Been a member of Avast for quite some years and used an old email address to set it up/purchase it .. only to have no choice later in time than to close/delete the account because too many people from unknown places and countries attempted to break in and steal the account. I logged into the bank account this morning to find a very unwelcomed $70 fee from Avast, and have spent the last several hours in an attempt to contact them.
I could not stop the auto-renew because the email account was closed.
I could not phone them or live chat them.
I am now in the process to see if they can either hand me over a password to my actual account, merge accounts and, of course, provide me a refund. I provided them with the relevant information required (last name, first name and email of the account concerned). Meanwhile, my Avast still has 13 days on it, and it seems it has been repurchased, but I cannot access the liscence because, as said, the email address used for it is dead. Is there anything else I can actually do or do I have to wait?