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Avast Premium not recognising a new subscription
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Topic: Avast Premium not recognising a new subscription (Read 467 times)
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edhe
Newbie
Posts: 3
Avast Premium not recognising a new subscription
«
on:
June 21, 2024, 09:47:09 AM »
I resubscribed to Avast Premium Security a few days ago, wit ha few weeks left on my current subscription. I applied my serial number to the account using the app, but I'm still getting nagging messages that my subscription is due to expire soon.
How do I solve this?
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edhe
Newbie
Posts: 3
Re: Avast Premium not recognising a new subscription
«
Reply #1 on:
June 21, 2024, 09:59:15 AM »
When I enter my subscription key, it updates to tell me I have a year of protection, but when I close the menu, and reopen it, it reverts to 18 days.
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MrDJ
Sr. Member
Posts: 270
Re: Avast Premium not recognising a new subscription
«
Reply #2 on:
June 21, 2024, 11:08:07 AM »
click on instalation and at bottom of page click on activation issues then support
https://support.avast.com/en-ww/index#pc
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Clevo P502 Laptop i7 3720QM 2.60GHz, 16gb ram, Nvidia GTX 680M, Crucial 512 SSD, Windows 10 Pro 64bit, over 12 years old and still super fast.
edhe
Newbie
Posts: 3
Re: Avast Premium not recognising a new subscription
«
Reply #3 on:
June 21, 2024, 12:46:27 PM »
I uninstalled avast, then reinstalled it, and that seems to have done the trick. My account through the app says I have the years subscription applied.
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
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Avast Premium not recognising a new subscription