Author Topic: Cannot install existing Avast acct to new PC with Windows11/ Microsoft  (Read 1195 times)

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Offline Joanna21

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Can anyone give advice on how to manage the permissions?  The apps download but won't install.

Offline MrDJ

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see if support can advise while you wait for a reply on here https://support.avast.com/en-ww/index#pc
Clevo P502 Laptop i7 3720QM 2.60GHz, 16gb ram, Nvidia GTX 680M, Crucial 512 SSD, Windows 10 Pro 64bit, over 12 years old and still super fast.

Offline DavidR

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Can anyone give advice on how to manage the permissions?  The apps download but won't install.

What errors are you getting as won't install doesn't give much information to work with.

What permissions are you talking about  ?
None should be required just to install Avast - what Avast Program are you trying to install I assume Avast Premium Security ?

If so you can download the off-line installation file here - Premium Security: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe



Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Nom

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What edition of windows 11 do you have?
Check whether the installation of applications other than the Microsoft Store is allowed. "Apps&Features" must be "Anywhere"
« Last Edit: August 03, 2023, 04:02:14 AM by Nom »

Offline DavidR

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What edition of windows 11 do you have?
Check whether the installation of applications other than the Microsoft Store is allowed. "Apps&Features" must be "Anywhere"

Thanks for that I wasn't thinking Microsoft Store App.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security