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Author Topic: Problems with connection  (Read 6027 times)

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Offline e.harvey

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Re: Problems with connection
« Reply #15 on: May 29, 2015, 06:52:28 PM »
I only saw it briefly, so I can't say. Can I find a report somewhere on my pc?
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Offline essexboy

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Re: Problems with connection
« Reply #16 on: May 29, 2015, 07:12:13 PM »
Could you open Avast and go to settings > active protection > webshield > customise
Remove the tick from Enable HTTPS scanning
OK out and try the upload again

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Offline e.harvey

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Re: Problems with connection
« Reply #17 on: May 29, 2015, 07:22:33 PM »
still can't upload and get message from site - could not send images to server. check internet connection, if you are using ssl make sure your certificate is valid and not self signed
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Offline essexboy

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Re: Problems with connection
« Reply #18 on: May 29, 2015, 08:36:35 PM »
OK I will need a quick think about this
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Offline e.harvey

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Re: Problems with connection
« Reply #19 on: June 05, 2015, 02:53:52 PM »
Any joy? I haven't used that particular CMS since we last spoke and I've had no problems with my pc at all in that time. So I don't know what that thing with the BSOD was all about. But today when I go to use this website or their CMS - I still have difficulty connecting! Are there some settings somewhere that are preventing me from accessing these sites? Like I say - I don't have this problem on my laptop - only my pc. :)
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Offline essexboy

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Re: Problems with connection
« Reply #20 on: June 05, 2015, 03:22:18 PM »
So far I have been unable to find any reason at all for this problem

Lets reset Avast

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run the uninstall tool and accept the reboot to safe mode
  • Once complete reboot your system
  • Reinstall Avast
----------
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Offline e.harvey

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Re: Problems with connection
« Reply #21 on: June 05, 2015, 04:51:21 PM »
Have reinstalled Avast - but need an activation code! I don't have this! ???
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Offline essexboy

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Re: Problems with connection
« Reply #22 on: June 05, 2015, 04:54:24 PM »
What version os it ?  I.e. Free, pro, ais  ?

If free then just register again
If paid for then  https://www.avast.com/en-gb/resend-license-paid.php
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Offline e.harvey

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Re: Problems with connection
« Reply #23 on: June 05, 2015, 05:09:17 PM »
Have had a my license resent - but cannot open it. not sure what to do?
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Offline essexboy

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Re: Problems with connection
« Reply #24 on: June 05, 2015, 07:26:25 PM »
There is no need to open the licence
Copy the licence to your desktop and double click it, allow Avast to insert it
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Offline e.harvey

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Re: Problems with connection
« Reply #25 on: June 05, 2015, 09:43:13 PM »
Ok, thank you. all is done. I tried the website whilst I didn't have Avast - it worked fine. Now I have Avast back - it doesn't!  :(
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Offline essexboy

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Re: Problems with connection
« Reply #26 on: June 05, 2015, 10:06:55 PM »
Do you have AIS ?
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Offline e.harvey

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Re: Problems with connection
« Reply #27 on: June 05, 2015, 10:22:24 PM »
yes
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Offline essexboy

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Re: Problems with connection
« Reply #28 on: June 06, 2015, 11:34:29 AM »
All I can think of now is to remove all rules within AIS firewall
Tools > Firewall > Application rules

Then set the default action to ask
Tools > Firewall > Settings > Policies
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