I put this thread in here because from what I've read on other websites eTrust EZ antivirus acts as malware basically when you try to delete it (and I don't know where else it would belong anyways).
Basically it started 3 days ago when avast stopped downloading regular updates due to an error. For whatever reason I uninstalled avast so I could re-install it and see if it would update after that only to find out that I CAN'T download avast, avg, or any other anti-virus program because everytime after download it says I must uninstall eTrust EZ antivirus, gives me the option to uninstall it, I do and it brings up a check list where everything uninstalls successfully EXCEPT:
Removing Etrust EZ Antivirus from ‘right-click’ menus… FAIL
When I click the uninstall error log it says:
ERROR: unable to open registry key [SOFTWARE\Classes\CLSID\{188C7B14-02ED-BE63-7A31-CE75523FF1FB}\InprocServer32] > Context Menus
The same thing happens when I try to remove it from add/remove programs, using CCleaner, trying to install any other antivirus software, etc. I have checked the right-click menu all over and there is nothing by that programs name or variation of that name located anywhere. I've searched my harddrive all over and can't find it anywhere.
I still have malwarebytes and spybot but neither show any virus, spyware, or malware of any kind. Here is the log from malwarebytes, not that it shows anything.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.orgDatabase version: 4760
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11
10/25/2010 6:51:44 PM
mbam-log-2010-10-25 (18-51-44).txt
Scan type: Quick scan
Objects scanned: 174356
Time elapsed: 16 minute(s), 28 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Any help figuring out how to get rid of this program so I can download avast and have a little virus protection again would be appreciated.