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Topic: Avast Secure Browser issue (Read 1155 times)
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Vincent76
Newbie
Posts: 3
Avast Secure Browser issue
«
on:
June 20, 2024, 09:44:01 AM »
I keep getting this error(ist screenshot) whenever I check for browser updates and when I go in to try to repair it I get this(2nd screenshot).
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Pavel Rujzl
Avast team
Jr. Member
Posts: 33
Re: Avast Secure Browser issue
«
Reply #1 on:
June 24, 2024, 02:36:21 PM »
Hey Vincent76,
sorry to hear you are experiencing issues with Avast software. However this error message is probably not related to the browser itself but rather to a system issue.
Can you please try to follow the steps by 'Limitless Technology' in the following thread
https://learn.microsoft.com/en-us/answers/questions/1022056/error-0x80070005
and let us know it worked?
Thx a lot.
Pavel @ Gen
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Vincent76
Newbie
Posts: 3
Re: Avast Secure Browser issue
«
Reply #2 on:
June 24, 2024, 05:24:07 PM »
I attempted the first two and they did not work....however I did notice something when doing the 2nd method(screenshot)....there should not be 2 of them in there....am I correct?
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Pavel Rujzl
Avast team
Jr. Member
Posts: 33
Re: Avast Secure Browser issue
«
Reply #3 on:
July 03, 2024, 12:30:14 PM »
Hi Vincent76,
the two are not an issue, however I am wondering why those are disabled. Did you disable them yourself? Please which way are you attempting to repair the browser?
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Vincent76
Newbie
Posts: 3
Re: Avast Secure Browser issue
«
Reply #4 on:
July 03, 2024, 01:48:23 PM »
I did not disable them myself....they were like that when I went in there. was trying to repair it through repair option on uninstall but that did not work so I went and MANUALLY cleaned out the folders for browser(leaving the folder empty to load update onto it) and update worked.
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