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I call
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Topic: I call (Read 1881 times)
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Jack421
Guest
I call
«
on:
March 19, 2011, 08:12:02 PM »
I am having a problem with I call accessing the internet through my firewall! I also have a problem with the local access numbers friends who call them say the line is always busy! I tried emailing them with no success!
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mikaelrask
Avast Evangelist
Super Poster
Posts: 1556
Re: I call
«
Reply #1 on:
March 19, 2011, 08:16:46 PM »
welcome to the forum.
i suggest that you do a scan with malwarebytes antimalware. as a first step.
http://filehippo.com/download_malwarebytes_anti_malware/
download install scan and don't forget to update before scanning.
good luck
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Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM
Jack421
Guest
Re: I call
«
Reply #2 on:
March 20, 2011, 08:30:21 PM »
Here is the malwarebytes log file as you can see clean no infection!
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magna86
Anti Malware Fighter
Avast Evangelist
Massive Poster
Posts: 4235
Re: I call
«
Reply #3 on:
March 21, 2011, 03:12:57 AM »
Hi Jack.
> Download
ComboFix
from here
and save it to your
Desktop
.
If you are unsure how ComboFix works please read
this guide
carefully.
note:
ComboFix must be downloaded to your
Desktop
.
> Temporarily disable your
AntiVirus
program.
If you are unsure how to do this please read
this Instruction.
> Run
ComboFix
.
ComboFix will check if there is a newer version of ComboFix available.
Click
Yes
if prompted to download.
ComboFix will display
DISCLAIMER OF WARRANTY ON SOFTWARE
.
Click
Yes
to allow ComboFix to continue.
If
Recovery Console
is not installed, ComboFix will offer download & installation.
Click
Yes
to allow ComboFix to install
Recovery Console
.
> When the tool is finished, it will produce a log report for you. (typical location: C:\
ComboFix.txt
)
Post log reports ( ComboFix.txt) back to topic.
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I call