Amazon Prime cannot be watched via Avast One VPN

[ericB60]

Hello,
Unable to connect to Prime Vidéo.
I'm living in France and I only want to connect to a French server. The American catalog does not interest me, only the security of my devices counts.
Do you have a solution ?
Eric

[r@vast]

Hi,

Can you please provide a screenshot of the error message you receive?

[ericB60]

Hello,
Here is the Prime Vidéo screen copy as well as that of the VPN Avast One
Thank you
Eric

[r@vast]

Hello,
Here is the Prime Vidéo screen copy as well as that of the VPN Avast One
Thank you
Eric

Hi,

I cannot see any error message in the screenshot you provided (the screenshot is not clear). I would suggest that you contact Avast support via https://support.avast.com/contact/paid

[ericB60]

Hi,
If you prefer
It just says I can't watch Prime Video because I'm connected via VPN.
One idea ?
Thanks

[bob3160]

Hi,
If you prefer
It just says I can't watch Prime Video because I'm connected via VPN.
One idea ?
Thanks

Stop using a VPN. Some Apps monitor for the use of a VPN and don't allow access.

[r@vast]

Hi,
If you prefer
It just says I can't watch Prime Video because I'm connected via VPN.
One idea ?
Thanks

Hi,

Yu can try the suggestions here: https://forum.avast.com/index.php?topic=318902