Win32:Downloader-RTQ on Windows 8.1 64bit

[worldwriter]

Here is the log file of the quick scan, and after the reboot, that button is still gone, its the button i use to get to my restart and shutdown commands as well as my programs list... it was 8.1s solution to pokki sucking as a new start button... any idea how to get it back? it looks like a house.

[essexboy]

Rather than running Poki (which is not brilliant) you could replace it with Classic shell http://www.classicshell.net/

Are the alerts still present ?

[worldwriter]

essexboy, you seem brilliant.. Im clean I think... I really appreciate it!

[essexboy]

Try classic shell, and uninstall Poki..  The start button was running from a temporary file .. Pretty damn stupid place to put it

Run the system as normal for a day and let me know if it is cured

My windows 8.1 with Start8 .. Classic shell is very similar

[worldwriter]

EDIT NEVERMIND I FIGURED IT OUT.  Thank you for all the help.

[worldwriter]

Still seems fixed, thanks a lot! And the new start menu is perfect, thanks for the advice!

[essexboy]

In that case methinks I will send you on your merry way

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:


Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: