Author Topic: algum programa está tentando desligar o avast  (Read 6826 times)

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anna paula

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algum programa está tentando desligar o avast
« on: May 19, 2011, 03:53:02 PM »
Olá,

toda vez que ligo  o computador aparece uma mensagem que diz que tem
algum programa tentando desligar o antivirus, porém não aparece o nome do
tal programa, como posso saber qual é o programa?

obrigada, Anna.

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: algum programa está tentando desligar o avast
« Reply #1 on: May 20, 2011, 03:58:54 PM »
I suggest:

1. Clean your temporary files.
2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
3. Use MBAM (or SUPERantispyware or even Spyware Terminator) to scan for spywares and trojans. If any infection is detected, it is better and safer to send the infected file(s) to quarantine (Chest), rather than simply deleting them.
4. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
5. Read this instructions and provide more info with the logs generated.
6. Clean your Hosts file (replacing it) with HostsMan tool.
7. Disable System Restore and then reenable it again.
8. Immunize your system with SpywareBlaster.
9. Check if you have insecure applications with Secunia Software Inspector.
The best things in life are free.

EduardoCtba

  • Guest
Re: algum programa está tentando desligar o avast
« Reply #2 on: August 12, 2011, 09:56:05 PM »
Mesmo problema, não consigo retirar de forma alguma o virus JS: BANKER I

Offline Lisandro

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Re: algum programa está tentando desligar o avast
« Reply #3 on: August 15, 2011, 03:08:06 AM »
Tentaram seguir os passos indicados? ???
The best things in life are free.