I call

[Jack421]

I am having a problem with I call accessing the internet through my firewall! I also have a problem with the local access numbers friends who call them say the line is always busy! I tried emailing them with no success!

[mikaelrask]

welcome to the forum.

i suggest that you do a scan with malwarebytes antimalware. as a first step.

http://filehippo.com/download_malwarebytes_anti_malware/

download install  scan and don't forget to update before scanning.

good luck

[Jack421]

Here is the malwarebytes log file as you can see clean no infection! 

[magna86]

Hi Jack.


> Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

> Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this Instruction.

> Run ComboFix.
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.

> When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
  Post log reports ( ComboFix.txt) back to topic.