ;D
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 25, 2004, 12:38:49 AM
  ;D Hi S.Z.Craftec  ;D

Quote
I'm not the one that cried in here about having problems with his e-mails... remember ? Actualy, you had problems setting your beloved Thunderbird, and you jumped all over avast! in your replies... I was one of those who helped you ? Sounds familiar ?

And for now the problems are solved and yes i remember.
I'm now really happy that all worked fine with my beloved Thunderbird.  :)

Quote
And those messages with "fighting" tone you can post in Mozilla forums... they are very well know for having such a tone in their discussions regarding (better say, against) MS products. We, in these forums are not falling on those flames...

Ok Ok  take it easy. Life is hard enough   ;)



Quote
Oh my God... those letters are really huge... are you blind or something ?

Not really.  :)  But so everybody see what for me Rulez.  8) Sorry can't resist. ;D

Greetz
Black Sheik
//Edit :
Are you the maker of some skins ?? Because i use one of yours it's really fine. My respect.
Title: Re:Can't Send E-Mails
Post by: S.Z.Craftec on November 25, 2004, 12:41:21 AM
OK, can I post something in large letters that rulez for me ?  ;D  ;D  ;D

Here I go...

[size=8]avast! RULEZ !!![/size]
Title: Re:Can't Send E-Mails
Post by: BlackSheik on November 25, 2004, 12:45:46 AM
See over this post it's true too !!!
[/color][/size]


Greetz
Black Sheik  ;D ;D ;D ;D ;D :o