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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: zouip on March 23, 2012, 10:23:04 AM

Title: SteamService.exe and SteamErrorReporter.exe false positives
Post by: zouip on March 23, 2012, 10:23:04 AM

Hi,

This morning I had an alert from Avast saying SteamService.exe and SteamErrorReporter.exe were infected by Malware-gen. I think this is another false positive like the one on Feb 5th (see http://forum.avast.com/index.php?topic=92636.0).

Many thanks,

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: Milos on March 23, 2012, 10:25:19 AM

Hello,
send us (virus@avast.com) the file to analyze, please. Put "False positive" to subject.

Milos

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: zouip on March 23, 2012, 10:53:21 AM

Hi,

I just submitted it using the "send to avast" option in the quarantine zone (I don't know where the quarantine is located on the drive to send you them by email).

Thanks,

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: Bunni on March 23, 2012, 11:28:50 AM

Happened to me as well!  Same thing, SteamService.exe reported as Malware gen.

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: Milos on March 23, 2012, 11:33:45 AM

Hello,
FP should be fixed in current stream update (pkg1203230000000002.bin).

Milos

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: Chronoboost on March 23, 2012, 12:18:11 PM

yeah I actually came across this problem just now :/

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: zouip on March 23, 2012, 12:20:24 PM

Hi,

Problem is solved for SteamService.exe, but not for SteamErrorReporter.exe. Could you check please ?

Thanks,

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: michael crane on March 23, 2012, 12:22:53 PM

same here, I'm trying to reinstall steam as I had VAC issue yesterday.

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: michael crane on March 23, 2012, 12:40:14 PM

ok, that seems to be fixed

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: zouip on March 23, 2012, 12:48:50 PM

Hi,

Same here, everything solved. Thanks for your reactivity ;)

Bye,

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: norrim on March 27, 2012, 12:19:57 PM

Today Avast alert me about WriteMiniDump.exe Win32:Malware-gen. Its a steam file. Then I cant run steam.

Title: Re: SteamService.exe and SteamErrorReporter.exe false positives
Post by: Milos on March 27, 2012, 02:25:55 PM

Quote from: norrim on March 27, 2012, 12:19:57 PM

Today Avast alert me about WriteMiniDump.exe Win32:Malware-gen. Its a steam file. Then I cant run steam.

Hello,
send us (virus@avast.com) the file to analyze, please. Put "False positive" to subject.

Milos