I noticed that the home screen on my Avast Internet Security, version 12.3.2280 says that I am "not protected" and that the background service is not running so when I click on "start now" it asks if I want to allow the app to make changes to the program, I click Yes, but nothing happens. I also notice that in the settings it says that the connection is not established and current version unknown for the virus definitions. When I click on Update I get an error msg saying "failed to update, Avast service is not running"
I have no idea what happened as everything was working fine and now nothing seems to work at all. The only thing that I can think of is I got a new router from my ISP. Would that have anything to do with it?
Thanks for any help!
Sandi