I also just downloaded avastsupport and ran it, don't know exactly how it works, like if you guys email me or something but this is what it generated:
9/10/2018 13:55:28:887 InitSupport
9/10/2018 13:56:08:642 InitSupport
9/10/2018 14:07:33:275 InitSupport
9/10/2018 14:07:33:288 Start generating support package: "C:\Users\Jerround\AppData\Local\AvastSupport\20180910_2107_NF0FJ_3789175868.zip"
9/10/2018 14:07:59:850 Win32 error: The system cannot find the path specified. (AddDirToArchive ng\Logs\)
9/10/2018 14:07:59:850 Win32 error: The system cannot find the path specified. (AddDirToArchive ng\NgBase\Logs\
9/10/2018 14:07:59:850 Win32 error: The system cannot find the path specified. (AddDirToArchive ng\.VirtualBox\)
9/10/2018 14:07:59:850 Win32 error: The system cannot find the path specified. (AddDirToArchive GrimeFighter2
9/10/2018 14:08:00:021 Win32 error: The system cannot find the path specified. (AddDirToArchive Business\var\)
9/10/2018 14:08:00:027 Win32 error: The system cannot find the path specified. (AddDirToArchive Business\afb\)
9/10/2018 14:08:00:028 Win32 error: The system cannot find the path specified. (AddDirToArchive SafeZone Installer\)
9/10/2018 14:08:00:030 Win32 error: The system cannot find the path specified. (AddDirToArchive jumpshot.com\hw\)
9/10/2018 14:08:00:037 Win32 error: The system cannot find the path specified. (AddDirToArchive Cleanup)
9/10/2018 14:08:00:037 Win32 error: The system cannot find the path specified. (GenerateLogs)
9/10/2018 14:08:00:965 End generating support package
9/10/2018 14:08:01:001 Cleaning
9/10/2018 14:08:01:004 RpcDestroyBinding failed
9/10/2018 14:08:12:303 File "C:\Users\Jerround\AppData\Local\AvastSupport\20180910_2107_NF0FJ_3789175868.zip" was successfully uploaded to server "ftp7.avast.com/incoming/sst_uploads".
9/10/2018 14:08:13:557 File "C:\Users\Jerround\AppData\Local\AvastSupport\20180910_2107_NF0FJ_3789175868.info" was successfully uploaded to server "ftp7.avast.com/incoming/sst_uploads".