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algum programa está tentando desligar o avast
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Topic: algum programa está tentando desligar o avast (Read 6981 times)
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anna paula
Guest
algum programa está tentando desligar o avast
«
on:
May 19, 2011, 03:53:02 PM »
Olá,
toda vez que ligo o computador aparece uma mensagem que diz que tem
algum programa tentando desligar o antivirus, porém não aparece o nome do
tal programa, como posso saber qual é o programa?
obrigada, Anna.
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Lisandro
Avast team
Certainly Bot
Posts: 67185
Re: algum programa está tentando desligar o avast
«
Reply #1 on:
May 20, 2011, 03:58:54 PM »
I suggest:
1. Clean your temporary files.
2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try
DrWeb CureIT!
instead.
3. Use
MBAM
(or
SUPERantispyware
or even
Spyware Terminator
) to scan for spywares and trojans. If any infection is detected, it is better and safer to send the infected file(s) to quarantine (Chest), rather than simply deleting them.
4. Test your machine with
anti-rootkit applications
. I suggest
avast! antirootkit
or
Trend Micro RootkitBuster
.
5. Read
this instructions
and provide more info with the logs generated.
6. Clean your Hosts file (replacing it) with
HostsMan
tool.
7. Disable System Restore and then reenable it again.
8. Immunize your system with
SpywareBlaster
.
9. Check if you have insecure applications with
Secunia Software Inspector
.
Logged
The best things in life are free.
EduardoCtba
Guest
Re: algum programa está tentando desligar o avast
«
Reply #2 on:
August 12, 2011, 09:56:05 PM »
Mesmo problema, não consigo retirar de forma alguma o virus JS: BANKER I
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Lisandro
Avast team
Certainly Bot
Posts: 67185
Re: algum programa está tentando desligar o avast
«
Reply #3 on:
August 15, 2011, 03:08:06 AM »
Tentaram seguir os passos indicados?
Logged
The best things in life are free.
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