Avast Causes PC To Restart To Blue Screen Every 10 Minutes

[Omenskii]

Hi, I recently have had my PC been restarting to the blue screen with the on it and it's been happening constantly. I looked up a lot of ways to fix this and a decent amount said to uninstall your virus software, so I did that and the restarts stopped happening. I didn't realize that Avast was the problem at the time so I reinstalled it and noticed it came back, so I uninstalled it again and it was gone. What I'm wondering is how do I use Avast without having my PC restart all the time? Also a little off topic question, whenever I look something up on Google I seem to get an ad which I thought got blocked by the Avast Google Chrome extension, anyway to fix that? I'll put pictures... Thanks!

https://gyazo.com/bd9b48ac3100f0d251bdd85e32257856
https://gyazo.com/0278020ef4ddb664cb2a1ff76b68d68a

[mchain]

Hi Elite21,

Read following post and attach logs for a malware expert to help you:  https://forum.avast.com/index.php?topic=194892.0

[Omenskii]

Hopefully this helps...

[Sass Drake]

I can't find in FRST logs what would cause BSODs. Please download BSOD viewer: https://www.nirsoft.net/utils/bluescreenview-x64.zip

Run it, and save recent BSOD report to text file and upload it here.

[Omenskii]

Hopefully this is what you wanted, don't really know how to do it.

[Sass Drake]

Can you copy it to post instead of attaching it?

[Omenskii]

==================================================
Dump File         : 082518-8140-01.dmp
Crash Time        : 8/25/2018 1:36:07 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff80d`e1000c7a
Parameter 3       : fffff38b`bc45f5a8
Parameter 4       : fffff38b`bc45edf0
Caused By Driver  : bcmwl63a.sys
Caused By Address : bcmwl63a.sys+150c7a
File Description  : Broadcom WiFi Driver wireless driver
Product Name      : Broadcom WiFi Driver wireless driver
Company           : Broadcom Corp
File Version      : 7.35.333.0
Processor         : x64
Crash Address     : bcmwl63a.sys+150c7a
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\082518-8140-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 17134
Dump File Size    : 1,027,953
Dump File Time    : 8/25/2018 1:36:53 PM
==================================================

[Sass Drake]

It seems that BSOD was caused by Broadcom Wi-Fi driver. Try to update it.

[Omenskii]

I don't know what that is... how do I update that?

[Sass Drake]

Windows Update should do it automatically. What is model of your USB Wi-Fi adapter or motherboard if you have one with Wi-Fi? I pressume you have desktop PC with i7-7700K.

[Omenskii]

I have everything updated on Windows so I don't know what could be causing the BSOD

[Omenskii]

I would really like to get faster replies to get this fixed ASAP. Is there any better way about doing this so I can get this resolved very soon, because it's getting annoying.

[Omenskii]

still haven't gotten a reply after 2 days...

[mchain]

You could do it this way --

• Connect to the internet using a CAT5 cable or higher, select to remove/uninstall the problematic WiFi driver, and allow Windows to download a fresh copy of the Broadcom driver when connected and after rebooting.
• OR
• Disable this driver and use a wired connection (CAT5 cable) for now.

One of the two options should work.

[Omenskii]

Sorry I haven't responded to this sooner, but I can't connect with an Ethernet cable because my router is too far away. Any other options because I need this done badly.