Well, I used the link, filled out the info and when I clicked submit it said I was forbidden to see the web page. What I am going to do for now, is get the computer back to my friend this afternoon so she can be testing it. We need to find out program is wanting to use Java so she can decide if we need to reinstall Java or not. I told her I will find out what to do about the adwcleaner0 that is still showing up on the desk top. Thank you!